JD'S Plumbing LLC
Plumber · Avon Lake, OH
Our verdict
4.8★ from 98 reviews with 94.9% positive sentiment; BBB A+; workmanship cited 20 times and professional 55 times across 99 analyzed, but expensive theme appears in 4 reviews including a $460 tankless flush — 35% above market rate — flagged by a customer who didn't get an estimate upfront.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 99 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
workmanship cited in 20 of 99 analyzed reviews; water-heater replacement within an hour of emergency call and multi-sink faucet job completed in one day cited
2 cited reviews
“JD'S Excellent work, they came highly recommended and lived up to their reputation. Great communication, timely, clean, efficient. It was an all day job, involving three sinks, four faucets, and a bathroom vanity. Adam was over and beyond professional.”
“The Jd plumbing company is amazing. Whether you have an emergency or just need work done I would highly recommend. My water heater busted and they were here within an hour to replace it.”
Cited in 3 of the 99 reviews we analyzed — 1 cited review not excerpted here.
fast_response cited 16 times; emergency within-the-hour arrival cited in multiple reviews including New Year's Eve afternoon, after-hours, and water-heater bust calls
2 cited reviews
“The Jd plumbing company is amazing. Whether you have an emergency or just need work done I would highly recommend. My water heater busted and they were here within an hour to replace it.”
“Not only did they come by within 20 minutes of my call, they jumped into action and went the extra mile to restore plumbing to our toilets within 40 minutes from when they started.”
Cited in 3 of the 99 reviews we analyzed — 1 cited review not excerpted here.
Office coordinator Jenny consistently praised for rapid callbacks, empathy, and dispatching nearby techs on same-day requests
1 cited review
“Not only did they come by within 20 minutes of my call, they jumped into action and went the extra mile to restore plumbing to our toilets within 40 minutes from when they started.”
Cited in 3 of the 99 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Techs arrived for tankless flush without shoe coverings; customer had to run water through faucets herself to avoid carpet contact — professionalism gap noted alongside $460 bill
“Jeff is a very nice guy and does excellent work, but the prices are outrageous! I paid $460 to have our tankless hot water heater flushed out. Per Google the Average cost is $150–$350.”
expensive theme in 4 reviews; $460 charged for tankless water-heater flush (market avg $150–$350); no estimate offered before work began
“Jeff is a very nice guy and does excellent work, but the prices are outrageous! I paid $460 to have our tankless hot water heater flushed out. Per Google the Average cost is $150–$350.”
Cited in 2 of the 99 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 99 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“When we called for information on pricing to have a leak fixed. We said the source appeared to be coming from the wall behind our sink. We were told $180 the first hour and $120 dollars for each subsequent plus materials. 2 people showed up for the job. The plumber told us they needed to trace the leak. To do this, 2 holes were cut into the kitchen ceiling with no luck. They then followed behind the sink where we …”
“This person showed up in unprofessional manner,vehicle, clothing etc! Was hired to install a water line hookup for a refrigerator. He refused to pull out the refrigerator to do the installation first and first most! This was the actual nature for the job to begin with! Overcharged for the parts! Demanding payment immediately! I obtained the payment and left! Requesting that the 79 year old man who hired pull it out …”
Positive
“JD Plumbing did an excellent job replacing our water heater. Communication was clear, they showed up on time, explained everything, and the work was done efficiently and professionally. The crew respected our property and left everything clean highly recommend and would absolutely use them again.”
“Love this company! Jeni calls you back and gets you answers fast. Great work and very reasonable prices, prompt, and clean work. The techs clean up after themselves and make you feel comfortable while they work, not creepy!! Would very much recommend Jd's Plumbing to everyone. Thanks for your great work Jd's, keep it up!”
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The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire JD'S Plumbing LLC?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
JD'S Plumbing LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Avon Lake · Lorain · Strongsville · Cleveland