Haven Cleveland Heating, Cooling, Plumbing, Drain & Electric
Plumber · Cleveland, OH
Our verdict
4.7 stars on 73 Google reviews; 68 of 80 analyzed are 5-star — multi-service company (plumbing, HVAC, electric) with 30+ year repeat customers and weekend emergency availability confirmed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 80 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Weekend emergency response confirmed — full drain clog resolved on a weekend, tech worked through two tough clogs without hesitation
1 cited review
“The gentleman that arrived on a weekend emergency visit was terrific. We had a full clog affecting two drains. He worked tirelessly to resolve both tough issues. We'll done, and will call again without hesitation!”
Repeat-customer loyalty across 19-30 years — multiple reviewers explicitly cite long-term relationships with consistent quality and fair pricing
1 cited review
“We have used this company for over 30 years and have always had great service at a reasonable price. Dan is the best”
Cited in 2 of the 80 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing flagged as expensive in 2 of 80 reviews — water heater install cost surprised one customer though tech was praised
Cited in 1 of the 80 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 80 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Cant believe there's someone actually sitting in an office somewhere, coming up with the ideas for your radio ads. They are BEYOND annoying. In fact, thats why we will probably go else where.”
“truck #156 speeding weaving around traffic”
“Called them for an emergency, water leak in my basement. They sent me two emails and a text confirming technician on the way. When no one arrived a full half hour after estimate I called for updated ETA and was told that they did not fulfill the request. No explanation for why they sent a confirmation. Lost two hours of time and left to scramble for emergency plumber.”
Positive
“Thanks you for the wonderful work you guys did on my plumbing . I will definitely recommend your services. They are very professional, fast, and know what there doing.. thank you so much💕”
“Had this company several years, always been great, always put customer first, always on time, truly a caring, fair company.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Haven Cleveland Heating, Cooling, Plumbing, Drain & Electric?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Haven Cleveland Heating, Cooling, Plumbing, Drain & Electricisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Medina · Strongsville · Litchfield · Seville