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The 15 plumbers serving Avon Lake, ranked.

We read 2,027 reviews across Google, Yelp and BBB for the 33 plumbers serving Avon Lake — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 13 of the 33 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Avon Lake's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 18 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 26 of the 33 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — ASAP Plumbing — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Avon LakeHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,144 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Avon Lake

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Westland Heating, Air Conditioning & Plumbing

Top pick24/7 per Google listing
4.9 (3,238 Google reviews)3.5 on Yelp (11) 5.5 mi from downtown Avon Lake

4.9 Google stars (3,238 reviews); 91 of 97 analyzed are 5-star; workmanship theme in 21 of 97 and fast_response in 9 — primarily HVAC-focused but plumbing services including water heater and emergency confirmed.

Rating mix — of the 15 reviews we analyzed3,238 total on Google
511
40
30
20
14

Why we're cautious

  • 1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern. (1 of 97 reviews)
  • Quote response time slow in at least 1 review — customer waited too long to receive pricing for both a new furnace and AC unit. (1 of 97 reviews)

To be fair

  • Workmanship quality cited in 21 of 97 analyzed reviews — team spotted a 22-year-old furnace that wasn't properly grounded during installation and made all necessary repairs without being asked. (cited in 2 of 97 reviews)
  • Same-day or rapid emergency dispatch confirmed: water heater replaced by 1:30pm after 8am call; air conditioning tech on-site within 30 minutes on a hot humid day. (cited in 2 of 97 reviews)
  • Front-office communication praised across multiple reviews — scheduler Katie stayed in touch proactively; office staff scrambled to fit emergency same-day appointment. (cited in 2 of 97 reviews)
What reviewers praise
I called in the morning after my furnace had gone out and would not restart after a power outage . The lady that I spoke to, Katie, was able to get me scheduled right away and stayed in touch with me to let me know when the technician would get to my home . …
Walter Gachuk · ★★★★★ · Google · Mar 2026
The most critical take we found
Disappointed in timeliness getting a quote for both new furnace and air conditioning.
Brian M. · · Yelp · Dec 2024

We read 97 of 3,238 reviews · newest from Mar 2026 · BBB A+ accredited

2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,161 Google reviews) 2.4 mi from downtown Avon Lake

4.8 stars / A+ BBB across 2,161 reviews — 82 of 85 sampled are 5-star; 48 reviews cite professionalism; strong water heater, sewer, and emergency response; one 1-star documents a sump pump bait-and-switch with surprise fees.

Rating mix — of the 15 reviews we analyzed2,161 total on Google
512
40
30
20
13

Why we're cautious

  • Sump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement. (1 of 85 reviews)
  • Parts availability gap: technician made a mid-job Home Depot run, adding 2.5+ hours to a routine repair that should have been stocked on the truck. (1 of 85 reviews)

To be fair

  • Water heater installed solo after partner called in sick — permits pulled, welding done, cleanup complete in a couple of hours (2 of 7 water-heater reviews confirm). (cited in 2 of 85 reviews)
  • Late-night sewer call (10pm–12am) handled in one visit — tech snaked basement floor drain and traced backup to main line without a return trip. (cited in 1 of 85 reviews)
  • Weekend and day-off availability confirmed: technician showed up on a weekend for a drain call; another came in on his day off to finish a multi-day job. (cited in 2 of 85 reviews)
What reviewers praise
Jake was great! He was very professional and explained everything he was doing. Jake was also polite and good with my dogs. He also did a wonderful job with the work he performed.
Jerry Federer · ★★★★★ · Google · Mar 2026
The most critical take we found
Called for 24 hour emergency service and was told they would be there by 9pm at latest. Called at 9pm as hadn't heard from them and was told no one was available and did I want to reschedule for next day. No one even called to tell me they weren't coming!
Guilfoyle Family · · Google · Apr 2026

We read 85 of 2,161 reviews · newest from Mar 2026 · BBB A+ accredited

4.8 (798 Google reviews)2.8 on Yelp (16) 14.2 mi from downtown Avon LakeNot a 24/7 shop

4.8★ across 798 reviews with 85/100 five-star; fast_response cited 19 times and same-day service in 9 reviews, but 10 one-star reviews and themeCounts.expensive=2 suggest occasional pricing complaints.

Rating mix — of the 15 reviews we analyzed798 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Same-day scheduling cited in 9 reviews; technicians arrive on time and complete work same visit per multiple accounts (cited in 3 of 100 reviews)
  • No-hidden-charges transparency flagged explicitly — Alex 'explained everything and no hidden charges' in storm-drain job (cited in 2 of 100 reviews)
  • Sewer camera + jetting work praised for clear explanations; David documented main-line jetting process per reviewer (cited in 2 of 100 reviews)

What reviewers complain about

  • 10 of 100 analyzed reviews are 1-star (10%), a meaningful tail given 798 total reviews; specific complaints not fully surfaced in evidence quotes (1 of 100 reviews)
What reviewers praise
I had two companies to come to my home for an estimate on a plumbing issue that I was dealing with. The first company was extremely expensive. I am so happy that I called Plunger Plumbing. Then I had the pleasure of having a technician by the name of Brendan …
Barbara Davis · ★★★★★ · Google · Mar 2026
The most critical take we found
Quoted me $650 to replace the drain in a main bathroom. Just the drain fixture wouldn't keep water in the tub. Someone else fixed it for a fraction of what they were going to charge me.
Brian D. · · Yelp · Nov 2025

We read 100 of 798 reviews · newest from Mar 2026 · BBB A+ accredited

5.0 (483 Google reviews) 18.2 mi from downtown Avon LakeNot a 24/7 shop

Beetles Plumbing Solutions holds a perfect 5.0★ across 483 Google reviews and BBB A+ accreditation — 90 of 92 analyzed reviews are 5-star, with same-day dispatch cited 16 times, Sunday evening call response, and work completed even in sub-zero windchills.

Rating mix — of the 15 reviews we analyzed483 total on Google
514
40
30
21
10

What reviewers keep saying

  • Same-day scheduling confirmed in 16 of 92 analyzed reviews — including New Year's Day sewage backup, Sunday evening calls, and burst pipe emergencies (signals.serviceMentions.same-day-plumber=16) (cited in 4 of 92 reviews)
  • Technicians offer multiple repair options with no pressure — 3 options given for burst pipe, toilets replaced same-day after patient options walkthrough, and pricing described as upfront with no hidden costs (themeCounts.fair_pricing=1, signals.serviceMentions.plumber-cost=11) (cited in 3 of 92 reviews)
  • Owner Larry personally handles jobs and Polybutylene piping expertise flagged — rare specialty skill cited as differentiator in Parma market (cited in 1 of 92 reviews)

What reviewers complain about

  • Slow response noted in 2 of 92 analyzed reviews (themeCounts.slow_response=2) — initial emergency estimate was followed by a few days' wait before scheduling (1 of 92 reviews)
What reviewers praise
We’ve worked with Beetles Plumbing Solutions on multiple projects and have had consistently positive experiences with their team. They show up when scheduled, communicate clearly, and complete their work professionally and without unnecessary issues. In …
Premier Resources · ★★★★★ · Google · Mar 2026
The most critical take we found
Well, that could have gone better. Maybe there was a miscue, but I can't afford the kind of work this service seems geared toward. We had someone out about a broken water diverter in our shower. That does require the whole shower set to be replaced, and it …
Susan Csikos · ★★ · Google · Jan 2026

We read 92 of 483 reviews · newest from Mar 2026 · BBB A+ accredited

4.9 (338 Google reviews)3.3 on Yelp (7) 10.1 mi from downtown Avon LakeNot a 24/7 shop

4.9★ on 338 Google reviews; 94 of 100 analyzed are 5-star — technician Travis handles 80%+ of reviewed jobs across water heaters, drains, and sump pumps with same-day arrivals (11 mentions) even on Christmas Eve.

Rating mix — of the 15 reviews we analyzed338 total on Google
513
40
30
20
12

What reviewers keep saying

  • Same-day dispatch confirmed in 11 of 100 analyzed reviews — including water heater replacement the same afternoon called, and sump pump install on Christmas Eve within one hour of answering the phone. (cited in 2 of 100 reviews)
  • Pricing cited as fair or below expectation in reviews ("price was very fair", "super reasonable") — themeCounts.expensive=1 vs fast_response=17 across 100 reviews. (cited in 2 of 100 reviews)
  • Office coordination praised alongside field work — Madison flagged for proactive communication confirming technician readiness before arrival (themeCounts.communication=8). (cited in 2 of 100 reviews)

What reviewers complain about

  • 1 Yelp review (1-star) reports property damage from heavy equipment — cracked sidewalk and driveway divets after water-main replacement, and reviewer rated the quality of that job poorly. (1 of 100 reviews)
What reviewers praise
Amazing service from Travis. My bathtub was leaking, and he was able to fix it in no time. He handled the job with professionalism and care, and he even arrived on time despite the extremely inclement weather. The price was very fair as well. I’ll be using …
Kevin Villa · ★★★★★ · Google · Dec 2025
The most critical take we found
I hired Ray Esser & Sons to replace a water heater, which they completed satisfactorily. In the process of doing this work they unplugged my sump pump and flooded my basement. They sent a crew to extract the water but have become unresponsive when I asked …
David W. · · Yelp · Nov 2018

We read 100 of 338 reviews · newest from Dec 2025

Worth a look — with caveats

Real strengths, but read the concerns first
6

Sal's Heating & Cooling, Plumbing & Sewer

Caveats apply24/7 per Google listing
4.7 (4,902 Google reviews)3.1 on Yelp (100) 17.7 mi from downtown Avon Lake

Sal's Heating & Cooling scores 4.7 across 4,902 reviews but 27% negative sentiment across 100 sampled; pricing complaints dominate (plumber-cost in 41 of 100 reviews, expensive theme=6, surprise_fees=1) alongside 6 slow_response and 6 unprofessional flags.

Rating mix — of the 15 reviews we analyzed4,902 total on Google
54
40
32
23
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged technician dishonesty: 1 Yelp review documents tech showing fabricated photo to upsell refrigerant — 'sals techs are trained to lie or they hire scammers' (1 of 100 reviews)
  • Warranty dispute left customer 'unsafe and in a cold house': contradictory diagnoses between two techs on same warranty job, then billed $1,300 + $100 service fee (1 of 100 reviews)
  • Pricing frequently cited as highest estimate — 'plumber-cost' appears in 41 of 100 reviews; 1 review documents $2,500 estimate as highest of multiple quotes with upcharges for unneeded items (2 of 100 reviews)

To be fair

  • Same-day or next-day scheduling confirmed in 6 of 100 reviews; fast_response theme appears in 11 of 100 reviews (cited in 3 of 100 reviews)
  • Multi-trade capability (water heater, drain, sewer, faucet, toilet, gas line) with consistent 5-star workmanship cited across 8 water-heater and 6 faucet/toilet mentions (cited in 3 of 100 reviews)
What reviewers praise
Furnace stopped working mid morning and they were able to schedule a technician to come out same day (hector was SO great!!), he was able to troubleshoot our issue quickly and efficiently. I was very pleased with the expertise and swiftness of response & …
Jessica Alban · ★★★★★ · Google · Mar 2026
The most critical take we found
It's important I share how my experience with Sal's has left us unsafe and in a cold house. We had a boiler installed by Sal's two years ago. We had maintenance performed and everything should have been fine. Three weeks later we had issues with one zone …
David C. · · Yelp · Dec 2025

We read 100 of 4,902 reviews · newest from Mar 2026 · BBB A+ accredited

7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (3,540 Google reviews)2.7 on Yelp (7) 12.8 mi from downtown Avon Lake

4.8★ across 3,540 reviews with 87% 5-star; strong on-site professionalism but 2 reviewers flag surprise fees including one $500+ quote for a job fixed by a competitor for $230.

Rating mix — of the 15 reviews we analyzed3,540 total on Google
56
41
30
22
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $500+ quote for a valve leak (part: $42); competitor completed same repair for $230 — potential price gouging cited by name. (1 of 93 reviews)
  • Yelp 1-star: cut 12" hole in wall for $1,390, toilet still didn't work, then quoted $15,000 for excavation with no construction cleanup offered. (1 of 93 reviews)
  • Booking/dispatch inconsistent: at least one reviewer had to rebook after tech didn't show up during original window. (1 of 93 reviews)

To be fair

  • Same-day and weekend availability confirmed in 6+ reviews; arrived within the hour for sewage flood emergency per reviewer Sandra Meister. (cited in 2 of 93 reviews)
  • Technician Rene praised for professionalism and education-style explanations in 3 independent reviews; Aidon and Aaron specifically called out for treating home like their own. (cited in 3 of 93 reviews)
What reviewers praise
Our basement flooded with several inches of pure sewage. Roto Rooter was there within an hour and handled everything. Renee, Rick, and Matt were all fantastic. I don’t know what we would have done without them.
Sandra Meister · ★★★★★ · Google · Mar 2026
The most critical take we found
if I could give them a 0, I would. Had them come out to snake our sewer. They convinced us we had a crack in the sewer and needed a section of it replaced right away. They put the sewer clean out up against our driveway, and didn't backfill properly. The …
Adriann H. · · Yelp · Dec 2023

We read 93 of 3,540 reviews · newest from Mar 2026 · BBB A+ accredited

8

ARS / Rescue Rooter

Caveats apply24/7 per Google listing
4.7 (1,735 Google reviews)5.0 on Yelp (1) 12.6 mi from downtown Avon Lake

ARS / Rescue Rooter holds 4.7 stars on 1,735 reviews with 89% positive sentiment — strong techs and fast water heater response, but one documented theft-and-property-damage incident and a bait-and-switch drain pricing pattern undercut trust.

Rating mix — of the 15 reviews we analyzed1,735 total on Google
510
40
32
21
12

Why we're cautious

  • Plumber charged beyond invoiced amount, flooded bathroom floor, stained carpets, left skirting off — company agreed to pay but resolution reportedly incomplete (1 of 83 reviews)
  • Advertised $79 mainline job billed at $1,250 after two crews and multiple trips — 16x the advertised rate (1 of 83 reviews)
  • Advertised $75 mainline clear-out switched to $300 on-site for kitchen line with no equipment diagnostic — floor drain continued overflowing (1 of 83 reviews)

To be fair

  • Work completed correctly and quickly with thorough cleanup — techs Jace, Mike, and Ken cited by name for competent, communicative service (cited in 3 of 83 reviews)
  • Water heater flood handled near-immediately — tech on site within 30 minutes of initial call, in and out with cleanup (cited in 1 of 83 reviews)
What reviewers praise
They gave me five star treatment. They were supposed to call before they came but they didn't! Shook me out of bed at 8:35 a.m! They were done in two and a half hours. Professional and very pleased with the work. They were courteous, friendly informative. …
linda toppins · ★★★★★ · Google · Mar 2026
The most critical take we found
Company offered $75 mainline clear out, technician claimed it wasn’t the mainline but the kitchen line and it would be $300. I was experiencing water backup on my floor drain whenever I washed clothes, which is 3ft of straight pipe from the kitchen line, …
Hopeless Crusader · · Google · Jan 2026

We read 83 of 1,735 reviews · newest from Mar 2026 · BBB A+ accredited

9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,578 Google reviews)2.7 on Yelp (7) 15.3 mi from downtown Avon Lake

Roto-Rooter Parma (4.9★, 1,578 reviews, BBB A+) — 70 of 79 sampled reviews are 5-star with themeCounts.professional=37, but 3 separate reviewers flag surprise fees and a $1,000 repair that failed within a week with next-day-only callbacks.

Rating mix — of the 15 reviews we analyzed1,578 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review: $467 charged for a simple bathroom vanity clog that took minutes; reviewer alleges misleading 'prize drawing' framing was used to justify the fee — work not guaranteed for renters. (1 of 79 reviews)
  • 1-star review: $1,000 repair failed within 1 week; when the issue recurred, next available callback was the following day — not acceptable for an emergency plumber. (1 of 79 reviews)
  • 1-star review: $1,390 wall cut for a toilet repair that didn't resolve the issue; follow-up quote was $15,000 for excavation with no construction remediation offered. (1 of 79 reviews)

To be fair

  • After-hours dispatch confirmed — answered a human phone call after hours for a main drain clog, and arrived in a timely manner; price beat competitors by hundreds of dollars per 1 reviewer. (cited in 1 of 79 reviews)
  • Technicians explain scope clearly before and during work — Doug, Trayvon, and Bill each cited individually for detailed explanations and clean workspaces; professional flagged in 37 of 79 reviews. (cited in 3 of 79 reviews)
  • Combination specialized camera+snake team deployed for complex blockages — backflow preventer complication resolved with specialty equipment on same visit. (cited in 1 of 79 reviews)
What reviewers praise
I absolutely loved the plumber who came out and snaked our tub. I cant remember his name but, He was so kind and generous. When your going through a stressful life situation its always nice, Just to have someone to talk it out with. Not only did he fix my tub …
C Beeowens · ★★★★★ · Google · Mar 2026
The most critical take we found
Had them out last week to fix issue paid 1000 and not a week later it's doing same thing now they don't have anyone until tomorrow
Ahmad Ahmad · · Google · Dec 2025

We read 79 of 1,578 reviews · newest from Mar 2026 · BBB A+ accredited

10

H. Jack's Plumbing and Heating

Caveats apply24/7 per Google listing
4.8 (795 Google reviews)2.0 on Yelp (48) 12.0 mi from downtown Avon Lake

4.8 stars on 795 Google reviews; 76 of 100 analyzed are 5-star but 19 are 1-star — pricing complaints dominate negatives (6 expensive mentions, 1 surprise_fees) including $800 for two toilet valves and $617 for a warrantied part.

Rating mix — of the 15 reviews we analyzed795 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Quote-scope mismatch: $685 drywall-cut-and-replace quote did not include repairing the drywall — disclaimer buried in contract fine print (2-star Yelp review) (1 of 100 reviews)
  • Scheduling no-record incident: call booked Friday, no record found Monday; receptionist described as rude during follow-up with no heat in house over full weekend with young children (1 of 100 reviews)
  • Pricing flagged as excessive in multiple Yelp reviews — $800 for two toilet valves (30 min labor, non-emergency), $617 for a warrantied part, $495 for drain snake then upsell to jackhammer foundation (3 of 100 reviews)

To be fair

  • Workmanship cited in 20 of 100 reviews — soil stack replacement, water line additions for appliance installs, and gas leak discovery praised for thoroughness (cited in 3 of 100 reviews)
  • Technicians stay until job is complete — Richard waited with customer until gas company arrived to finish their portion of repair (cited in 1 of 100 reviews)
What reviewers praise
We used H. Jack's for a recent water heater replacement. Michael and Richard did an incredible job. They were thoughtful, knowledgeable, and quick. They answered all of our questions and explained everything that we needed to know. These guys were top notch …
Whit Arnold · ★★★★★ · Google · Mar 2026
The most critical take we found
I have use H Jack's Plumbing twice. They have made a mistake on the job, twice. First, I had to have a new garbage disposal installed. The installation was fine, both workers were very polite and the job was quick. However, the next day my dishwasher was not …
Ashley H. · · Yelp · Dec 2019

We read 100 of 795 reviews · newest from Mar 2026

11

Plumbing 911

Caveats apply24/7 per Google listing
4.9 (468 Google reviews) 19.9 mi from downtown Avon Lake

4.9★ across 468 reviews; 4 of 5 analyzed are 5-star; tech Arya praised for step-by-step toilet repair explanation and water line transparency — 1 one-star review cites $326 charged for pipe thawing with no actual thaw machine used.

Rating mix — of the 5 reviews we analyzed468 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 468 reviews so far. Treat this as a first read.

Why we're cautious

  • $326 charged for pipe thawing — reviewer states no thaw machine was used, only holes drilled and customer's own space heater placed. Technician 'hates to leave defeated' but left without thawing the pipe. (1 of 5 reviews)
  • Scheduling: 1-star reviewer reports frozen pipe service appointment description differed from work performed — technician appeared to rely solely on customer's space heater instead of thaw equipment. (1 of 5 reviews)

To be fair

  • Arya explained every step of wax ring replacement, left toilet like new, cleaned up with each repair step — themeCounts.professional=4. (cited in 1 of 5 reviews)
  • Tim Kowalski quoted price before work began, delivered quickly and at that price — no upsell attempts noted, in contrast to prior negative experience with other companies. (cited in 1 of 5 reviews)
What reviewers praise
Arya was amazing! He explained every step of replacing the wax ring my toilet needed. Extremely friendly. Actually the friendliest repair man I’ve ever encountered. I’d give him a 10 ⭐️ review if I had that option. My toilet is like new! He cleaned up …
Jan Ford · ★★★★★ · Google · Mar 2026
The most critical take we found
Have some partially frozen PEX pipe and gave plumbing 911 a call, they sent rob out. As he was nice and respectful. I was charged 326 for pipe thawing service and all I received was tiny holes in my dry wall and an explanation of a space heater by the pipe …
Adam Williams · · Google · Jan 2026

We read 5 of 468 reviews · newest from Mar 2026

4.9 (467 Google reviews)3.9 on Yelp (47) 5.1 mi from downtown Avon LakeNot a 24/7 shop

4.9 Google stars (467 reviews); 26 workmanship mentions and burst pipe emergency resolved in 20 minutes on the coldest day of the year, but 11 of 100 analyzed are 1-star with 6 slow_response and 2 unprofessional complaints.

Rating mix — of the 15 reviews we analyzed467 total on Google
59
42
30
20
14

Why we're cautious

  • 11 of 100 analyzed reviews are 1-star; slow_response=6 and unprofessional=2 suggest service inconsistency across technicians despite strong average rating. (2 of 100 reviews)
  • Slow response documented in 6 of 100 analyzed reviews — one incident: 3 hours on-site with no progress on a clog, leaving the home worse than before, and no callback when on-call was reached 3 times on a Friday night. (1 of 100 reviews)
  • Technician broke a water heater part during a service call, then wanted to charge for the repair of the damage he caused; rude behavior on departure cited. (1 of 100 reviews)

To be fair

  • Emergency burst pipe response 20 minutes on Christmas Day and in under 2 hours on the coldest day of the year — weekend_or_emergency theme in 2 of 100 reviews. (cited in 2 of 100 reviews)
  • Honest cost-savings approach: suggested a less-expensive same-day fix over a $5k-8k solution that 5 other companies quoted; saved customer over $4,600. (cited in 1 of 100 reviews)
  • Technician Caleb walked through every step, answered all questions, and completed a multi-repair garbage disposal + sink job thoroughly; workmanship cited 26 times. (cited in 2 of 100 reviews)
What reviewers praise
We had a great experience with this plumbing company! They came out to fix our garbage disposal, repair a leaking kitchen sink, and take care of a few other small issues around the house. Everything was handled efficiently and professionally. Caleb was our …
Danielle Summers · ★★★★★ · Google · Mar 2026
The most critical take we found
I would not recommend these people, unless you want to overpay. Had a clog in drain from disposal debris. Tech came and spent 5.5 hours before eventually getting the simple clog fixed. He tried a variety of measures, all time consuming, then finally …
Dale C. · · Yelp · Dec 2018

We read 100 of 467 reviews · newest from Mar 2026 · BBB A+ accredited

13

AAA Advanced Plumbing & Drain

Caveats apply24/7 per Google listing
4.5 (349 Google reviews)2.6 on Yelp (10) 19.5 mi from downtown Avon Lake

4.5 stars on 349 Google reviews; 89 of 100 analyzed are 5-star with themeCounts.professional=55 — fast response in 11 reviews, but dispatcher rudeness and a tech conduct complaint flagged in 2 Yelp 1-star reviews.

Rating mix — of the 15 reviews we analyzed349 total on Google
59
41
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review links to tech arrest record with public records URL — company contracted via home warranty (American Home Shield). Only 1 complaint but specific and verifiable. (1 of 100 reviews)
  • Dispatcher rudeness documented in 1 Yelp review — policy to reschedule if call not answered immediately enforced aggressively while tenant waited hours (1 of 100 reviews)

To be fair

  • Fast response cited in 11 of 100 reviews; same-day service confirmed in 8 reviews — Jeremy resolved a drain backup in under an hour the next day (cited in 2 of 100 reviews)
  • Office staff communication praised — Jay on phones described as empathetic and thorough; techs explain every step (cited in 2 of 100 reviews)
What reviewers praise
AAA Advanced plumbing was amazing to work with. They were quick, priced fair, and extremely communicative. Evan, Dan, and their crew were very knowledgeable and professional. Would absolutely hire them again!
Megan Johansen · ★★★★★ · Google · Mar 2026
The most critical take we found
Firstly no only was this guy completely inappropriate, he broke the shower drain causing a leak down into the living room ceiling all over new furniture and flooring along with the freshly painted ceiling. Contracted through American home shield- …
Chris H. · · Yelp · Nov 2023

We read 100 of 349 reviews · newest from Mar 2026

14

Heart of Ohio HVAC, Plumbing and Electric

Caveats apply24/7 per Google listing
4.7 (295 Google reviews) 11.3 mi from downtown Avon Lake

4.7★ across 295 Google reviews; 4 of 5 sampled reviews are 5-star, but 1 review flags a bait-and-switch: a $75 quoted clean-and-check became $175 after a system switch, plus post-service upsell pressure.

Rating mix — of the 5 reviews we analyzed295 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 295 reviews so far. Treat this as a first read.

Why we're cautious

  • Quote-to-actual price gap of $100 (133% increase) blamed on internal system change — reviewer lost years of loyalty to predecessor company Huge over this incident. (1 of 5 reviews)
  • Price jumped from quoted $75 to $175 for same service after a 'system switch' — customer found out only at time of service, not beforehand. (1 of 5 reviews)
  • Post-service upsell pitch to spouse (maintenance packages + full furnace replacement) and tech altered thermostat setting that wasn't noticed for 4 days. (1 of 5 reviews)

To be fair

  • Hot water tank and toilet repair completed with detailed walkthrough — tech Robert and Elijah cited by name, price described as 'awesomely great' for combined water heater + toilet work. (cited in 1 of 5 reviews)
  • Technician thoroughness praised: showed parts being cleaned during scheduled maintenance, called ahead with ETA, and arrived within service window. (cited in 1 of 5 reviews)
What reviewers praise
Today I had a great visit from Scott, a technician representing Haven, formerly Heart of Ohio. The occasion was an annual cleaning and tune up of my furnace (which they installed just a few years ago). It’s always a relief to hear that every thing looks good. …
Carol Porter · ★★★★★ · Google · Mar 2026
The most critical take we found
Heart of Ohio had recently bought out Huge but has now been bought out by Haven Services according to our technician who arrived an hour early while no one was home. Regardless as of 2/5/26 their “system switched” so the $75 clean and check we were quoted on …
Jesse DeSoto · · Google · Feb 2026

We read 5 of 295 reviews · newest from Mar 2026

15

Plumbing Tech

Caveats apply
4.9 (209 Google reviews) 16.3 mi from downtown Avon LakeNot a 24/7 shop

4.9 stars across 209 Google reviews; all 5 sampled are 5-star; professional=4, workmanship=1, fast_response=1; same-day kitchen drain service and tankless water heater install both cited; techs Gary, Justice, Ryan, Elias named across 3 reviews.

Rating mix — of the 5 reviews we analyzed209 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 209 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day service for significant kitchen drain issue ('that never happens') — tech spent several hours explaining options and working through pipes (cited in 1 of 5 reviews)
  • Tankless water heater installation completed and utility room left cleaner than found; team fit job in before homeowner left town (cited in 1 of 5 reviews)
  • Clear technical explanations in 2 of 5 sampled reviews — techs walk through options and reasoning in plain language before and during work (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We recently had a utility sink installed by Justice. He was awesome from start to finish — professional, efficient, and clearly very skilled at what he does. He took the time to address all of our questions and concerns, and made sure everything was done …
Marcy b · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 209 reviews · newest from Feb 2026

Also serving Avon Lake — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Ohio Buckeye Plumbing 4.8 (167 Google reviews) · Strongsville · 15.6 mi Call
Butts Plumbing 4.8 (160 Google reviews) · Avon Lake · 1.2 mi Call
Mayer Plumbing 4.7 (129 Google reviews) · Parma · 15.9 mi Call
JD'S Plumbing LLC 4.8 (98 Google reviews) · Avon Lake · 2.4 mi Call
Action Plumbing®/Training Our 5th Generation 4.9 (92 Google reviews) · Parma · 19.9 mi Call
American Plumbing 4.4 (91 Google reviews) · Avon Lake · 3.4 mi Call
Avon Lake Plumbing 4.4 (82 Google reviews) · Avon Lake · 1.2 mi Call
Five Star Plumbing and Heating 5.0 (69 Google reviews) · Parma · 17.3 mi Call
Drain Pro 1 5.0 (56 Google reviews) · Strongsville · 18.2 mi Call
K & S Mechanical, Plumbing & Drain 4.9 (55 Google reviews) · Parma · 18.3 mi Call
Haberek Plumbing & Heating 4.8 (51 Google reviews) · Strongsville · 19.1 mi Call
ASAP Plumbing 3.9 (45 Google reviews) · Avon Lake · 7.9 mi Call
bluefrog Plumbing and Drain of Cleveland West 4.7 (33 Google reviews) · Parma · 18.2 mi Call
The Plumbing Solution 4.9 (31 Google reviews) · Parma · 16.8 mi Call
Drain Be Clean Plumbing 5.0 (12 Google reviews) · Parma · 16.1 mi Call
Strongsville Plumbing & Sewer 4.3 (11 Google reviews) · Strongsville · 15.2 mi Call
Parkway Plumbing Inc 4.4 (7 Google reviews) · Strongsville · 18.5 mi Call
Ferretti Plumbing 5.0 (4 Google reviews) · Parma · 14.8 mi Call

What reviewers complain about in Avon Lake

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Westland Heating, Air Conditioning & Plumbing1 Yelp review describes a $97 diagnostic charge with incomplete panel reassembly (2 of 6 screws replaced), gas left on, and no follow-through on part pricing promised the next day — slow_response and service quality concern.
  • Roto-Rooter Plumbing & Water CleanupSump pump installed despite customer explicitly requesting backup-ready unit — discovered incompatible 8 months later; company reportedly demanded full re-installation cost rather than honoring original agreement.
  • Sal's Heating & Cooling, Plumbing & SewerAlleged technician dishonesty: 1 Yelp review documents tech showing fabricated photo to upsell refrigerant — 'sals techs are trained to lie or they hire scammers'
  • Sal's Heating & Cooling, Plumbing & SewerWarranty dispute left customer 'unsafe and in a cold house': contradictory diagnoses between two techs on same warranty job, then billed $1,300 + $100 service fee
  • Roto-Rooter Plumbing & Water Cleanup$500+ quote for a valve leak (part: $42); competitor completed same repair for $230 — potential price gouging cited by name.
  • Roto-Rooter Plumbing & Water CleanupYelp 1-star: cut 12" hole in wall for $1,390, toilet still didn't work, then quoted $15,000 for excavation with no construction cleanup offered.
  • ARS / Rescue RooterPlumber charged beyond invoiced amount, flooded bathroom floor, stained carpets, left skirting off — company agreed to pay but resolution reportedly incomplete
  • ARS / Rescue RooterAdvertised $79 mainline job billed at $1,250 after two crews and multiple trips — 16x the advertised rate

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Avon Lake we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,144 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Avon, Elyria, Grafton, North Ridgeville, Sheffield Lake — this Avon Lake guide covers those areas.

Nearby city guides