RootBusters Plumbing, Sewer and Drains Inc.
Plumber · Bolingbrook, IL · Open 24 hours per Google listing
Our verdict
Technicians prioritize transparent explanations and fair pricing over upsells, with exceptional responsiveness even for non-emergency calls at night.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise clear communication and detailed explanations of work performed
2 cited reviews
“He took time to explain everything clearly every step of the way.”
“He even helped me keep costs reasonable by suggesting the most practical solution.”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 reviewers specifically mention honest pricing recommendations and resistance to upselling
2 cited reviews
“He even helped me keep costs reasonable by suggesting the most practical solution.”
“He took time to explain everything clearly every step of the way.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Accepts late-night calls and accommodates next-day scheduling; one reviewer called at 11:30pm and received service the following day
Cited in 1 of the 5 reviews we analyzed.
Technicians test work before departure and verify customer understanding; one reviewer notes 'tested the whole house before he left'
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Mike did an amazing job helping us with a plumbing issue that ended up being much more complicated than we originally thought. He was incredibly patient throughout the whole process, took the time to explain everything clearly, and made sure we understood what was going on every step of the way. On top of that, he was just genuinely friendly and easy to work with. It’s not often you find someone who is both highly …”
“We had 2 of our shower handle cartridges replaced by Mike. He's a down to earth guy and very easy to talk too. He explained everything to me and I also knew quite a few things that he worked on. He also gave me some good advice about some questions I had. He is very professional and we thank you for an awesome job you did! You Rock! 5 stars for us!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 325 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
RootBusters Plumbing, Sewer and Drains Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Plainfield · Homer Glen · Aurora · Orland Park