Plunger Plumber
Plumber · Parma, OH
Our verdict
4.8★ across 798 reviews with 85/100 five-star; fast_response cited 19 times and same-day service in 9 reviews, but 10 one-star reviews and themeCounts.expensive=2 suggest occasional pricing complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day scheduling cited in 9 reviews; technicians arrive on time and complete work same visit per multiple accounts
1 cited review
“Had our water heater blow up on a Saturday morning. Alan was able to come over within a few hours and take care of us. Did such a neat and excellent job!”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
No-hidden-charges transparency flagged explicitly — Alex 'explained everything and no hidden charges' in storm-drain job
2 cited reviews
“Alex came out, evaluated the storm drain issue and recommended a jetting procedure to clear the 30+ year old drain. Alex Was pleasant, professional and on time. Explained everything and no hidden charges.”
“After calling four different plumbing companies, I reached out to this company who immediately scheduled an assessment for me within 24 hours where I had a technician come out identify the issue provide me with a quote before doing the work and completed the work within two hours, in the rain!”
Sewer camera + jetting work praised for clear explanations; David documented main-line jetting process per reviewer
1 cited review
“David did a great job of explaining what needed to be done and did great work putting a camera in main line and jetting it out.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
10 of 100 analyzed reviews are 1-star (10%), a meaningful tail given 798 total reviews; specific complaints not fully surfaced in evidence quotes
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Quoted me $650 to replace the drain in a main bathroom. Just the drain fixture wouldn't keep water in the tub. Someone else fixed it for a fraction of what they were going to charge me.”
“women beware called this company had a faucet leaking needed several things bastard wanted to charge me over 1,000 dollars called fermin lorenzo who owns his own plumbing business and paid 200 for labor 88 for parts ! i hope they go out of business trying to rip people off should be ashamed of yourself!”
“I called them because they had 149 dollar drain clearing and camera special. They told me that that didn't apply to my case because I didn't have a clean out and they couldn't go through the floor drain. They said they'd install one and I should be jetted etc... By the time they were done, my 149 special was going to be 1400.00. Possibly more if they'd have to tear up the floor. I declined their estimate. I called …”
Positive
“I had two companies to come to my home for an estimate on a plumbing issue that I was dealing with. The first company was extremely expensive. I am so happy that I called Plunger Plumbing. Then I had the pleasure of having a technician by the name of Brendan Come to my home to give me an estimate and then came to do the work he was on time. He was so respectful so courteous did the work cleaned up any debris that …”
“When we experienced a blockage in our storm drainage pipe, we called our trusted plumber. He advised us that this was something he did not handle and highly recommended Plunger Plumber for the job. Excellent recommendation! We HIGHLY recommend Plunger Plumber as well. The entire process of our experience dealing with Plunger Plumber was exceptional. Communication and customer service were superb. Joe was quick …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Yelp quote (m8qjSoebD7HDVLvwF3Y5) is 5-star and positive; no Google vs Yelp rating gap detected. BBB A+ accredited.
Should you hire Plunger Plumber?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Plunger Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plunger Plumberisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cleveland · Strongsville · Avon Lake · Medina