The Fair Plumber LLC
Plumber · South Elgin, IL · Open 24 hours per Google listing
Our verdict
The Fair Plumber: 4.9 stars across 699 Google reviews, BBB A+; fast_response in 24 of 100 analyzed, same-day dispatch in 13 reviews, only company to arrive same day during flooding when 3 competitors declined.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Geneva, IL · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch in 13 of 100 reviews — only company that sent someone out same day when 3 competitors declined during active flooding
1 cited review
“Our house is 100 years old. Water was backing up into our basement shower. We called 3 companies and only Fair Plumbing sent someone out that same day. Manny used the camera and found that some clay pipes had shifted and rodding out the pipes did not clear the build up.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Fair pricing cited in 11 reviews, cheap-plumber signal in 14 — charged less than competitors during emergency sump pump replacement with no emergency fee markup
1 cited review
“Finally found a plumber I can trust, and his name is Walter. He arrived on time, and solved a bunch of issues in only 2 hours at such a reasonable price, that I was shocked. He is no nonsense, and knows what he is doing. So glad I found him!”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Office follows up days after job to confirm satisfaction — cited in at least 1 of 100 analyzed reviews
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
2 reviews note pricing runs higher than expected — "expensive" theme in 2 of 100 analyzed despite fair-pricing brand
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Service and attitude has gone downhill since I hired Walter the first time many years ago. He was very abrupt with my 80 year old mother and not very good at communicating. Too many plumbers to not be treated with kindness and respect.”
“I wish I could give zero stars. Plumbing for new sink and faucet was completely installed wrong. He didn't make sure the dishwasher was hooked up and working properly. I hired a plumber because I don't know how to do plumbing work. The bottom cabinet under the sink flooded at least 4 inches of water. The trap was not even secured. I called him to let him know, he denied any knowledge of this and hung up on me. I …”
Positive
“Jose and Eric were INCREDIBLE! Honest, upfront and super helpful with every option they had. They truly saved the day! The laundry sink broke in the back and when I was unable to reach or see what the issue was i shut the main water valve off and began calling. No one was available, or they were too far away to be bothered until I reached out to The Fair Plumber. They came within an hour and handled it. Will use …”
“I had to get the line routed out between the house and the street, once that was fixed he had to repair the wax ring. Jose was my plumber, he was awesome! Polite and knowledgeable. A great smile too! I will definitely use him again. Thank you Jose!! 😊”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire The Fair Plumber LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own The Fair Plumber LLC?
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