Bulldog Plumbing, Inc.
Plumber · Batavia, IL
Our verdict
5★ on 688 reviews — 92 of 100 analyzed are 5-star; pre-appointment text confirmation with plumber name; bills came in at or below quote in multiple reviews; 5 expensive mentions offset by 7 fair_pricing across 100.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Geneva, IL · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Pre-appointment communication: tech name provided at booking, day-before confirmation text, early arrivals common — cited in at least 1 detailed review
1 cited review
“Called on a Friday, they were able to come out on Monday. I was asked what I needed, advised I needed a drain rodded out. Asked for a quote while making the appointment was quoted an approximately 2 hour job, $275. They were here less than 2 hours and the job was less than my quote!”
Bills at or below estimate: job priced at ~$275, came in less; sump pump repair correcting prior plumber's bad install without price gouging cited
1 cited review
“Called on a Friday, they were able to come out on Monday. I was asked what I needed, advised I needed a drain rodded out. Asked for a quote while making the appointment was quoted an approximately 2 hour job, $275. They were here less than 2 hours and the job was less than my quote!”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day response and follow-up call the day after to confirm satisfaction cited in review
1 cited review
“Doug did an awesome job diagnosing our heating issue! The pricing was very fair and he was able to come the same day. He even followed up with us the day after to make sure everything was completed to our satisfaction.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 surprise fee complaint (themeCounts.surprise_fees=1): customer received extras installed and charged without consent; owner partially resolved with discount but full overcharge not reversed
Cited in 2 of the 100 reviews we analyzed.
Pricing runs above average: themeCounts.expensive=5 across 100 reviews; $390 garbage disposal install called expensive by one reviewer
“They are honest, reliable and do great work, however, they are very expensive. $390 to install a garbage disposal.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called for a quote to install a back up sump system he came out and said he would call us back that was the last we heard from them. My husband did call a week later said he was looking for a part and we never heard back from them. Would not recommend. Poor customer service.”
“Mistakes were made and water damaged ensued and the owner of this company refused to take responsibility and fix the damage. Terrible customer service. Will not be hiring this company again.”
“We had a terrible experience with Bulldog Plumbing. We purchased a water softener from them two years ago and just recently discovered that the water softener was installed incorrectly. Half the house was getting softened water while the other half was not. We called the company to come back and see what kind of a half-@$$ job they did. The owner showed up at the house and flatly refused to fix the problem or …”
Positive
“I own a dog grooming business in Batavia. Our main hot water heater wasn't working. This is the busiest week of the year. Christmas! I heard great things about Bull Dog Plumbing. I called and they came out. They were very nice, accommodating and professional. Very reasonable price. We are up and running! I recommend them highly. Great job.”
“Fast and efficient service! I called Bulldog Plumbing for a leak under my kitchen sink and in under an hour, John had cut out the portion of the pipe that was leaking, replaced it with a new copper pipe and re-attached the sink and dishwasher. Everything was up and running again before I even realized it! I was bracing myself for the bill, but found it to be extremely fair, and in the lower end of the ballpark …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2017.
Across platforms
Should you hire Bulldog Plumbing, Inc.?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Bulldog Plumbing, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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