Five Star Plumbing and Heating
Plumber · Parma, OH
Our verdict
Perfect 5.0★ across 69 reviews with 100% positive sentiment and 0 negative reviews in 83 analyzed; owner Kamran personally praised by name in nearly every review for same-day service at half competitors' price.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 83 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Pricing cited as half of competitor estimates in multiple reviews; new-customer discounts and military discounts given proactively.
2 cited reviews
“Writing this review before Kamran has had a chance to fully pack up and leave! He was absolutely incredible to work with, he showed me exactly what was wrong with our plumbing previously and was very upfront about anything and everything. Price was half of what other estimates came in at and he was able to do everything same day.”
“I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday. He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it.”
Cited in 3 of the 83 reviews we analyzed — 1 cited review not excerpted here.
Same-day and next-day scheduling cited 10+ times; shows up on time at the start of appointment windows per multiple reviewers.
2 cited reviews
“Writing this review before Kamran has had a chance to fully pack up and leave! He was absolutely incredible to work with, he showed me exactly what was wrong with our plumbing previously and was very upfront about anything and everything. Price was half of what other estimates came in at and he was able to do everything same day.”
“I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday. He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it.”
Cited in 3 of the 83 reviews we analyzed — 1 cited review not excerpted here.
Kamran consistently praised for diagnosing accurately, explaining root causes, and providing prevention advice rather than upselling.
2 cited reviews
“Kamran is a gentleman who is personable, incredible at diagnosing a plumbing issue, and is an expert at fixing any problem. We've used his expertise a handful of times over the years and he's always quick to respond and make time for you.”
“Kamran was very professional and quick. I called yesterday evening and he came this morning and fixed our kitchen sink which had been backed up and leaking. He fixed the clog, replaced the old piping and provided a better flow for water, and gave advice for future upgrades to the plumbing when the time comes.”
Cited in 3 of the 83 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
2 reviews note scheduling/response time issues on older jobs; appears to be a sole operator which could limit availability during peak demand.
Cited in 1 of the 83 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 83 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Kamran was friendly, professional, and knowledgeable. We just purchased an older home and inherited some drainage issues. He took care of the problem areas and gave me some great pointers to prevent issues cropping up in the future.”
“I saw excellent reviews on google search result for a plumber near my home in North Royalton, but I was not so sure; nevertheless, Mr. Kamran responded after I called for a service. WOW, he deserved nothing less than a 5-star rating! Mr. Kamran came to my house twice and spent nearly 6 hours to fix the leaky/drippy jacuzzi faucets. As an engineer myself, I tried twice to replace the defective cartridge without …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Five Star Plumbing and Heating?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Five Star Plumbing and Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Five Star Plumbing and Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Strongsville · Cleveland · Medina · Avon Lake