bluefrog Plumbing and Drain of North Dallas
Plumber · Dallas, TX · Open 24 hours per Google listing
Our verdict
91 of 98 sampled reviews are 5-star with themeCounts.workmanship=25 - one of the strongest workmanship ratios in this batch, anchored by repeated water-heater install praise for tech Martin O.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 98 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Water-heater installs cited 18 times - Martin and Uriel praised across multiple separate reviews including attic installs done in under 2 hours.
1 cited review
“My water heater stopped working and Blue Frog came out on the day I requested. Fortunately, the water heater was still covered under their warranty and was replaced by Martin O and Uriel in less than 2 hours! They arrived on time and quickly assessed the situation.”
Cited in 3 of the 98 reviews we analyzed — 2 cited reviews not excerpted here.
After-midnight emergency cited specifically - team stayed until issue resolved on a freezing cold night for a plumbing emergency.
1 cited review
“From the first phone call with my plumbing emergency the staff of Blue Frog Plumbing was personal, caring, and consistent in their communication. They came out after midnight on a freezing cold night and stayed until the issue was resolved.”
Communication and cleanup cited (themeCounts.professional=44) - tech walked through repairs and removed old water heater before leaving.
1 cited review
“From start to finish, the service was outstanding. They were prompt, professional, and communicated clearly throughout the entire process. The work was done quickly and correctly, and Martin Orozco was knowledgeable and respectful, making sure everything was working properly before leaving.”
Cited in 2 of the 98 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer flags a drain/pan install that 'will never look clean' with grime sealed in; pricing also called expensive on that job.
Cited in 1 of the 98 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 98 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Thank you for the quote, the quote was too high, had another quote for $500, compare to your $1900-$3700 , and got it done in the same day”
“This is the drain and pan install that cost thousands but will never ever look clean or tidy because grime and gunk are sealed into it and it’s visible around and through the strainer. The pan will always feel cheap and hollow underfoot because it was NOT installed per manufacturer instructions and method. That the expensive new drain will always look moldy and dirty is an aggravation every time we see it. BIG …”
“I am 100% convinced the plumber who came out to flush our tankless water heater INTENTIONALLY left us without hot water when we decided not to purchase their annual maintenance agreement. From the moment he left, we have been unable to get anyone from Blue Frog to respond to our numerous calls. If I don't hear from them soon I will call another plumbing company to resolve our hour water issue and dispute the charge …”
Positive
“My first experience was with Mike Ashby who came to provide an estimate to install a new water heater. Mike is a people person and advised me what I needed and the cost! Ivan and Jon came the next day to install the water heater. They were both polite and worked diligently in replacing my water heater. Once the work was completed, they cleaned the area and removed the old water heater which I was very happy about. …”
“Ivan, Martin, and Jeremy did a great job fixing our pipeline issue. They were professional, efficient, and explained the problem clearly. Ivan was especially helpful and made sure everything was done right. Highly recommend their work.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Should you hire bluefrog Plumbing and Drain of North Dallas?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
bluefrog Plumbing and Drain of North Dallasisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Dallas · Aubrey · Dallas · Mckinney