Quality Plumbing Services, Inc.
Plumber · Lake Zurich, IL · Open 24 hours per Google listing
Our verdict
Shows up fast even for emergencies, charges fairly, and fixes problems right the first time—Dan is the standout tech who keeps customers coming back for years.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency responsiveness: multiple reviewers report same-day or next-morning service for urgent issues like burst pipes, sump pump failures, and clogs
Cited in 4 of the 95 reviews we analyzed.
Honest pricing and efficiency: 5 reviewers explicitly mention fair pricing, cost savings vs competitors, and not overselling unnecessary work
1 cited review
“much cheaper than the competitors”
Cited in 5 of the 95 reviews we analyzed — 4 cited reviews not excerpted here.
First-time problem resolution: 6+ reviewers note issues fixed correctly on first visit, avoiding the need for callbacks or workarounds that plagued them with other plumbers
Cited in 5 of the 95 reviews we analyzed.
Clear communication and education: 7+ reviewers praise techs for explaining problems, solutions, and maintenance in understandable terms without pressure
1 cited review
“he kept me updated and got it sorted without any hassle”
Cited in 6 of the 95 reviews we analyzed — 5 cited reviews not excerpted here.
Named technician loyalty: Dan, Scott, Kevin, Brian, Wally, and John are individually praised by name across 15+ reviews for professionalism and competence
1 cited review
“Dan punctual professional fixed problem plaguing us decades”
Cited in 5 of the 95 reviews we analyzed — 4 cited reviews not excerpted here.
Strong phone support and troubleshooting: 3 reviewers report staff walking them through solutions or providing temporary fixes to prevent emergency escalation
Cited in 3 of the 95 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 95reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Will never use this company! Called because our dishwasher is leaking. Instead of being kind? Human? Nice at all? He says “and what are you calling a plumber for? I don’t work on appliances” in the rudest tone. So, when we do need *plumbing* work, it won’t be with this company!”
“No trucks in 2 left lanes on 9094 between Addison and Division please. Thank you.”
“They quoted me $1579.00 for a job that I did the next day ( replacing waste and drainage pipe in bathroom ) for $250.00 dollars plus tip, job done no more leak. Response to owners Nothing complex about job, pipe fully visible and accessible. Repair kit for waste and drainage cost $38.00…… not sure how a $1579.00 charge was justified ……. Your agent said the extra charge was because he went to school for 5 yrs and is …”
Positive
“Kevin and the team at Quality Plumbing were nothing short of amazing to work with. Dealing with a broken pipe in your kitchen in the middle of winter was not easy, however, they made this project run as smooth as it possibly could. Needless to say, when it comes to any and all things plumbing, Quality Plumbing has a customer for life.”
“Dan was extremely knowledgeable, patient, understanding, and got everything fixed quick and efficiently for us. He was the first person we had work on our plumbing since we’ve moved in and we haven’t looked anywhere else since, he’s that good. Highly recommended!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Quality Plumbing Services, Inc.?
Best for
- Emergency and same-day calls
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Quality Plumbing Services, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Quality Plumbing Services, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.