Jim Dhamer Plumbing and Sewer Inc.
Plumber · Warrenville, IL
Our verdict
Jim Dhamer Plumbing 4.6★ (188 reviews); beat all 6 phone-quoting competitors by more than 2x on a sump pump job — but 1 of 5 analyzed reviews documents a rude tech-to-customer interaction during scheduling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Pricing undercuts the market — beat every competitor offering phone quotes on a sump pump swap by more than 2x; burst-pipe repair also praised as great value.
2 cited reviews
“I called about 13 plumbers to get a quote for a non-emergency job, a sump pump swapping. Of the remaining half who were willing to give me quotes over the phone, every single one was more than twice the price of what Jim Dhamer Plumbing Inc. quoted.”
“We had a pipe burst recently and called Jim Dhamer Plumbing for the repair. Tom and Caden arrived as scheduled and completed the job quickly and efficiently. They were super professional, the workmanship was excellent, and the price was great!”
Emergency fitting confirmed twice in one year — both times accommodated same-day despite a busy schedule, arriving within hours.
1 cited review
“I have had to call Dhamer Plumbing twice in the last year for emergency issues. Both times, they made sure that they fit me into their busy schedule and arrived within hours to solve the issues. They are friendly, knowledgeable, and honest.”
Technician Adam handled 4 odd jobs in a single visit including parts replacement; Tom and Caden praised for speed, cleanliness, and workmanship on burst pipe repair.
1 cited review
“We had a pipe burst recently and called Jim Dhamer Plumbing for the repair. Tom and Caden arrived as scheduled and completed the job quickly and efficiently. They were super professional, the workmanship was excellent, and the price was great!”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review documents a plumber who was hostile on phone during scheduling — communication breakdown at intake stage in a 5-review analyzed corpus.
“She then transferred me to a plumber, who was extremely rude and sounded very irritated. He said, "Ma'am, I can't just show up for two hours and"”
Phone-transfer rude tech: scheduler was patient but transferred to a plumber described as 'extremely rude and sounded very irritated' when a customer asked for a 2-hour window.
“She then transferred me to a plumber, who was extremely rude and sounded very irritated. He said, "Ma'am, I can't just show up for two hours and"”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I tried to make an appointment to have my toilet looked at. The woman who initially answered the phone was kind and patient. She explained that there was no availability this week due to emergencies but said she would open a ticket for me. I told her that was fine since my issue was not urgent and I could wait. The next day, she called back and offered a same-day window from 11 a.m. to 3 p.m. I explained that I …”
Positive
“Our plumber, Adam, was awesome! Friendly, courteous, professional, and knowledgeable. We had four odd jobs and he was able to tend to them all, including replacing parts. Fair pricing, quick service - highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Jim Dhamer Plumbing and Sewer Inc.?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Jim Dhamer Plumbing and Sewer Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Jim Dhamer Plumbing and Sewer Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Aurora · Geneva · Plainfield · Homer Glen