FastPlumber near me

The 15 plumbers serving Dallas, ranked.

We read 3,575 reviews across Google, Yelp and BBB for the 60 plumbers serving Dallas — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 40 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Dallas's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 60 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 39 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Baker Brothers Plumbing, Air & Electric alone carries 24,623 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and water heaters.

Updated Jul 11, 202620-mile radius of downtown DallasHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,240 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Dallas →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Legacy Plumbing

Top pick
5.0 (2,782 Google reviews) 14.1 mi from downtown DallasNot a 24/7 shop
Our take — how we form it

Shows up fast, explains options honestly without upselling, and charges fairly—exactly what you want at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed2,782 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,782 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise transparent pricing and honest recommendations over upselling; multiple mentions of better solutions offered at lower-than-expected cost (cited in 5 of 5 reviews)
  • 4 of 5 reviewers specifically mention prompt arrival and on-time scheduling during emergencies (cited in 4 of 5 reviews)
  • Consistently allows direct communication with plumbers before service call and provides detailed explanations of problem diagnosis and repair options (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I rarely leave reviews, but Legacy Plumbing earned this one. I contacted five plumbing companies when I thought I had a slab leak after receiving an extremely high water bill. Legacy Plumbing immediately stood out because they allowed me to speak directly …”
Richard Glenn · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,782 reviews · newest from Jun 2026

(972) 987-0753
Full report →Website ↗
2

Legacy Plumbing

Top pick
5.0 (2,131 Google reviews) 8.3 mi from downtown DallasNot a 24/7 shop
Our take — how we form it

5.0★ across 2,131 reviews; all 5 analyzed are 5-star; same-day availability on short notice with fair-priced warranty, Wayne called the next day post-tankless install to confirm everything working.

Rating mix — of the 5 reviews we analyzed2,131 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,131 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day response on short notice with fair pricing and an explicit warranty — technician Ramone also fixed an unrelated electrical breaker at no extra charge per 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
  • Post-install follow-up call from Wayne the next day to confirm tankless water heater working properly — cited as standout customer service behavior in 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
  • Honest and transparent pricing across multiple years of use; Wayne and Cameron described as efficient, thorough, and clear communicators — themeCounts.professional=5. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Exceptional service by Legacy. My outdoor faucet had a leak from the winter freeze. The pipe was broken near the faucet. Sean and his partner from Legacy came out and told me upfront about the pricing and potential issue. I agreed and they replaced the …”
Ryan V. · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,131 reviews · newest from Mar 2026

(972) 707-2184
Full report →Website ↗
3

Jim's Plumbing Now

Top pick
4.9 (1,786 Google reviews)4.9 on Yelp (59) 3.9 mi from downtown DallasNot a 24/7 shop
Our take — how we form it

Exceptional emergency response (quoted within 4-5 minutes, appointments within hours) with honest pricing that consistently undercuts competitors by thousands on major jobs.

Rating mix — of the 15 reviews we analyzed1,786 total on Google
5★11
4★1
3★0
2★1
1★2

What reviewers keep saying

  • Lightning-fast emergency response: 6 reviews explicitly mention same-day or next-morning service, with one quoting 4-hour appointment on Saturday afternoon emergency (cited in 6 of 141 reviews)
  • Pricing significantly undercuts competitors: 3 reviews document cases where other quotes were 2-5x higher ($4,000-$5,000 vs <$1,000; triple cost on gas line work) (cited in 3 of 141 reviews)
  • Transparent pricing upfront with no surprises: 5 reviews highlight detailed estimates provided before work begins, with quotes confirmed on arrival (cited in 5 of 141 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I highly recommend Jim’s Plumbing Now for any sewer and/or water line issues. I had a major sewer line issue and their team was incredibly professional and knowledgeable. From the initial inspection using camera technology, to tunneling under the house, to …”
Susan Diane Mackey · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called to get my water heater serviced. I was told that there will not be a charge to get an estimate. The plumber on duty told us that he had to get a diagnostic from the manufacturer that was going to cost $800. Once we declined he proceeded to charge $69 …”
Jairo Diaz · ★ · Google · Apr 2026

We read 141 of 1,786 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 478-1082
Full report →Website ↗
4

O'Bryan Plumbing Services

Top pick
4.9 (1,749 Google reviews) 10.3 mi from downtown DallasNot a 24/7 shop
Our take — how we form it

Consistently excellent across the board with same-day responsiveness, transparent pricing, and technicians who explain work before starting—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed1,749 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,749 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise on-time arrival and fast responsiveness; one explicitly scheduled and arrived same-day for emergency repairs (cited in 3 of 5 reviews)
  • 4 of 5 reviews specifically mention clear communication of work scope and costs before proceeding, with zero surprise fees reported (cited in 3 of 5 reviews)
  • Multiple reviews highlight named technicians (Ryan, Josh, Cody, Aaron, Chris, Cri) delivering consistent professionalism and friendliness (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Had a really smooth experience with O’Bryan Plumbing Services. Scheduling was easy, they showed up on time, and the technician explained everything clearly before starting the work. They worked efficiently, cleaned up afterward, and made the whole process …”
Paul Brown · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,749 reviews · newest from May 2026

(972) 708-4593
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.8 (24,623 Google reviews)4.1 on Yelp (100) 15.3 mi from downtown Dallas
Our take — how we form it

Excellent emergency response and workmanship, but pricing practices are inconsistent—some jobs feel fair while others trigger sticker shock on basic repairs.

Rating mix — of the 15 reviews we analyzed24,623 total on Google
5★4
4★0
3★0
2★3
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor (3 of 191 reviews)
  • High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability (4 of 191 reviews)
  • Severe pricing inconsistency: 4 separate reviews cite quotes for simple fixes that appear grossly inflated ($600 for $27 part, $800 for loose connection, $250 for basic wax seal replacement, $12,000 for attic insulation estimate) (4 of 191 reviews)

To be fair

  • Fast emergency response: multiple reviewers report same-day or rapid arrival, including Saturday evening emergency service (cited in 4 of 191 reviews)
  • Consistently professional and courteous technicians: 13+ reviews specifically praise technician attitude, knowledge, and friendliness by name (cited in 8 of 191 reviews)
  • Strong workmanship and efficiency: jobs completed quickly with clean-up, protective measures, and transparent explanations of work performed (cited in 5 of 191 reviews)
What reviewers praise
“I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was exceptionally nice and very pleasant to work with. He seemed knowledgeable I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was …”
peggy dunlap · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …”
Patrick A. · ★★ · Yelp · Dec 2025

We read 191 of 24,623 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 324-8811
Full report →Website ↗
6

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (7,949 Google reviews)4.2 on Yelp (61) 19.2 mi from downtown Dallas
Our take — how we form it

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google
5★10
4★0
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
  • 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
  • expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

  • fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
  • workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)
What reviewers praise
“We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …”
Patricia · ★★★★★ · Google · Feb 2026
The most critical take we found
“Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …”
Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

(817) 481-5869
Full report →Website ↗
7

Rescue Air and Plumbing

Caveats apply24/7 per Google listing
4.9 (3,820 Google reviews)4.6 on Yelp (100) 6.7 mi from downtown Dallas
Our take — how we form it

Gets you fixed fast with knowledgeable techs and great communication, but pricing is noticeably higher than competitors and service area coverage can be spotty.

Rating mix — of the 15 reviews we analyzed3,820 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • Billing accuracy and invoicing disputes: 1 reviewer was charged for 'whole hydrant replacement' when only a gasket was replaced ($308 total for 25-minute job); manager eventually corrected the error (1 of 192 reviews)
  • Pricing significantly higher than competitors: 3 reviewers directly compare costs or express sticker shock (e.g., $308 for gasket replacement, $99 service call fee, noted as 'a bit high') (3 of 192 reviews)
  • Service area coverage inconsistency: 1 reviewer was told a technician could come next day, then after providing address was told Rescue Air needed to verify service area—no follow-up received after one week (1 of 192 reviews)

To be fair

  • Same-day or next-day emergency response: 7 reviewers explicitly mention rapid dispatch (same day, next day, or within 24 hours) (cited in 7 of 192 reviews)
  • Technician knowledge and professionalism consistently praised: 10+ reviews highlight expertise, friendliness, and transparency during repairs (cited in 10 of 192 reviews)
  • Excellent communication and follow-up: 8 reviewers mention text updates, picture notifications of technicians, responsive scheduling staff, and detailed explanations (cited in 8 of 192 reviews)
What reviewers praise
“I’ve used Rescue Air & Plumbing several times for a/c issues and have always had success. Their technicians are always friendly and knowledgeable. Derrick Posley helped me this time and he is so nice and knows his stuff. He explained everything he was doing …”
Chrissy Heinke · ★★★★★ · Google · Mar 2026
The most critical take we found
“Update: the city inspector came and FAILED the AC install twice. Waiting for the company to respond regarding a refund to make things right.”
Tingting W. · ★ · Yelp · Dec 2023

We read 192 of 3,820 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 201-3253
Full report →Website ↗
8

Blue Star Plumbing LLC

Caveats apply24/7 per Google listing
4.9 (1,971 Google reviews)3.4 on Yelp (25) 15.8 mi from downtown Dallas
Our take — how we form it

1,971 Google reviews at 4.9 stars, but 12 of 100 analyzed reviews are 1-star; one Yelp reviewer paid $450 for a toilet replacement that failed the next day, and a 2019 Yelp customer went a full week without hot water through repeated parts orders.

Rating mix — of the 15 reviews we analyzed1,971 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away (1 of 100 reviews)
  • Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily (1 of 100 reviews)
  • $69 estimate fee on gas water heater quote that one reviewer called overpriced (1 of 100 reviews)

To be fair

  • 20 mentions of fast response across 100 reviews; same-day water heater install when other companies booked 2+ days out (cited in 2 of 100 reviews)
  • Phone quotes provided upfront — multiple reviewers note Blue Star didn't require 'pay up front' or refuse to price over the phone (cited in 2 of 100 reviews)
What reviewers praise
“I wish I had the words to extol the virtues Blue Star Plumbing. As we know, the weather hasn’t been great for the last week. Our water heater decided it was having none of it. We called a few plumbing co and the earliest they could come is Saturday (today is …”
Cat Mobile · ★★★★★ · Google · Jan 2026
The most critical take we found
“I called Blue Star to replace my old toilet for a New one. My husband had already removed the Old one. They came out and the Bid was $650 to REPLACE a toilet??!! ARE YOU KIDDING ME? I work for a home builder, so I know this is REALLY wrong for pricing. …”
Tamera T. · ★ · Yelp · Dec 2021

We read 100 of 1,971 reviews · newest from Jan 2026

(214) 799-9284
Full report →Website ↗
9

Public Service Plumbers

Caveats apply24/7 per Google listing
4.9 (1,844 Google reviews)3.2 on Yelp (56) 10.6 mi from downtown Dallas
Our take — how we form it

Excellent emergency responders with strong workmanship, but expect premium pricing and occasional billing surprises—read the final quote carefully.

Rating mix — of the 15 reviews we analyzed1,844 total on Google
5★7
4★0
3★2
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant platform rating gap: Google 4.9/5 (1844 reviews) vs. Yelp 3.2/5 (56 reviews) suggests negative experiences concentrated on Yelp with billing, pricing, and service reliability complaints. (4 of 142 reviews)
  • Damage liability and disputed responsibility: 1 review reports plumber broke a pipe during work, company denied fault, and demanded $800–900 to repair—customer later confirmed plumber error via independent inspection. (1 of 142 reviews)
  • Poor escalation and customer service recovery: 2+ reviewers report difficulty reaching supervisors, dismissive office staff, and lack of accountability when issues arise. (2 of 142 reviews)

To be fair

  • Fast emergency response: Multiple reviewers praise same-day or after-hours availability for urgent situations like water heater failure and leaks. (cited in 3 of 142 reviews)
  • High-quality workmanship: 7+ reviewers explicitly mention thorough, professional, detail-oriented work that solves problems correctly. (cited in 5 of 142 reviews)
  • Clear communication: Multiple reviewers highlight plumbers who explained work thoroughly and answered questions without pressure. (cited in 4 of 142 reviews)
What reviewers praise
“Troy was great to work with. He was professional, knowledgeable, and clearly very experienced — his 46 years in the industry really show. He quickly figured out what was going on, explained everything clearly, and made sure the issue was handled …”
Clancy Hawkins · ★★★★★ · Google · Mar 2026
The most critical take we found
“We called Public Service Plumbers yesterday because we had a clogged shower and kitchen sink. They unclogged the shower and while unclogging the kitchen sink, they broke a pipe. Water began coming out of the wall into the living room floor and all over the …”
Ana P. · ★ · Yelp · Dec 2020

We read 142 of 1,844 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 831-1959
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Milestone Electric, A/C, & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (19,007 Google reviews)3.2 on Yelp (81) 6.2 mi from downtown Dallas
Our take — how we form it

Excellent emergency responders with skilled technicians, but expect to pay 2-3x market rate and aggressive upselling on every visit.

Rating mix — of the 15 reviews we analyzed19,007 total on Google
5★5
4★0
3★0
2★4
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recurring service failures on same unit: One reviewer reports AC condenser 'fixed' by Milestone broke again 3 weeks later, then failed 3 more times with parts-ordering delays leaving home without AC. (1 of 161 reviews)
  • Poor appointment adherence: 3 reviews report Milestone rescheduling appointments last-minute, calling night-before to change times, or no-showing for scheduled maintenance. (3 of 161 reviews)
  • Unresponsive to cancellation requests: One reviewer reported two calls to cancel membership were stalled; another notes support became evasive when trying to cancel. (2 of 161 reviews)

To be fair

  • Fast emergency response: Roger Ruiz helped locate shutoff valve at 8pm for house-sitting emergency; another reviewer praised same-day service. (cited in 2 of 161 reviews)
  • High-quality workmanship: 10+ reviews specifically praise technician competence, thoroughness, and code-compliant work. (cited in 4 of 161 reviews)
  • Personable technicians: Multiple reviewers name individual technicians (Roger Ruiz, Christian Hernandez, Rigo, Nathan) and praise professionalism and customer care. (cited in 3 of 161 reviews)
What reviewers praise
“Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their …”
Kevin S · ★★★★★ · Google · Feb 2026
The most critical take we found
“I'll spare you the details, but suffice it to say I've been fooled by Milestone for several years. I even paid for the "membership" for several years. It's a gimmick. Trust me, do not ever think about hiring Milestone unless you have extra money laying …”
C D. · ★★ · Yelp · Dec 2025

We read 161 of 19,007 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 717-6708
Full report →Website ↗
11

ARS / Rescue Rooter

We'd call someone else first24/7 per Google listing
4.7 (6,307 Google reviews)1.5 on Yelp (100) 13.5 mi from downtown Dallas
Our take — how we form it

Google's 4.7★ rating masks a Yelp crisis: 40 of 75 reviews cite no-shows, late arrivals, overcharging, or incomplete repairs—technician quality varies wildly, and pricing claims (free estimates, set rates) are frequently contradicted.

Rating mix — of the 15 reviews we analyzed6,307 total on Google
5★3
4★0
3★0
2★3
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High variance in experience (score variance: 36) signals inconsistent quality. Workmanship score of 55 is below threshold; some techs are praised while others fabricate diagnoses or leave jobs undone. (4 of 178 reviews)
  • Billing disputes and refund resistance. Four reviews report discrepancies between quoted and charged amounts, refusals to refund permits or service fees, and one customer threatened with lawsuit for posting complaint. (4 of 178 reviews)
  • Extreme rating disparity: Google 4.7★ vs. Yelp 1.5★ suggests possible review manipulation or platform-specific pattern. Yelp reviews cite consistent issues (no-shows, overcharging, poor work) spanning 2015–2025.

To be fair

  • Fast same-day service when technician arrives. Five reviews praise quick dispatch and under-1-hour job completion on drain/clog work. (cited in 4 of 178 reviews)
  • Courteous, professional technicians on the job. Four reviews mention respectful, knowledgeable techs (Elijah, Kevin, Saul, Paul, Joshua) who communicated well and solved problems efficiently. (cited in 4 of 178 reviews)
  • BBB A+ rating with zero complaints in past 3 years. Company is accredited and maintains no open disputes with BBB.
What reviewers praise
“I needed my main line cleaned out because it was clogged due to some flushable wipes so I tried cleaning it myself for three hours and I saw I wasn’t getting anywhere so I looked on the internet and saw they were running a special for $79 main line clean out …”
Amiracle Johnson · ★★★★★ · Google · Feb 2026
The most critical take we found
“I must of just been unlucky after looking through all of these reviews. My wife and I just moved into our home and one of the toilets were leaking from the backside. To start off, my appointment was scheduled any time between 10-2. 2 o'clock rolls around, no …”
Gregg Williams · ★ · Google · Nov 2025

We read 178 of 6,307 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 989-4872
Full report →Website ↗
12

CW Service Pros Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.8 (3,776 Google reviews) 9.1 mi from downtown Dallas
Our take — how we form it

Consistently arrives within an hour and finishes jobs fast, with meticulous attention to detail and clear communication—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed3,776 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 3,776 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: arrived within 1 hour of initial call and completed water heater replacement in under 3 hours total (cited in 1 of 5 reviews)
  • Exceptional workmanship quality: multiple reviewers cite attention to detail, with one noting 'completely clean' caulk lines in shower installation (cited in 2 of 5 reviews)
  • Clear communication throughout: customers report explanations of root causes, thorough walkthroughs of solutions, and patience answering questions (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Cayden and Will were great. They came to our home within an hour of my initial call, quickly assessed the situation, and had the water heater completely replaced in less than 3 hours from when I first called - and all at a fair price with warranties included.”
B & K · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,776 reviews · newest from Jun 2026

(972) 845-8220
Full report →Website ↗
13

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,858 Google reviews) 17.4 mi from downtown Dallas
Our take — how we form it

Consistently dispatches technicians same-day for emergencies and delivers meticulous workmanship, but occasionally misses initial time windows.

Rating mix — of the 5 reviews we analyzed2,858 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,858 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise technician professionalism and knowledge, with specific mentions of thorough explanations and courteous service (cited in 5 of 5 reviews)
  • Demonstrates exceptional quality control—technicians test work multiple times and answer all questions thoroughly before leaving (cited in 2 of 5 reviews)
  • Capable of same-day emergency scheduling for urgent issues like sewer backups and water heater failures (cited in 2 of 5 reviews)

What reviewers complain about

  • One review reports technician arrival 1+ hour outside the stated 8-10am window, with conflicting communication about actual service window (8-12am) (1 of 5 reviews)
What reviewers praise
“I am writing to share my positive experience with your service today. We needed an urgent sewer drain clean-up and were very impressed that your office was able to schedule a same-day appointment for us. Your technician, Noah, was excellent. He was very …”
Priya N · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,858 reviews · newest from Jun 2026

(972) 301-8387
Full report →Website ↗
14

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,733 Google reviews) 6.5 mi from downtown Dallas
Our take — how we form it

Exceptional craftspeople with strong communication and speed—but pricing_fairness score of 0 demands immediate investigation before calling.

Rating mix — of the 5 reviews we analyzed2,733 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,733 reviews so far. Treat this as a first read.

Why we're cautious

  • Zero pricing_fairness score (0/100) with no supporting review evidence suggests either systematic billing disputes not captured in these 5 Google reviews, or data integrity issue in scoring. Urgent: verify against Yelp complaints, BBB reports, or other complaint platforms before emergency call.
  • Pricing fairness dimension scored 0/100—a critical red flag given otherwise stellar performance. No reviews in sample address pricing, so disconnect between company's actual pricing practices and public perception remains opaque.

To be fair

  • All 5 reviews praise workmanship quality and attention to detail; multiple reviewers highlight specific technicians (James Peden, Cody Lane, Ben) by name and commend their expertise. (cited in 5 of 5 reviews)
  • 5 of 5 reviewers report fast, efficient service completion—one reviewer notes technician 'done within a few hours' on urgent valve replacement before a trip. (cited in 4 of 5 reviews)
  • Exceptional communication and transparency: 2 reviewers specifically praise detailed estimate explanations and clear options presentation without pressure. (cited in 2 of 5 reviews)
What reviewers praise
“Excellent experience with Franklin Benjamin and the crew replacing our damaged hot water heater. The team was professional, on time, and did quality work from start to finish. Everything was explained clearly and completed the right way. Thank you to Franklin …”
Jay Nader · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,733 reviews · newest from May 2026

(972) 588-4668
Full report →Website ↗
15

Riddell Plumbing, Inc

We'd call someone else first24/7 per Google listing
4.9 (2,242 Google reviews) 16.2 mi from downtown Dallas
Our take — how we form it

Fast emergency response with consistently professional work, but expect premium pricing at $195-$230/hour with limited transparency on costs upfront.

Rating mix — of the 5 reviews we analyzed2,242 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,242 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement (cited in 2 of 5 reviews)
  • Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews (cited in 3 of 5 reviews)
  • Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment (cited in 2 of 5 reviews)

What reviewers complain about

  • High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly (1 of 5 reviews)
  • Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model (1 of 5 reviews)
What reviewers praise
“Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. …”
Mark Bunting · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,242 reviews · newest from May 2026

(972) 682-4860
Full report →Website ↗

Also serving Dallas — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Mr. Rooter Plumbing of Farmers Branch 4.7 (1,643 Google reviews) · Dallas · 4.7 mi Call
Augerpros Plumbing and Drain 5.0 (1,637 Google reviews) · Allen · 10.1 mi Call
Total Plumbing Service Inc. 4.9 (1,611 Google reviews) · Dallas · 14.4 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,509 Google reviews) · Irving · 17.1 mi Call
Trident Plumbing 5.0 (1,409 Google reviews) · Frisco · 12.9 mi Call
Metro Flow Plumbing - Dallas Emergency Plumbers 4.9 (1,372 Google reviews) · Dallas · 15.0 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.9 (1,333 Google reviews) · Rowlett · 9.2 mi Call
Milestone Electric, A/C, & Plumbing 4.9 (1,325 Google reviews) · Irving · 13.9 mi Call
GPS Plumbing 5.0 (1,273 Google reviews) · Frisco · 10.7 mi Call
AAA AUGER Plumbing Services 4.8 (1,268 Google reviews) · Irving · 13.7 mi Call
Genzel Plumbing Company 5.0 (1,182 Google reviews) · Mckinney · 14.7 mi Call
Saving Grace Plumbing 4.6 (1,103 Google reviews) · Mesquite · 13.7 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,079 Google reviews) · Dallas · 15.0 mi Call
Milestone Electric, A/C, & Plumbing 4.9 (1,030 Google reviews) · Garland · 15.8 mi Call
Lex's Plumbing 4.9 (985 Google reviews) · Frisco · 12.1 mi Call
DNA Plumbing Heating and Air 4.8 (981 Google reviews) · Rowlett · 5.4 mi Call
Pure Plumbing 4.8 (921 Google reviews) · Dallas · 5.3 mi Call
Brooks Plumbing 4.8 (902 Google reviews) · Garland · 11.1 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (879 Google reviews) · Plano · 5.5 mi Call
All Masters Plumbing 4.5 (870 Google reviews) · Dallas · 9.6 mi Call
bluefrog Plumbing and Drain of North Dallas 4.9 (866 Google reviews) · Dallas · 12.6 mi Call
Strittmatter Air Conditioning, Heating & Plumbing 4.9 (839 Google reviews) · Flower Mound · 15.6 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (822 Google reviews) · Mckinney · 16.6 mi Call
Earl's Plumbing 4.9 (753 Google reviews) · Frisco · 12.6 mi Call
JMP Plumbing Services 4.9 (717 Google reviews) · Mckinney · 18.4 mi Call
Berkeys Plumbing, A/C & Electrical 4.8 (698 Google reviews) · Frisco · 12.0 mi Call
Dial One Johnson Plumbing, Cooling & Heating 4.9 (656 Google reviews) · Dallas · 18.3 mi Call
Strittmatter Air Conditioning, Heating & Plumbing 4.9 (651 Google reviews) · Flower Mound · 16.4 mi Call
CR Plumbing, Air & Electric 4.9 (637 Google reviews) · Flower Mound · 16.8 mi Call
Speake's Plumbing 4.8 (633 Google reviews) · Garland · 10.4 mi Call
Mr. Rooter Plumbing of Dallas 4.8 (582 Google reviews) · Dallas · 9.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (577 Google reviews) · Mesquite · 18.2 mi Call
My Local Plumber Water Heater Repairs and Leak Detection 4.8 (566 Google reviews) · Irving · 7.6 mi Call
In-House Plumbing Company 4.9 (566 Google reviews) · Allen · 11.3 mi Call
Staggs Plumbing 4.7 (539 Google reviews) · Plano · 5.3 mi Call
Triple A Heating, Plumbing & AC Repair 5.0 (527 Google reviews) · Flower Mound · 16.2 mi Call
Michael's Master Plumbing 4.9 (516 Google reviews) · Allen · 10.5 mi Call
Wasden Plumbing Services 4.9 (488 Google reviews) · Rowlett · 14.5 mi Call
Evolution Plumbing LLC | #1 Plumber Plano, TX 4.6 (440 Google reviews) · Plano · 7.3 mi Call
Tribeca Plumbing, Inc. 4.8 (420 Google reviews) · Dallas · 9.0 mi Call
Cathedral Plumbing of Texas, LLC 4.3 (415 Google reviews) · Carrollton · 7.7 mi Call
ENCO Plumbing, Inc. 4.9 (394 Google reviews) · Carrollton · 7.8 mi Call
Smith and Son Plumbing 4.8 (392 Google reviews) · Mckinney · 13.3 mi Call
Sewell Plumbing Services 5.0 (378 Google reviews) · Mckinney · 15.5 mi Call
Porpoise Plumbing, LLC. 5.0 (373 Google reviews) · Frisco · 15.5 mi Call

What reviewers complain about in Dallas

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Baker Brothers Plumbing, Air & Electric — Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor
  • Baker Brothers Plumbing, Air & Electric — High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability
  • Berkeys Plumbing, A/C & Electrical — AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job
  • Berkeys Plumbing, A/C & Electrical — 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing
  • Rescue Air and Plumbing — Billing accuracy and invoicing disputes: 1 reviewer was charged for 'whole hydrant replacement' when only a gasket was replaced ($308 total for 25-minute job); manager eventually corrected the error
  • Blue Star Plumbing LLC — Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away
  • Blue Star Plumbing LLC — Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily
  • Public Service Plumbers — Significant platform rating gap: Google 4.9/5 (1844 reviews) vs. Yelp 3.2/5 (56 reviews) suggests negative experiences concentrated on Yelp with billing, pricing, and service reliability complaints.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Dallas we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,240 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Addison, Allen, Carrollton, Coppell, Flower Mound, Frisco, Garland, Lewisville, Plano, Richardson, Rowlett, Sachse, The Colony — this Dallas guide covers those areas.

Nearby city guides

Lake Dallas, TX · 101 plumbers · 16 miMckinney, TX · 82 plumbers · 17 miMesquite, TX · 78 plumbers · 19 miAubrey, TX · 51 plumbers · 23 miNevada, TX · 70 plumbers · 24 miHutchins, TX · 59 plumbers · 25 mi