Mr Rooter Plumbing
Plumber · Addison, IL · Open 24 hours per Google listing
Our verdict
Exceptional responsiveness and teamwork with transparent communication—James answered an emergency sewer collapse call Saturday morning, but limited review volume means limited pricing comparison data.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise responsiveness and prompt service, with one reviewer highlighting Saturday-morning callback after Friday 8pm emergency call
Cited in 2 of the 5 reviews we analyzed.
Consistent excellence in workmanship across reviews—neat/clean work, professional knowledge, and thorough cleanup mentioned in 4 of 5 reviews
1 cited review
“He was very neat and clean and did a great job rodding.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong communication and transparency on complex jobs—one major sewer replacement reviewer noted team explained problems 'without any sugar coating' and collaborated visibly to solve issues
Cited in 1 of the 5 reviews we analyzed.
Leadership and team culture highlighted—reviewer observed staff leading rather than just giving orders, with zero complaints during labor-intensive week-long project
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“James did a great job rodding our sewer line. He was very neat and clean and even liked our dog!”
“The service was prompt, courteous, efficient, and effective. I will definitely contact Mr. Rooter again for my plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 164 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire Mr Rooter Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Whole-house repiping
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Mr Rooter Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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