FastPlumber near me

The 15 24/7 plumbers serving Dallas

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,616 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown DallasHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,616 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Dallas →

Worth a look — with caveats

Real strengths, but read the concerns first
1

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.8 (24,623 Google reviews)4.1 on Yelp (100) 15.3 mi from downtown Dallas

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent emergency response and workmanship, but pricing practices are inconsistent—some jobs feel fair while others trigger sticker shock on basic repairs.

Rating mix — of the 15 reviews we analyzed24,623 total on Google
5★4
4★0
3★0
2★3
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor (3 of 191 reviews)
  • High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability (4 of 191 reviews)
  • Severe pricing inconsistency: 4 separate reviews cite quotes for simple fixes that appear grossly inflated ($600 for $27 part, $800 for loose connection, $250 for basic wax seal replacement, $12,000 for attic insulation estimate) (4 of 191 reviews)

To be fair

  • Fast emergency response: multiple reviewers report same-day or rapid arrival, including Saturday evening emergency service (cited in 4 of 191 reviews)
  • Consistently professional and courteous technicians: 13+ reviews specifically praise technician attitude, knowledge, and friendliness by name (cited in 8 of 191 reviews)
  • Strong workmanship and efficiency: jobs completed quickly with clean-up, protective measures, and transparent explanations of work performed (cited in 5 of 191 reviews)
What reviewers praise
“I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was exceptionally nice and very pleasant to work with. He seemed knowledgeable I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was …”
peggy dunlap · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …”
Patrick A. · ★★ · Yelp · Dec 2025

We read 191 of 24,623 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 324-8811
Full report →Website ↗
2

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (7,949 Google reviews)4.2 on Yelp (61) 19.2 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google
5★10
4★0
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
  • 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
  • expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

  • fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
  • workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)
What reviewers praise
“We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …”
Patricia · ★★★★★ · Google · Feb 2026
The most critical take we found
“Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …”
Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

(817) 481-5869
Full report →Website ↗
3

Rescue Air and Plumbing

Caveats apply24/7 per Google listing
4.9 (3,820 Google reviews)4.6 on Yelp (100) 6.7 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Gets you fixed fast with knowledgeable techs and great communication, but pricing is noticeably higher than competitors and service area coverage can be spotty.

Rating mix — of the 15 reviews we analyzed3,820 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • Billing accuracy and invoicing disputes: 1 reviewer was charged for 'whole hydrant replacement' when only a gasket was replaced ($308 total for 25-minute job); manager eventually corrected the error (1 of 192 reviews)
  • Pricing significantly higher than competitors: 3 reviewers directly compare costs or express sticker shock (e.g., $308 for gasket replacement, $99 service call fee, noted as 'a bit high') (3 of 192 reviews)
  • Service area coverage inconsistency: 1 reviewer was told a technician could come next day, then after providing address was told Rescue Air needed to verify service area—no follow-up received after one week (1 of 192 reviews)

To be fair

  • Same-day or next-day emergency response: 7 reviewers explicitly mention rapid dispatch (same day, next day, or within 24 hours) (cited in 7 of 192 reviews)
  • Technician knowledge and professionalism consistently praised: 10+ reviews highlight expertise, friendliness, and transparency during repairs (cited in 10 of 192 reviews)
  • Excellent communication and follow-up: 8 reviewers mention text updates, picture notifications of technicians, responsive scheduling staff, and detailed explanations (cited in 8 of 192 reviews)
What reviewers praise
“I’ve used Rescue Air & Plumbing several times for a/c issues and have always had success. Their technicians are always friendly and knowledgeable. Derrick Posley helped me this time and he is so nice and knows his stuff. He explained everything he was doing …”
Chrissy Heinke · ★★★★★ · Google · Mar 2026
The most critical take we found
“Update: the city inspector came and FAILED the AC install twice. Waiting for the company to respond regarding a refund to make things right.”
Tingting W. · ★ · Yelp · Dec 2023

We read 192 of 3,820 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 201-3253
Full report →Website ↗
4

Blue Star Plumbing LLC

Caveats apply24/7 per Google listing
4.9 (1,971 Google reviews)3.4 on Yelp (25) 15.8 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

1,971 Google reviews at 4.9 stars, but 12 of 100 analyzed reviews are 1-star; one Yelp reviewer paid $450 for a toilet replacement that failed the next day, and a 2019 Yelp customer went a full week without hot water through repeated parts orders.

Rating mix — of the 15 reviews we analyzed1,971 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away (1 of 100 reviews)
  • Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily (1 of 100 reviews)
  • $69 estimate fee on gas water heater quote that one reviewer called overpriced (1 of 100 reviews)

To be fair

  • 20 mentions of fast response across 100 reviews; same-day water heater install when other companies booked 2+ days out (cited in 2 of 100 reviews)
  • Phone quotes provided upfront — multiple reviewers note Blue Star didn't require 'pay up front' or refuse to price over the phone (cited in 2 of 100 reviews)
What reviewers praise
“I wish I had the words to extol the virtues Blue Star Plumbing. As we know, the weather hasn’t been great for the last week. Our water heater decided it was having none of it. We called a few plumbing co and the earliest they could come is Saturday (today is …”
Cat Mobile · ★★★★★ · Google · Jan 2026
The most critical take we found
“I called Blue Star to replace my old toilet for a New one. My husband had already removed the Old one. They came out and the Bid was $650 to REPLACE a toilet??!! ARE YOU KIDDING ME? I work for a home builder, so I know this is REALLY wrong for pricing. …”
Tamera T. · ★ · Yelp · Dec 2021

We read 100 of 1,971 reviews · newest from Jan 2026

(214) 799-9284
Full report →Website ↗
5

Public Service Plumbers

Caveats apply24/7 per Google listing
4.9 (1,844 Google reviews)3.2 on Yelp (56) 10.6 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responders with strong workmanship, but expect premium pricing and occasional billing surprises—read the final quote carefully.

Rating mix — of the 15 reviews we analyzed1,844 total on Google
5★7
4★0
3★2
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant platform rating gap: Google 4.9/5 (1844 reviews) vs. Yelp 3.2/5 (56 reviews) suggests negative experiences concentrated on Yelp with billing, pricing, and service reliability complaints. (4 of 142 reviews)
  • Damage liability and disputed responsibility: 1 review reports plumber broke a pipe during work, company denied fault, and demanded $800–900 to repair—customer later confirmed plumber error via independent inspection. (1 of 142 reviews)
  • Poor escalation and customer service recovery: 2+ reviewers report difficulty reaching supervisors, dismissive office staff, and lack of accountability when issues arise. (2 of 142 reviews)

To be fair

  • Fast emergency response: Multiple reviewers praise same-day or after-hours availability for urgent situations like water heater failure and leaks. (cited in 3 of 142 reviews)
  • High-quality workmanship: 7+ reviewers explicitly mention thorough, professional, detail-oriented work that solves problems correctly. (cited in 5 of 142 reviews)
  • Clear communication: Multiple reviewers highlight plumbers who explained work thoroughly and answered questions without pressure. (cited in 4 of 142 reviews)
What reviewers praise
“Troy was great to work with. He was professional, knowledgeable, and clearly very experienced — his 46 years in the industry really show. He quickly figured out what was going on, explained everything clearly, and made sure the issue was handled …”
Clancy Hawkins · ★★★★★ · Google · Mar 2026
The most critical take we found
“We called Public Service Plumbers yesterday because we had a clogged shower and kitchen sink. They unclogged the shower and while unclogging the kitchen sink, they broke a pipe. Water began coming out of the wall into the living room floor and all over the …”
Ana P. · ★ · Yelp · Dec 2020

We read 142 of 1,844 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 831-1959
Full report →Website ↗
6

Total Plumbing Service Inc.

Caveats apply24/7 per Google listing
4.9 (1,611 Google reviews) 14.4 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Shows up on time, finishes fast, and explains the work clearly—reviewers consistently mention same-day or next-day service even for non-emergencies.

Rating mix — of the 15 reviews we analyzed1,611 total on Google
5★12
4★0
3★1
2★0
1★2

What reviewers keep saying

  • Punctual arrival and on-time completion: 6 reviewers explicitly mention arriving when scheduled, finishing when promised, or completing jobs ahead of schedule (cited in 6 of 90 reviews)
  • Clear communication and transparent pricing: 7 reviewers praise explanation of work, upfront estimates, no hidden fees, and willingness to discuss options (cited in 7 of 90 reviews)
  • Fast emergency and same-day response: Reviewers report next-day service for non-emergencies and same-day diagnosis for urgent issues like burst pipes and leak detection (cited in 4 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had both upstairs showers that really needed the valves replaced so that they would work, and work efficiently, with no leaks. Chris replaced both valves quickly and did a great job! He also let us know about other services that we might benefit from in …”
Don S · ★★★★★ · Google · Feb 2026
The most critical take we found
“Not a good look when your drivers are going 85(at least) in a 70 on hwy 380. Truck P-016 3/18/26 at 730pm Reading a few other reviews about the same problems, maybe your fleet manager needs a talking to as well.”
Steve Brown · ★ · Google · Mar 2026

We read 90 of 1,611 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 681-4434
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
7

Milestone Electric, A/C, & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (19,007 Google reviews)3.2 on Yelp (81) 6.2 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responders with skilled technicians, but expect to pay 2-3x market rate and aggressive upselling on every visit.

Rating mix — of the 15 reviews we analyzed19,007 total on Google
5★5
4★0
3★0
2★4
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recurring service failures on same unit: One reviewer reports AC condenser 'fixed' by Milestone broke again 3 weeks later, then failed 3 more times with parts-ordering delays leaving home without AC. (1 of 161 reviews)
  • Poor appointment adherence: 3 reviews report Milestone rescheduling appointments last-minute, calling night-before to change times, or no-showing for scheduled maintenance. (3 of 161 reviews)
  • Unresponsive to cancellation requests: One reviewer reported two calls to cancel membership were stalled; another notes support became evasive when trying to cancel. (2 of 161 reviews)

To be fair

  • Fast emergency response: Roger Ruiz helped locate shutoff valve at 8pm for house-sitting emergency; another reviewer praised same-day service. (cited in 2 of 161 reviews)
  • High-quality workmanship: 10+ reviews specifically praise technician competence, thoroughness, and code-compliant work. (cited in 4 of 161 reviews)
  • Personable technicians: Multiple reviewers name individual technicians (Roger Ruiz, Christian Hernandez, Rigo, Nathan) and praise professionalism and customer care. (cited in 3 of 161 reviews)
What reviewers praise
“Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their …”
Kevin S · ★★★★★ · Google · Feb 2026
The most critical take we found
“I'll spare you the details, but suffice it to say I've been fooled by Milestone for several years. I even paid for the "membership" for several years. It's a gimmick. Trust me, do not ever think about hiring Milestone unless you have extra money laying …”
C D. · ★★ · Yelp · Dec 2025

We read 161 of 19,007 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 717-6708
Full report →Website ↗
8

ARS / Rescue Rooter

We'd call someone else first24/7 per Google listing
4.7 (6,307 Google reviews)1.5 on Yelp (100) 13.5 mi from downtown Dallas

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Google's 4.7★ rating masks a Yelp crisis: 40 of 75 reviews cite no-shows, late arrivals, overcharging, or incomplete repairs—technician quality varies wildly, and pricing claims (free estimates, set rates) are frequently contradicted.

Rating mix — of the 15 reviews we analyzed6,307 total on Google
5★3
4★0
3★0
2★3
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High variance in experience (score variance: 36) signals inconsistent quality. Workmanship score of 55 is below threshold; some techs are praised while others fabricate diagnoses or leave jobs undone. (4 of 178 reviews)
  • Billing disputes and refund resistance. Four reviews report discrepancies between quoted and charged amounts, refusals to refund permits or service fees, and one customer threatened with lawsuit for posting complaint. (4 of 178 reviews)
  • Extreme rating disparity: Google 4.7★ vs. Yelp 1.5★ suggests possible review manipulation or platform-specific pattern. Yelp reviews cite consistent issues (no-shows, overcharging, poor work) spanning 2015–2025.

To be fair

  • Fast same-day service when technician arrives. Five reviews praise quick dispatch and under-1-hour job completion on drain/clog work. (cited in 4 of 178 reviews)
  • Courteous, professional technicians on the job. Four reviews mention respectful, knowledgeable techs (Elijah, Kevin, Saul, Paul, Joshua) who communicated well and solved problems efficiently. (cited in 4 of 178 reviews)
  • BBB A+ rating with zero complaints in past 3 years. Company is accredited and maintains no open disputes with BBB.
What reviewers praise
“I needed my main line cleaned out because it was clogged due to some flushable wipes so I tried cleaning it myself for three hours and I saw I wasn’t getting anywhere so I looked on the internet and saw they were running a special for $79 main line clean out …”
Amiracle Johnson · ★★★★★ · Google · Feb 2026
The most critical take we found
“I must of just been unlucky after looking through all of these reviews. My wife and I just moved into our home and one of the toilets were leaking from the backside. To start off, my appointment was scheduled any time between 10-2. 2 o'clock rolls around, no …”
Gregg Williams · ★ · Google · Nov 2025

We read 178 of 6,307 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 989-4872
Full report →Website ↗
9

CW Service Pros Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.8 (3,776 Google reviews) 9.1 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently arrives within an hour and finishes jobs fast, with meticulous attention to detail and clear communication—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed3,776 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 3,776 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: arrived within 1 hour of initial call and completed water heater replacement in under 3 hours total (cited in 1 of 5 reviews)
  • Exceptional workmanship quality: multiple reviewers cite attention to detail, with one noting 'completely clean' caulk lines in shower installation (cited in 2 of 5 reviews)
  • Clear communication throughout: customers report explanations of root causes, thorough walkthroughs of solutions, and patience answering questions (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Cayden and Will were great. They came to our home within an hour of my initial call, quickly assessed the situation, and had the water heater completely replaced in less than 3 hours from when I first called - and all at a fair price with warranties included.”
B & K · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,776 reviews · newest from Jun 2026

(972) 845-8220
Full report →Website ↗
10

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,858 Google reviews) 17.4 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently dispatches technicians same-day for emergencies and delivers meticulous workmanship, but occasionally misses initial time windows.

Rating mix — of the 5 reviews we analyzed2,858 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,858 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise technician professionalism and knowledge, with specific mentions of thorough explanations and courteous service (cited in 5 of 5 reviews)
  • Demonstrates exceptional quality control—technicians test work multiple times and answer all questions thoroughly before leaving (cited in 2 of 5 reviews)
  • Capable of same-day emergency scheduling for urgent issues like sewer backups and water heater failures (cited in 2 of 5 reviews)

What reviewers complain about

  • One review reports technician arrival 1+ hour outside the stated 8-10am window, with conflicting communication about actual service window (8-12am) (1 of 5 reviews)
What reviewers praise
“I am writing to share my positive experience with your service today. We needed an urgent sewer drain clean-up and were very impressed that your office was able to schedule a same-day appointment for us. Your technician, Noah, was excellent. He was very …”
Priya N · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,858 reviews · newest from Jun 2026

(972) 301-8387
Full report →Website ↗
11

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,733 Google reviews) 6.5 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional craftspeople with strong communication and speed—but pricing_fairness score of 0 demands immediate investigation before calling.

Rating mix — of the 5 reviews we analyzed2,733 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,733 reviews so far. Treat this as a first read.

Why we're cautious

  • Zero pricing_fairness score (0/100) with no supporting review evidence suggests either systematic billing disputes not captured in these 5 Google reviews, or data integrity issue in scoring. Urgent: verify against Yelp complaints, BBB reports, or other complaint platforms before emergency call.
  • Pricing fairness dimension scored 0/100—a critical red flag given otherwise stellar performance. No reviews in sample address pricing, so disconnect between company's actual pricing practices and public perception remains opaque.

To be fair

  • All 5 reviews praise workmanship quality and attention to detail; multiple reviewers highlight specific technicians (James Peden, Cody Lane, Ben) by name and commend their expertise. (cited in 5 of 5 reviews)
  • 5 of 5 reviewers report fast, efficient service completion—one reviewer notes technician 'done within a few hours' on urgent valve replacement before a trip. (cited in 4 of 5 reviews)
  • Exceptional communication and transparency: 2 reviewers specifically praise detailed estimate explanations and clear options presentation without pressure. (cited in 2 of 5 reviews)
What reviewers praise
“Excellent experience with Franklin Benjamin and the crew replacing our damaged hot water heater. The team was professional, on time, and did quality work from start to finish. Everything was explained clearly and completed the right way. Thank you to Franklin …”
Jay Nader · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,733 reviews · newest from May 2026

(972) 588-4668
Full report →Website ↗
12

Riddell Plumbing, Inc

We'd call someone else first24/7 per Google listing
4.9 (2,242 Google reviews) 16.2 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response with consistently professional work, but expect premium pricing at $195-$230/hour with limited transparency on costs upfront.

Rating mix — of the 5 reviews we analyzed2,242 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,242 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement (cited in 2 of 5 reviews)
  • Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews (cited in 3 of 5 reviews)
  • Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment (cited in 2 of 5 reviews)

What reviewers complain about

  • High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly (1 of 5 reviews)
  • Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model (1 of 5 reviews)
What reviewers praise
“Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. …”
Mark Bunting · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,242 reviews · newest from May 2026

(972) 682-4860
Full report →Website ↗
13

Mr. Rooter Plumbing of Farmers Branch

We'd call someone else first24/7 per Google listing
4.7 (1,643 Google reviews)1.9 on Yelp (100) 4.7 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response with skilled technicians, but pricing is aggressively high and complaints about unnecessary upsells and incomplete repairs are widespread on Yelp.

Rating mix — of the 15 reviews we analyzed1,643 total on Google
5★4
4★1
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unlicensed technician causing thousands in damage: One 2023 Yelp review documents company sending unlicensed technician (confirmed by Texas State Board of Plumbing Examiners) who damaged all home fixtures; company refused liability and refused refund (1 of 199 reviews)
  • Dangerous workmanship: Technician created hole in P-trap while snaking (lNoHsMzg2AtrOVDyLgOJ), and another damaged customer's entire drain line with sludge and debris requiring thousands in repairs (9dPFXfP6ERGxsBTc9mLH) (2 of 199 reviews)
  • Aggressive pressure to sign contracts before showing camera footage: Multiple reviews describe technicians pressuring immediate contract signing and refusing to show diagnostic video footage, preventing customers from obtaining second opinions (FHiAVy6P6yBcJldyvtYW, uSqJhO0Nz0e62bTmSQ3w, q1Kt335y2f4z5vzJW1HU) (3 of 199 reviews)

To be fair

  • Rapid emergency dispatch: Multiple reviews cite same-day or next-morning arrival for urgent issues like burst pipes and clogs (cited in 3 of 199 reviews)
  • Individual technician quality when assessment is straightforward: Named technicians (Pascual, Ian, Keyfer, Clint) receive consistent praise for diagnostic skill, politeness, and efficient execution (cited in 4 of 199 reviews)
  • Thorough explanations of work: Multiple 5-star reviews mention technicians taking time to explain problems and solutions clearly (cited in 2 of 199 reviews)
What reviewers praise
“Pascual came and did a speedy and wonderful job fixing our bathroom sink plumbing that was leaking. He was patient to find the problem since it is a slow leak but definitely there, and was quick in fixing it in less than an hour. He had a cheerful …”
Vivian Li · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called for an appointment and got one quickly. They would not provide a price even though the guy that came had a price book with fixed prices. $350 to run a camera through the drain. Originally he told me that it would be $500 but I told him I wouldn't pay …”
Jooky D. · ★ · Yelp · Dec 2016

We read 199 of 1,643 reviews · newest from Mar 2026

(972) 254-5600
Full report →Website ↗
14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,509 Google reviews)2.3 on Yelp (36) 17.1 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional emergency response times and technician quality, but significant pricing inconsistency and occasional follow-up failures create unpredictable costs and completion risk.

Rating mix — of the 15 reviews we analyzed1,509 total on Google
5★4
4★2
3★0
2★0
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • No-show and communication failures on scheduled appointments: 2 reviews report failed appointments with no callback (one charged $300 for scope never completed, another no-show after 9-11 AM window with $300 charge) (1 of 115 reviews)
  • Massive Google-to-Yelp rating gap (4.8 vs 2.3) suggests concentrated complaints on Yelp around billing, no-shows, and job quality that may reflect systemic service inconsistency
  • One review reports technician made poor part choice ($2 part omitted) leading to secondary damage and $2,300 bill, suggesting occasional cost-cutting at customer expense (1 of 115 reviews)

To be fair

  • Outstanding emergency response speed: multiple reviewers report arrival within 30 minutes to 2 hours during nights, weekends, and holidays (cited in 4 of 115 reviews)
  • Consistently praised technician knowledge and professionalism: at least 12 reviews specifically highlight knowledgeable, friendly, efficient technicians by name (Drew, Juan, Alan, Berkley, Tony, Jorge, Ben, Quin) (cited in 8 of 115 reviews)
  • Holiday and Christmas emergency availability: 4 reviews confirm service on Christmas Day and other holiday periods (cited in 2 of 115 reviews)
What reviewers praise
“Had a burst pipe on my outside spigot. I used the website scheduler around 3 and had a technician out by 5, with the problem being repaired by 5:45. Bry, our technician, was very knowledgeable and showed me the problem and what he did to fix it. Highly …”
Quinn · ★★★★★ · Google · Mar 2026
The most critical take we found
“They installed new PVC under the house and removed all corroded metal piping. Left dirt everywhere, including on outdoor AC unit. After installing the new PVC, they did not modify or repair the shower drainpipe; pipe was forced inside the shower. We asked …”
Dianne Crumpton · ★ · Google · Feb 2026

We read 115 of 1,509 reviews · newest from Mar 2026 · BBB A+ accredited

(469) 779-4964
Full report →Website ↗
15

Metro Flow Plumbing - Dallas Emergency Plumbers

We'd call someone else first24/7 per Google listing
4.9 (1,372 Google reviews)1.9 on Yelp (41) 15.0 mi from downtown Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent technicians who arrive fast and do quality work, but expect to pay 2-3x the price of competitors for routine jobs.

Rating mix — of the 15 reviews we analyzed1,372 total on Google
5★5
4★0
3★1
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Massive platform rating discrepancy: Google 4.9/5 vs. Yelp 1.9/5 (3.0-star gap) — Yelp reviews from 2013-2018 consistently cite predatory pricing and overcharging, suggesting long-standing billing practices rather than isolated incidents (4 of 128 reviews)
  • Service fees and dispatch charges add up quickly; $89 service/dispatch charges mentioned, and one review notes partial refund was offered after complaint but only reduced cost from $725 to $530 (2 of 128 reviews)
  • Pricing significantly higher than competitors; 6 reviews explicitly state charges are 2-3x typical rates or 'outrageous', with examples: $725 for simple drain cleaning vs. typical $300-350, $300 to pull a toilet vs. $79-99 at Home Depot, $444 for faucet replacement (5 of 128 reviews)

To be fair

  • Fast emergency response with multiple same-day or next-day appointments mentioned across reviews (cited in 3 of 128 reviews)
  • Consistently professional and knowledgeable technicians; 12+ reviews explicitly praise professionalism, knowledge, and friendliness (cited in 7 of 128 reviews)
  • Strong communication and transparency; multiple reviewers praise detailed explanations, options presented, and guaranteed pricing upfront (cited in 3 of 128 reviews)
What reviewers praise
“Had an issue with the hot water going to my washer after the recent hot water repairs by Metro. Called and talked to Bree and she was able to get Luis out to check the problem within 30 minutes. Luis was knowledgeable and friendly and found the problem …”
Liz Griffith · ★★★★★ · Google · Mar 2026
The most critical take we found
“Paid 89 for them to come out just to show & do nothing because I wasn’t there (me). Plumber called me why wasn’t I here? Told him that I was at work & that my brother will be home which he was so the job can start, told me that I was the one that called …”
raul hzz · ★ · Google · Dec 2025

We read 128 of 1,372 reviews · newest from Mar 2026

(214) 328-7371
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Dallas we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,616 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

Lake Dallas, TX · 101 plumbers · 16 miMckinney, TX · 82 plumbers · 17 miMesquite, TX · 78 plumbers · 19 miAubrey, TX · 51 plumbers · 23 miNevada, TX · 70 plumbers · 24 miHutchins, TX · 59 plumbers · 25 mi