Drain Pro 1
Plumber · Strongsville, OH
Our verdict
5★ / 56 reviews; all 5 analyzed at 5-star; Steve arrived within 30 minutes for active basement flooding; resolved collapsed drain while also punching emergency access to allow toilet/shower use before full repair.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Within-30-minute emergency response for active basement flooding; owner prioritized based on immediate need per reviewer.
1 cited review
“Steve was excellent, fast, courteous and extremely kind. We had water actively entering our basement, Steve was here and working within 30 minutes. He somehow made the process of clearing out our sewer main a good experience, gave us great info and solved our issue in record time.”
100+ year old house water issues handled by Beau across multiple visits; described as consistently going above and beyond (themeCounts.workmanship=2).
1 cited review
“I've worked with Beau on a few occasions for my 100+ year old house with numerous water issues. It's not too often you come across such a trustworthy person in this trade. Beau and his team have consistently provided top-notch service, always going above and beyond to ensure everything is done right.”
Fair pricing explicitly noted; appointment within 24 hours confirmed; sewer and tub issues resolved in single visit.
1 cited review
“Steve was very professional and knowledgeable. I was very appreciative that he decided to take my service request even after Homeserve could not cover the expenses. He went right to work on my sewer pipe and resolved the problems (sewer and tub) efficiently.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I spoke with Kelly on the phone to set up an appointment and within 24 hours Steve was in our basement clearing the drain our washer feeds into. Beau clearly owns a professional company that communicates quickly and does the job right. I will be using Drain Pro for any job, especially considering how fair they are with their prices. If you want the best for your home, call them.”
“H had a drain stoppage the weekend before I had new flooring scheduled to be installed. Of course. I had Steve from Drain Pro 1 out to find out that we had a collapsed drain in our yard. He took the time to explain the situation and, more importantly, he was at least able to punch a hole through the blockage to at least get me the ability to use our toilets, shower, dishwasher and wash clothes, which would have been …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 56 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Drain Pro 1?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Drain Pro 1?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Drain Pro 1isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Strongsville · Cleveland · Medina · Litchfield