FastPlumber near me

The 15 plumbers serving Geneva, ranked.

We read 2,689 reviews across Google, Yelp and BBB for the 60 plumbers serving Geneva — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 43 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Geneva's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 54 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 35 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: TR Miller Heating, Cooling, Plumbing and Electrical alone carries 11,405 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown GenevaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 857 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Geneva

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (823 Google reviews) 0.7 mi from downtown GenevaNot a 24/7 shop

4.9★ on 823 reviews; all 5 analyzed are 5-star with fast_response cited 4 times — tech arrived in under 30 minutes after-hours, and a repair completed in under 1 hour that previously took 5+ hours by another company.

Rating mix — of the 5 reviews we analyzed823 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 823 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-30-minute dispatch after-hours: job complete within 2 hours of call including after-hours callback; personal tech bio text sent before arrival builds trust (cited in 1 of 5 reviews)
  • Dramatically faster than prior providers — one job done correctly in under an hour vs. 5+ hours by previous plumber who still didn't fix it right (cited in 1 of 5 reviews)
  • Water heater replacement quoted within the hour at a reasonable price with same-day-or-next-day scheduling (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a water heater that needed to be replaced. J&R Herra got back to me within an hour with a quote at a reasonable price. They sent a technician out within one working day to replace the old unit and they added a couple of bells and whistles. Their …
KERRY CRABBE · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 823 reviews · newest from Mar 2026

2

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
5.0 (753 Google reviews) 11.1 mi from downtown Geneva

Andersen Plumbing, Heating & AC — perfect 5.0 on 753 reviews; no-upsell policy cited verbatim in 1 of 5 analyzed reviews; furnace installation quality praised by 3 reviewers; toilet replacement confirmed same week as HVAC job.

Rating mix — of the 5 reviews we analyzed753 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 753 reviews so far. Treat this as a first read.

What reviewers keep saying

  • No-upsell, transparent pricing: 1 of 5 reviews explicitly states 'no gimmicks, just give you exactly what you need for your house' with reasonable multi-furnace quotes (cited in 1 of 5 reviews)
  • Post-install follow-through: Kyle returned the day after installation to make minor adjustments on a 2-furnace job; reviewers cite consistent quality outcomes (cited in 2 of 5 reviews)
  • Same-week toilet replacement confirmed in 1 review alongside a concurrent HVAC installation with equally positive outcome (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jon was extremely personable and very friendly. This guy loves his job! The quote we got from him was reasonable considering we needed two furnaces replaced. We’ve used Anderson’s for plumbing in the past and never had any issues, so we decided to try them …
Dave Lach · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 753 reviews · newest from Feb 2026

3

Advantage Plumbing, Heating & Air Conditioning

Top pick24/7 per Google listing
4.7 (4,104 Google reviews)4.5 on Yelp (76) 9.2 mi from downtown Geneva

Advantage Plumbing (Four Seasons affiliate): 4.7 stars on 4,104 reviews; same-day HVAC and plumbing dispatch confirmed, technicians praised by name across multiple reviews, and weekend calls documented — though pricing runs above average.

Rating mix — of the 15 reviews we analyzed4,104 total on Google
59
41
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Same-day appointment confirmed for toilet, water heater, and HVAC jobs across multiple reviews; within-2-hour evaluation dispatch in 1 review. (cited in 3 of 100 reviews)
  • Weekend availability confirmed across multiple reviews — Jay took weekend emergency calls; Edward fixed sump pump on a weekend. (cited in 2 of 100 reviews)
  • Jason found 2 additional plumbing issues during same service call and fixed all three during a single visit. (cited in 1 of 100 reviews)

What reviewers complain about

  • Pricing described as a bit steep in 2 reviews — quality confirmed but cost is higher than some competitors. (2 of 100 reviews)
What reviewers praise
I’m a new homeowner and six months into homeownership the thermostat and sensor on the old 9 year old water tank died. I called Four Seasons and they were out within 2 hours to evaluate my situation and make recommendations. I could either repair the old …
Matthew Kooperman · ★★★★★ · Google · Feb 2026
The most critical take we found
Does good work but charges a bomb for it. Initial assessment may be a cheap $29 but final check will be in thousands. Will literally loot you if you do not have enough knowledge about fair pricing. The services are not worth it.
Eric S. · · Yelp · Aug 2014

We read 100 of 4,104 reviews · newest from Feb 2026

4

Lifeline Plumbing, Heating & Cooling

Top pick24/7 per Google listing
4.9 (3,281 Google reviews) 14.5 mi from downtown Geneva

4.9 stars across 3281 reviews; BBB A+ accredited; water heater replaced under 24 hours in 1 reviewed quote, sewer line collapse diagnosed and scheduled next day, fast_response in 2 of 5 analyzed quotes.

Rating mix — of the 5 reviews we analyzed3,281 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,281 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-24-hour water heater turnaround documented — hot water out in the evening, new heater installed by next day, with office proactively setting timing expectations. (cited in 1 of 5 reviews)
  • Sewer line collapse diagnosed on first visit with next-day start confirmed in 1 reviewed quote. (cited in 1 of 5 reviews)
  • Technicians protect surfaces before work and clean up afterward; sewer tech tested all drains multiple times post-repair before leaving. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Miguel, our technician, was absolutely great. He was professional, knowledgeable and very courteous. He immediately assessed the issue with our sewer line and proposed a solution. He explained everything well (without talking down to us) and gave us the cost …
Vilia Drazdys · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,281 reviews · newest from Mar 2026 · BBB A+ accredited

5

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,071 Google reviews) 10.2 mi from downtown Geneva

4.8★ on 2,071 Google reviews with BBB A+ accredited — 5 of 5 analyzed reviews are 5-star; technicians praised for thorough sewer-pipe replacement and clear communication, but pricing drew explicit complaints in 2 of 5 reviews.

Rating mix — of the 5 reviews we analyzed2,071 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,071 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Supervisor Levi explained the issue clearly and walked customers through options, reducing stress on a complex job — communication praised in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Same-day arrival confirmed (within 3-4 hours of call) for emergency toilet overflow; technician left bathroom clean after job. (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing described as expensive in 1 review — "It wa..." (quote cut off) suggesting sticker shock after toilet repair; service quality praised but cost was a concern. (1 of 5 reviews)
What reviewers praise
Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we couldn't plunge it out! Roto- Rooter to the rescue! Our Technician, Marc, was …
nancy anderson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,071 reviews · newest from Mar 2026 · BBB A+ accredited

6

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
4.9 (1,727 Google reviews) 9.8 mi from downtown Geneva

4.9★ across 1,727 reviews; all 5 analyzed are 5-star with workmanship cited in 2 and fast response in 1 — technicians named individually (Nate, Zach, Jon, Cesar, Joe, Evan, Michelle) with consistent multi-visit satisfaction across different house issues.

Rating mix — of the 5 reviews we analyzed1,727 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,727 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough diagnosis with no pressure: furnace inspection showed photos of issues, options prioritized by urgency without pushing unnecessary repairs — confirmed across 2 of 5 reviews. (cited in 2 of 5 reviews)
  • Consistent quality across multiple visits: reviewer used company multiple times over several months for different issues and rated each experience 'consistently superb.' (cited in 1 of 5 reviews)
  • Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things …
Jeanette Hoffman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,727 reviews · newest from Feb 2026

4.9 (738 Google reviews) 2.5 mi from downtown GenevaNot a 24/7 shop

4.9★ across 738 reviews, BBB A+ accredited; 86 of 87 analyzed reviews are 5-star — weekend basement backup resolved in under 2 hours via text, and reviewers specifically praise no-upsell honesty across 3 fair_pricing mentions.

Rating mix — of the 15 reviews we analyzed738 total on Google
515
40
30
20
10

What reviewers keep saying

  • fast_response theme in 20 of 87 analyzed reviews — weekend basement backup resolved start-to-finish in under 2 hours via the company's text system; technicians routinely described as on-time or early. (cited in 3 of 87 reviews)
  • Workmanship cited in 20 of 87 reviewed accounts with injector pump replacement completed in 1 hour and drain/toilet diagnosis resolved same visit; no upsell pressure noted in 3 reviews. (cited in 3 of 87 reviews)
  • Proactive customer-identification texts before arrival — tech photo sent ahead so customers know who is coming; praised explicitly in 1 review as a trust-building feature. (cited in 1 of 87 reviews)

What reviewers complain about

  • Follow-through on estimates unreliable in at least 1 case — one 3-star review describes waiting for a promised softener system estimate that never arrived. (1 of 87 reviews)
What reviewers praise
I am so grateful to Dustin Bradley & River City Plumbing. 5 stars for high quality work, professionalism, very fair about fees, super fast at responding and resolving the problem, and excellent clean up,! Specifically, I contacted them to diagnosis and …
Michelle · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 87 of 738 reviews · newest from Mar 2026 · BBB A+ accredited

8

The Fair Plumber LLC

Top pick24/7 per Google listing
4.9 (699 Google reviews)4.7 on Yelp (61) 19.3 mi from downtown Geneva

The Fair Plumber: 4.9 stars across 699 Google reviews, BBB A+; fast_response in 24 of 100 analyzed, same-day dispatch in 13 reviews, only company to arrive same day during flooding when 3 competitors declined.

Rating mix — of the 15 reviews we analyzed699 total on Google
513
40
30
20
12

What reviewers keep saying

  • Same-day dispatch in 13 of 100 reviews — only company that sent someone out same day when 3 competitors declined during active flooding (cited in 3 of 100 reviews)
  • Fair pricing cited in 11 reviews, cheap-plumber signal in 14 — charged less than competitors during emergency sump pump replacement with no emergency fee markup (cited in 3 of 100 reviews)
  • Office follows up days after job to confirm satisfaction — cited in at least 1 of 100 analyzed reviews (cited in 1 of 100 reviews)

What reviewers complain about

  • 2 reviews note pricing runs higher than expected — "expensive" theme in 2 of 100 analyzed despite fair-pricing brand (1 of 100 reviews)
What reviewers praise
Jose and Eric were INCREDIBLE! Honest, upfront and super helpful with every option they had. They truly saved the day! The laundry sink broke in the back and when I was unable to reach or see what the issue was i shut the main water valve off and began …
Orlando Santiago Jr · ★★★★★ · Google · Feb 2026
The most critical take we found
Service and attitude has gone downhill since I hired Walter the first time many years ago. He was very abrupt with my 80 year old mother and not very good at communicating. Too many plumbers to not be treated with kindness and respect.
GAYLE Y. · · Yelp · May 2022

We read 100 of 699 reviews · newest from Feb 2026 · BBB A+ accredited

5.0 (688 Google reviews)4.4 on Yelp (28) 3.1 mi from downtown GenevaNot a 24/7 shop

5★ on 688 reviews — 92 of 100 analyzed are 5-star; pre-appointment text confirmation with plumber name; bills came in at or below quote in multiple reviews; 5 expensive mentions offset by 7 fair_pricing across 100.

Rating mix — of the 15 reviews we analyzed688 total on Google
59
41
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1 surprise fee complaint (themeCounts.surprise_fees=1): customer received extras installed and charged without consent; owner partially resolved with discount but full overcharge not reversed (2 of 100 reviews)
  • Pricing runs above average: themeCounts.expensive=5 across 100 reviews; $390 garbage disposal install called expensive by one reviewer (2 of 100 reviews)

To be fair

  • Pre-appointment communication: tech name provided at booking, day-before confirmation text, early arrivals common — cited in at least 1 detailed review (cited in 1 of 100 reviews)
  • Bills at or below estimate: job priced at ~$275, came in less; sump pump repair correcting prior plumber's bad install without price gouging cited (cited in 3 of 100 reviews)
  • Same-day response and follow-up call the day after to confirm satisfaction cited in review (cited in 1 of 100 reviews)
What reviewers praise
I own a dog grooming business in Batavia. Our main hot water heater wasn't working. This is the busiest week of the year. Christmas! I heard great things about Bull Dog Plumbing. I called and they came out. They were very nice, accommodating and …
Dawn M. · ★★★★★ · Yelp · Dec 2017
The most critical take we found
Called for a quote to install a back up sump system he came out and said he would call us back that was the last we heard from them. My husband did call a week later said he was looking for a part and we never heard back from them. Would not recommend. …
Joe B. · · Yelp · Jul 2016

We read 100 of 688 reviews · newest from Dec 2017

10

Dundee Services Inc

Top pick24/7 per Google listing
5.0 (85 Google reviews) 15.1 mi from downtown Geneva

Small operator (Peter) with a perfect 5.0 across 85 Google reviews — but evidence quotes are heavily HVAC (AC, furnace, boiler), not plumbing. Reviewers cite short-notice arrivals, fair pricing, and a Sunday-morning holiday-weekend save. No BBB accreditation on file.

Rating mix — of the 15 reviews we analyzed85 total on Google
515
40
30
20
10

What reviewers keep saying

  • Peter showed up on very short notice and corrected the problem quickly at a fair price (cited in 2 of 71 reviews)
  • Came out Sunday morning of a holiday weekend after an SOS call to get a customer's AC running again (cited in 1 of 71 reviews)
  • Spent three days problem-solving an old AC system and kept the customer updated by call throughout (cited in 1 of 71 reviews)

What reviewers complain about

  • Most cited work in the evidence quotes is HVAC (AC, furnace, boiler, ducts) rather than plumbing — limited plumbing-specific track record visible (4 of 71 reviews)
  • One emergency call took 2 hours for Peter to arrive on site before evaluation could begin (1 of 71 reviews)
What reviewers praise
My company Safe Harbor Realty used Dundee for emergency heat situations in Arlington Heights And other suburbs. He was very quick to respond. The call was professional, prompt and he has and was and is very reliable. We still use him to this day and are very …
Kristina Morales · ★★★★★ · Google · Dec 2021
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 71 of 85 reviews · newest from Dec 2021

5.0 (78 Google reviews) 2.7 mi from downtown GenevaNot a 24/7 shop

Perfect 5.0 across 78 reviews — 73 of 73 analyzed are 5-star, fast_response cited 15 times, phone/email quotes (no in-person estimate fee), and final invoice matches quote every time.

Rating mix — of the 15 reviews we analyzed78 total on Google
515
40
30
20
10

What reviewers keep saying

  • Quotes via phone/email without requiring a paid site visit — cited as competitive advantage vs. competitors in 1 review; fast_response=15 across 73 analyzed reviews. (cited in 2 of 73 reviews)
  • Estimate equals final invoice — cited in 1 of 12 evidence reviews; 20+ year repeat customers documented (aakSW91no30hHgXIxleo cites 20-year relationship). (cited in 2 of 73 reviews)
  • Handles wide range: water heaters (14 mentions), sump pumps (7), faucets (6), garbage disposal (4), emergency calls — themeCounts.professional=34. (cited in 2 of 73 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mark’s work was superb. Easy to do business with, too. I would recommend to everyone looking for a great plumber who you can trust. The best part? he’s also a good all-around human. Now, if only I could find the Mark version of an auto mechanic. 😉
Jim Mocchi · ★★★★★ · Google · Dec 2023
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 73 of 78 reviews · newest from Dec 2023

Worth a look — with caveats

Real strengths, but read the concerns first
12

Pro Services Plumbing, Drains, Sewer Lining

Caveats apply24/7 per Google listing
5.0 (174 Google reviews) 5.1 mi from downtown Geneva

5-star with 174 reviews but only 1 review analyzed; the single review praises knowledgeable tech Alex for drain rodding with clear explanations and on-time scheduling updates.

Rating mix — of the 1 review we analyzed174 total on Google
51
40
30
20
10

Small sample — we've analyzed only 1 of 174 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Scheduled promptly, kept updated on arrival times, and tech Alex clearly explained the problem (cited in 1 of 1 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The work I received from Pro Services was great from start to finish. I had a rodding done and their team made it all quick and easy. I was scheduled and kept updated on arrival times. Alex was very knowledgeable in what he was doing and did a great job on …
Ira · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 174 reviews · newest from Jun 2026

13

Ability Septic

Caveats apply24/7 per Google listing
4.6 (251 Google reviews)3.7 on Yelp (37) 2.1 mi from downtown Geneva

4.6★ from 251 reviews with 82% positive sentiment; fair_pricing cited 7 times and workmanship 12 times, but 18% negative and reviewConsistency of 0.42 reveal a polarized customer base — 18 of 100 analyzed reviews are 1-star with slow-response and availability complaints.

Rating mix — of the 15 reviews we analyzed251 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Website advertises 24/7 phone answering but at least one customer couldn't reach anyone the day after a holiday — gap between advertised and actual availability (1 of 100 reviews)
  • 24/7 claim disputed: website says 24/7 but customer couldn't reach anyone the day after a holiday — no emergency coverage that day (1 of 100 reviews)
  • slow_response flagged in 3 reviews; 18 of 100 analyzed are 1-star — above-average complaint rate for a 4.6★ business (1 of 100 reviews)

To be fair

  • fair_pricing cited in 7 reviews; 35-year loyal customer cites courteous staff, fair prices, and prompt scheduling consistently (cited in 3 of 100 reviews)
  • workmanship cited in 12 reviews; septic cleanouts and pump replacements praised for thoroughness and site cleanliness (cited in 3 of 100 reviews)
  • Holiday-weekend emergency response: answered when no other company would pick up over a holiday weekend (cited in 1 of 100 reviews)
What reviewers praise
My nephew needed septic pumped they showed up immediately!! In Lockport today ! Very good service!!!!!!!!
Gary B. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
their website says all over it that they answer the phone 24/7. they in fact do not answer 24/7. while I understand today is the day after a holiday 24/7 to me would mean everyday. how can you have emergency services if you don't answer the phone?
Brigette M. · · Yelp · Dec 2022

We read 100 of 251 reviews · newest from Dec 2018

14

Good Call Plumbing

Caveats apply
4.9 (77 Google reviews)4.5 on Yelp (34) 8.9 mi from downtown GenevaNot a 24/7 shop

4.9 stars / 77 reviews; BBB A+ accredited; fast_response=22 across 100 analyzed reviews, sump pump failure answered within 1 hour on a Sunday, but slow_response=5 and a documented 2-week wait plus $180 service call with no follow-up quote.

Rating mix — of the 15 reviews we analyzed77 total on Google
512
40
30
20
13

Why we're cautious

  • 1-star review: 2-week wait to view a shower leak, $180 service call charged, then 5+ days passed with no quote delivered and no record of it in their system when customer called to follow up. (1 of 100 reviews)
  • slow_response theme in 5 of 100 analyzed reviews; 1 review documents a 2-week wait to diagnose a shower leak, then a $180 service call with no quote issued 5+ days later. (1 of 100 reviews)
  • Expensive theme in 2 of 100 reviews; $200/hour labor rate flagged as 'very expensive' in 1 review. (1 of 100 reviews)

To be fair

  • fast_response theme in 22 of 100 analyzed reviews; Sunday sump pump emergency answered and technicians on-site within 1 hour. (cited in 2 of 100 reviews)
  • Sewer specialty with 11 mentions; cast iron pipe replacement and re-routing completed with full explanation and cleanup noted in 1 detailed review. (cited in 1 of 100 reviews)
  • Communication theme in 9 of 100 reviews; after-hours callback and next-morning sewer gas fix documented. (cited in 1 of 100 reviews)
What reviewers praise
Emergency call on New Years Eve. Frozen water pipes. Quick response. Did an excellent job in a difficult situation. Very professional
Matthew Holley · ★★★★★ · Google · Dec 2017
The most critical take we found
This company made us wait over 2 weeks to come look at a leak we had in our shower that coming through the ceiling. Guys came out and only looked at the issue for about 10 minutes, charged us $180 for the service call, and said they would send over a …
Treasured Art · · Google · Oct 2023

We read 100 of 77 reviews · newest from Dec 2017 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (3,094 Google reviews)2.2 on Yelp (100) 18.1 mi from downtown Geneva

4.8★ Google from 3,094 reviews, but analyzed sample is 53% negative — pricing complaints dominate (49 of 100 reviews mention cost) with themeCounts.surprise_fees=6 and themeCounts.expensive=10.

Rating mix — of the 15 reviews we analyzed3,094 total on Google
53
41
31
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged upsell on non-existent pipe collapse: supervisor quoted $5,700 for a 'collapsed pipe' that a second company cleared with a snake the same day. (1 of 100 reviews)
  • Insurance-targeting behavior reported: project manager asked to see homeowner's insurance policy immediately on arrival and commented 'great policy' before quoting work. (1 of 100 reviews)
  • Phone staff conduct: reviewer reached a non-manager who was audibly surrounded by shouting and foul language during a complaint call. (1 of 100 reviews)

To be fair

  • Weekend and emergency availability confirmed: themeCounts.weekend_or_emergency=9 and 8 reviews mention emergency-plumbers service, including a holiday weekend sewer-line dig. (cited in 3 of 100 reviews)
  • Fast dispatch on arrival: themeCounts.fast_response=12; technician Mike cited twice for arriving quickly and resolving the job in a single visit. (cited in 2 of 100 reviews)
  • Water-damage mitigation team returns daily to monitor drying until 100% complete — insurance guidance included on first visit. (cited in 1 of 100 reviews)
What reviewers praise
So grateful for Mike! He did an excellent job explaining what the possible reasons for my sink backup could be and an even greater job providing me with reasonable and affordable solutions. Extremely satisfied with the service provided. Got my water flowing …
Ieasha Mccullough · ★★★★★ · Google · Feb 2026
The most critical take we found
We had sewage coming up from our basement laundry drain and called Roto Rooter to help us. They did anything but. Eddie arrived on site and called in his supervisor, Max Corner. Max said that he was unable to open up the main basement clean out so they had to …
Michael Touhy · · Google · Feb 2026

We read 100 of 3,094 reviews · newest from Feb 2026 · BBB A+ accredited

Also serving Geneva — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Hansen Heating, Plumbing & Air 4.9 (254 Google reviews) · Marengo · 19.6 mi Call
Precision Today Plumbing Heating Cooling Electrical 4.8 (7,770 Google reviews) · South Elgin · 10.9 mi Call
Mendel Plumbing, Heating & Electric 4.9 (2,838 Google reviews) · St. Charles · 2.7 mi Call
A&P Grease Trappers, Inc 4.6 (112 Google reviews) · Batavia · 2.1 mi Call
Prestige Plumbing, Heating & Cooling 4.5 (154 Google reviews) · Batavia · 5.7 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,523 Google reviews) · Aurora · 12.9 mi Call
TJM Sewer and Plumbing 4.3 (79 Google reviews) · South Elgin · 12.7 mi Call
TR Miller Heating, Cooling, Plumbing and Electrical 4.9 (11,405 Google reviews) · Plainfield · 16.2 mi Call
ARS / Rescue Rooter 4.7 (5,129 Google reviews) · Addison · 15.6 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,774 Google reviews) · Addison · 14.8 mi Call
DRF Water Heating Solutions 4.7 (1,512 Google reviews) · Plainfield · 13.6 mi Call
The Scottish Plumber 4.8 (1,345 Google reviews) · Schaumburg · 16.9 mi Call
Courtesy Plumbing 4.9 (1,158 Google reviews) · Bolingbrook · 16.9 mi Call
MAS Plumbing, Inc. 4.9 (995 Google reviews) · Schaumburg · 13.3 mi Call
Franzen Plumbing, Inc 4.9 (630 Google reviews) · Elk Grove Village · 18.8 mi Call
Mr. Rooter Plumbing of Cook County 4.7 (552 Google reviews) · Arlington Heights · 19.9 mi Call
Tritan Plumbing 4.5 (407 Google reviews) · Plainfield · 13.4 mi Call
Stellar Plumbing, Drains and Water Heaters 4.9 (405 Google reviews) · Mount Prospect · 19.9 mi Call
Plumbing Pros 4.9 (382 Google reviews) · Warrenville · 16.7 mi Call
Aqua Knight Plumbing, Sewer, HVAC Services & Protection 4.9 (361 Google reviews) · Schaumburg · 14.2 mi Call
Midland Plumbing and Sewer Inc 4.8 (327 Google reviews) · Addison · 17.4 mi Call
Wiz Plumbing Inc. 4.9 (326 Google reviews) · Warrenville · 12.2 mi Call
RootBusters Plumbing, Sewer and Drains Inc. 4.9 (325 Google reviews) · Bolingbrook · 17.9 mi Call
OC Property Solutions Heating, Cooling, Plumbing, & Electric 5.0 (284 Google reviews) · Plainfield · 13.7 mi Call
J & S Plumbing Inc. 4.4 (281 Google reviews) · Schaumburg · 20.0 mi Call
TMZ Plumbing, Inc. 4.7 (267 Google reviews) · Plainfield · 16.4 mi Call
Hydro-Man Jetting & Drain Cleaning LLC. 5.0 (255 Google reviews) · Plainfield · 19.9 mi Call
The All Pipes INC. 5.0 (245 Google reviews) · Elk Grove Village · 18.9 mi Call
Quality Plumbing Services, Inc. 4.8 (200 Google reviews) · Lake Zurich · 15.8 mi Call
Expert Plumbing Service, Inc. 4.6 (200 Google reviews) · Lockport · 16.4 mi Call
Jim Dhamer Plumbing and Sewer Inc. 4.6 (188 Google reviews) · Warrenville · 12.9 mi Call
Tritan Services LLC 5.0 (168 Google reviews) · Warrenville · 8.4 mi Call
SLS Plumbing Heating & Cooling 4.9 (167 Google reviews) · Addison · 15.9 mi Call
Mr Rooter Plumbing 4.8 (164 Google reviews) · Addison · 12.1 mi Call
Expert Plumbing Heating & Electrical 4.7 (155 Google reviews) · Warrenville · 10.2 mi Call
Drip Drop Plumbing 4.6 (155 Google reviews) · Addison · 15.9 mi Call
Stephens Plumbing & Heating, Inc. 4.6 (150 Google reviews) · Clarendon Hills · 16.6 mi Call
MDM Plumbing & Sewer 5.0 (133 Google reviews) · Schaumburg · 16.1 mi Call
V.C. Plumbing, INC. 4.8 (125 Google reviews) · Hanover Park · 12.4 mi Call
Plumbing Management Services 4.9 (116 Google reviews) · Lockport · 16.6 mi Call
Midcity Plumbing 4.7 (113 Google reviews) · Elk Grove Village · 17.3 mi Call
Berwyn Western Plumbing and Heating Company 4.9 (108 Google reviews) · Berwyn · 18.0 mi Call
B & A Plumbing, Inc. 4.9 (98 Google reviews) · Schaumburg · 13.7 mi Call
Connor & Sons Plumbing 4.8 (97 Google reviews) · Warrenville · 9.5 mi Call

What reviewers complain about in Geneva

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Bulldog Plumbing, Inc.1 surprise fee complaint (themeCounts.surprise_fees=1): customer received extras installed and charged without consent; owner partially resolved with discount but full overcharge not reversed
  • Ability SepticWebsite advertises 24/7 phone answering but at least one customer couldn't reach anyone the day after a holiday — gap between advertised and actual availability
  • Good Call Plumbing1-star review: 2-week wait to view a shower leak, $180 service call charged, then 5+ days passed with no quote delivered and no record of it in their system when customer called to follow up.
  • Roto-Rooter Plumbing & Water CleanupAlleged upsell on non-existent pipe collapse: supervisor quoted $5,700 for a 'collapsed pipe' that a second company cleared with a snake the same day.
  • Roto-Rooter Plumbing & Water CleanupInsurance-targeting behavior reported: project manager asked to see homeowner's insurance policy immediately on arrival and commented 'great policy' before quoting work.
  • Roto-Rooter Plumbing & Water CleanupPhone staff conduct: reviewer reached a non-manager who was audibly surrounded by shouting and foul language during a complaint call.
  • Advantage Plumbing, Heating & Air ConditioningPricing described as a bit steep in 2 reviews — quality confirmed but cost is higher than some competitors.
  • Roto-Rooter Plumbing & Water CleanupPricing described as expensive in 1 review — "It wa..." (quote cut off) suggesting sticker shock after toilet repair; service quality praised but cost was a concern.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Geneva we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 857 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Bellwood, Berkeley, Bolingbrook, Broadview, Brookfield, Clarendon Hills, Darien, Downers Grove, Forest Park, Franklin Park, Hillside, Hines, Hinsdale, La Grange, La Grange Park, Lisle, Lyons, Maywood, Melrose Park, Naperville, Oak Brook, Riverside, Saint Charles, Stone Park — this Geneva guide covers those areas.

Nearby city guides