Roto-Rooter Plumbing & Water Cleanup
Plumber · Plano, TX · Open 24 hours per Google listing
Our verdict
Dispatches within 30 minutes and technicians finish jobs quickly, but occasionally leaves cleanup work incomplete.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: arrived within 30 minutes of call during off-hours (3am on 2026-02-17)
2 cited reviews
“arrived within a half hour of my call”
“put on boot covers and was very respectful of my home”
Efficient job completion: multiple reviewers report 30-minute turnaround times
1 cited review
“arrived within a half hour of my call”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing explained upfront: technician clearly communicated costs before work began
1 cited review
“after watching what he had to do, the costs seemed right”
Respectful of home and property: technicians use boot covers and show consideration for customer spaces
1 cited review
“put on boot covers and was very respectful of my home”
Thorough diagnostic work: technicians verify related fixtures and check external drainage to prevent future issues
1 cited review
“put on boot covers and was very respectful of my home”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Inconsistent post-job cleanup: 1 of 5 reviews explicitly states technicians did not restore the work area to original condition after multiple visits
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They are great job and right person could fix the issue. I only have negative review was cleaning after they left every time. They haven’t cleaned up each time as it was as original.”
Positive
“Mike was excellent! Diagnosed the problem, told me what it would cost and what he had to do to fix it, and fixed it. I admit I had to take a deep breath when he told me what it would cost to make the repair but after watching what he had to do to fix the problem the costs seemed right. I will definitely use them again and definitely ask for Mike. Thx Joe Johnson”
“Steve was amazing! He arrived within a half hour of my call to the dispatcher. Very kind and patient with all of our questions! Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 879 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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