Courtesy Plumbing
Plumber · Bolingbrook, IL · Open 24 hours per Google listing
Our verdict
Consistently fast response with standout customer service—Matt specifically praised across multiple reviews for professionalism and helpfulness, though one reviewer waited until next day for non-emergency water heater service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 3 of 5 reviews explicitly mention quick arrival and prompt service completion
1 cited review
“came out quickly and promptly fixed my issue”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Exceptional communication and customer comfort: 3 reviews highlight informative explanations and feeling secure/comfortable with the work
1 cited review
“came out quickly and promptly fixed my issue”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Attention to detail: 2 reviews mention going above expectations—one technician cleaned up after himself, another capped off old line professionally
1 cited review
“came out quickly and promptly fixed my issue”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing: explicitly mentioned as competitive by a 3-year recurring customer
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Non-emergency wait time: one reviewer with Monday morning water heater issue had to wait until Tuesday morning for service, suggesting possible capacity constraints during business hours
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“With a Monday morning water heater problem we had to wait until Tuesday morning to get it fixed. The plumber was polite, informative and completed the task including replacing the water inflow shutoff valve in about 3 hours. Very satisfied”
“Matt from Courtesy Pluming was great! Super informative and helpful made me feel comfortable and secure that the job would get done right. He explained everything and even cleaned up after himself. I will be telling all my friends and neighbors if they are ever in need of a good plumber to give Courtesy Plumbing a call! Thank you Matt and Courtesy Plumbing!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,158 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Courtesy Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Courtesy Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Aurora · Homer Glen · Plainfield · Orland Park