bluefrog Plumbing and Drain of Cleveland West
Plumber · Parma, OH
Our verdict
Small Cleveland-West franchise with 4.7★ across 33 reviews; 94.6% positive sentiment, consistently praised for fair pricing and professionalism — no negative themes in analyzed reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 37 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fair pricing cited in 4 reviews; multiple reviewers contrast Bluefrog favorably vs. competitors on cost for water heater and sink work.
1 cited review
“Jason and Shane were wonderful! I called Bluefrog for a quote on a slow draining kitchen sink and a new hot water tank. They were knowledgeable, professional, educated me on several issues that were addressed AND came in at a reasonable price!”
Cited in 3 of the 37 reviews we analyzed — 2 cited reviews not excerpted here.
Technician Shane earns individual praise across 5+ reviews for professionalism, expertise, and going above and beyond — including wearing shoe covers unbidden.
1 cited review
“Shane and Dave were absolute gentlemen and professional, even had their own slip ons to protect the flooring despite us saying it was alright. They identified the issues quickly, offered several options to help solve the problem along the way of walking us through the process of both what they were doing and what they needed to do.”
Cited in 3 of the 37 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 37reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“very not reliable company”
“After the service provider initially confirmed availability for an emergency response and explicitly stated that they had a certified backflow technician, they accepted the assignment and confirmed their schedule accordingly. Approximately one hour later, we were informed that they could no longer assist, stating that the assigned technician had just called in and advised that he was not certified to perform …”
Positive
“Shane did a great job, very polite professional and fast. I would definitely recommend and will be calling again for additional help.”
“Shane and Jason did an amazing job. They were extremely professional, easy to communicate with and very reliable. Their quality of work exceeded my expectations. I would highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire bluefrog Plumbing and Drain of Cleveland West?
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own bluefrog Plumbing and Drain of Cleveland West?
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Find plumbers near you
bluefrog Plumbing and Drain of Cleveland Westisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Strongsville · Cleveland · Medina · Litchfield