K & S Mechanical, Plumbing & Drain
Plumber · Parma, OH
You call them directly — we don't sell your info or route the call.
Our verdict
4.9★ across 55 reviews with 51 fives and only 3 ones; sewer scoping and gas-line work dominate service mentions, and 8 reviews cite fast response or workmanship.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 54 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Sewer diagnostics depth: found a sinkhole under an apartment building's corroded lines before purchase, cited as saving thousands in one detailed review.
1 cited review
“I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all my buyer and seller clients in need of a plumbing inspection, repair or scope!”
Same-visit responsiveness cited across multiple reviews — arrived within the hour for a toilet leak and cleared sewer pipes same day (themeCounts.fast_response=8).
2 cited reviews
“My toilet was leaking through the first floor of our basement and we had no idea why. We gave Sean a call and he came over within the hour and pulled our toilet out and found out that the previous owners had poured tile grout down the toilet and toilet paper was building up over time causing the leak!!?”
“Sean is the best and he totally rescued us from a terrible sewer problem. He took care of us quickly and so thoroughly and walked us through the entire process. He took the time to clear our pipes like no one else ever has.”
Cited in 3 of the 54 reviews we analyzed — 1 cited review not excerpted here.
Tankless water-heater warranty repair completed quickly and to spec; tech identified internal heat-exchanger leak other companies missed.
Cited in 1 of the 54 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star Yelp review documents a repair that failed twice and a dismissive office response when the customer called back — pattern worth noting given fewer than 25 Yelp reviews exist.
Cited in 1 of the 54 reviews we analyzed.
Two Yelp reviews flag rude office staff after a repeat-failure repair; customer was told to have checked the tech's work herself.
Cited in 1 of the 54 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 54 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have "fixed" had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I …”
“The worse customer service.”
“We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back …”
Positive
“Justin solved my plumbing problem when several companies came and failed to help. I had great help and great experience.”
“I can’t believe it’s taken me 3 years to write this review! K & S has been my go-to plumber for the past few years. I do real estate full-time and I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire K & S Mechanical, Plumbing & Drain?
Best for
- Emergency and same-day calls
- Sewer line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
K & S Mechanical, Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Strongsville · Medina · Cleveland · Litchfield