The Plumbing Solution
Plumber · Parma, OH
Our verdict
4.9★ across 31 reviews; fast_response cited 12 times and professional 34 times in 46 analyzed; same-day appointments in 9 reviews; notable for referring customers to county services when that saves them money.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 46 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
fast_response cited 12 of 46 analyzed; same-day appointments confirmed in 9 reviews; Dawn called back 'promptly' multiple times
2 cited reviews
“Boris replied to my quote request the same day I requested a quote to have three bathroom faucets and all the plumbing beneath the counter replaced. By the next day I had my project completed. The guys who completed my job were efficient, friendly, very knowledgeable and had done an expert job. And all at a reasonable price!”
“Dawn and Mike were beyond professional! I left a message and Dawn called back promptly and I was able to get an appointment the same day! Their pricing is affordable. They offer great advice and they do quality work!”
Cited in 3 of the 46 reviews we analyzed — 1 cited review not excerpted here.
Ethical practice documented twice: Dawn redirected callers to free county service when that was the right fix, saving them money instead of billing for the visit
Cited in 2 of the 46 reviews we analyzed.
Complex toilet job (brass flange through tile and cement) completed at quoted price despite scope expansion; cleanup included
1 cited review
“The job ended up being much bigger than expected- had a brass flange installed that required cutting through tile and cement. Mike and Dawn explained everything the whole way through and quoted a great price, especially considering the work that needed to be done.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
poor_workmanship flagged in 5 of 46 analyzed reviews — disproportionate for a 4.9★ business; warrants scrutiny given positive overall scores
“Dawn and Mike were beyond professional! I left a message and Dawn called back promptly and I was able to get an appointment the same day! Their pricing is affordable. They offer great advice and they do quality work!”
Cited in 2 of the 46 reviews we analyzed.
poor_workmanship theme appears 5 times in 46 analyzed — an unusually high count despite overall positive sentiment; specific failures not detailed in available quotes
“Dawn and Mike were beyond professional! I left a message and Dawn called back promptly and I was able to get an appointment the same day! Their pricing is affordable. They offer great advice and they do quality work!”
Cited in 2 of the 46 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 46 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I called the plumbing solution because I read a review of another customer getting recommended to call a county service number. I thought that was interesting so I wanted to see what they would say to my issue. After briefly describing my issue to Dawn, she recommended I call the same number and have them look at my sewer line. I did as she suggested, they came out same day to fix the issue. The line was snaked and …”
“⭐️⭐️⭐️⭐️⭐️ I had a great experience with The Plumbing Solution ! From the first phone call to the completed job, everything was handled professionally and efficiently. The plumber arrived on time, was courteous, explained everything clearly, and got the job done right. They respected my home, cleaned up afterward, and made sure I was satisfied before leaving. It's rare to find a company that delivers both quality …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire The Plumbing Solution?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own The Plumbing Solution?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The Plumbing Solutionisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cleveland · Strongsville · Avon Lake · Chagrin Falls