FastPlumber near me

The 13 plumbers serving Lorain, ranked.

13 plumbing companies serve the Lorain area within 20 miles, and we've read 995 of their public reviews — the critical ones first. After-hours options are thin in Lorain: just 6 of 13 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 8 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 13 of the 13 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — ASAP Plumbing — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown LorainHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 995 reviews across 13 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Westland Heating, Air Conditioning & Plumbing

Top pick24/7 per Google listing
4.9 (3,238 Google reviews)3.5 on Yelp (11) 13.6 mi from downtown Lorain
Our take — how we form it

4.9 Google stars (3,238 reviews); 91 of 97 analyzed are 5-star; workmanship theme in 21 of 97 and fast_response in 9 — primarily HVAC-focused but plumbing services including water heater and emergency confirmed.

Rating mix — of the 15 reviews we analyzed3,238 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • 1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern. (1 of 97 reviews)
  • Quote response time slow in at least 1 review — customer waited too long to receive pricing for both a new furnace and AC unit. (1 of 97 reviews)

To be fair

  • Workmanship quality cited in 21 of 97 analyzed reviews — team spotted a 22-year-old furnace that wasn't properly grounded during installation and made all necessary repairs without being asked. (cited in 2 of 97 reviews)
  • Same-day or rapid emergency dispatch confirmed: water heater replaced by 1:30pm after 8am call; air conditioning tech on-site within 30 minutes on a hot humid day. (cited in 2 of 97 reviews)
  • Front-office communication praised across multiple reviews — scheduler Katie stayed in touch proactively; office staff scrambled to fit emergency same-day appointment. (cited in 2 of 97 reviews)
What reviewers praise
“I called in the morning after my furnace had gone out and would not restart after a power outage . The lady that I spoke to, Katie, was able to get me scheduled right away and stayed in touch with me to let me know when the technician would get to my home . …”
Walter Gachuk · ★★★★★ · Google · Mar 2026
The most critical take we found
“Disappointed in timeliness getting a quote for both new furnace and air conditioning.”
Brian M. · ★ · Yelp · Dec 2024

We read 97 of 3,238 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 583-6304
Full report →Website ↗
2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,161 Google reviews) 9.3 mi from downtown Lorain
Our take — how we form it

4.8 stars / A+ BBB across 2,161 reviews — 82 of 85 sampled are 5-star; 48 reviews cite professionalism; strong water heater, sewer, and emergency response; one 1-star documents a sump pump bait-and-switch with surprise fees.

Rating mix — of the 15 reviews we analyzed2,161 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Sump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement. (1 of 85 reviews)
  • Parts availability gap: technician made a mid-job Home Depot run, adding 2.5+ hours to a routine repair that should have been stocked on the truck. (1 of 85 reviews)

To be fair

  • Water heater installed solo after partner called in sick — permits pulled, welding done, cleanup complete in a couple of hours (2 of 7 water-heater reviews confirm). (cited in 2 of 85 reviews)
  • Late-night sewer call (10pm–12am) handled in one visit — tech snaked basement floor drain and traced backup to main line without a return trip. (cited in 1 of 85 reviews)
  • Weekend and day-off availability confirmed: technician showed up on a weekend for a drain call; another came in on his day off to finish a multi-day job. (cited in 2 of 85 reviews)
What reviewers praise
“Jake was great! He was very professional and explained everything he was doing. Jake was also polite and good with my dogs. He also did a wonderful job with the work he performed.”
Jerry Federer · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called for 24 hour emergency service and was told they would be there by 9pm at latest. Called at 9pm as hadn't heard from them and was told no one was available and did I want to reschedule for next day. No one even called to tell me they weren't coming!”
Guilfoyle Family · ★ · Google · Apr 2026

We read 85 of 2,161 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 945-7002
Full report →Website ↗
3

Esser Plumbing

Top pick
4.9 (338 Google reviews)3.3 on Yelp (7) 5.8 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

4.9★ on 338 Google reviews; 94 of 100 analyzed are 5-star — technician Travis handles 80%+ of reviewed jobs across water heaters, drains, and sump pumps with same-day arrivals (11 mentions) even on Christmas Eve.

Rating mix — of the 15 reviews we analyzed338 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Same-day dispatch confirmed in 11 of 100 analyzed reviews — including water heater replacement the same afternoon called, and sump pump install on Christmas Eve within one hour of answering the phone. (cited in 2 of 100 reviews)
  • Pricing cited as fair or below expectation in reviews ("price was very fair", "super reasonable") — themeCounts.expensive=1 vs fast_response=17 across 100 reviews. (cited in 2 of 100 reviews)
  • Office coordination praised alongside field work — Madison flagged for proactive communication confirming technician readiness before arrival (themeCounts.communication=8). (cited in 2 of 100 reviews)

What reviewers complain about

  • 1 Yelp review (1-star) reports property damage from heavy equipment — cracked sidewalk and driveway divets after water-main replacement, and reviewer rated the quality of that job poorly. (1 of 100 reviews)
What reviewers praise
“Amazing service from Travis. My bathtub was leaking, and he was able to fix it in no time. He handled the job with professionalism and care, and he even arrived on time despite the extremely inclement weather. The price was very fair as well. I’ll be using …”
Kevin Villa · ★★★★★ · Google · Dec 2025
The most critical take we found
“I hired Ray Esser & Sons to replace a water heater, which they completed satisfactorily. In the process of doing this work they unplugged my sump pump and flooded my basement. They sent a crew to extract the water but have become unresponsive when I asked …”
David W. · ★ · Yelp · Nov 2018

We read 100 of 338 reviews · newest from Dec 2025

(440) 324-2018
Full report →Website ↗
4

JD'S Plumbing LLC

Top pick
4.8 (98 Google reviews) 9.3 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

4.8★ from 98 reviews with 94.9% positive sentiment; BBB A+; workmanship cited 20 times and professional 55 times across 99 analyzed, but expensive theme appears in 4 reviews including a $460 tankless flush — 35% above market rate — flagged by a customer who didn't get an estimate upfront.

Rating mix — of the 15 reviews we analyzed98 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Techs arrived for tankless flush without shoe coverings; customer had to run water through faucets herself to avoid carpet contact — professionalism gap noted alongside $460 bill (1 of 99 reviews)
  • expensive theme in 4 reviews; $460 charged for tankless water-heater flush (market avg $150–$350); no estimate offered before work began (2 of 99 reviews)

To be fair

  • workmanship cited in 20 of 99 analyzed reviews; water-heater replacement within an hour of emergency call and multi-sink faucet job completed in one day cited (cited in 3 of 99 reviews)
  • fast_response cited 16 times; emergency within-the-hour arrival cited in multiple reviews including New Year's Eve afternoon, after-hours, and water-heater bust calls (cited in 3 of 99 reviews)
  • Office coordinator Jenny consistently praised for rapid callbacks, empathy, and dispatching nearby techs on same-day requests (cited in 3 of 99 reviews)
What reviewers praise
“JD Plumbing did an excellent job replacing our water heater. Communication was clear, they showed up on time, explained everything, and the work was done efficiently and professionally. The crew respected our property and left everything clean highly …”
Travis Booth · ★★★★★ · Google · Feb 2026
The most critical take we found
“Jeff is a very nice guy and does excellent work, but the prices are outrageous! I paid $460 to have our tankless hot water heater flushed out. Per Google the Average cost is $150–$350. I paid the bill and it was my fault for not asking for an estimate price …”
Margery Slatz · ★ · Google · Oct 2025

We read 99 of 98 reviews · newest from Feb 2026

(440) 455-9625
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

ARS / Rescue Rooter

Caveats apply24/7 per Google listing
4.7 (1,735 Google reviews)5.0 on Yelp (1) 20.0 mi from downtown Lorain
Our take — how we form it

ARS / Rescue Rooter holds 4.7 stars on 1,735 reviews with 89% positive sentiment — strong techs and fast water heater response, but one documented theft-and-property-damage incident and a bait-and-switch drain pricing pattern undercut trust.

Rating mix — of the 15 reviews we analyzed1,735 total on Google
5★10
4★0
3★2
2★1
1★2

Why we're cautious

  • Plumber charged beyond invoiced amount, flooded bathroom floor, stained carpets, left skirting off — company agreed to pay but resolution reportedly incomplete (1 of 83 reviews)
  • Advertised $79 mainline job billed at $1,250 after two crews and multiple trips — 16x the advertised rate (1 of 83 reviews)
  • Advertised $75 mainline clear-out switched to $300 on-site for kitchen line with no equipment diagnostic — floor drain continued overflowing (1 of 83 reviews)

To be fair

  • Work completed correctly and quickly with thorough cleanup — techs Jace, Mike, and Ken cited by name for competent, communicative service (cited in 3 of 83 reviews)
  • Water heater flood handled near-immediately — tech on site within 30 minutes of initial call, in and out with cleanup (cited in 1 of 83 reviews)
What reviewers praise
“They gave me five star treatment. They were supposed to call before they came but they didn't! Shook me out of bed at 8:35 a.m! They were done in two and a half hours. Professional and very pleased with the work. They were courteous, friendly informative. …”
linda toppins · ★★★★★ · Google · Mar 2026
The most critical take we found
“Company offered $75 mainline clear out, technician claimed it wasn’t the mainline but the kitchen line and it would be $300. I was experiencing water backup on my floor drain whenever I washed clothes, which is 3ft of straight pipe from the kitchen line, …”
Hopeless Crusader · ★ · Google · Jan 2026

We read 83 of 1,735 reviews · newest from Mar 2026 · BBB A+ accredited

(216) 243-0528
Full report →Website ↗
6

H. Jack's Plumbing and Heating

Caveats apply24/7 per Google listing
4.8 (795 Google reviews)2.0 on Yelp (48) 19.2 mi from downtown Lorain
Our take — how we form it

4.8 stars on 795 Google reviews; 76 of 100 analyzed are 5-star but 19 are 1-star — pricing complaints dominate negatives (6 expensive mentions, 1 surprise_fees) including $800 for two toilet valves and $617 for a warrantied part.

Rating mix — of the 15 reviews we analyzed795 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Quote-scope mismatch: $685 drywall-cut-and-replace quote did not include repairing the drywall — disclaimer buried in contract fine print (2-star Yelp review) (1 of 100 reviews)
  • Scheduling no-record incident: call booked Friday, no record found Monday; receptionist described as rude during follow-up with no heat in house over full weekend with young children (1 of 100 reviews)
  • Pricing flagged as excessive in multiple Yelp reviews — $800 for two toilet valves (30 min labor, non-emergency), $617 for a warrantied part, $495 for drain snake then upsell to jackhammer foundation (3 of 100 reviews)

To be fair

  • Workmanship cited in 20 of 100 reviews — soil stack replacement, water line additions for appliance installs, and gas leak discovery praised for thoroughness (cited in 3 of 100 reviews)
  • Technicians stay until job is complete — Richard waited with customer until gas company arrived to finish their portion of repair (cited in 1 of 100 reviews)
What reviewers praise
“We used H. Jack's for a recent water heater replacement. Michael and Richard did an incredible job. They were thoughtful, knowledgeable, and quick. They answered all of our questions and explained everything that we needed to know. These guys were top notch …”
Whit Arnold · ★★★★★ · Google · Mar 2026
The most critical take we found
“I have use H Jack's Plumbing twice. They have made a mistake on the job, twice. First, I had to have a new garbage disposal installed. The installation was fine, both workers were very polite and the job was quick. However, the next day my dishwasher was not …”
Ashley H. · ★ · Yelp · Dec 2019

We read 100 of 795 reviews · newest from Mar 2026

(216) 691-9935
Full report →Website ↗
7

Killeen Plumbing Company

Caveats apply
4.9 (467 Google reviews)3.9 on Yelp (47) 13.1 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

4.9 Google stars (467 reviews); 26 workmanship mentions and burst pipe emergency resolved in 20 minutes on the coldest day of the year, but 11 of 100 analyzed are 1-star with 6 slow_response and 2 unprofessional complaints.

Rating mix — of the 15 reviews we analyzed467 total on Google
5★9
4★2
3★0
2★0
1★4

Why we're cautious

  • 11 of 100 analyzed reviews are 1-star; slow_response=6 and unprofessional=2 suggest service inconsistency across technicians despite strong average rating. (2 of 100 reviews)
  • Slow response documented in 6 of 100 analyzed reviews — one incident: 3 hours on-site with no progress on a clog, leaving the home worse than before, and no callback when on-call was reached 3 times on a Friday night. (1 of 100 reviews)
  • Technician broke a water heater part during a service call, then wanted to charge for the repair of the damage he caused; rude behavior on departure cited. (1 of 100 reviews)

To be fair

  • Emergency burst pipe response 20 minutes on Christmas Day and in under 2 hours on the coldest day of the year — weekend_or_emergency theme in 2 of 100 reviews. (cited in 2 of 100 reviews)
  • Honest cost-savings approach: suggested a less-expensive same-day fix over a $5k-8k solution that 5 other companies quoted; saved customer over $4,600. (cited in 1 of 100 reviews)
  • Technician Caleb walked through every step, answered all questions, and completed a multi-repair garbage disposal + sink job thoroughly; workmanship cited 26 times. (cited in 2 of 100 reviews)
What reviewers praise
“We had a great experience with this plumbing company! They came out to fix our garbage disposal, repair a leaking kitchen sink, and take care of a few other small issues around the house. Everything was handled efficiently and professionally. Caleb was our …”
Danielle Summers · ★★★★★ · Google · Mar 2026
The most critical take we found
“I would not recommend these people, unless you want to overpay. Had a clog in drain from disposal debris. Tech came and spent 5.5 hours before eventually getting the simple clog fixed. He tried a variety of measures, all time consuming, then finally …”
Dale C. · ★ · Yelp · Dec 2018

We read 100 of 467 reviews · newest from Mar 2026 · BBB A+ accredited

(440) 871-1112
Full report →Website ↗
8

Heart of Ohio HVAC, Plumbing and Electric

Caveats apply24/7 per Google listing
4.7 (295 Google reviews) 16.3 mi from downtown Lorain
Our take — how we form it

4.7★ across 295 Google reviews; 4 of 5 sampled reviews are 5-star, but 1 review flags a bait-and-switch: a $75 quoted clean-and-check became $175 after a system switch, plus post-service upsell pressure.

Rating mix — of the 5 reviews we analyzed295 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 295 reviews so far. Treat this as a first read.

Why we're cautious

  • Quote-to-actual price gap of $100 (133% increase) blamed on internal system change — reviewer lost years of loyalty to predecessor company Huge over this incident. (1 of 5 reviews)
  • Price jumped from quoted $75 to $175 for same service after a 'system switch' — customer found out only at time of service, not beforehand. (1 of 5 reviews)
  • Post-service upsell pitch to spouse (maintenance packages + full furnace replacement) and tech altered thermostat setting that wasn't noticed for 4 days. (1 of 5 reviews)

To be fair

  • Hot water tank and toilet repair completed with detailed walkthrough — tech Robert and Elijah cited by name, price described as 'awesomely great' for combined water heater + toilet work. (cited in 1 of 5 reviews)
  • Technician thoroughness praised: showed parts being cleaned during scheduled maintenance, called ahead with ETA, and arrived within service window. (cited in 1 of 5 reviews)
What reviewers praise
“Today I had a great visit from Scott, a technician representing Haven, formerly Heart of Ohio. The occasion was an annual cleaning and tune up of my furnace (which they installed just a few years ago). It’s always a relief to hear that every thing looks good. …”
Carol Porter · ★★★★★ · Google · Mar 2026
The most critical take we found
“Heart of Ohio had recently bought out Huge but has now been bought out by Haven Services according to our technician who arrived an hour early while no one was home. Regardless as of 2/5/26 their “system switched” so the $75 clean and check we were quoted on …”
Jesse DeSoto · ★ · Google · Feb 2026

We read 5 of 295 reviews · newest from Mar 2026

(440) 973-9301
Full report →Website ↗
9

Butts Plumbing

Caveats apply
4.8 (160 Google reviews)4.4 on Yelp (16) 10.0 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

Butts Plumbing holds 4.8★ across 160 reviews; 88 of 100 analyzed are 5-star with fast_response=21 and fair_pricing=8 — offset by 4 no-show/slow_response incidents and 1 unprofessional tech complaint.

Rating mix — of the 15 reviews we analyzed160 total on Google
5★11
4★0
3★0
2★1
1★3

Why we're cautious

  • Customer waited all day for 8am–4pm window; no-show, no call — lost entire day waiting (KWSCa5fgpCKhFAhGdK4L, 1-star, 2023). (1 of 100 reviews)
  • Tech came to measure for ice maker waterline, never called back or returned (r8s4cMAfWU4SC99SV7Hr, 1-star, 2025). (1 of 100 reviews)
  • 4 slow_response incidents in 100 analyzed reviews including a full-day no-show without any call (KWSCa5fgpCKhFAhGdK4L); refrigerator waterline — tech measured and never returned (r8s4cMAfWU4SC99SV7Hr). (2 of 100 reviews)

To be fair

  • fast_response=21 across 100 analyzed reviews; Saturday emergency water heater with bulging tank and failed expansion tank answered, tech on-site within 2 hours (7z00yg4cY47E5dHm4dEW). (cited in 3 of 100 reviews)
  • fair_pricing=8 and cheap-plumber=14 across 100 reviews; one quote came in at half a competitor's price with scope expansion included at no extra charge (Zaiyyxu189VMyZGnznd8). (cited in 3 of 100 reviews)
  • Sump pump replacement and water heater installs covered with technician-level knowledge; Collin and Sam called out by name across multiple reviews (5NXjyU7lIUzPeJk1mRJh, 1ZSwg4FgjixWQa4RR7EB). (cited in 3 of 100 reviews)
What reviewers praise
“John came out and installed a new hot water heater today. Pricing was fair, and John was professional, friendly, prompt and overall great. Thank you Butts Plumbing and John. You have my business going forward!”
Derek Kaple · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called and requested a waterline to be installed for an icemaker in our fridge. An older guy came and measured. He never called and never came back. I would give zero stars if I could.”
Amelia Patterson · ★ · Google · Oct 2025

We read 100 of 160 reviews · newest from Mar 2026

(440) 516-7637
Full report →Website ↗
10

American Plumbing

Caveats apply
4.4 (91 Google reviews)2.6 on Yelp (5) 11.0 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

4.4★ across 91 Google reviews with BBB A+ rating; pricing is polarizing — fair_pricing theme appears 7 times but expensive appears twice and 1 job doubled from $600 to $1,200 mid-job due to miscommunication on scope.

Rating mix — of the 15 reviews we analyzed91 total on Google
5★7
4★0
3★1
2★1
1★6

What reviewers keep saying

  • No-surprise quote practice cited specifically: one reviewer compared 3 companies and American gave a phone quote with zero hidden fees, delivered exactly as promised. (cited in 2 of 85 reviews)
  • Fast_response theme counted 11 times; plumbers arrive on-time or early in at least 2 sampled reviews, including scheduling on the evening before for next-day delivery. (cited in 2 of 85 reviews)
  • Workmanship theme counted 14 times; kitchen sink install and bathroom plumbing praised as 5-star quality by multiple reviewers. (cited in 2 of 85 reviews)

What reviewers complain about

  • Quote doubled from $600 to $1,200 on a water heater install when tech wasn't briefed on job scope before arrival — required a second visit. (2 of 85 reviews)
  • Receptionist rudeness cited in 1 of 91 reviews; reviewer lost a long-standing customer relationship over a single unanswered callback. (1 of 85 reviews)
What reviewers praise
“So so highly recommend. 100 stars. The absolute best. Best people, funny, and they do great work. I've used them a lot and the most recent one I was in a real pinch and they bailed me out big time and saved me a ton of money. I am super grateful for them.”
Henry Gerlach · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called for broken drain lever on bathtub. Fixed drain - 3 minutes - Cost $90. Snaked drain (didn't require) - 3 more minutes - Cost $130.”
Michael M. · ★ · Yelp · Nov 2017

We read 85 of 91 reviews · newest from Feb 2026

(440) 871-9822
Full report →Website ↗
11

Avon Lake Plumbing

Caveats apply24/7 per Google listing
4.4 (82 Google reviews)2.6 on Yelp (5) 10.0 mi from downtown Lorain
Our take — how we form it

Avon Lake Plumbing holds 68 of 85 five-stars at 4.4 Google but BBB C+ rating and 7 slow_response theme counts suggest a split record — owner Dennis excels on-site but scheduling follow-through has broken down repeatedly.

Rating mix — of the 15 reviews we analyzed82 total on Google
5★8
4★0
3★0
2★0
1★7

Why we're cautious

  • BBB rating of C+ contradicts 4.4 Google stars — combined with slow_response=7 and a 2023 bait-and-switch pricing complaint ($5,000 quote that ballooned), the gap is meaningful (1 of 85 reviews)
  • 24/7 emergency claim contradicted by experience: told tech would call within 30 min, had to call back 45 min later, then pushed to 'tomorrow afternoon' then 'next week' (1 of 85 reviews)
  • Scheduling failures documented in multiple reviews — showed up over an hour late then failed to return next day without calling, twice in the same job (slow_response=7) (2 of 85 reviews)

To be fair

  • First-call diagnosis track record — Paul diagnosed and fixed 'the first time' across multiple services over 10 years of repeat business (themeCounts.workmanship=15) (cited in 2 of 85 reviews)
  • Owner Dennis walked customer through water heater emergency by phone, guided drain-down process overnight, and arrived with replacement by 10am next morning (cited in 1 of 85 reviews)
  • Water heater tech arrived within 30 minutes and resolved issue within 5 minutes — 10 water heater service mentions (themeCounts.fast_response=17) (cited in 1 of 85 reviews)
What reviewers praise
“Working with Avon Lake Plumbing has been nothing short of excellent. Dennis Gareau and his team are reliable, professional, and extremely knowledgeable. Whether it's a quick fix or a full plumbing project, they show up on time and get the job done right the …”
Cody Bennington · ★★★★★ · Google · Jun 2025
The most critical take we found
“I do not recommend Avon Lake Plumbing after the experience I have had with them. Avon Lake Plumbing won our business in December 2023 via a quote that was, at best, inadequately thought out. At worst, it was a bait and switch tactic. Specifically, they …”
Dan Simon · ★ · Google · Aug 2025

We read 85 of 82 reviews · newest from Aug 2025

(440) 933-4969
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

ASAP Plumbing

We'd call someone else firstSmall track record
3.9 (45 Google reviews)2.3 on Yelp (3) 10.7 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

3.9★ / 45 reviews; reviewConsistency=0.196 — 14 one-star reviews vs 35 five-star in 51 analyzed; slow_response=7, surprise_fees=2, and an ex-employee's 1-star account alleging wage theft and undisclosed salary docking.

Rating mix — of the 15 reviews we analyzed45 total on Google
5★6
4★0
3★0
2★0
1★9

Why we're cautious

  • 7 of 51 reviews cite slow_response or total no-show; multiple customers describe Jay promising to arrive 'today/tomorrow' for weeks then going silent — worst pattern spans months. (3 of 51 reviews)
  • Yelp 1-star review alleges owner Jay is 'a scam artist' with documented undisclosed salary docking, broken overtime promises, and under-the-table pay practices for employees. (1 of 51 reviews)
  • No upfront pricing on a quick repair: reviewer asked for estimate before giving their address, received none, then was billed $300 for a sub-10-minute job — described as 'rip off' and potentially $150 overcharged. (1 of 51 reviews)

To be fair

  • Tankless water heater installation praised for speed and quality in at least 2 reviews; garbage disposal and dishwasher installation completed on-code and cleaned up after. (cited in 2 of 51 reviews)
  • Henry (tech) praised specifically for transparency, walkthrough of every step, and conscientious cleanup after sewer-line backup. (cited in 1 of 51 reviews)
What reviewers praise
“Had a main sewer line back up. Henry showed up on time. He was very informative ,walked me through every step. Very upfront about pricing. He was also very conscientious when it came to clean up after the job was completed. Highly recommend ASAP plumbing and …”
Bryan Barley · ★★★★★ · Google · Jan 2026
The most critical take we found
“You guys must do a lot of business to turn a customer away . I called today to setup an appointment the guy that answered said the boss will call me back within 1 hour , that never happened never got a call back from anyone. Shame on you guys”
Tony A · ★ · Google · Mar 2026

We read 51 of 45 reviews · newest from Mar 2026

(440) 984-4357
Full report →Website ↗
13

Strongsville Plumbing & Sewer

We'd call someone else firstSmall track record
4.3 (11 Google reviews) 18.5 mi from downtown LorainNot a 24/7 shop
Our take — how we form it

4.3★ / 11 reviews; only 5 analyzed — split 3 positive / 2 negative; 2 pricing complaints including $450 for a 1-hour job with a $30 part; Matt praised for quick response and honest phone estimates.

Rating mix — of the 5 reviews we analyzed11 total on Google
5★3
4★0
3★0
2★1
1★1

Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.

Why we're cautious

  • Incomplete job: declined to seal a visible leak claiming it 'would seal on its own or be very expensive' — customer's husband fixed it with $2 of teflon tape in 5 minutes. (1 of 5 reviews)
  • Pricing complaints in 2 of 5 reviews: $450 for 1-hour job needing a $30 part; told customer a simple leak seal would be expensive (husband fixed with teflon tape for a few dollars). (2 of 5 reviews)

To be fair

  • Phone estimate honored on arrival; sewer cleanout completed within 1 hour at quoted price; 2 of 5 reviews cite fast_response. (cited in 2 of 5 reviews)
What reviewers praise
“Matt is a skilled and personable plumber. We wouldn't use anyone else.”
Susan Schnur · ★★★★★ · Google · Nov 2023
The most critical take we found
“Partially our fault. Should have gotten more than one estimate. Charged $450 for an little over an hours job that needed a $30 part. Waited until Monday to avoid weekend rate and paid more than we should have anyways.”
Sandy Stricko · ★★ · Google · Sep 2023

We read 5 of 11 reviews · newest from Nov 2023

(440) 238-5211
Full report →

What reviewers complain about in Lorain

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Westland Heating, Air Conditioning & Plumbing — 1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern.
  • Roto-Rooter Plumbing & Water Cleanup — Sump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement.
  • JD'S Plumbing LLC — Techs arrived for tankless flush without shoe coverings; customer had to run water through faucets herself to avoid carpet contact — professionalism gap noted alongside $460 bill
  • ARS / Rescue Rooter — Plumber charged beyond invoiced amount, flooded bathroom floor, stained carpets, left skirting off — company agreed to pay but resolution reportedly incomplete
  • ARS / Rescue Rooter — Advertised $79 mainline job billed at $1,250 after two crews and multiple trips — 16x the advertised rate
  • H. Jack's Plumbing and Heating — Quote-scope mismatch: $685 drywall-cut-and-replace quote did not include repairing the drywall — disclaimer buried in contract fine print (2-star Yelp review)
  • H. Jack's Plumbing and Heating — Scheduling no-record incident: call booked Friday, no record found Monday; receptionist described as rude during follow-up with no heat in house over full weekend with young children
  • Killeen Plumbing Company — 11 of 100 analyzed reviews are 1-star; slow_response=6 and unprofessional=2 suggest service inconsistency across technicians despite strong average rating.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Lorain we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 995 reviews across 13 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Amherst, Oberlin, Vermilion — this Lorain guide covers those areas.

Nearby city guides

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