FastPlumber near me

The 15 24/7 plumbers serving Geneva

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 849 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown GenevaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 849 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Geneva →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
5.0 (753 Google reviews) 11.1 mi from downtown Geneva

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Andersen Plumbing, Heating & AC — perfect 5.0 on 753 reviews; no-upsell policy cited verbatim in 1 of 5 analyzed reviews; furnace installation quality praised by 3 reviewers; toilet replacement confirmed same week as HVAC job.

Rating mix — of the 5 reviews we analyzed753 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 753 reviews so far. Treat this as a first read.

What reviewers keep saying

  • No-upsell, transparent pricing: 1 of 5 reviews explicitly states 'no gimmicks, just give you exactly what you need for your house' with reasonable multi-furnace quotes (cited in 1 of 5 reviews)
  • Post-install follow-through: Kyle returned the day after installation to make minor adjustments on a 2-furnace job; reviewers cite consistent quality outcomes (cited in 2 of 5 reviews)
  • Same-week toilet replacement confirmed in 1 review alongside a concurrent HVAC installation with equally positive outcome (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jon was extremely personable and very friendly. This guy loves his job! The quote we got from him was reasonable considering we needed two furnaces replaced. We’ve used Anderson’s for plumbing in the past and never had any issues, so we decided to try them …”
Dave Lach · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 753 reviews · newest from Feb 2026

(630) 528-1343
Full report →Website ↗
2

Advantage Plumbing, Heating & Air Conditioning

Top pick24/7 per Google listing
4.7 (4,104 Google reviews)4.5 on Yelp (76) 9.2 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Advantage Plumbing (Four Seasons affiliate): 4.7 stars on 4,104 reviews; same-day HVAC and plumbing dispatch confirmed, technicians praised by name across multiple reviews, and weekend calls documented — though pricing runs above average.

Rating mix — of the 15 reviews we analyzed4,104 total on Google
5★9
4★1
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Same-day appointment confirmed for toilet, water heater, and HVAC jobs across multiple reviews; within-2-hour evaluation dispatch in 1 review. (cited in 3 of 100 reviews)
  • Weekend availability confirmed across multiple reviews — Jay took weekend emergency calls; Edward fixed sump pump on a weekend. (cited in 2 of 100 reviews)
  • Jason found 2 additional plumbing issues during same service call and fixed all three during a single visit. (cited in 1 of 100 reviews)

What reviewers complain about

  • Pricing described as a bit steep in 2 reviews — quality confirmed but cost is higher than some competitors. (2 of 100 reviews)
What reviewers praise
“I’m a new homeowner and six months into homeownership the thermostat and sensor on the old 9 year old water tank died. I called Four Seasons and they were out within 2 hours to evaluate my situation and make recommendations. I could either repair the old …”
Matthew Kooperman · ★★★★★ · Google · Feb 2026
The most critical take we found
“Does good work but charges a bomb for it. Initial assessment may be a cheap $29 but final check will be in thousands. Will literally loot you if you do not have enough knowledge about fair pricing. The services are not worth it.”
Eric S. · ★ · Yelp · Aug 2014

We read 100 of 4,104 reviews · newest from Feb 2026

(847) 994-4761
Full report →Website ↗
3

Lifeline Plumbing, Heating & Cooling

Top pick24/7 per Google listing
4.9 (3,281 Google reviews) 14.5 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 3281 reviews; BBB A+ accredited; water heater replaced under 24 hours in 1 reviewed quote, sewer line collapse diagnosed and scheduled next day, fast_response in 2 of 5 analyzed quotes.

Rating mix — of the 5 reviews we analyzed3,281 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 3,281 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-24-hour water heater turnaround documented — hot water out in the evening, new heater installed by next day, with office proactively setting timing expectations. (cited in 1 of 5 reviews)
  • Sewer line collapse diagnosed on first visit with next-day start confirmed in 1 reviewed quote. (cited in 1 of 5 reviews)
  • Technicians protect surfaces before work and clean up afterward; sewer tech tested all drains multiple times post-repair before leaving. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Miguel, our technician, was absolutely great. He was professional, knowledgeable and very courteous. He immediately assessed the issue with our sewer line and proposed a solution. He explained everything well (without talking down to us) and gave us the cost …”
Vilia Drazdys · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,281 reviews · newest from Mar 2026 · BBB A+ accredited

(847) 802-8401
Full report →Website ↗
4

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,071 Google reviews) 10.2 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 2,071 Google reviews with BBB A+ accredited — 5 of 5 analyzed reviews are 5-star; technicians praised for thorough sewer-pipe replacement and clear communication, but pricing drew explicit complaints in 2 of 5 reviews.

Rating mix — of the 5 reviews we analyzed2,071 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,071 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Supervisor Levi explained the issue clearly and walked customers through options, reducing stress on a complex job — communication praised in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Same-day arrival confirmed (within 3-4 hours of call) for emergency toilet overflow; technician left bathroom clean after job. (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing described as expensive in 1 review — "It wa..." (quote cut off) suggesting sticker shock after toilet repair; service quality praised but cost was a concern. (1 of 5 reviews)
What reviewers praise
“Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we couldn't plunge it out! Roto- Rooter to the rescue! Our Technician, Marc, was …”
nancy anderson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,071 reviews · newest from Mar 2026 · BBB A+ accredited

(630) 463-9168
Full report →Website ↗
5

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
4.9 (1,727 Google reviews) 9.8 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1,727 reviews; all 5 analyzed are 5-star with workmanship cited in 2 and fast response in 1 — technicians named individually (Nate, Zach, Jon, Cesar, Joe, Evan, Michelle) with consistent multi-visit satisfaction across different house issues.

Rating mix — of the 5 reviews we analyzed1,727 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,727 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough diagnosis with no pressure: furnace inspection showed photos of issues, options prioritized by urgency without pushing unnecessary repairs — confirmed across 2 of 5 reviews. (cited in 2 of 5 reviews)
  • Consistent quality across multiple visits: reviewer used company multiple times over several months for different issues and rated each experience 'consistently superb.' (cited in 1 of 5 reviews)
  • Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things …”
Jeanette Hoffman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,727 reviews · newest from Feb 2026

(630) 557-8405
Full report →Website ↗
6

The Fair Plumber LLC

Top pick24/7 per Google listing
4.9 (699 Google reviews)4.7 on Yelp (61) 19.3 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

The Fair Plumber: 4.9 stars across 699 Google reviews, BBB A+; fast_response in 24 of 100 analyzed, same-day dispatch in 13 reviews, only company to arrive same day during flooding when 3 competitors declined.

Rating mix — of the 15 reviews we analyzed699 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Same-day dispatch in 13 of 100 reviews — only company that sent someone out same day when 3 competitors declined during active flooding (cited in 3 of 100 reviews)
  • Fair pricing cited in 11 reviews, cheap-plumber signal in 14 — charged less than competitors during emergency sump pump replacement with no emergency fee markup (cited in 3 of 100 reviews)
  • Office follows up days after job to confirm satisfaction — cited in at least 1 of 100 analyzed reviews (cited in 1 of 100 reviews)

What reviewers complain about

  • 2 reviews note pricing runs higher than expected — "expensive" theme in 2 of 100 analyzed despite fair-pricing brand (1 of 100 reviews)
What reviewers praise
“Jose and Eric were INCREDIBLE! Honest, upfront and super helpful with every option they had. They truly saved the day! The laundry sink broke in the back and when I was unable to reach or see what the issue was i shut the main water valve off and began …”
Orlando Santiago Jr · ★★★★★ · Google · Feb 2026
The most critical take we found
“Service and attitude has gone downhill since I hired Walter the first time many years ago. He was very abrupt with my 80 year old mother and not very good at communicating. Too many plumbers to not be treated with kindness and respect.”
GAYLE Y. · ★ · Yelp · May 2022

We read 100 of 699 reviews · newest from Feb 2026 · BBB A+ accredited

(630) 833-0808
Full report →Website ↗
7

Dundee Services Inc

Top pick24/7 per Google listing
5.0 (85 Google reviews) 15.1 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Small operator (Peter) with a perfect 5.0 across 85 Google reviews — but evidence quotes are heavily HVAC (AC, furnace, boiler), not plumbing. Reviewers cite short-notice arrivals, fair pricing, and a Sunday-morning holiday-weekend save. No BBB accreditation on file.

Rating mix — of the 15 reviews we analyzed85 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Peter showed up on very short notice and corrected the problem quickly at a fair price (cited in 2 of 71 reviews)
  • Came out Sunday morning of a holiday weekend after an SOS call to get a customer's AC running again (cited in 1 of 71 reviews)
  • Spent three days problem-solving an old AC system and kept the customer updated by call throughout (cited in 1 of 71 reviews)

What reviewers complain about

  • Most cited work in the evidence quotes is HVAC (AC, furnace, boiler, ducts) rather than plumbing — limited plumbing-specific track record visible (4 of 71 reviews)
  • One emergency call took 2 hours for Peter to arrive on site before evaluation could begin (1 of 71 reviews)
What reviewers praise
“My company Safe Harbor Realty used Dundee for emergency heat situations in Arlington Heights And other suburbs. He was very quick to respond. The call was professional, prompt and he has and was and is very reliable. We still use him to this day and are very …”
Kristina Morales · ★★★★★ · Google · Dec 2021
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 71 of 85 reviews · newest from Dec 2021

(224) 770-1710
Full report →Website ↗
8

Hansen Heating, Plumbing & Air

Top pick24/7 per Google listing
4.9 (254 Google reviews)4.3 on Yelp (16) 19.6 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 254 reviews; water-heater mentioned 14 times and fast_response in 18 of 100 analyzed reviews, with weekend/emergency coverage confirmed; one 1-star review documents 3 consecutive Bradford White water heater installation failures over 6 years.

Rating mix — of the 15 reviews we analyzed254 total on Google
5★10
4★0
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Documented water heater installation errors: Bradford White heater replaced 3 times in 6 years, each failing; manufacturer told customer Hansen was not installing them correctly. Tech Shane cited as rude when questioned. (1 of 100 reviews)
  • Water heater installation quality disputed: 1-star reviewer reports 3 failed Bradford White installs over 6 years; manufacturer confirmed incorrect installation technique, including exhaust pitched without incline causing water buildup. (1 of 100 reviews)

To be fair

  • fast_response cited in 18 of 100 analyzed reviews — highest single theme count; same-day calls honored even on Sundays with upfront pricing for weekend surcharges. (cited in 3 of 100 reviews)
  • workmanship praised in 20 of 100 reviews; technicians explain findings, show customers the problem, and clean up after completing work. (cited in 3 of 100 reviews)
  • Weekend and evening emergency coverage confirmed: sewer backup resolved on a Friday evening; furnace failure handled on a Sunday with transparent cost disclosure. (cited in 2 of 100 reviews)
What reviewers praise
“Bruce did a great job today. He explained everything he did and cleaned up after him self. Great job Bruce.”
Harold Oelkers · ★★★★★ · Google · Dec 2025
The most critical take we found
“Very poor installation and service on our water heaters. They replaced a Bradford White water heater in our house 3 times over 6 years, and each one failed. When I talked with the manufacturer of the water heater, they said Hansen was not installing them …”
Tom Vedder · ★ · Google · Dec 2025

We read 100 of 254 reviews · newest from Dec 2025

(847) 669-5000
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
9

Pro Services Plumbing, Drains, Sewer Lining

Caveats apply24/7 per Google listing
5.0 (174 Google reviews) 5.1 mi from downtown Geneva

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

5-star with 174 reviews but only 1 review analyzed; the single review praises knowledgeable tech Alex for drain rodding with clear explanations and on-time scheduling updates.

Rating mix — of the 1 review we analyzed174 total on Google
5★1
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 1 of 174 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Scheduled promptly, kept updated on arrival times, and tech Alex clearly explained the problem (cited in 1 of 1 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“The work I received from Pro Services was great from start to finish. I had a rodding done and their team made it all quick and easy. I was scheduled and kept updated on arrival times. Alex was very knowledgeable in what he was doing and did a great job on …”
Ira · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 174 reviews · newest from Jun 2026

(630) 487-7879
Full report →Website ↗
10

Ability Septic

Caveats apply24/7 per Google listing
4.6 (251 Google reviews)3.7 on Yelp (37) 2.1 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.6★ from 251 reviews with 82% positive sentiment; fair_pricing cited 7 times and workmanship 12 times, but 18% negative and reviewConsistency of 0.42 reveal a polarized customer base — 18 of 100 analyzed reviews are 1-star with slow-response and availability complaints.

Rating mix — of the 15 reviews we analyzed251 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Website advertises 24/7 phone answering but at least one customer couldn't reach anyone the day after a holiday — gap between advertised and actual availability (1 of 100 reviews)
  • 24/7 claim disputed: website says 24/7 but customer couldn't reach anyone the day after a holiday — no emergency coverage that day (1 of 100 reviews)
  • slow_response flagged in 3 reviews; 18 of 100 analyzed are 1-star — above-average complaint rate for a 4.6★ business (1 of 100 reviews)

To be fair

  • fair_pricing cited in 7 reviews; 35-year loyal customer cites courteous staff, fair prices, and prompt scheduling consistently (cited in 3 of 100 reviews)
  • workmanship cited in 12 reviews; septic cleanouts and pump replacements praised for thoroughness and site cleanliness (cited in 3 of 100 reviews)
  • Holiday-weekend emergency response: answered when no other company would pick up over a holiday weekend (cited in 1 of 100 reviews)
What reviewers praise
“My nephew needed septic pumped they showed up immediately!! In Lockport today ! Very good service!!!!!!!!”
Gary B. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
“their website says all over it that they answer the phone 24/7. they in fact do not answer 24/7. while I understand today is the day after a holiday 24/7 to me would mean everyday. how can you have emergency services if you don't answer the phone?”
Brigette M. · ★ · Yelp · Dec 2022

We read 100 of 251 reviews · newest from Dec 2018

(331) 757-6258
Full report →Website ↗
11

Prestige Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.5 (154 Google reviews) 5.7 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.5★ from 154 reviews with 90% positive sentiment; professional theme dominates (32 of 71 analyzed) and emergency/same-day responses confirmed in 8+ mentions, though 1 pricing complaint about a $3,500 water-heater quote undercuts fair-pricing confidence.

Rating mix — of the 15 reviews we analyzed154 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Boiler job: thermostats all failed within 13 months of install; tech charged $200 to inspect and didn't verify wire repair worked — quality-control lapse (1 of 71 reviews)
  • Water-heater quote of $3,500+ vs competitor's $2,300 for the same job — pricing gap flagged in 2-star review (1 of 71 reviews)
  • 1-star review describes boiler repair where thermostat wire was not tested after fix and $200 charged just to confirm no further boiler issue (1 of 71 reviews)

To be fair

  • Same-day emergency response across 8 mentions; 20-year customer cites arriving within an hour when needed (cited in 2 of 71 reviews)
  • professional theme cited in 32 of 71 analyzed reviews; technicians described as courteous, direct, and thorough including carbon monoxide emergency same-day (cited in 3 of 71 reviews)
  • Chose inexpensive repair over unnecessary parts on water heater — honesty confirmed in review (cited in 1 of 71 reviews)
What reviewers praise
“Awesome job, great service, and extremely professional. Highly recommend”
John Proczko · ★★★★★ · Google · Dec 2018
The most critical take we found
“WOW, I have a boiler in the house and says within a year and one month all 6 of my thermostats went bad that he had tested and worked last year when he installed a brand new boiler and wanted 200$ to say yeah nothing wrong with the boiler. He swore that all …”
just me · ★ · Google · Dec 2019

We read 71 of 154 reviews · newest from Dec 2018

(630) 557-1517
Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (3,094 Google reviews)2.2 on Yelp (100) 18.1 mi from downtown Geneva

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ Google from 3,094 reviews, but analyzed sample is 53% negative — pricing complaints dominate (49 of 100 reviews mention cost) with themeCounts.surprise_fees=6 and themeCounts.expensive=10.

Rating mix — of the 15 reviews we analyzed3,094 total on Google
5★3
4★1
3★1
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged upsell on non-existent pipe collapse: supervisor quoted $5,700 for a 'collapsed pipe' that a second company cleared with a snake the same day. (1 of 100 reviews)
  • Insurance-targeting behavior reported: project manager asked to see homeowner's insurance policy immediately on arrival and commented 'great policy' before quoting work. (1 of 100 reviews)
  • Phone staff conduct: reviewer reached a non-manager who was audibly surrounded by shouting and foul language during a complaint call. (1 of 100 reviews)

To be fair

  • Weekend and emergency availability confirmed: themeCounts.weekend_or_emergency=9 and 8 reviews mention emergency-plumbers service, including a holiday weekend sewer-line dig. (cited in 3 of 100 reviews)
  • Fast dispatch on arrival: themeCounts.fast_response=12; technician Mike cited twice for arriving quickly and resolving the job in a single visit. (cited in 2 of 100 reviews)
  • Water-damage mitigation team returns daily to monitor drying until 100% complete — insurance guidance included on first visit. (cited in 1 of 100 reviews)
What reviewers praise
“So grateful for Mike! He did an excellent job explaining what the possible reasons for my sink backup could be and an even greater job providing me with reasonable and affordable solutions. Extremely satisfied with the service provided. Got my water flowing …”
Ieasha Mccullough · ★★★★★ · Google · Feb 2026
The most critical take we found
“We had sewage coming up from our basement laundry drain and called Roto Rooter to help us. They did anything but. Eddie arrived on site and called in his supervisor, Max Corner. Max said that he was unable to open up the main basement clean out so they had to …”
Michael Touhy · ★ · Google · Feb 2026

We read 100 of 3,094 reviews · newest from Feb 2026 · BBB A+ accredited

(847) 448-1076
Full report →Website ↗
13

Precision Today Plumbing Heating Cooling Electrical

We'd call someone else first24/7 per Google listing
4.8 (7,770 Google reviews)1.9 on Yelp (100) 10.9 mi from downtown Geneva

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

100 reviews analyzed, 7,770 total Google reviews, BBB A rated: reviewConsistency=0.109 — 56 one-star vs 36 five-star in the sample; expensive theme in 9 reviews, surprise_fees in 4, and slow_response in 12 contradict the strong overall Google rating.

Rating mix — of the 15 reviews we analyzed7,770 total on Google
5★3
4★0
3★0
2★3
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Price far above market: $520 for a 20-minute shut-off valve install (comparable jobs ~$100); $640 for dishwasher and fridge installation; sewer rodding charged 5x competitor rate for identical scope (reviews FzJ3hM1IPZlDRJl1qLO5, fXshoNrwA26ahQ6RfEoH, NZndnK2Y9NJPWOgFFjHB). (3 of 100 reviews)
  • License misrepresentation flagged: caller was assured all plumbers are licensed and bonded, but the tech who arrived was not actually a licensed plumber (review 56OQc0GgyxtLCwNrSyuC). (1 of 100 reviews)
  • Scheduling failures on paid jobs: $15k sewage/pipe job — concrete contractor stood up client over a dozen times across weeks with no follow-through from Precision Today management (review Qr9WqIDUj3yXL9ZKzTjO). (1 of 100 reviews)

To be fair

  • fast_response theme in 13 reviews — dispatched same day for burst pipes and some emergencies; annual maintenance plan includes timely technician visits (review TJR8QE64ATcvvkEU40XV). (cited in 3 of 100 reviews)
  • Knowledgeable technicians — Carlos, Daniel, Steve, and Ray each cited individually for diagnosing root causes and explaining work clearly; avoided unnecessary heater replacement on one job (review nyQEk4uhj8ZmFUjmBKAm). (cited in 3 of 100 reviews)
What reviewers praise
“We had two separate issues come up and had the pleasure of working with Carlos and Daniel. I have to say we have been having issues with the plumbing and pipes since we moved in around 5 years ago and never have we had such a positive experience. They were …”
riana trice · ★★★★★ · Google · Feb 2026
The most critical take we found
“I am very disappointed with the recent service and the overall handling of my account. If a technician cannot replace a clearly dirty filter or at least document the issue on the work completion form, how is a customer supposed to trust that the rest of the …”
Amrendra Kumar · ★ · Google · Feb 2026

We read 100 of 7,770 reviews · newest from Feb 2026 · BBB A accredited

(630) 326-7850
Full report →Website ↗
14

A&P Grease Trappers, Inc

We'd call someone else first24/7 per Google listing
4.6 (112 Google reviews)2.5 on Yelp (15) 2.1 mi from downtown Geneva

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.6-star grease-trap/septic specialist with 79% positive sentiment but 20% negative; reviewConsistency 0.382 is the lowest in this run — 4 unprofessional flags and a truck-crash complaint are concrete red flags amid sewer/emergency strengths.

Rating mix — of the 15 reviews we analyzed112 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Truck crashed into customer's property fixture and company refused to pay damages — serious liability/accountability flag (1 of 81 reviews)
  • Unsolicited 'inspection' calls post-service described as a scam tactic; company reported changing phone numbers to evade blocks (1 of 81 reviews)
  • Emergency call confirmed then cancelled — failed to show up on a scheduled emergency job (1 of 81 reviews)

To be fair

  • Sewer line rodding priced at ~$300 vs a $2k+ competitor quote in the same job; fair value acknowledged across 5 cheap-plumber mentions (cited in 1 of 81 reviews)
  • Crew arrived earlier than predicted, cleaned up afterwards, and showed strong on-site workmanship per 5 workmanship theme hits (cited in 2 of 81 reviews)
What reviewers praise
“People including myself often forget to take the time to commend a company for getting it right. Jimmy & Jared were fast/efficient, knowledgeable, and kind. I look forward to working with your company on additional future projects.”
Sharif N. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
“Had an emergency call set up and after the job was rescheduled, we recieved a call stating they were not coming. Thank you for getting our hopes up then letting us down.”
Anthony Smith · ★ · Google · Dec 2022

We read 81 of 112 reviews · newest from Dec 2018

(630) 216-8481
Full report →Website ↗
15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,523 Google reviews) 12.9 mi from downtown Geneva

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Roto-Rooter Aurora: 4.8★ across 1,523 reviews, BBB A+ accredited, but 3 of 5 analyzed reviews are 1-star — dispatcher dismissed a customer mid-sentence, a $75 diagnostic visit yielded no work and a $15k upsell, and 2 separate same-day appointment no-shows.

Rating mix — of the 5 reviews we analyzed1,523 total on Google
5★2
4★0
3★0
2★0
1★3

Small sample — we've analyzed only 5 of 1,523 reviews so far. Treat this as a first read.

Why we're cautious

  • $75 diagnostic fee paid, tech did nothing except look at a boiler and quote $15k replacement without identifying what was actually broken — 'you didnt even look at it' (oiVVUBqWnHIZk0KMUwO7) (1 of 5 reviews)
  • Phone staff dismissiveness documented: dispatcher cut off customer mid-question, said 'they couldn't tell me anything' about the planned service approach (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)
  • Dispatcher cut off a customer asking basic pre-service questions, refused to explain what the technician planned to do — 'repeatedly cut me off while I was speaking' (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)

To be fair

  • Technician Erlin documented as thorough — diagnosed an issue previous plumbers missed, explained the problem clearly without upselling (wn1W0AEObjT0BJiQLnzj) (cited in 1 of 5 reviews)
  • Technician Kemal did not upsell unneeded services — explained only what was actually needed during the visit (hObcsjuwLeLZS7Q22cXl) (cited in 1 of 5 reviews)
What reviewers praise
“Kemal with Roto-Rooter was great! He explained everything that was recommended to be serviced and didn't try to upsale me on a service that wasn't needed. I highly recommend Kemal and I'll definitely be reaching out to him again when I need any plumbing …”
Burst Flames Entertainment · ★★★★★ · Google · Mar 2026
The most critical take we found
“I scheduled a plumber to come out and had a few questions after booking the appointment. I called back simply to understand what the technician planned to do since I had already had the line rodded a few months ago and didn’t want to just repeat the same …”
Joseph Morisco · ★ · Google · Mar 2026

We read 5 of 1,523 reviews · newest from Mar 2026 · BBB A+ accredited

(630) 463-9182
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Geneva we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 849 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

Aurora, IL · 136 plumbers · 8 miBig Rock, IL · 56 plumbers · 15 miBurlington, IL · 77 plumbers · 17 miAlgonquin, IL · 152 plumbers · 20 miPlainfield, IL · 93 plumbers · 21 mi