SLS Plumbing Heating & Cooling
Plumber · Addison, IL
Our verdict
Honest pricing, fast response times, and consistently professional work—customers praise them for not upselling unnecessary repairs and beating competitor quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews highlight fair, transparent pricing; multiple customers note final bills came in under initial quotes or that unnecessary parts weren't replaced.
1 cited review
“Did NOT take advantage by replacing parts that didn't need replacing.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Fast emergency response: Scott answered phone immediately on a weekend water heater emergency, team dispatched within ~1 hour; another customer called 'first thing in the morning' and received same-day service.
1 cited review
“Did NOT take advantage by replacing parts that didn't need replacing.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent repeat business and long-term customer retention; one reviewer states 'Since finding SLS I haven't had to call another plumbing company' after multiple jobs over years.
1 cited review
“Every time they're reliable and professional.”
Complete on-site inventory and work efficiency: multiple reviews note technicians had all needed parts available and finished ahead of quoted time.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Great service! I called first thing in the morning and they came out right away. They were very upfront with the pricing for the service I needed and the part I needed as well. They did NOT take advantage by replacing a lot of parts that didn't need to be replaced. Tony was very professional and also applied a coupon for savings that I wasn't even aware was available! I would highly recommend SLS Plumbing.”
“I’ve had Sls perform a variety of plumbing and heating tasks over the last few years. Every time they’re reliable and professional! Since finding Sls I haven’t had to call another plumbing company. I highly recommend them”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 167 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Should you hire SLS Plumbing Heating & Cooling?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own SLS Plumbing Heating & Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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