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Hydro-Man Jetting & Drain Cleaning LLC.

Plainfield, IL
5(255 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 255 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 255 Reviews Tell Us

Emergency Response

Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)

Communication

Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments

Exceptional communication during crises: Josh calmly talks panicked homeowners through problems, explains plumbing in understandable terms, and sends status updates so you're not left guessing

Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)

Pricing

Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit)

Fair trip charges with transparent pricing: one reviewer notes trip fee is waived if parts replacement is needed

Fast ResponderFair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Jessica McMahen

I can’t say enough good things about Josh. I called in a very stressful situation, and he took the time to calmly talk me through what was happening, explain things in a way I could understand, and help me feel grounded when I was panicking. He was patient, kind, and never rushed me, even though he clearly had a lot going on himself. Josh scheduled us an appointment and made sure we knew exactly what the next steps were. That level of care and professionalism means so much during an emergency. Highly recommend.

M
Mark Carlson

5-stars all the way for the 'Hydro-Man' and his team. The communication from when I reached out to the completion of the service was exceptional. Josh, the owner, texted me updates on their arrival and they completed the service in a prompt, professional manner. Additionally, Josh and his team were more than happy to educate me on my sewer system and welcomed me to watch the entire process. As a new homeowner, it was invaluable to spend time learning about the plumbing in my home while simultaneously receiving top notch service. I will be a repeat customer!

D
Dave Malik

I completely agree with all the glowing reviews—this company is exceptional! I cannot recommend their services highly enough. Josh and his team were outstanding from start to finish. He responded promptly to every call and text, addressed my request quickly, and resolved our issue while taking the time to explain each step clearly. If I ever face another issue, I won’t hesitate to call Josh and Hydro-Man Jetting & Drain Cleaning LLC again!

H
Heather D

Josh is the nicest of people! He is exceptional at communication - he was great at sending texts when the appt was scheduled, he was running behind due to an existing customer that has an emergency flooding issue, and when he was on his way. I greatly appreciated his updates instead of guessing and waiting around. When him and his partner did arrive, they were very knowledgeable in knowing exactly what needed to be fixed. Very reasonable trip charge which gets waived if you have any parts that need to be replaced. We will certainly use again (hopefully we don’t need to ha!)

C
Christina Blase

We had some plumbing issues and had to call to see if Hydro-Man could come out same day to work on it, we figured we had a clog in our main sewer line. Josh came out same day spent 4 hours working on all of our plumbing issues! Our main line got rodded and he fixed our leaking pipes under our kitchen sink. He was so professional, very responsive! He got everything done quickly, cleaned up after himself, was super friendly, and our dog loved Josh. Before and after pictures.

Business details

Phone
(815) 999-7254
Address
15020 S Illinois St, Plainfield, IL 60544, USA
Hours
Open 24 hours

Service area

Based in Plainfield. Serves 22 nearby cities within 20 miles:

Last updated June 27, 2026 · Data from Google Reviews
0

Hydro-Man Jetting & Drain Cleaning LLC.

5.0$
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