FastPlumber near me

The 15 plumbers serving Medina, ranked.

We read 2,591 reviews across Google, Yelp and BBB for the 48 plumbers serving Medina — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 18 of the 48 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Medina's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 28 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 37 of the 48 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — ASAP Plumbing — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown MedinaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,048 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Medina

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Jennings Heating, Cooling, Plumbing & Electric

Top pick24/7 per Google listing
4.9 (4,291 Google reviews) 15.7 mi from downtown Medina

85 of 88 analyzed reviews are 5-star (consistency 0.91); a Saturday hot-water-tank call drew a tech within an hour, and pricing came in under estimate in 2 cited reviews.

Rating mix — of the 15 reviews we analyzed4,291 total on Google
513
40
30
20
12

What reviewers keep saying

  • Answers the phone and dispatches fast, including a Saturday water-heater emergency with a tech on site within an hour (cited in 2 of 88 reviews)
  • Came in under the customer's expected bill on a boiler replacement, with no high-pressure upsell (cited in 2 of 88 reviews)
  • Techs walk customers through cost and the work step by step (communication and workmanship themes) (cited in 2 of 88 reviews)

What reviewers complain about

  • Most cited plumbing-specific work centers on water heaters; broader plumbing services (drain, sewer) are thinly represented in evidence (2 of 88 reviews)
What reviewers praise
We called Jennings because we tried to replace some porch lights and found a major electrical mess due to the previous homeowners. Josh came out to assess the situation and gave us an accurate price to re-install one of the electrical boxes, both of our new …
Lauren McIntyre · ★★★★★ · Google · Feb 2026
The most critical take we found
A friendly reminder to get multiple quotes. One of our underground power lines from the street failed and we got an estimate from Jennings. The quote sent us into a panic. We talked to multiple smaller local contractors after this that gave us much more …
nikki winkel · · Google · Apr 2026

We read 88 of 4,291 reviews · newest from Feb 2026 · BBB A+ accredited

4.8 (128 Google reviews) 19.7 mi from downtown MedinaNot a 24/7 shop

BBB A+-accredited, 4.8★ across 128 Google reviews; 11 of 12 sampled are 5-star; technician Greg cited by name for punctual, clean work with post-job walkthrough.

Rating mix — of the 12 reviews we analyzed128 total on Google
511
41
30
20
10

What reviewers keep saying

  • Technician Greg earns name-specific praise in 2 reviews for professional demeanor and timely, quality repairs (cited in 2 of 12 reviews)
  • On-time arrival with post-job review of completed work cited; tech cleaned up area before leaving (cited in 1 of 12 reviews)
  • Affordable, quick service noted in back-to-back recent reviews; pressure regulator install described as quick, effective, and reasonably priced (cited in 2 of 12 reviews)

What reviewers complain about

  • One 4-star reviewer found pricing high relative to market value for the work performed (1 of 12 reviews)
What reviewers praise
Quick, seamless, friendly, and affordable. Couldn’t ask for more, thanks!
David Lorentz · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 12 we analyzed — there is nothing negative to quote yet.

We read 12 of 128 reviews · newest from Jun 2026 · BBB A+ accredited

3

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.9 (2,161 Google reviews)5.0 on Yelp (1) 18.2 mi from downtown Medina

22 of 23 analyzed reviews are 5-star; same-day dispatch cited 3 times and named techs repeatedly praised for explaining the issue before fixing it.

Rating mix — of the 15 reviews we analyzed2,161 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day service confirmed in multiple reviews (3 same-day mentions), including drainage fixed within 3 hours of calling (cited in 3 of 23 reviews)
  • Techs consistently explain the problem and next steps before working (workmanship theme in 9 reviews) (cited in 3 of 23 reviews)
  • Fast faucet and toilet repairs cited, including a leaking faucet replaced in under an hour (cited in 2 of 23 reviews)

What reviewers complain about

  • One Yelp reviewer flagged the price as 'a little high', though they felt it was disclosed up front and worth it (1 of 23 reviews)
What reviewers praise
They were awesome! Zachary came out same day and did a great job of explaining the issue and his recommendations, as well as letting us know about future work we will need based on what he saw. Zach is a sweetie, give this man a raise!
Kelsey Meyer · ★★★★★ · Google · Mar 2026
The most critical take we found
no good service
Ma Myo · · Google · May 2026

We read 23 of 2,161 reviews · newest from Mar 2026 · BBB A+ accredited

4.8 (798 Google reviews)2.8 on Yelp (16) 19.8 mi from downtown MedinaNot a 24/7 shop

4.8★ across 798 reviews with 85/100 five-star; fast_response cited 19 times and same-day service in 9 reviews, but 10 one-star reviews and themeCounts.expensive=2 suggest occasional pricing complaints.

Rating mix — of the 15 reviews we analyzed798 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Same-day scheduling cited in 9 reviews; technicians arrive on time and complete work same visit per multiple accounts (cited in 3 of 100 reviews)
  • No-hidden-charges transparency flagged explicitly — Alex 'explained everything and no hidden charges' in storm-drain job (cited in 2 of 100 reviews)
  • Sewer camera + jetting work praised for clear explanations; David documented main-line jetting process per reviewer (cited in 2 of 100 reviews)

What reviewers complain about

  • 10 of 100 analyzed reviews are 1-star (10%), a meaningful tail given 798 total reviews; specific complaints not fully surfaced in evidence quotes (1 of 100 reviews)
What reviewers praise
I had two companies to come to my home for an estimate on a plumbing issue that I was dealing with. The first company was extremely expensive. I am so happy that I called Plunger Plumbing. Then I had the pleasure of having a technician by the name of Brendan …
Barbara Davis · ★★★★★ · Google · Mar 2026
The most critical take we found
Quoted me $650 to replace the drain in a main bathroom. Just the drain fixture wouldn't keep water in the tub. Someone else fixed it for a fraction of what they were going to charge me.
Brian D. · · Yelp · Nov 2025

We read 100 of 798 reviews · newest from Mar 2026 · BBB A+ accredited

Worth a look — with caveats

Real strengths, but read the concerns first
5

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (436 Google reviews)5.0 on Yelp (1) 19.5 mi from downtown Medina

Consistently fast, professional technicians who show up on time and fix problems right—but availability on nights/weekends is inconsistent despite advertised 24/7 service.

Rating mix — of the 15 reviews we analyzed436 total on Google
514
40
30
20
11

Why we're cautious

  • Weekend/evening availability inconsistent with advertised 24/7: One reviewer called Saturday evening after seeing availability advertised, was told to wait, received no follow-up callback, and was informed the company does not work Sundays unless it's an emergency (1 of 23 reviews)
  • Pricing runs high but is disclosed upfront: 1 reviewer noted the cost was 'a little high' but accepted it knowing the quote in advance; another reviewer mentions 'reasonable quote' after comparison to competitors (2 of 23 reviews)

To be fair

  • Rapid response and efficient problem-solving: 7 reviewers specifically mention fast, quick, or expeditious service across multiple job types (cited in 7 of 23 reviews)
  • High-quality workmanship with attention to detail: 5 reviewers praise thoroughness, professionalism, and problem-solving ability (including cases where competitors failed) (cited in 5 of 23 reviews)
  • On-time arrival and punctuality: 5 reviewers confirm technicians arrived on time or early, with flexible scheduling accommodations (cited in 5 of 23 reviews)
What reviewers praise
We called Sunday evening because we had a drain backed up and pretty much could not use the sink, dishwasher, disposer. A.J. Karder was there within a few hours. Was very congenial and did not interrupt very much what we doing. He was very neat. The price …
John A. · ★★★★★ · Yelp · Jul 2020
The most critical take we found
Called on Saturday evening given that the company advertised that they were available. Talked to someone at a call center and was told a technician would call. A technician did call me later and advised that he was at a job and may be able to get to me later, …
Josh T · · Google · Apr 2026

We read 23 of 436 reviews · newest from Jul 2020 · BBB A+ accredited

6

Buddy’s Plumbing Excellence

Caveats apply24/7 per Google listing
5.0 (430 Google reviews)2.3 on Yelp (4) 11.5 mi from downtown Medina

5.0 Google / A+ BBB across 430 reviews, but 3 of 28 analyzed reviews flag pricing abuse — one water heater job billed 4-5x market rate, another alleges incomplete pipe work after sign-off with no correction.

Rating mix — of the 15 reviews we analyzed430 total on Google
510
41
30
21
13

Why we're cautious

  • Water heater overcharge: Yelp reviewer confirmed after the fact they paid 4-5x market rate while time-pressured — described as 'totally unethical.' (1 of 28 reviews)
  • Estimator returned with 3 bundled quotes after 30 min in truck — none matching the single broken valve repair explicitly requested; highest quote was $1,200. (1 of 28 reviews)
  • Scope misrepresentation: customer signed off on full under-sink pipe replacement, only a couple pieces were swapped, company refused to correct it. (1 of 28 reviews)

To be fair

  • Fast scheduling and same-day dispatch: named techs David and Erik cited in 3 of 28 reviews for quick turnaround and within-the-hour repairs. (cited in 3 of 28 reviews)
  • Workmanship theme appears in 3 of 28 reviews — in-slab drain pipe replacement completed with thorough cleanup cited specifically. (cited in 2 of 28 reviews)
What reviewers praise
Excellent service; professional. New air conditioner installed and earlier this summer, a water heater was also installed. Great service team including the front office. Highly recommend this company!
Carrie W. · ★★★★★ · Yelp · Sep 2024
The most critical take we found
I called a plumber from wilsons out to my house because the hot water had a very restricted flow from t kitchen sink. An estimator came and told me the problem was the shutodff valve was broken and stuck shut. He suggested I replace both. I declined and …
Joe N. · · Yelp · Aug 2025

We read 28 of 430 reviews · newest from Sep 2024 · BBB A+ accredited

7

Plumbing 911

Caveats apply24/7 per Google listing
4.9 (3,514 Google reviews)4.0 on Yelp (21) 16.2 mi from downtown Medina

100 reviews analyzed, 3,514 total Google reviews, BBB A+ accredited: workmanship theme in 15 reviews, professional in 48; 3 unprofessional flags and tiered pricing complaints (quoted $633 for a sink stopper) temper an otherwise strong workmanship story.

Rating mix — of the 15 reviews we analyzed3,514 total on Google
58
40
31
21
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • unprofessional theme in 3 reviews — one 1-star review (uxEqqArmWELGeDvk2KOc) cites very rude staff and personnel across the board. (1 of 100 reviews)
  • Tiered quote structure for minor repairs: $633 top-tier quote for a sink stopper vs $70 actual market cost — 3 escalating price options framed as choices but described as pressure tactics (review 41LF0twQIO128kWhuMkL). (1 of 100 reviews)
  • slow_response in 3 reviews; 1 Yelp reviewer reports a 4-hour call-back delay and then being told to call back again — dispatch coordination gap for service follow-through (review sfxRbpUlGctB6eHfgqJV context). (1 of 100 reviews)

To be fair

  • Workmanship theme in 15 reviews — technicians scope entire lines proactively, give customer options on repairs, provide credit when first repair attempt fails before charging for replacement (review nGGxo1DTlR4k3xqM226W). (cited in 3 of 100 reviews)
  • Flat-rate pricing model with no show-up fee for estimates — technician provided estimate at no charge, gave partial credit toward replacement when repair didn't hold (review nGGxo1DTlR4k3xqM226W). (cited in 2 of 100 reviews)
  • Holiday and weekend availability confirmed — dispatched on a holiday weekend, system restored within one hour by technician Tim (review WtC0z5pUSy9MkF7AuekX). (cited in 2 of 100 reviews)
What reviewers praise
I had a slow leak of my hot water heater and called for an estimate to repair. Shane came to the house (no fee just to show up for an estimate) and provided a thorough estimate. He scheduled the repair. Unfortunately, the repair did not work so I had to have …
Nicole Osborne · ★★★★★ · Google · Jan 2026
The most critical take we found
I've had them out twice to my house. The first time was to replace a shut off valve, which was done. The guy got the electric line too hot and blew a breaker and scorched the joist. After he left when the toilet was flushed it blew the line off in the tank ( …
Pat V. · · Yelp · Sep 2025

We read 100 of 3,514 reviews · newest from Jan 2026 · BBB A+ accredited

8

Frecka Plumbing

Caveats apply
4.7 (214 Google reviews)3.6 on Yelp (15) 19.7 mi from downtown MedinaNot a 24/7 shop

Excellent workmanship and fair pricing with strong recent reviews, but scheduling friction and occasional dismissive phone staff have frustrated some past callers.

Rating mix — of the 15 reviews we analyzed214 total on Google
510
40
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Conditional job acceptance. One review reports being told Frecka would only do plumbing if customer used their recommended (heavily booked) remodeling company for other work. (1 of 20 reviews)
  • One very old review (2015) claims extreme overpricing ($8,500 vs. $3,800 competitor quote for same job), though recent pricing reviews contradict this pattern. (1 of 20 reviews)
  • Phone staff inconsistency. 3 reviews cite rude or dismissive behavior from Gary (scheduling) and unnamed phone staff, including laughing at customer, hanging up, and discouraging inquiries. (3 of 20 reviews)

To be fair

  • Consistently professional technicians who take time to explain work. 5 reviews highlight courteous, knowledgeable plumbers who finish jobs cleanly and on time. (cited in 5 of 20 reviews)
  • Transparent, competitive pricing with 4 recent reviews praising fairness and reasonable estimates vs. competitors. (cited in 4 of 20 reviews)
  • Strong diagnostic ability. Multiple reviews note plumbers finding root causes (gas leaks, drain issues, water heater problems). (cited in 2 of 20 reviews)
What reviewers praise
These people took care of my mother like she was family while my father was in the hospital and I was out of state. I appreciate it tremendously!
Josh H. · ★★★★★ · Yelp · Dec 2022
The most critical take we found
I had high expectations for Frecka Plumbing as they came highly recommended. Rick was really nice during our estimate appointment but getting any follow up was like pulling teeth. We were ultimately told in a rather rude email that they would only do the …
Beth L. · ★★ · Yelp · Oct 2021

We read 20 of 214 reviews · newest from Dec 2022 · BBB A+ accredited

4.8 (1,935 Google reviews) 4.0 mi from downtown Medina

Excellent emergency response and workmanship with experienced technicians, but expect significantly higher quotes than competitors and occasional service lapses.

Rating mix — of the 15 reviews we analyzed1,935 total on Google
511
40
31
21
12

Why we're cautious

  • No-show and poor follow-up: One reviewer waited for a scheduled appointment, technician didn't arrive, dispatcher promised an ETA that never came, and manager's callback never happened after 4+ days. (1 of 84 reviews)
  • Significantly higher pricing than competitors: One reviewer received a ~$1,000 quote for parts worth ~$60 plus $500 leak test, while another company charged only $150 total and $50 for the leak test. (1 of 84 reviews)
  • Inconsistent service professionalism: One reviewer experienced a technician who was distracted, taking personal phone calls and leaving the door open repeatedly during service. (1 of 84 reviews)

To be fair

  • Fast emergency response: Multiple reviewers report same-day or quick arrival, including a 5am burst pipe handled within 3 hours and Sunday service within 1 hour. (cited in 3 of 84 reviews)
  • Consistently professional workmanship: 15+ reviews praise technician efficiency, thoroughness, and clean work, with specific names (John, Anthony, Derek, Joe) mentioned positively multiple times. (cited in 5 of 84 reviews)
  • Clear communication on pricing before work: At least 3 reviewers explicitly mention upfront quotes and transparency, reducing surprise bills. (cited in 3 of 84 reviews)
What reviewers praise
Thank you to the team deployed to repair a main water leak in my home, they were awesome in communicating the problem and had it diagnosed and repaired quickly. they were very knowledgeable and caring through the process. would highly recommend them. …
Michelle Bridenthal · ★★★★★ · Google · Mar 2026
The most critical take we found
I needed a gas valve, about 3 inches of line, a line cap, a T, and a union replaced to get our heat turned back on. I explained that money was tight, but I was still quoted nearly $1,000 for about $60 worth of parts, plus almost $500 for a leak test just to …
Ato kad · ★★ · Google · Dec 2025

We read 84 of 1,935 reviews · newest from Mar 2026

10

Sal's Heating & Cooling, Plumbing & Sewer

Caveats apply24/7 per Google listing
4.7 (4,902 Google reviews)3.1 on Yelp (100) 12.8 mi from downtown Medina

Sal's Heating & Cooling scores 4.7 across 4,902 reviews but 27% negative sentiment across 100 sampled; pricing complaints dominate (plumber-cost in 41 of 100 reviews, expensive theme=6, surprise_fees=1) alongside 6 slow_response and 6 unprofessional flags.

Rating mix — of the 15 reviews we analyzed4,902 total on Google
54
40
32
23
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged technician dishonesty: 1 Yelp review documents tech showing fabricated photo to upsell refrigerant — 'sals techs are trained to lie or they hire scammers' (1 of 100 reviews)
  • Warranty dispute left customer 'unsafe and in a cold house': contradictory diagnoses between two techs on same warranty job, then billed $1,300 + $100 service fee (1 of 100 reviews)
  • Pricing frequently cited as highest estimate — 'plumber-cost' appears in 41 of 100 reviews; 1 review documents $2,500 estimate as highest of multiple quotes with upcharges for unneeded items (2 of 100 reviews)

To be fair

  • Same-day or next-day scheduling confirmed in 6 of 100 reviews; fast_response theme appears in 11 of 100 reviews (cited in 3 of 100 reviews)
  • Multi-trade capability (water heater, drain, sewer, faucet, toilet, gas line) with consistent 5-star workmanship cited across 8 water-heater and 6 faucet/toilet mentions (cited in 3 of 100 reviews)
What reviewers praise
Furnace stopped working mid morning and they were able to schedule a technician to come out same day (hector was SO great!!), he was able to troubleshoot our issue quickly and efficiently. I was very pleased with the expertise and swiftness of response & …
Jessica Alban · ★★★★★ · Google · Mar 2026
The most critical take we found
It's important I share how my experience with Sal's has left us unsafe and in a cold house. We had a boiler installed by Sal's two years ago. We had maintenance performed and everything should have been fine. Three weeks later we had issues with one zone …
David C. · · Yelp · Dec 2025

We read 100 of 4,902 reviews · newest from Mar 2026 · BBB A+ accredited

11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,578 Google reviews)2.7 on Yelp (7) 19.1 mi from downtown Medina

Roto-Rooter Parma (4.9★, 1,578 reviews, BBB A+) — 70 of 79 sampled reviews are 5-star with themeCounts.professional=37, but 3 separate reviewers flag surprise fees and a $1,000 repair that failed within a week with next-day-only callbacks.

Rating mix — of the 15 reviews we analyzed1,578 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review: $467 charged for a simple bathroom vanity clog that took minutes; reviewer alleges misleading 'prize drawing' framing was used to justify the fee — work not guaranteed for renters. (1 of 79 reviews)
  • 1-star review: $1,000 repair failed within 1 week; when the issue recurred, next available callback was the following day — not acceptable for an emergency plumber. (1 of 79 reviews)
  • 1-star review: $1,390 wall cut for a toilet repair that didn't resolve the issue; follow-up quote was $15,000 for excavation with no construction remediation offered. (1 of 79 reviews)

To be fair

  • After-hours dispatch confirmed — answered a human phone call after hours for a main drain clog, and arrived in a timely manner; price beat competitors by hundreds of dollars per 1 reviewer. (cited in 1 of 79 reviews)
  • Technicians explain scope clearly before and during work — Doug, Trayvon, and Bill each cited individually for detailed explanations and clean workspaces; professional flagged in 37 of 79 reviews. (cited in 3 of 79 reviews)
  • Combination specialized camera+snake team deployed for complex blockages — backflow preventer complication resolved with specialty equipment on same visit. (cited in 1 of 79 reviews)
What reviewers praise
I absolutely loved the plumber who came out and snaked our tub. I cant remember his name but, He was so kind and generous. When your going through a stressful life situation its always nice, Just to have someone to talk it out with. Not only did he fix my tub …
C Beeowens · ★★★★★ · Google · Mar 2026
The most critical take we found
Had them out last week to fix issue paid 1000 and not a week later it's doing same thing now they don't have anyone until tomorrow
Ahmad Ahmad · · Google · Dec 2025

We read 79 of 1,578 reviews · newest from Mar 2026 · BBB A+ accredited

12

H. Jack's Plumbing and Heating

Caveats apply24/7 per Google listing
4.8 (795 Google reviews)2.0 on Yelp (48) 19.9 mi from downtown Medina

4.8 stars on 795 Google reviews; 76 of 100 analyzed are 5-star but 19 are 1-star — pricing complaints dominate negatives (6 expensive mentions, 1 surprise_fees) including $800 for two toilet valves and $617 for a warrantied part.

Rating mix — of the 15 reviews we analyzed795 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Quote-scope mismatch: $685 drywall-cut-and-replace quote did not include repairing the drywall — disclaimer buried in contract fine print (2-star Yelp review) (1 of 100 reviews)
  • Scheduling no-record incident: call booked Friday, no record found Monday; receptionist described as rude during follow-up with no heat in house over full weekend with young children (1 of 100 reviews)
  • Pricing flagged as excessive in multiple Yelp reviews — $800 for two toilet valves (30 min labor, non-emergency), $617 for a warrantied part, $495 for drain snake then upsell to jackhammer foundation (3 of 100 reviews)

To be fair

  • Workmanship cited in 20 of 100 reviews — soil stack replacement, water line additions for appliance installs, and gas leak discovery praised for thoroughness (cited in 3 of 100 reviews)
  • Technicians stay until job is complete — Richard waited with customer until gas company arrived to finish their portion of repair (cited in 1 of 100 reviews)
What reviewers praise
We used H. Jack's for a recent water heater replacement. Michael and Richard did an incredible job. They were thoughtful, knowledgeable, and quick. They answered all of our questions and explained everything that we needed to know. These guys were top notch …
Whit Arnold · ★★★★★ · Google · Mar 2026
The most critical take we found
I have use H Jack's Plumbing twice. They have made a mistake on the job, twice. First, I had to have a new garbage disposal installed. The installation was fine, both workers were very polite and the job was quick. However, the next day my dishwasher was not …
Ashley H. · · Yelp · Dec 2019

We read 100 of 795 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Blind & Sons

We'd call someone else first24/7 per Google listing
4.7 (5,513 Google reviews)1.7 on Yelp (100) 15.4 mi from downtown Medina

Excellent individual technicians and workmanship on Google, but chronic no-shows, cancellations, overbooking, and pricing disputes make them unreliable for time-sensitive emergencies.

Rating mix — of the 15 reviews we analyzed5,513 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Extreme rating discrepancy: Google 4.7/5 (5513 reviews) vs Yelp 1.7/5 (100 reviews). Google reviews skew heavily toward HVAC/furnace work; Yelp complaints cluster on plumbing, electrical, no-shows, and overcharging. Suggests selective Google presence or review manipulation.
  • Pattern of aggressive upselling and misdiagnosis. Multiple reviews report technician claiming expensive repairs needed (furnace replacement, breaker box replacement, T&P valve replacement) that second opinions proved unnecessary—one reviewer questioned if company deliberately over-recommends to boost sales. (2 of 185 reviews)
  • Phone system makes scheduling nearly impossible. One reviewer spent 30+ minutes on hold with no callback option; another reports automated system places customers on 'perpetual hold' with no live agent available. (2 of 185 reviews)

To be fair

  • Skilled technicians who diagnose problems quickly and explain work clearly. 5 reviewers praise specific technicians (Kevin D, Chris Harper, Garret Stoner, Mark, Karl, Jared) for professionalism, knowledge, and personable service. (cited in 5 of 185 reviews)
  • Quality workmanship when job is completed. Reviewers note efficient installation, attention to detail, clean workspace, and thorough explanations of new equipment. (cited in 3 of 185 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years indicates formal accountability and resolution process.
What reviewers praise
I had a great experience with my HVAC technician. He was extremely professional, friendly, and easy to talk to from the moment he arrived. He quickly serviced my furnace and clearly explained what was going on in a way that made sense. What really stood out …
Nicholas Stavrakis · ★★★★★ · Google · Mar 2026
The most critical take we found
Good luck getting anyone to answer the phone. Multiple phone numbers listed on the web site/ placed on hold for over 30 minutes with no response and no easy method to cancel or change an appt. Try sending text messages!!!!
Presley S. · · Yelp · Dec 2023

We read 185 of 5,513 reviews · newest from Mar 2026 · BBB A+ accredited

14

Clog Doc

We'd call someone else first
4.9 (71 Google reviews)1.7 on Yelp (100) 19.9 mi from downtown MedinaNot a 24/7 shop

Technically competent when they show up, but chronic no-shows and cancellations make them unreliable for emergencies; pricing markups are severe and customer service is dismissive.

Rating mix — of the 15 reviews we analyzed71 total on Google
53
40
30
22
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reports of technicians leaving hazardous conditions: open circuit breaker panels without covers, gas leaks undetected, sewer gases escaping, broken water lines—creating serious safety risks (3 of 101 reviews)
  • Severe liability concerns: waiver requests for expensive repairs, denial of responsibility for damage caused by technicians (broken steps, water-damaged floors), litigation initiated by customers (3 of 101 reviews)
  • Workplace safety issues reported: employee death on the job; management ignoring reports of distracted driving by service technicians despite GPS tracking available (1 of 101 reviews)

To be fair

  • Individual technicians occasionally demonstrate solid technical skills and professionalism when present on-site (cited in 1 of 101 reviews)
What reviewers praise
Kyle did maintenance on roof heat cables. He arrived on time, explained what needed done and completed the work in a timely manner. I was very pleased with the service provided by Blind and Sons.
Debbie F. · ★★★★★ · Yelp · Dec 2019
The most critical take we found
Good luck getting anyone to answer the phone. Multiple phone numbers listed on the web site/ placed on hold for over 30 minutes with no response and no easy method to cancel or change an appt. Try sending text messages!!!!
Presley S. · · Yelp · Dec 2023

We read 101 of 71 reviews · newest from Dec 2023

15

Heart of Ohio HVAC, Plumbing and Electric

We'd call someone else first24/7 per Google listing
4.8 (701 Google reviews) 5.7 mi from downtown Medina

4.8 stars, 701 reviews — solid emergency dispatch (next-morning during a <20F freeze) but 2 of 5 sampled reviews cite follow-up collapse: a humidifier left mis-wired for a year and no callback after a boiler estimate.

Rating mix — of the 5 reviews we analyzed701 total on Google
53
40
31
20
11

Small sample — we've analyzed only 5 of 701 reviews so far. Treat this as a first read.

Why we're cautious

  • One reviewer estimates $1,000+ overcharge on $8,900 HVAC install — installed equipment rendered non-functional with no fix provided across a full year (1 of 5 reviews)
  • Office callback failure in 2 of 5 sampled reviews — one customer called twice about a boiler estimate and was never reached back; switched to a competitor (1 of 5 reviews)
  • Humidifier left wired wrong after HVAC install — months of calls with no resolution; customer self-fixed after a 7-minute call to Aprilaire (1 of 5 reviews)

To be fair

  • Next-morning dispatch during a <20F cold snap — tech Scott stayed until furnace was confirmed working before leaving (cited in 1 of 5 reviews)
  • Gas line replacement praised for price and seamless quote-to-finish handoff; tech Dan named specifically (cited in 1 of 5 reviews)
What reviewers praise
Heart of Ohio was quick to respond and had a plumber sent to my place first thing the morning after contacting them. Brandon came out and did a great job fixing the issues I had, while being friendly, knowledgeable, and polite. I highly recommend Heart of …
Andrew Ripple · ★★★★★ · Google · Feb 2026
The most critical take we found
Moved into a new home. We wanted to have our furnace serviced and ensure it was being maintained properly. The tech that came out was very nice and helpful. Stated we needed some work done on our boiler estimating around $1500. Told him I would like to speak …
Cassaundra Sucku · · Google · Feb 2026

We read 5 of 701 reviews · newest from Feb 2026

Also serving Medina — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Mackin & Sons Plumbing 4.9 (629 Google reviews) · Wadsworth · 11.4 mi Call
Beetles Plumbing Solutions 5.0 (483 Google reviews) · Parma · 13.1 mi Call
Plumbing 911 4.9 (468 Google reviews) · Strongsville · 7.9 mi Call
Approved Plumbing Co. 4.8 (391 Google reviews) · Cleveland · 16.1 mi Call
Plumbing Tech 4.9 (371 Google reviews) · Fairfield · 13.5 mi Call
ABC Drain & Plumbing 4.3 (328 Google reviews) · Wadsworth · 7.2 mi Call
Heart of Ohio HVAC, Plumbing and Electric 4.7 (295 Google reviews) · Strongsville · 16.0 mi Call
Plumbing 911 4.8 (267 Google reviews) · Canton · 3.2 mi Call
Roto-Rooter 4.9 (256 Google reviews) · Wadsworth · 0.4 mi Call
All Service Plumbing LLC 4.9 (212 Google reviews) · Parma · 14.2 mi Call
Plumbing Tech 4.9 (209 Google reviews) · Strongsville · 12.1 mi Call
Ohio Buckeye Plumbing 4.8 (167 Google reviews) · Strongsville · 12.7 mi Call
Mayer Plumbing 4.7 (129 Google reviews) · Parma · 19.2 mi Call
Whips plumbing 5.0 (111 Google reviews) · Canton · 14.5 mi Call
Action Plumbing®/Training Our 5th Generation 4.9 (92 Google reviews) · Parma · 17.1 mi Call
Haven Cleveland Heating, Cooling, Plumbing, Drain & Electric 4.7 (73 Google reviews) · Cleveland · 5.7 mi Call
Five Star Plumbing and Heating 5.0 (69 Google reviews) · Parma · 17.1 mi Call
Graff's Plumbing & Heating Inc 4.8 (65 Google reviews) · Wadsworth · 9.9 mi Call
Drain Pro 1 5.0 (56 Google reviews) · Strongsville · 13.5 mi Call
K & S Mechanical, Plumbing & Drain 4.9 (55 Google reviews) · Parma · 12.9 mi Call
Haberek Plumbing & Heating 4.8 (51 Google reviews) · Strongsville · 12.8 mi Call
ASAP Plumbing 3.9 (45 Google reviews) · Avon Lake · 18.5 mi Call
Cathy Geary Plumbing Company 4.1 (38 Google reviews) · Wadsworth · 10.1 mi Call
bluefrog Plumbing and Drain of Cleveland West 4.7 (33 Google reviews) · Parma · 13.2 mi Call
Paramount Plumbing, Inc. 4.3 (28 Google reviews) · Wadsworth · 8.6 mi Call
Cal Pro Plumbing & Drain Services 5.0 (15 Google reviews) · Wadsworth · 10.1 mi Call
Dynamerican Plumbing Services 4.1 (13 Google reviews) · Wadsworth · 11.6 mi Call
Drain Be Clean Plumbing 5.0 (12 Google reviews) · Parma · 19.9 mi Call
Strongsville Plumbing & Sewer 4.3 (11 Google reviews) · Strongsville · 11.5 mi Call
JLK Plumbing LLC 5.0 (11 Google reviews) · Wadsworth · 11.7 mi Call
Parkway Plumbing Inc 4.4 (7 Google reviews) · Strongsville · 12.9 mi Call
B & K Coulter Plumbing 5.0 (4 Google reviews) · Wadsworth · 15.0 mi Call
Ferretti Plumbing 5.0 (4 Google reviews) · Parma · 17.4 mi Call

What reviewers complain about in Medina

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water CleanupWeekend/evening availability inconsistent with advertised 24/7: One reviewer called Saturday evening after seeing availability advertised, was told to wait, received no follow-up callback, and was informed the company does not work Sundays unless it's an emergency
  • Buddy’s Plumbing ExcellenceWater heater overcharge: Yelp reviewer confirmed after the fact they paid 4-5x market rate while time-pressured — described as 'totally unethical.'
  • Buddy’s Plumbing ExcellenceEstimator returned with 3 bundled quotes after 30 min in truck — none matching the single broken valve repair explicitly requested; highest quote was $1,200.
  • Plumbing 911unprofessional theme in 3 reviews — one 1-star review (uxEqqArmWELGeDvk2KOc) cites very rude staff and personnel across the board.
  • Plumbing 911Tiered quote structure for minor repairs: $633 top-tier quote for a sink stopper vs $70 actual market cost — 3 escalating price options framed as choices but described as pressure tactics (review 41LF0twQIO128kWhuMkL).
  • Frecka PlumbingConditional job acceptance. One review reports being told Frecka would only do plumbing if customer used their recommended (heavily booked) remodeling company for other work.
  • Frecka PlumbingOne very old review (2015) claims extreme overpricing ($8,500 vs. $3,800 competitor quote for same job), though recent pricing reviews contradict this pattern.
  • Roto-Rooter Plumbing, Drain, Septic, & Water Restoration ServiceNo-show and poor follow-up: One reviewer waited for a scheduled appointment, technician didn't arrive, dispatcher promised an ETA that never came, and manager's callback never happened after 4+ days.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Medina we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,048 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Chippewa Lake — this Medina guide covers those areas.

Nearby city guides