B & A Plumbing, Inc.
Plumber · Schaumburg, IL
Our verdict
Consistently beats competitor quotes by 50%+ and arrives fast even on nights/weekends, but estimates lack upfront pricing details.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 125 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Multiple reviewers (4+) report pricing 50-100% lower than competing quotes
1 cited review
“One company with good reviews quoted double of what B&A charged me.”
Cited in 4 of the 125 reviews we analyzed — 3 cited reviews not excerpted here.
Emergency/same-day responsiveness documented across 8+ reviews including after-hours calls, weekend service, and 30-60 minute arrival times
2 cited reviews
“They were able to come at exactly the time I needed.”
“He removed the old pump and installed new one in less than an hour.”
Cited in 6 of the 125 reviews we analyzed — 4 cited reviews not excerpted here.
High-quality workmanship with focus on cleanliness and inspection (5+ reviews mention clean-up, no mess, or thorough checking before departure)
1 cited review
“He removed the old pump and installed new one in less than an hour.”
Cited in 4 of the 125 reviews we analyzed — 3 cited reviews not excerpted here.
Long customer loyalty with repeat clients and generational trust (reviews from 1983, 25+ year residents, multiple service calls over years)
Cited in 4 of the 125 reviews we analyzed.
Staff communication and patience documented across multiple reviews; technicians (Dean especially) address customer concerns with empathy and detailed explanations
1 cited review
“He very patiently answered so many questions with empathy and expertise.”
Cited in 3 of the 125 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
BBB accreditation status is 'not accredited' with B- rating and 1 complaint filed in past 3 years; inconsistent with 4.9/5 Google and 4.6/5 Yelp ratings
Estimate process lacks final pricing detail; one reviewer had to persist to get total cost instead of hourly rate only, nearly chose competitor as result
“One company with good reviews quoted double of what B&A charged me.”
One reviewer noted B&A could have provided more detailed explanations upfront about coordination requirements (village water shut-off process)
“One company with good reviews quoted double of what B&A charged me.”
Keep it in proportion: these concerns are cited in 1 of the 125 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They apparently don't warrant some of their work. When we had the same problem happen anew less than a week after they completed the work we hired them to do, they charged us more money and said the prior work wasn't covered by any warranty!”
“Not happy with the quality of the repair I received in 2021. I called b and a to replace a 42 year old simple backyard spigot, it was leaking. Two young men came replaced spigot and the interior copper pipe. The repair had a one year warranty. One and a half years later the spigot was pouring out water from the exterior vacuum seal. B and A would not come out and look at it unless I paid $182.00. They told me I …”
“If I could give a half star I would. I have used B&A before and while the plumbers themselves were very nice and professional the pricing seems to be way off. They charged me $1700+ for a Reheem 40 gallon water heater (not high-effeciency). Total bill was $2025. That night I checked Home Depot's website and could see that what I paid $1700+ for could have been purchased at HD for something in the $600-$700 range. …”
Positive
“The two main water shutoff valves on either side of the water meter were about 35 years old and were not properly shutting off the water, so I called a few plumbing companies for estimates. B&A Plumbing was the most reasonable one and since their reviews were good, I decided to try this company. One company with good reviews quoted double of what B&A charged me. Dean from B&A Plumbing came in today and I showed him …”
“These guys are SO GREAT. My garbage disposal FELL DOWN (yikes!) and they were able to come at exactly the time I needed. Bobby and Ilga helped me over the phone, and Dean knew exactly what to do - he installed a new one and made sure everything was working. I feel so much better now!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google (4.9/5, 98 reviews) and Yelp (4.6/5, 31 reviews) ratings are consistent and both strongly positive. BBB's B- rating with non-accredited status creates notable discrepancy with online platform consensus; only 1 complaint recorded in 3 years per BBB, insufficient to explain rating gap.
Should you hire B & A Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own B & A Plumbing, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
B & A Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.