ARS / Rescue Rooter
Plumber · Addison, IL · Open 24 hours per Google listing
Our verdict
Consistently fast response times and professional service across HVAC and plumbing work, with scheduling occasionally challenged by emergency call prioritization.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response with same-day or next-day service: 3 of 5 reviewers explicitly mention rapid scheduling and arrival (late Monday to next day installation, same-day booking, next-day furnace installation).
2 cited reviews
“Very fast, called late Monday early next day installed.”
“Very knowledgeable, super polite and no high pressure sales.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship and attention to detail: 2 of 5 reviews highlight professional cleanup and comprehensive service quality (cleanup so thorough 'couldn't tell difference when they left', technician checked additional systems proactively).
1 cited review
“Cleanup was really good. Couldn't tell difference when they left.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest communication without aggressive upselling: 2 of 5 reviewers specifically praise politeness, knowledgeability, and lack of high-pressure sales tactics.
1 cited review
“Very knowledgeable, super polite and no high pressure sales.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Reliable warranty service execution: 1 of 5 reviews confirms quick and proper warranty work on major HVAC system installed 18 months prior.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Scheduling challenges during peak demand: 1 of 5 reviewers noted difficulty scheduling non-emergency calls, attributed to prioritization of 'no heat' emergency calls over routine service.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Fast and clean! They walked me through the new setup. Very Fast, I called late Monday early the next day they were out and installed my heat pump and furnace.”
“Our furnace went out we called Lowes for an emergency Tech; they had referred us to ARS/Rescue Rooter. The serviceman came when they said, he did everything he could, very polite and knowledgeable. Our furnace was old so we chose to get a price on a new one. The next day the Salesman was here first thing in the am as they said. Matt was very knowledgeable, super polite and no High pressure sales. A comfortable …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,129 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire ARS / Rescue Rooter?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own ARS / Rescue Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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