Hydro-Man Jetting & Drain Cleaning LLC.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 255 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 255 Reviews Tell Us
Emergency Response
Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)
Communication
Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments
Exceptional communication during crises: Josh calmly talks panicked homeowners through problems, explains plumbing in understandable terms, and sends status updates so you're not left guessing
Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)
Pricing
Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)
Fair trip charges with transparent pricing: one reviewer notes trip fee is waived if parts replacement is needed
Customer reviews
Reviews from Google, Yelp & more
I can’t say enough good things about Josh. I called in a very stressful situation, and he took the time to calmly talk me through what was happening, explain things in a way I could understand, and help me feel grounded when I was panicking. He was patient, kind, and never rushed me, even though he clearly had a lot going on himself. Josh scheduled us an appointment and made sure we knew exactly what the next steps were. That level of care and professionalism means so much during an emergency. Highly recommend.
5-stars all the way for the 'Hydro-Man' and his team. The communication from when I reached out to the completion of the service was exceptional. Josh, the owner, texted me updates on their arrival and they completed the service in a prompt, professional manner. Additionally, Josh and his team were more than happy to educate me on my sewer system and welcomed me to watch the entire process. As a new homeowner, it was invaluable to spend time learning about the plumbing in my home while simultaneously receiving top notch service. I will be a repeat customer!
I completely agree with all the glowing reviews—this company is exceptional! I cannot recommend their services highly enough. Josh and his team were outstanding from start to finish. He responded promptly to every call and text, addressed my request quickly, and resolved our issue while taking the time to explain each step clearly. If I ever face another issue, I won’t hesitate to call Josh and Hydro-Man Jetting & Drain Cleaning LLC again!
Josh is the nicest of people! He is exceptional at communication - he was great at sending texts when the appt was scheduled, he was running behind due to an existing customer that has an emergency flooding issue, and when he was on his way. I greatly appreciated his updates instead of guessing and waiting around. When him and his partner did arrive, they were very knowledgeable in knowing exactly what needed to be fixed. Very reasonable trip charge which gets waived if you have any parts that need to be replaced. We will certainly use again (hopefully we don’t need to ha!)
We had some plumbing issues and had to call to see if Hydro-Man could come out same day to work on it, we figured we had a clog in our main sewer line. Josh came out same day spent 4 hours working on all of our plumbing issues! Our main line got rodded and he fixed our leaking pipes under our kitchen sink. He was so professional, very responsive! He got everything done quickly, cleaned up after himself, was super friendly, and our dog loved Josh. Before and after pictures.
Business details
Service area
Based in Plainfield. Serves 22 nearby cities within 20 miles:
Hydro-Man Jetting & Drain Cleaning LLC.