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Andersen Plumbing, Heating and AC Repair

St. Charles, IL
4.9(1727 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 90/100 · Based on 1727 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#2 of 4 in St. Charles, IL

Best for
  • Emergency and same-day calls
  • Complex installs and remodels
Avoid if
  • You're highly price-sensitive

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 1727 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Not enough data to identify weaknesses

Quality & Professionalism

Thorough diagnosis with no pressure: furnace inspection showed photos of issues, options prioritized by urgency without pushing unnecessary repairs — confirmed across 2 of 5 reviews.

Consistent quality across multiple visits: reviewer used company multiple times over several months for different issues and rated each experience 'consistently superb.'

Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews.

Communication

Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews.

Good Communicator24/7 Verified by Reviews

Customer reviews

Recent Google reviews

J
Jeanette HoffmanGoogle

Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things they saw that looked like they should be addressed to keep the furnace running smoothly. They offered me different options on what to repair urgently and what should be addressed but could wait a bit longer. They were not pushy at all and explained everything thoroughly while showing me pictures of what they were seeing. I continue to use Anderson because every time I’ve needed them this is the same reliable and professional service I receive.

M
MaxGoogle

I recently had a bathtub faucet installed by Andersen, and I couldn’t be happier with the experience. Evan and Michelle were professional, courteous, and clearly knew what they were doing. They took the time to make sure everything was installed properly and working perfectly before they left. Their workmanship was clean and precise, and they made sure the area was spotless when the job was finished. It’s clear they take pride in the quality of their work. I would definitely recommend this company to anyone looking for reliable and professional plumbing services.

A
Andre PorcheGoogle

We had an outstanding experience working with Joe Harkins. From the moment he arrived, he demonstrated a high level of professionalism, knowledge, and attention to detail. He took the time to thoroughly assess our home and carefully identify the source of the leak, explaining each step of the process in a clear and reassuring manner. Joe truly went above and beyond to ensure we felt confident that the issue was properly diagnosed and that our system was secure. His expertise and patience gave us peace of mind during what could have been a very stressful situation. In addition, he provided thoughtful recommendations for trusted services that could assist with the necessary repairs. That extra level of guidance showed that he genuinely cares about his clients and the long-term well-being of their homes. We highly recommend Joe Harkins to anyone in need of a knowledgeable, dependable, and customer-focused professional.

A
Anthony DiAngeloGoogle

Highly recommend Joe and the Anderson team. Joe replaced our sump pump and was outstanding to work with. He took the time to educate us, clearly laid out all of our options, and explained the trade-offs so we could make an informed decision—no pressure, just solid guidance. The quality of the work was excellent. We’ve had Anderson out to our house multiple times over the past few months for different issues, and each experience has been consistently superb. Professional, knowledgeable, and reliable service every time. We wouldn’t hesitate to call Joe or Anderson again.

M
Mariah WrightGoogle

Nate & Zach were great! They were on time, very polite and very knowledgeable. Immediately was able to identify the issue and provide a solution. Walked me through everything in a way I understood. Great service all around! “Im just a girl” lol and I was able to explain the issue no problem to my husband as well. 10/10!!

Business details

Phone
(630) 557-8405
Address
700 Terry Ave, Aurora, IL 60506, USA
Hours
Open 24 hours

Service area

Based in St. Charles. Serves 27 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
90

Andersen Plumbing, Heating and AC Repair

4.9
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