Four Seasons Heating, Air Conditioning, Plumbing, Sewer & Electric
Plumber · Addison, IL · Open 24 hours per Google listing
Our verdict
Fast emergency response with strong workmanship, but a troubling service call resulted in a $300 charge for a technician error that nearly damaged equipment.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Excellent emergency responsiveness: answered after-hours calls immediately and scheduled next-morning appointments
1 cited review
“Call answered right away, appointment at 8 a.m. next morning”
4 of 5 reviewers praise professionalism, communication, and meticulous workmanship during service visits
3 cited reviews
“Kacper was meticulous while working, kept me involved throughout”
“Call answered right away, appointment at 8 a.m. next morning”
“Eric was down-to-earth resolving issue, came to reasonable settlement”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Customer service willing to negotiate and refund fees when issues are escalated
1 cited review
“Eric was down-to-earth resolving issue, came to reasonable settlement”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Technician left a jumper on furnace after service visit, causing equipment to run continuously and risking long-term damage—a critical error that undermines trust in quality control
Cited in 1 of the 5 reviews we analyzed.
Red flag
1 of 5 reviews describes a one-year breakdown guarantee as vague and unhelpful; homeowner charged $300 for a failed diagnostic visit despite recent preventative maintenance
Cited in 1 of the 5 reviews we analyzed.
Pricing not the lowest option; reviewer explicitly chose Four Seasons despite receiving cheaper quotes elsewhere
“Kacper was meticulous while working, kept me involved throughout”
Diagnostic charges lack clarity: $300 service call charged for reset and filter replacement with no root cause identified or repair completed
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Update, they reached out and said they would refund the date he came out for service. The “one-year no breakdown guarantee” seems to mean very little. I had preventative maintenance done last week and was told everything looked good. This week, my furnace stopped working. A technician came out, checked it, replaced the filter (with my filter — the previous one was only three weeks old), reset the rollout switch, …”
Positive
“I had some issues with Four Seasons duct cleaning in Chicago. The customer service person, Eric, talked to me today and offered all the help to me, and he was down-to-earth in resolving my issue. He was not even willing to take any payments from me; finally, for my satisfaction, we came to a settlement, and I made a very reasonable payment. I highly recommend this company to everyone in the USA great company, with …”
“I recently had the HVAC system in my Home replaced. After a few quotes I went with Four Seasons. My installer Kacper was awesome! He kept me involved throughout the entire installation process. Kacper was very meticulous while working inside and outside of my home as you can see in the photos. Four Seasons wasn’t the cheapest quote that I received but I went with them because of their reputation. I’m glad I did! If …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 419 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Four Seasons Heating, Air Conditioning, Plumbing, Sewer & Electric?
Best for
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Four Seasons Heating, Air Conditioning, Plumbing, Sewer & Electric?
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