Roto-Rooter
Plumber · Wadsworth, OH · Open 24 hours per Google listing
Our verdict
4.9★ / 256 reviews, BBB A+ accredited; 78 of 82 analyzed at 5-star; Joseph credited with staying late to resolve a recurring clog another plumber had failed to fix; workmanship=19 in 82 analyzed reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 82 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Resolved recurring kitchen sink clog that previous plumbers failed to fix; stayed late with colleague until problem fully solved (themeCounts.workmanship=19).
1 cited review
“Joe came out to fix the clog in our kitchen sink. He assessed the problem and provided a clear explanation on how to fix the clogged line, which had been a recurring problem. We had other plumbers come out in the past, that had charged more, and in the end did not resolve the problem. Joe later called on Chris for assistance. They never lost patience, and stayed late into the evening until the problem was resolved.”
Cited in 2 of the 82 reviews we analyzed — 1 cited review not excerpted here.
Sunday and weekend availability confirmed (3 weekend_or_emergency mentions); same-day dispatch cited in 5 reviews.
1 cited review
“After a surprisingly large toilet leak, we gave Roto-Rooter a call and they sent Joe over right away. Joe was awesome. He was professional, thorough, and extremely helpful. He got the problem diagnosed quickly and walked through the repair options with me.”
Cited in 2 of the 82 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing cited as way overpriced in 2 reviews; P-trap reassembly described as a struggle for basic task; work quality not matching price paid.
“Work quote was way overpriced but due to the nature of our issue, I didn't have the flexibility to allow the issue not to be addressed. Issue 1, I was told not to ever take apart the P trap under a kitchen sink. He struggled putting it back together with it not leaking.”
Cited in 2 of the 82 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 82 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I’ll try to keep this short. They worked on my neighbor’s drainage. When leaving they tore big ruts in my yard and damaged landscape blocks (have pictures). Started contacting them in March. Customer service has been horrible. Only person to respond is gone. Came out once to fix when I wasn’t home (didn’t notify me) and did lousy job. Several blocks were glued upside down and crooked and all they did was throw straw …”
Positive
“Joseph was knowledge able and kind. Got the work done in a quick and efficient manner. Made us aware of next steps and got us back up and running!”
“Joseph did a fantastic job fixing my kitchen sink leak. He was very thorough and was straight forward with me on everything. Definitely will want him to help me again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Roto-Rooter?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter?
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Find plumbers near you
Roto-Rooterisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Medina · Litchfield · Seville · Strongsville