FastPlumber near me

The 15 plumbers serving Strongsville, ranked.

We read 3,942 reviews across Google, Yelp and BBB for the 60 plumbers serving Strongsville — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 27 of the 60 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Strongsville's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 39 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 51 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Jackson Comfort Services alone carries 7,407 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown StrongsvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,156 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Strongsville →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Jackson Comfort Services

Top pick24/7 per Google listing
4.9 (7,407 Google reviews) 17.3 mi from downtown Strongsville
Our take — how we form it

Honest diagnosticians who refuse unnecessary upsells and show up fast—one reviewer was at their home before 8:30am on a Monday morning after a Sunday emergency call.

Rating mix — of the 5 reviews we analyzed7,407 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 7,407 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies: One reviewer's water heater failed Sunday morning and technician arrived before 8:30am Monday; another reviewer praised on-time arrival with complete process explanation. (cited in 2 of 5 reviews)
  • Refuses unnecessary upsells and prioritizes customer savings: Diagnosed furnace needing only a capacitor replacement instead of the $3,000 in parts another company quoted; explicitly mentioned technician was 'happy' to save the customer money rather than push new equipment. (cited in 1 of 5 reviews)
  • Meticulous property protection and cleanup: Multiple reviewers noted technicians used drop cloths, protected carpeting, and cleaned up thoroughly after installations. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“John Untisz was great! He was friendly, professional, and very knowledgeable. He quickly identified the problem with my HVAC system and took the time to explain it in a way that was easy to understand. I really appreciated his help and expertise. It's clear …”
Ruffkins · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 7,407 reviews · newest from Jun 2026

(330) 946-6562
Full report →Website ↗
2

Westland Heating, Air Conditioning & Plumbing

Top pick24/7 per Google listing
4.9 (3,238 Google reviews)3.5 on Yelp (11) 12.1 mi from downtown Strongsville
Our take — how we form it

4.9 Google stars (3,238 reviews); 91 of 97 analyzed are 5-star; workmanship theme in 21 of 97 and fast_response in 9 — primarily HVAC-focused but plumbing services including water heater and emergency confirmed.

Rating mix — of the 15 reviews we analyzed3,238 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • 1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern. (1 of 97 reviews)
  • Quote response time slow in at least 1 review — customer waited too long to receive pricing for both a new furnace and AC unit. (1 of 97 reviews)

To be fair

  • Workmanship quality cited in 21 of 97 analyzed reviews — team spotted a 22-year-old furnace that wasn't properly grounded during installation and made all necessary repairs without being asked. (cited in 2 of 97 reviews)
  • Same-day or rapid emergency dispatch confirmed: water heater replaced by 1:30pm after 8am call; air conditioning tech on-site within 30 minutes on a hot humid day. (cited in 2 of 97 reviews)
  • Front-office communication praised across multiple reviews — scheduler Katie stayed in touch proactively; office staff scrambled to fit emergency same-day appointment. (cited in 2 of 97 reviews)
What reviewers praise
“I called in the morning after my furnace had gone out and would not restart after a power outage . The lady that I spoke to, Katie, was able to get me scheduled right away and stayed in touch with me to let me know when the technician would get to my home . …”
Walter Gachuk · ★★★★★ · Google · Mar 2026
The most critical take we found
“Disappointed in timeliness getting a quote for both new furnace and air conditioning.”
Brian M. · ★ · Yelp · Dec 2024

We read 97 of 3,238 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 583-6304
Full report →Website ↗
3

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,161 Google reviews) 13.7 mi from downtown Strongsville
Our take — how we form it

4.8 stars / A+ BBB across 2,161 reviews — 82 of 85 sampled are 5-star; 48 reviews cite professionalism; strong water heater, sewer, and emergency response; one 1-star documents a sump pump bait-and-switch with surprise fees.

Rating mix — of the 15 reviews we analyzed2,161 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Sump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement. (1 of 85 reviews)
  • Parts availability gap: technician made a mid-job Home Depot run, adding 2.5+ hours to a routine repair that should have been stocked on the truck. (1 of 85 reviews)

To be fair

  • Water heater installed solo after partner called in sick — permits pulled, welding done, cleanup complete in a couple of hours (2 of 7 water-heater reviews confirm). (cited in 2 of 85 reviews)
  • Late-night sewer call (10pm–12am) handled in one visit — tech snaked basement floor drain and traced backup to main line without a return trip. (cited in 1 of 85 reviews)
  • Weekend and day-off availability confirmed: technician showed up on a weekend for a drain call; another came in on his day off to finish a multi-day job. (cited in 2 of 85 reviews)
What reviewers praise
“Jake was great! He was very professional and explained everything he was doing. Jake was also polite and good with my dogs. He also did a wonderful job with the work he performed.”
Jerry Federer · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called for 24 hour emergency service and was told they would be there by 9pm at latest. Called at 9pm as hadn't heard from them and was told no one was available and did I want to reschedule for next day. No one even called to tell me they weren't coming!”
Guilfoyle Family · ★ · Google · Apr 2026

We read 85 of 2,161 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 945-7002
Full report →Website ↗
4

Elie's Plumbing, Sewer & Drain

Top pick
4.9 (1,757 Google reviews)4.5 on Yelp (16) 19.8 mi from downtown StrongsvilleNot a 24/7 shop
Our take — how we form it

4.9 stars on 1,757 Google reviews; 91 of 97 analyzed are 5-star with reviewConsistency=0.909 — fast response in 20 of 97 reviews and fair pricing in 10, but 1 incident of price quote not honored on sewer camera inspection.

Rating mix — of the 15 reviews we analyzed1,757 total on Google
5★12
4★1
3★0
2★1
1★1

Why we're cautious

  • Verbal quote not honored on arrival — sewer camera inspection quoted $250, techs arrived charging $350 citing outdated price sheet; manager refused to honor original price; workers said it 'happens all the time' (1 of 97 reviews)
  • No-show at 2 scheduled appointments confirmed in 1 Yelp review — Kyle cited by name (1 of 97 reviews)

To be fair

  • Fast response in 20 of 97 reviews — same-day and next-day service confirmed; one weekend 10pm call answered with immediate dispatch (cited in 3 of 97 reviews)
  • Fair pricing cited in 10 of 97 reviews — multiple accounts of beating competitor quotes and trying cheaper fixes first before more expensive work (cited in 3 of 97 reviews)
What reviewers praise
“Laurie in the office was great. She quickly got us in the schedule the same day for service after a miscommunication. She was able to get a tech on site within a few hours. The tech Colin was very personable, professional and took care of the clogged drains. …”
Julianne Kirby · ★★★★★ · Google · Mar 2026
The most critical take we found
“If you get a quote from Elie's Plumbing, GET IT IN WRITING. Went with them because their sewer camera inspection quote was in line with other quotes I received ($250). Workers show up and say the price is $100 more than was quoted ($350). Workers said it …”
A.M. Byram · ★★ · Google · Jun 2026

We read 97 of 1,757 reviews · newest from Mar 2026

(216) 371-5256
Full report →Website ↗
5

Plunger Plumber

Top pick
4.8 (798 Google reviews)2.8 on Yelp (16) 8.0 mi from downtown StrongsvilleNot a 24/7 shop
Our take — how we form it

4.8★ across 798 reviews with 85/100 five-star; fast_response cited 19 times and same-day service in 9 reviews, but 10 one-star reviews and themeCounts.expensive=2 suggest occasional pricing complaints.

Rating mix — of the 15 reviews we analyzed798 total on Google
5★7
4★0
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Same-day scheduling cited in 9 reviews; technicians arrive on time and complete work same visit per multiple accounts (cited in 3 of 100 reviews)
  • No-hidden-charges transparency flagged explicitly — Alex 'explained everything and no hidden charges' in storm-drain job (cited in 2 of 100 reviews)
  • Sewer camera + jetting work praised for clear explanations; David documented main-line jetting process per reviewer (cited in 2 of 100 reviews)

What reviewers complain about

  • 10 of 100 analyzed reviews are 1-star (10%), a meaningful tail given 798 total reviews; specific complaints not fully surfaced in evidence quotes (1 of 100 reviews)
What reviewers praise
“I had two companies to come to my home for an estimate on a plumbing issue that I was dealing with. The first company was extremely expensive. I am so happy that I called Plunger Plumbing. Then I had the pleasure of having a technician by the name of Brendan …”
Barbara Davis · ★★★★★ · Google · Mar 2026
The most critical take we found
“Quoted me $650 to replace the drain in a main bathroom. Just the drain fixture wouldn't keep water in the tub. Someone else fixed it for a fraction of what they were going to charge me.”
Brian D. · ★ · Yelp · Nov 2025

We read 100 of 798 reviews · newest from Mar 2026 · BBB A+ accredited

(216) 399-7569
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
6

Buddy’s Plumbing Excellence

Caveats apply24/7 per Google listing
5.0 (430 Google reviews)2.3 on Yelp (4) 17.7 mi from downtown Strongsville
Our take — how we form it

5.0 Google / A+ BBB across 430 reviews, but 3 of 28 analyzed reviews flag pricing abuse — one water heater job billed 4-5x market rate, another alleges incomplete pipe work after sign-off with no correction.

Rating mix — of the 15 reviews we analyzed430 total on Google
5★10
4★1
3★0
2★1
1★3

Why we're cautious

  • Water heater overcharge: Yelp reviewer confirmed after the fact they paid 4-5x market rate while time-pressured — described as 'totally unethical.' (1 of 28 reviews)
  • Estimator returned with 3 bundled quotes after 30 min in truck — none matching the single broken valve repair explicitly requested; highest quote was $1,200. (1 of 28 reviews)
  • Scope misrepresentation: customer signed off on full under-sink pipe replacement, only a couple pieces were swapped, company refused to correct it. (1 of 28 reviews)

To be fair

  • Fast scheduling and same-day dispatch: named techs David and Erik cited in 3 of 28 reviews for quick turnaround and within-the-hour repairs. (cited in 3 of 28 reviews)
  • Workmanship theme appears in 3 of 28 reviews — in-slab drain pipe replacement completed with thorough cleanup cited specifically. (cited in 2 of 28 reviews)
What reviewers praise
“Excellent service; professional. New air conditioner installed and earlier this summer, a water heater was also installed. Great service team including the front office. Highly recommend this company!”
Carrie W. · ★★★★★ · Yelp · Sep 2024
The most critical take we found
“I called a plumber from wilsons out to my house because the hot water had a very restricted flow from t kitchen sink. An estimator came and told me the problem was the shutodff valve was broken and stuck shut. He suggested I replace both. I declined and …”
Joe N. · ★ · Yelp · Aug 2025

We read 28 of 430 reviews · newest from Sep 2024 · BBB A+ accredited

(330) 208-9276
Full report →Website ↗
7

Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service

Caveats apply24/7 per Google listing
4.8 (1,935 Google reviews) 16.0 mi from downtown Strongsville
Our take — how we form it

Excellent emergency response and workmanship with experienced technicians, but expect significantly higher quotes than competitors and occasional service lapses.

Rating mix — of the 15 reviews we analyzed1,935 total on Google
5★11
4★0
3★1
2★1
1★2

Why we're cautious

  • No-show and poor follow-up: One reviewer waited for a scheduled appointment, technician didn't arrive, dispatcher promised an ETA that never came, and manager's callback never happened after 4+ days. (1 of 84 reviews)
  • Significantly higher pricing than competitors: One reviewer received a ~$1,000 quote for parts worth ~$60 plus $500 leak test, while another company charged only $150 total and $50 for the leak test. (1 of 84 reviews)
  • Inconsistent service professionalism: One reviewer experienced a technician who was distracted, taking personal phone calls and leaving the door open repeatedly during service. (1 of 84 reviews)

To be fair

  • Fast emergency response: Multiple reviewers report same-day or quick arrival, including a 5am burst pipe handled within 3 hours and Sunday service within 1 hour. (cited in 3 of 84 reviews)
  • Consistently professional workmanship: 15+ reviews praise technician efficiency, thoroughness, and clean work, with specific names (John, Anthony, Derek, Joe) mentioned positively multiple times. (cited in 5 of 84 reviews)
  • Clear communication on pricing before work: At least 3 reviewers explicitly mention upfront quotes and transparency, reducing surprise bills. (cited in 3 of 84 reviews)
What reviewers praise
“Thank you to the team deployed to repair a main water leak in my home, they were awesome in communicating the problem and had it diagnosed and repaired quickly. they were very knowledgeable and caring through the process. would highly recommend them. …”
Michelle Bridenthal · ★★★★★ · Google · Mar 2026
The most critical take we found
“I needed a gas valve, about 3 inches of line, a line cap, a T, and a union replaced to get our heat turned back on. I explained that money was tight, but I was still quoted nearly $1,000 for about $60 worth of parts, plus almost $500 for a leak test just to …”
Ato kad · ★★ · Google · Dec 2025

We read 84 of 1,935 reviews · newest from Mar 2026

(330) 722-9944
Full report →Website ↗
8

Sal's Heating & Cooling, Plumbing & Sewer

Caveats apply24/7 per Google listing
4.7 (4,902 Google reviews)3.1 on Yelp (100) 2.7 mi from downtown Strongsville
Our take — how we form it

Sal's Heating & Cooling scores 4.7 across 4,902 reviews but 27% negative sentiment across 100 sampled; pricing complaints dominate (plumber-cost in 41 of 100 reviews, expensive theme=6, surprise_fees=1) alongside 6 slow_response and 6 unprofessional flags.

Rating mix — of the 15 reviews we analyzed4,902 total on Google
5★4
4★0
3★2
2★3
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged technician dishonesty: 1 Yelp review documents tech showing fabricated photo to upsell refrigerant — 'sals techs are trained to lie or they hire scammers' (1 of 100 reviews)
  • Warranty dispute left customer 'unsafe and in a cold house': contradictory diagnoses between two techs on same warranty job, then billed $1,300 + $100 service fee (1 of 100 reviews)
  • Pricing frequently cited as highest estimate — 'plumber-cost' appears in 41 of 100 reviews; 1 review documents $2,500 estimate as highest of multiple quotes with upcharges for unneeded items (2 of 100 reviews)

To be fair

  • Same-day or next-day scheduling confirmed in 6 of 100 reviews; fast_response theme appears in 11 of 100 reviews (cited in 3 of 100 reviews)
  • Multi-trade capability (water heater, drain, sewer, faucet, toilet, gas line) with consistent 5-star workmanship cited across 8 water-heater and 6 faucet/toilet mentions (cited in 3 of 100 reviews)
What reviewers praise
“Furnace stopped working mid morning and they were able to schedule a technician to come out same day (hector was SO great!!), he was able to troubleshoot our issue quickly and efficiently. I was very pleased with the expertise and swiftness of response & …”
Jessica Alban · ★★★★★ · Google · Mar 2026
The most critical take we found
“It's important I share how my experience with Sal's has left us unsafe and in a cold house. We had a boiler installed by Sal's two years ago. We had maintenance performed and everything should have been fine. Three weeks later we had issues with one zone …”
David C. · ★ · Yelp · Dec 2025

We read 100 of 4,902 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 628-4206
Full report →Website ↗
9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (3,540 Google reviews)2.7 on Yelp (7) 11.6 mi from downtown Strongsville
Our take — how we form it

4.8★ across 3,540 reviews with 87% 5-star; strong on-site professionalism but 2 reviewers flag surprise fees including one $500+ quote for a job fixed by a competitor for $230.

Rating mix — of the 15 reviews we analyzed3,540 total on Google
5★6
4★1
3★0
2★2
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $500+ quote for a valve leak (part: $42); competitor completed same repair for $230 — potential price gouging cited by name. (1 of 93 reviews)
  • Yelp 1-star: cut 12" hole in wall for $1,390, toilet still didn't work, then quoted $15,000 for excavation with no construction cleanup offered. (1 of 93 reviews)
  • Booking/dispatch inconsistent: at least one reviewer had to rebook after tech didn't show up during original window. (1 of 93 reviews)

To be fair

  • Same-day and weekend availability confirmed in 6+ reviews; arrived within the hour for sewage flood emergency per reviewer Sandra Meister. (cited in 2 of 93 reviews)
  • Technician Rene praised for professionalism and education-style explanations in 3 independent reviews; Aidon and Aaron specifically called out for treating home like their own. (cited in 3 of 93 reviews)
What reviewers praise
“Our basement flooded with several inches of pure sewage. Roto Rooter was there within an hour and handled everything. Renee, Rick, and Matt were all fantastic. I don’t know what we would have done without them.”
Sandra Meister · ★★★★★ · Google · Mar 2026
The most critical take we found
“if I could give them a 0, I would. Had them come out to snake our sewer. They convinced us we had a crack in the sewer and needed a section of it replaced right away. They put the sewer clean out up against our driveway, and didn't backfill properly. The …”
Adriann H. · ★ · Yelp · Dec 2023

We read 93 of 3,540 reviews · newest from Mar 2026 · BBB A+ accredited

(216) 351-0308
Full report →Website ↗
10

W.F. Hann and Sons

Caveats apply24/7 per Google listing
4.9 (2,488 Google reviews) 19.1 mi from downtown Strongsville
Our take — how we form it

Emergency responder who picks up late-night weekend calls and explains complex work clearly, but pricing data is unavailable—verify costs before committing.

Rating mix — of the 5 reviews we analyzed2,488 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,488 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional after-hours responsiveness: called back on late evening weekend and responded same-day to emergency calls (cited in 2 of 5 reviews)
  • Thorough diagnostics and complex problem-solving: multiple reviewers praise assessment of intricate plumbing and HVAC systems (cited in 2 of 5 reviews)
  • Clear communication with options: technicians explain systems in understandable terms and present multiple solutions with recommendations (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing fairness score of 0 from analyzed reviews—no pricing information mentioned in any review, making cost comparison impossible
What reviewers praise
“I usually don't do reviews, but I really wanted to share how great of an experience I had. The best customer service, professionalism, and kindness from a company I have seen in a long time. My furnace went out on a Sunday in February. My furnace was over …”
Shannon · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,488 reviews · newest from Mar 2026

(216) 626-6836
Full report →Website ↗
11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (2,297 Google reviews)3.0 on Yelp (32) 19.1 mi from downtown Strongsville
Our take — how we form it

4.9 stars, 2,297 Google reviews, BBB A+ accredited; 83 of 100 analyzed are 5-star with workmanship cited 18 times — but 4 reviews cite expensive pricing and 1-star complaints allege $1,500 toilet installs and $250 charges for zero-work gas checks.

Rating mix — of the 15 reviews we analyzed2,297 total on Google
5★7
4★1
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet installation charged at $1,500 for a job customer assessed as 'easy' and assisted with — customer called it fraud; tech Bill did not adjust price. (1 of 100 reviews)
  • Gas pipe pressure check: 30 minutes of work, no seal found, $250 charged — open gas pipe end left unsealed in basement ceiling discovered 8 months later during unrelated maintenance. (1 of 100 reviews)
  • expensive theme in 4 of 100 reviews; one reviewer paid $1,500 for a simple toilet installation estimated at $500 maximum; another charged $250 for 30 minutes of zero-diagnostic gas pipe work. (2 of 100 reviews)

To be fair

  • Workmanship theme in 18 of 100 reviews; Owen specifically praised for diagnosing frozen sewer line that the regular plumber could not fix, with cleanup and follow-up explanation included. (cited in 3 of 100 reviews)
  • Sunday/holiday emergency response confirmed: water tank replaced on a Sunday in a couple of hours; sewer blockage cleared day after Christmas when customer needed immediate help. (cited in 2 of 100 reviews)
  • fast_response theme in 14 of 100 reviews; same-day-plumber slug in 7 reviews including sewer backup on a Sunday and sewer auger on Christmas Eve. (cited in 2 of 100 reviews)
What reviewers praise
“Matt Z! From Roto Rooter showed up and showed out! We appreciate you coming out and taking care of us on a Sunday! He's skilled to come in a change out my water take in a couple hours! Appreciate you Matt Z... 🙏🏼🙏🏼🙏🏼”
Ty Flesh · ★★★★★ · Google · Mar 2026
The most critical take we found
“Very disappointed. Two men came out I had to ask for masks. Luckily I had laid Blankets for them to walk on. Their price kept going up as they found more things they needed to do to fix what I wanted. Problem is worse since they fiddled with the plumbing. I …”
Paul P. · ★ · Yelp · Dec 2021

We read 100 of 2,297 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 247-2084
Full report →Website ↗
12

ARS / Rescue Rooter

Caveats apply24/7 per Google listing
4.7 (1,735 Google reviews)5.0 on Yelp (1) 8.4 mi from downtown Strongsville
Our take — how we form it

ARS / Rescue Rooter holds 4.7 stars on 1,735 reviews with 89% positive sentiment — strong techs and fast water heater response, but one documented theft-and-property-damage incident and a bait-and-switch drain pricing pattern undercut trust.

Rating mix — of the 15 reviews we analyzed1,735 total on Google
5★10
4★0
3★2
2★1
1★2

Why we're cautious

  • Plumber charged beyond invoiced amount, flooded bathroom floor, stained carpets, left skirting off — company agreed to pay but resolution reportedly incomplete (1 of 83 reviews)
  • Advertised $79 mainline job billed at $1,250 after two crews and multiple trips — 16x the advertised rate (1 of 83 reviews)
  • Advertised $75 mainline clear-out switched to $300 on-site for kitchen line with no equipment diagnostic — floor drain continued overflowing (1 of 83 reviews)

To be fair

  • Work completed correctly and quickly with thorough cleanup — techs Jace, Mike, and Ken cited by name for competent, communicative service (cited in 3 of 83 reviews)
  • Water heater flood handled near-immediately — tech on site within 30 minutes of initial call, in and out with cleanup (cited in 1 of 83 reviews)
What reviewers praise
“They gave me five star treatment. They were supposed to call before they came but they didn't! Shook me out of bed at 8:35 a.m! They were done in two and a half hours. Professional and very pleased with the work. They were courteous, friendly informative. …”
linda toppins · ★★★★★ · Google · Mar 2026
The most critical take we found
“Company offered $75 mainline clear out, technician claimed it wasn’t the mainline but the kitchen line and it would be $300. I was experiencing water backup on my floor drain whenever I washed clothes, which is 3ft of straight pipe from the kitchen line, …”
Hopeless Crusader · ★ · Google · Jan 2026

We read 83 of 1,735 reviews · newest from Mar 2026 · BBB A+ accredited

(216) 243-0528
Full report →Website ↗
13

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,578 Google reviews)2.7 on Yelp (7) 7.6 mi from downtown Strongsville
Our take — how we form it

Roto-Rooter Parma (4.9★, 1,578 reviews, BBB A+) — 70 of 79 sampled reviews are 5-star with themeCounts.professional=37, but 3 separate reviewers flag surprise fees and a $1,000 repair that failed within a week with next-day-only callbacks.

Rating mix — of the 15 reviews we analyzed1,578 total on Google
5★9
4★0
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review: $467 charged for a simple bathroom vanity clog that took minutes; reviewer alleges misleading 'prize drawing' framing was used to justify the fee — work not guaranteed for renters. (1 of 79 reviews)
  • 1-star review: $1,000 repair failed within 1 week; when the issue recurred, next available callback was the following day — not acceptable for an emergency plumber. (1 of 79 reviews)
  • 1-star review: $1,390 wall cut for a toilet repair that didn't resolve the issue; follow-up quote was $15,000 for excavation with no construction remediation offered. (1 of 79 reviews)

To be fair

  • After-hours dispatch confirmed — answered a human phone call after hours for a main drain clog, and arrived in a timely manner; price beat competitors by hundreds of dollars per 1 reviewer. (cited in 1 of 79 reviews)
  • Technicians explain scope clearly before and during work — Doug, Trayvon, and Bill each cited individually for detailed explanations and clean workspaces; professional flagged in 37 of 79 reviews. (cited in 3 of 79 reviews)
  • Combination specialized camera+snake team deployed for complex blockages — backflow preventer complication resolved with specialty equipment on same visit. (cited in 1 of 79 reviews)
What reviewers praise
“I absolutely loved the plumber who came out and snaked our tub. I cant remember his name but, He was so kind and generous. When your going through a stressful life situation its always nice, Just to have someone to talk it out with. Not only did he fix my tub …”
C Beeowens · ★★★★★ · Google · Mar 2026
The most critical take we found
“Had them out last week to fix issue paid 1000 and not a week later it's doing same thing now they don't have anyone until tomorrow”
Ahmad Ahmad · ★ · Google · Dec 2025

We read 79 of 1,578 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 869-3628
Full report →Website ↗
14

The Plumbing Source

Caveats apply24/7 per Google listing
4.9 (1,176 Google reviews)4.0 on Yelp (24) 17.9 mi from downtown Strongsville
Our take — how we form it

4.9★ across 1,176 reviews with 90% positive sentiment; fast_response cited in 23 of 100 reviews and weekend/emergency availability confirmed in 4; workmanship praised in 15.

Rating mix — of the 15 reviews we analyzed1,176 total on Google
5★9
4★0
3★0
2★2
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Phone staff rudeness documented in 1 negative Yelp review — receptionist described as 'so incredibly rude' during an after-hours call for an elderly parent's plumbing issue. (1 of 100 reviews)
  • Pricing rated expensive in 4 of 100 reviews; one reviewer describes options given but notes they are pricier than alternatives. (2 of 100 reviews)

To be fair

  • Same-day and weekend arrival confirmed in 4 of 100 reviews (themeCounts.weekend_or_emergency=4); Sunday and emergency callouts handled promptly. (cited in 2 of 100 reviews)
  • Fair pricing cited in 4 of 100 reviews alongside clean workmanship; technicians clean up before leaving and don't oversell repairs. (cited in 3 of 100 reviews)
  • Repeat-customer loyalty strong: one reviewer has used them for 7.5 years and another for multiple issues at home and business, citing prompt emergency response. (cited in 2 of 100 reviews)
What reviewers praise
“They came promptly on a Sunday, and had my issue fixed, professionally and neatly. Majic and Jack were very personable and knowledgeable. I wouldn't hesitate to use them again and highly recommend The Plumbing Source.”
Amy Andresh · ★★★★★ · Google · Mar 2026
The most critical take we found
“The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it …”
Sarah T. · ★ · Yelp · Oct 2020

We read 100 of 1,176 reviews · newest from Mar 2026

(216) 365-0600
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Mr. Rooter Plumbing of Cleveland

We'd call someone else first24/7 per Google listing
4.8 (4,338 Google reviews)2.3 on Yelp (64) 12.9 mi from downtown Strongsville
Our take — how we form it

4.8★ across 4,338 reviews but 30% 1-star in 100 sampled; BBB A+ yet multiple reviews allege hidden fees, upsell pressure, and one technician reportedly used a customer's phone to post a fake Google review.

Rating mix — of the 15 reviews we analyzed4,338 total on Google
5★4
4★0
3★1
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Technician reportedly used customer's phone without permission to post a fake Google review during a service call (Yelp, August 2025) (1 of 100 reviews)
  • Pattern of upselling unnecessary sewer replacements based on inflated diagnoses — at least 2 detailed accounts of misdiagnosis costing $15k–$40k (2 of 100 reviews)
  • Hidden fees reported: $250 drywall cut billed without prior disclosure; hydro-jetting warranty voided without cause (1 of 100 reviews)

To be fair

  • Saturday and same-day appointments available; sends technician photo and ETA notification via email before arrival (cited in 2 of 100 reviews)
  • Technicians who explain code upgrades and bring work up to standard — added shut-off valve, thoroughly checked for leaks (cited in 1 of 100 reviews)
What reviewers praise
“Matt Omilion did an incredible job replacing our water heater. Despite their estimate service being down for over an hour, he stayed late and ensured the job was done properly. He was very knowledgeable and happy to answer any questions that I had. He brought …”
Austin Cassill · ★★★★★ · Google · Feb 2026
The most critical take we found
“I called Mr. Rooter on 12/28/25 and advised them that I needed a technician to come out same day. I had to shut the water off to my house to change a Moen shower faucet cartridge. The cartridge was stuck and would not come out. Mr. Rooter showed up around …”
Timothy Jones · ★ · Google · Dec 2025

We read 100 of 4,338 reviews · newest from Mar 2026 · BBB A+ accredited

(216) 772-0010
Full report →Website ↗

Also serving Strongsville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

H. Jack's Plumbing and Heating 4.8 (795 Google reviews) · Cleveland · 7.9 mi Call
Heart of Ohio HVAC, Plumbing and Electric 4.8 (701 Google reviews) · Strongsville · 6.4 mi Call
Wilson Plumbing, Heating, and Electric 4.9 (565 Google reviews) · Solon · 20.0 mi Call
Beetles Plumbing Solutions 5.0 (483 Google reviews) · Parma · 3.5 mi Call
Plumbing 911 4.9 (468 Google reviews) · Strongsville · 4.3 mi Call
Killeen Plumbing Company 4.9 (467 Google reviews) · Avon Lake · 12.3 mi Call
Approved Plumbing Co. 4.8 (391 Google reviews) · Cleveland · 8.9 mi Call
Plumbing Tech 4.9 (371 Google reviews) · Fairfield · 11.1 mi Call
AAA Advanced Plumbing & Drain 4.5 (349 Google reviews) · Cleveland · 14.7 mi Call
Esser Plumbing 4.9 (338 Google reviews) · Avon Lake · 16.0 mi Call
ABC Drain & Plumbing 4.3 (328 Google reviews) · Wadsworth · 16.1 mi Call
My Guys Plumbing, Heating & Air Inc 4.6 (322 Google reviews) · Hudson · 15.9 mi Call
Heart of Ohio HVAC, Plumbing and Electric 4.7 (295 Google reviews) · Strongsville · 4.8 mi Call
Free Flow Plumbing 4.9 (295 Google reviews) · Solon · 19.2 mi Call
Plumbing 911 4.8 (267 Google reviews) · Canton · 9.6 mi Call
Roto-Rooter 4.9 (256 Google reviews) · Wadsworth · 11.8 mi Call
1-800-Plumber +Air 4.8 (224 Google reviews) · Cleveland · 12.3 mi Call
All Service Plumbing LLC 4.9 (212 Google reviews) · Parma · 8.0 mi Call
Plumbing Tech 4.9 (209 Google reviews) · Strongsville · 0.3 mi Call
Mayes & Sons Plumbing Co. 4.6 (192 Google reviews) · Cleveland · 15.4 mi Call
Tri-County Services Electric & Plumbing 5.0 (191 Google reviews) · Cleveland · 15.3 mi Call
Ohio Buckeye Plumbing 4.8 (167 Google reviews) · Strongsville · 0.7 mi Call
Butts Plumbing 4.8 (160 Google reviews) · Avon Lake · 15.7 mi Call
Mayer Plumbing 4.7 (129 Google reviews) · Parma · 7.8 mi Call
JD'S Plumbing LLC 4.8 (98 Google reviews) · Avon Lake · 13.8 mi Call
Orlove's Plumbing 4.9 (98 Google reviews) · Solon · 18.6 mi Call
Action Plumbing®/Training Our 5th Generation 4.9 (92 Google reviews) · Parma · 8.0 mi Call
American Plumbing 4.4 (91 Google reviews) · Avon Lake · 12.9 mi Call
Avon Lake Plumbing 4.4 (82 Google reviews) · Avon Lake · 15.7 mi Call
Neptune Plumbing 4.9 (79 Google reviews) · Cleveland · 18.1 mi Call
Haven Cleveland Heating, Cooling, Plumbing, Drain & Electric 4.7 (73 Google reviews) · Cleveland · 6.4 mi Call
Five Star Plumbing and Heating 5.0 (69 Google reviews) · Parma · 6.4 mi Call
CLE Plumbing Sewer and Drain 5.0 (65 Google reviews) · Cleveland · 17.0 mi Call
Graff's Plumbing & Heating Inc 4.8 (65 Google reviews) · Wadsworth · 20.0 mi Call
Drain Pro 1 5.0 (56 Google reviews) · Strongsville · 3.7 mi Call
K & S Mechanical, Plumbing & Drain 4.9 (55 Google reviews) · Parma · 3.4 mi Call
Haberek Plumbing & Heating 4.8 (51 Google reviews) · Strongsville · 4.0 mi Call
ASAP Plumbing 3.9 (45 Google reviews) · Avon Lake · 9.7 mi Call
bluefrog Plumbing and Drain of Cleveland West 4.7 (33 Google reviews) · Parma · 3.5 mi Call
The Plumbing Solution 4.9 (31 Google reviews) · Parma · 9.2 mi Call
Paramount Plumbing, Inc. 4.3 (28 Google reviews) · Wadsworth · 19.3 mi Call
Dynamerican Plumbing Services 4.1 (13 Google reviews) · Wadsworth · 17.5 mi Call
Drain Be Clean Plumbing 5.0 (12 Google reviews) · Parma · 8.6 mi Call
Strongsville Plumbing & Sewer 4.3 (11 Google reviews) · Strongsville · 2.5 mi Call
Hudson Plumbing & Remodeling LLC 3.8 (11 Google reviews) · Hudson · 16.9 mi Call

What reviewers complain about in Strongsville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Westland Heating, Air Conditioning & Plumbing — 1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern.
  • Roto-Rooter Plumbing & Water Cleanup — Sump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement.
  • Elie's Plumbing, Sewer & Drain — Verbal quote not honored on arrival — sewer camera inspection quoted $250, techs arrived charging $350 citing outdated price sheet; manager refused to honor original price; workers said it 'happens all the time'
  • Buddy’s Plumbing Excellence — Water heater overcharge: Yelp reviewer confirmed after the fact they paid 4-5x market rate while time-pressured — described as 'totally unethical.'
  • Buddy’s Plumbing Excellence — Estimator returned with 3 bundled quotes after 30 min in truck — none matching the single broken valve repair explicitly requested; highest quote was $1,200.
  • Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service — No-show and poor follow-up: One reviewer waited for a scheduled appointment, technician didn't arrive, dispatcher promised an ETA that never came, and manager's callback never happened after 4+ days.
  • Sal's Heating & Cooling, Plumbing & Sewer — Alleged technician dishonesty: 1 Yelp review documents tech showing fabricated photo to upsell refrigerant — 'sals techs are trained to lie or they hire scammers'
  • Sal's Heating & Cooling, Plumbing & Sewer — Warranty dispute left customer 'unsafe and in a cold house': contradictory diagnoses between two techs on same warranty job, then billed $1,300 + $100 service fee

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Strongsville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,156 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Bay Village, Berea, Columbia Station, Lakewood, North Olmsted, Olmsted Falls, Rocky River, Valley City, Westlake — this Strongsville guide covers those areas.

Nearby city guides

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