Privacy Policy

1. Information We Collect

For Homeowners: When you use our directory, we may collect basic usage data such as which city pages you visit and which plumber listings you interact with. We log click-to-call events to provide analytics to listed plumbers. We do not require you to create an account or provide personal information to use the directory.

For Plumbers: When you submit your business for listing, we collect the information you provide including business name, phone number, email, website, service areas, and license number. We also collect data from our verification calls including whether calls were answered and response times.

2. How We Use Your Information

• To operate and improve the plumber directory
• To verify plumber availability through our AI calling system
• To calculate and display reliability scores
• To track leads and provide analytics to listed plumbers
• To communicate with listed plumbers about their listings
• To analyze site usage and improve user experience

3. AI Verification Calls

As part of our verification process, we make periodic phone calls to listed plumbers using AI voice technology. These calls may be recorded for quality assurance and scoring purposes. By submitting your business for listing, you consent to receiving these verification calls. Plumbers may opt out of verification calls by contacting us, which will result in an “unverified” status on their listing.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who help us operate the site (hosting, analytics)
• Listed plumbers (aggregate lead data for their listings)
• Law enforcement when required by law

5. Cookies and Analytics

We use Google Analytics to understand how visitors use our site. This involves cookies and similar tracking technologies. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have questions about this privacy policy or want to request removal of your data, contact us at:

Email: fastplumbernearme@gmail.com
Address: 135 Erick St Unit F, Crystal Lake, IL 60014