Roto-Rooter Plumbing & Water Cleanup
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 879 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 879 Reviews Tell Us
Emergency Response
Fast emergency response: arrived within 30 minutes of call during off-hours (3am on 2026-02-17)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Inconsistent post-job cleanup: 1 of 5 reviews explicitly states technicians did not restore the work area to original condition after multiple visits
Quality & Professionalism
Thorough diagnostic work: technicians verify related fixtures and check external drainage to prevent future issues
Communication
Transparent pricing explained upfront: technician clearly communicated costs before work began
Respect for Your Home
Respectful of home and property: technicians use boot covers and show consideration for customer spaces
Pricing
Transparent pricing explained upfront: technician clearly communicated costs before work began
Customer reviews
Reviews from Google, Yelp & more
Mike was excellent! Diagnosed the problem, told me what it would cost and what he had to do to fix it, and fixed it. I admit I had to take a deep breath when he told me what it would cost to make the repair but after watching what he had to do to fix the problem the costs seemed right. I will definitely use them again and definitely ask for Mike. Thx Joe Johnson
Steve was amazing! He arrived within a half hour of my call to the dispatcher. Very kind and patient with all of our questions! Thank you!
Root-Rooter (Luis) did an excellent work. He put on boot covers and was very respectful of my home. He came in fixed the issue and made sure to make sure that the other toilet was working properly. Also checked the outside to make sure that it was flowing. I would recommend.
They are great job and right person could fix the issue. I only have negative review was cleaning after they left every time. They haven’t cleaned up each time as it was as original.
Kevin Robinson was great! $200 main kitchen sink drain unclogged. 30 mins in and out.
Business details
Service area
Based in Plano. Serves 14 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup