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The 15 plumbers serving Mesquite, ranked.

We read 4,158 reviews across Google, Yelp and BBB for the 60 plumbers serving Mesquite — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 44 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Mesquite's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 50 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 43 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Emergency Plumber — sits below 4.0 (2.6). Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown MesquiteHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,696 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Mesquite →

Worth a look — with caveats

Real strengths, but read the concerns first
1

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.8 (24,623 Google reviews)4.1 on Yelp (100) 4.2 mi from downtown Mesquite
Our take — how we form it

Excellent emergency response and workmanship, but pricing practices are inconsistent—some jobs feel fair while others trigger sticker shock on basic repairs.

Rating mix — of the 15 reviews we analyzed24,623 total on Google
5★4
4★0
3★0
2★3
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor (3 of 191 reviews)
  • High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability (4 of 191 reviews)
  • Severe pricing inconsistency: 4 separate reviews cite quotes for simple fixes that appear grossly inflated ($600 for $27 part, $800 for loose connection, $250 for basic wax seal replacement, $12,000 for attic insulation estimate) (4 of 191 reviews)

To be fair

  • Fast emergency response: multiple reviewers report same-day or rapid arrival, including Saturday evening emergency service (cited in 4 of 191 reviews)
  • Consistently professional and courteous technicians: 13+ reviews specifically praise technician attitude, knowledge, and friendliness by name (cited in 8 of 191 reviews)
  • Strong workmanship and efficiency: jobs completed quickly with clean-up, protective measures, and transparent explanations of work performed (cited in 5 of 191 reviews)
What reviewers praise
“I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was exceptionally nice and very pleasant to work with. He seemed knowledgeable I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was …”
peggy dunlap · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …”
Patrick A. · ★★ · Yelp · Dec 2025

We read 191 of 24,623 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 324-8811
Full report →Website ↗
2

Rescue Air and Plumbing

Caveats apply24/7 per Google listing
4.9 (3,820 Google reviews)4.6 on Yelp (100) 12.6 mi from downtown Mesquite
Our take — how we form it

Gets you fixed fast with knowledgeable techs and great communication, but pricing is noticeably higher than competitors and service area coverage can be spotty.

Rating mix — of the 15 reviews we analyzed3,820 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • Billing accuracy and invoicing disputes: 1 reviewer was charged for 'whole hydrant replacement' when only a gasket was replaced ($308 total for 25-minute job); manager eventually corrected the error (1 of 192 reviews)
  • Pricing significantly higher than competitors: 3 reviewers directly compare costs or express sticker shock (e.g., $308 for gasket replacement, $99 service call fee, noted as 'a bit high') (3 of 192 reviews)
  • Service area coverage inconsistency: 1 reviewer was told a technician could come next day, then after providing address was told Rescue Air needed to verify service area—no follow-up received after one week (1 of 192 reviews)

To be fair

  • Same-day or next-day emergency response: 7 reviewers explicitly mention rapid dispatch (same day, next day, or within 24 hours) (cited in 7 of 192 reviews)
  • Technician knowledge and professionalism consistently praised: 10+ reviews highlight expertise, friendliness, and transparency during repairs (cited in 10 of 192 reviews)
  • Excellent communication and follow-up: 8 reviewers mention text updates, picture notifications of technicians, responsive scheduling staff, and detailed explanations (cited in 8 of 192 reviews)
What reviewers praise
“I’ve used Rescue Air & Plumbing several times for a/c issues and have always had success. Their technicians are always friendly and knowledgeable. Derrick Posley helped me this time and he is so nice and knows his stuff. He explained everything he was doing …”
Chrissy Heinke · ★★★★★ · Google · Mar 2026
The most critical take we found
“Update: the city inspector came and FAILED the AC install twice. Waiting for the company to respond regarding a refund to make things right.”
Tingting W. · ★ · Yelp · Dec 2023

We read 192 of 3,820 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 201-3253
Full report →Website ↗
3

Blue Star Plumbing LLC

Caveats apply24/7 per Google listing
4.9 (1,971 Google reviews)3.4 on Yelp (25) 16.7 mi from downtown Mesquite
Our take — how we form it

1,971 Google reviews at 4.9 stars, but 12 of 100 analyzed reviews are 1-star; one Yelp reviewer paid $450 for a toilet replacement that failed the next day, and a 2019 Yelp customer went a full week without hot water through repeated parts orders.

Rating mix — of the 15 reviews we analyzed1,971 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away (1 of 100 reviews)
  • Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily (1 of 100 reviews)
  • $69 estimate fee on gas water heater quote that one reviewer called overpriced (1 of 100 reviews)

To be fair

  • 20 mentions of fast response across 100 reviews; same-day water heater install when other companies booked 2+ days out (cited in 2 of 100 reviews)
  • Phone quotes provided upfront — multiple reviewers note Blue Star didn't require 'pay up front' or refuse to price over the phone (cited in 2 of 100 reviews)
What reviewers praise
“I wish I had the words to extol the virtues Blue Star Plumbing. As we know, the weather hasn’t been great for the last week. Our water heater decided it was having none of it. We called a few plumbing co and the earliest they could come is Saturday (today is …”
Cat Mobile · ★★★★★ · Google · Jan 2026
The most critical take we found
“I called Blue Star to replace my old toilet for a New one. My husband had already removed the Old one. They came out and the Bid was $650 to REPLACE a toilet??!! ARE YOU KIDDING ME? I work for a home builder, so I know this is REALLY wrong for pricing. …”
Tamera T. · ★ · Yelp · Dec 2021

We read 100 of 1,971 reviews · newest from Jan 2026

(214) 799-9284
Full report →Website ↗
4

Public Service Plumbers

Caveats apply24/7 per Google listing
4.9 (1,844 Google reviews)3.2 on Yelp (56) 11.0 mi from downtown Mesquite
Our take — how we form it

Excellent emergency responders with strong workmanship, but expect premium pricing and occasional billing surprises—read the final quote carefully.

Rating mix — of the 15 reviews we analyzed1,844 total on Google
5★7
4★0
3★2
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant platform rating gap: Google 4.9/5 (1844 reviews) vs. Yelp 3.2/5 (56 reviews) suggests negative experiences concentrated on Yelp with billing, pricing, and service reliability complaints. (4 of 142 reviews)
  • Damage liability and disputed responsibility: 1 review reports plumber broke a pipe during work, company denied fault, and demanded $800–900 to repair—customer later confirmed plumber error via independent inspection. (1 of 142 reviews)
  • Poor escalation and customer service recovery: 2+ reviewers report difficulty reaching supervisors, dismissive office staff, and lack of accountability when issues arise. (2 of 142 reviews)

To be fair

  • Fast emergency response: Multiple reviewers praise same-day or after-hours availability for urgent situations like water heater failure and leaks. (cited in 3 of 142 reviews)
  • High-quality workmanship: 7+ reviewers explicitly mention thorough, professional, detail-oriented work that solves problems correctly. (cited in 5 of 142 reviews)
  • Clear communication: Multiple reviewers highlight plumbers who explained work thoroughly and answered questions without pressure. (cited in 4 of 142 reviews)
What reviewers praise
“Troy was great to work with. He was professional, knowledgeable, and clearly very experienced — his 46 years in the industry really show. He quickly figured out what was going on, explained everything clearly, and made sure the issue was handled …”
Clancy Hawkins · ★★★★★ · Google · Mar 2026
The most critical take we found
“We called Public Service Plumbers yesterday because we had a clogged shower and kitchen sink. They unclogged the shower and while unclogging the kitchen sink, they broke a pipe. Water began coming out of the wall into the living room floor and all over the …”
Ana P. · ★ · Yelp · Dec 2020

We read 142 of 1,844 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 831-1959
Full report →Website ↗
5

Sunrise Plumbing

Caveats apply24/7 per Google listing
4.8 (1,616 Google reviews)2.3 on Yelp (52) 14.1 mi from downtown Mesquite
Our take — how we form it

26 of 100 analyzed reviews are 1-star. One customer was charged $400+ to install a customer-supplied toilet plus $200 for parts; a Yelp reviewer alleges a scam slab-leak diagnosis with a $10,000 repair. Andrew, Jeff, and Mitchell are named for quality work on the positive side.

Rating mix — of the 15 reviews we analyzed1,616 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star alleges Sunrise diagnosed a slab leak that wasn't there and charged $10,000 to repair a line that wasn't leaking (1 of 100 reviews)
  • 3-week scheduled HVAC tube-up was cancelled the day of the appointment because the company had no HVAC employees and was training new ones (1 of 100 reviews)
  • 8 reviews flag pricing as expensive and 4 flag surprise fees out of 100 analyzed (3 of 100 reviews)

To be fair

  • Tech Jeff arrived within two hours of an outside-faucet leak call and had it fixed in an hour (cited in 1 of 100 reviews)
  • Andrew Avalos gave a calming second-opinion sewer-test diagnosis after the customer paid $600 to a 1.4-star competitor (cited in 1 of 100 reviews)
  • Andrew replaced under-sink plumbing before new cabinets went in, with the customer noting three prior visits and consistent trust (cited in 1 of 100 reviews)
What reviewers praise
“I Called Sunrise plumbing based off reviews. Happy I did. My outside faucet was leaking and had a tech, named Jeff, come out within two hours to fix. He was very polite and had it fixed in an hour. No problems since. I’m always terrified of calling plumbers …”
Megan Williams · ★★★★★ · Google · Mar 2026
The most critical take we found
“Overall, the installation was completed and I believe the plumber did a good job. However, the amount I was charged to install a toilet that was purchased before the company arrived was outrageous! I was charged $400+ to install a toilet. Then another $200 …”
Trisha Newman · ★ · Google · Dec 2025

We read 100 of 1,616 reviews · newest from Mar 2026

(214) 773-2506
Full report →Website ↗
6

Total Plumbing Service Inc.

Caveats apply24/7 per Google listing
4.9 (1,611 Google reviews) 10.1 mi from downtown Mesquite
Our take — how we form it

Shows up on time, finishes fast, and explains the work clearly—reviewers consistently mention same-day or next-day service even for non-emergencies.

Rating mix — of the 15 reviews we analyzed1,611 total on Google
5★12
4★0
3★1
2★0
1★2

What reviewers keep saying

  • Punctual arrival and on-time completion: 6 reviewers explicitly mention arriving when scheduled, finishing when promised, or completing jobs ahead of schedule (cited in 6 of 90 reviews)
  • Clear communication and transparent pricing: 7 reviewers praise explanation of work, upfront estimates, no hidden fees, and willingness to discuss options (cited in 7 of 90 reviews)
  • Fast emergency and same-day response: Reviewers report next-day service for non-emergencies and same-day diagnosis for urgent issues like burst pipes and leak detection (cited in 4 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had both upstairs showers that really needed the valves replaced so that they would work, and work efficiently, with no leaks. Chris replaced both valves quickly and did a great job! He also let us know about other services that we might benefit from in …”
Don S · ★★★★★ · Google · Feb 2026
The most critical take we found
“Not a good look when your drivers are going 85(at least) in a 70 on hwy 380. Truck P-016 3/18/26 at 730pm Reading a few other reviews about the same problems, maybe your fleet manager needs a talking to as well.”
Steve Brown · ★ · Google · Mar 2026

We read 90 of 1,611 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 681-4434
Full report →Website ↗
7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,333 Google reviews)5.0 on Yelp (1) 12.5 mi from downtown Mesquite
Our take — how we form it

1,333 Google reviews at 4.9 stars; 13 of 89 analyzed reviews mention fast response and 5 mention weekend or after-hours work — including a Saturday-night supply-line break fixed within the hour and a Christmas Eve tankless water heater diagnosis.

Rating mix — of the 15 reviews we analyzed1,333 total on Google
5★12
4★0
3★0
2★0
1★3

What reviewers keep saying

  • Saturday-night emergency: tech arrived within the hour to fix broken supply-line valve and install new faucet (cited in 1 of 89 reviews)
  • Holiday coverage confirmed: Christmas Eve diagnosis on tankless water heater, part ordered and installed just after Christmas (cited in 1 of 89 reviews)
  • Same-day service for toilet and shower problems (cited in 1 of 89 reviews)

What reviewers complain about

  • One reviewer charged $450 for adding 'that little piece of line' and called it overpriced (1 of 89 reviews)
What reviewers praise
“We tried to do a DIY installment of a kitchen faucet that ended with us breaking the supply line valve and on a Saturday night we called for an emergency visit and Roto-Rooter came out within the hour and fixed our problem and installed our new faucet. The …”
Chris Stringer · ★★★★★ · Google · Mar 2026
The most critical take we found
“Updates: So they finally showed up. Took a quick look, gave no details about the accessment and told me they'll charge 500 at least, 700 if they have to take the toilet out. (We've only throwed toilet paper so its not a major clog) ofc we said no to the …”
Tutu Lin · ★ · Google · Dec 2025

We read 89 of 1,333 reviews · newest from Mar 2026

(972) 728-3962
Full report →Website ↗
8

AAA AUGER Plumbing Services

Caveats apply24/7 per Google listing
4.8 (1,268 Google reviews)4.1 on Yelp (100) 17.9 mi from downtown Mesquite
Our take — how we form it

Fast emergency response and honest repair work, but watch out for inflated inspection fees and occasional pricing that runs 5-10x competitor estimates on routine jobs.

Rating mix — of the 15 reviews we analyzed1,268 total on Google
5★9
4★1
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pricing disputes appear in 1 in 8 reviews (4 of ~32 detailed reviews mention unexpectedly high quotes or fees). Pattern includes upfront inspection charges that weren't clearly disclosed and estimates that dramatically exceed market rates. (2 of 189 reviews)
  • Documented property damage without accountability: one review from 2015 reports AAA Auger tore up utilities with a trencher and failed to own up to it, resulting in gas/city inspector involvement (1 of 189 reviews)
  • Inspection fees flagged as deceptive: one reviewer paid $437 for an inspection promised as 'free' and reported being misled after finding AAA Auger's repair quote was significantly higher than 3 competing plumbers for the same diagnosis (1 of 189 reviews)

To be fair

  • Exceptional emergency responsiveness: multiple reviewers report calls answered within minutes and technicians arriving same-day, even during emergencies like burst pipes and hard freezes (cited in 4 of 189 reviews)
  • Honest diagnosis and no-charge minor repairs: 3 reviewers explicitly praised technicians for identifying that issues didn't require expensive work and not charging for minor fixes (cited in 3 of 189 reviews)
  • High-quality workmanship and thoroughness: 6+ reviewers specifically mentioned professional, efficient repairs with clear explanation of problems and preventive tips (cited in 6 of 189 reviews)
What reviewers praise
“Wow! AAA Auger is so professional. They sent Ramiro who was very thorough and informative. Our issue was a toilet not flushing. Additionally , the toilet was rocking and needed to be seated. He solved both problems quickly and efficiently. Highly recommend.”
Kris Cook · ★★★★★ · Google · Feb 2026
The most critical take we found
“i called AAA Auger, and explained to the gentleman in the office that I had 2 other plumbers come and I could give pictures and a smoke test video. He said they would take the information I had and do a visual and give me a free inspection and give me an …”
Terri Borrego · ★ · Google · Mar 2026

We read 189 of 1,268 reviews · newest from Mar 2026

(972) 222-2843
Full report →Website ↗
9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,079 Google reviews)2.0 on Yelp (27) 11.2 mi from downtown Mesquite
Our take — how we form it

BBB A+, 4.8 Google over 1,079 reviews, but 20 of 100 sampled are 1-star with Yelp pricing complaints ($399 snake, $1100+ no-invoice). reviewConsistency=0.35 confirms the split.

Rating mix — of the 15 reviews we analyzed1,079 total on Google
5★3
4★1
3★0
2★0
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-star reviews cite missed appointment windows (4+ hour delays after confirmed booking, 3 callbacks needed) - pattern in the negative cluster. (1 of 100 reviews)
  • Pre-payment-before-work-complete flagged on a water-line repair where customer reports work was not finished after payment. (1 of 100 reviews)
  • Pricing complaints recurring on Yelp: $399 for a 15-minute snake job, $1,100+ with no invoice and no warranty details despite multiple follow-up attempts. (2 of 100 reviews)

To be fair

  • Saturday-night emergency response documented - tech Mason on site within an hour on a weekend; another reviewer notes camera-tech follow-up included. (cited in 2 of 100 reviews)
  • Workmanship cited 14 times - one named tech (Steven) gets repeat positive reviews across separate reviewers for sewer/blockage diagnostic. (cited in 2 of 100 reviews)
What reviewers praise
“Steven did an outstanding job clearing a very stubborn kitchen sewer blockage. He showed up on time, diagnosed the issue quickly, and explained everything clearly before getting to work. What really stood out was his persistence—this wasn’t an easy clog, but …”
Chris Russell · ★★★★★ · Google · Feb 2026
The most critical take we found
“This is my personal feeling and opinion. They may have good skill plumber, but my feeling is not friendly attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches …”
Shibagaki Ryota · ★ · Google · Dec 2025

We read 100 of 1,079 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 822-2200
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Milestone Electric, A/C, & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (19,007 Google reviews)3.2 on Yelp (81) 15.5 mi from downtown Mesquite
Our take — how we form it

Excellent emergency responders with skilled technicians, but expect to pay 2-3x market rate and aggressive upselling on every visit.

Rating mix — of the 15 reviews we analyzed19,007 total on Google
5★5
4★0
3★0
2★4
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recurring service failures on same unit: One reviewer reports AC condenser 'fixed' by Milestone broke again 3 weeks later, then failed 3 more times with parts-ordering delays leaving home without AC. (1 of 161 reviews)
  • Poor appointment adherence: 3 reviews report Milestone rescheduling appointments last-minute, calling night-before to change times, or no-showing for scheduled maintenance. (3 of 161 reviews)
  • Unresponsive to cancellation requests: One reviewer reported two calls to cancel membership were stalled; another notes support became evasive when trying to cancel. (2 of 161 reviews)

To be fair

  • Fast emergency response: Roger Ruiz helped locate shutoff valve at 8pm for house-sitting emergency; another reviewer praised same-day service. (cited in 2 of 161 reviews)
  • High-quality workmanship: 10+ reviews specifically praise technician competence, thoroughness, and code-compliant work. (cited in 4 of 161 reviews)
  • Personable technicians: Multiple reviewers name individual technicians (Roger Ruiz, Christian Hernandez, Rigo, Nathan) and praise professionalism and customer care. (cited in 3 of 161 reviews)
What reviewers praise
“Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their …”
Kevin S · ★★★★★ · Google · Feb 2026
The most critical take we found
“I'll spare you the details, but suffice it to say I've been fooled by Milestone for several years. I even paid for the "membership" for several years. It's a gimmick. Trust me, do not ever think about hiring Milestone unless you have extra money laying …”
C D. · ★★ · Yelp · Dec 2025

We read 161 of 19,007 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 717-6708
Full report →Website ↗
11

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,733 Google reviews) 17.5 mi from downtown Mesquite
Our take — how we form it

Exceptional craftspeople with strong communication and speed—but pricing_fairness score of 0 demands immediate investigation before calling.

Rating mix — of the 5 reviews we analyzed2,733 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,733 reviews so far. Treat this as a first read.

Why we're cautious

  • Zero pricing_fairness score (0/100) with no supporting review evidence suggests either systematic billing disputes not captured in these 5 Google reviews, or data integrity issue in scoring. Urgent: verify against Yelp complaints, BBB reports, or other complaint platforms before emergency call.
  • Pricing fairness dimension scored 0/100—a critical red flag given otherwise stellar performance. No reviews in sample address pricing, so disconnect between company's actual pricing practices and public perception remains opaque.

To be fair

  • All 5 reviews praise workmanship quality and attention to detail; multiple reviewers highlight specific technicians (James Peden, Cody Lane, Ben) by name and commend their expertise. (cited in 5 of 5 reviews)
  • 5 of 5 reviewers report fast, efficient service completion—one reviewer notes technician 'done within a few hours' on urgent valve replacement before a trip. (cited in 4 of 5 reviews)
  • Exceptional communication and transparency: 2 reviewers specifically praise detailed estimate explanations and clear options presentation without pressure. (cited in 2 of 5 reviews)
What reviewers praise
“Excellent experience with Franklin Benjamin and the crew replacing our damaged hot water heater. The team was professional, on time, and did quality work from start to finish. Everything was explained clearly and completed the right way. Thank you to Franklin …”
Jay Nader · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,733 reviews · newest from May 2026

(972) 588-4668
Full report →Website ↗
12

Riddell Plumbing, Inc

We'd call someone else first24/7 per Google listing
4.9 (2,242 Google reviews) 3.2 mi from downtown Mesquite
Our take — how we form it

Fast emergency response with consistently professional work, but expect premium pricing at $195-$230/hour with limited transparency on costs upfront.

Rating mix — of the 5 reviews we analyzed2,242 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,242 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement (cited in 2 of 5 reviews)
  • Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews (cited in 3 of 5 reviews)
  • Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment (cited in 2 of 5 reviews)

What reviewers complain about

  • High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly (1 of 5 reviews)
  • Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model (1 of 5 reviews)
What reviewers praise
“Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. …”
Mark Bunting · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,242 reviews · newest from May 2026

(972) 682-4860
Full report →Website ↗
13

Mr. Rooter Plumbing of Farmers Branch

We'd call someone else first24/7 per Google listing
4.7 (1,643 Google reviews)1.9 on Yelp (100) 17.7 mi from downtown Mesquite
Our take — how we form it

Fast emergency response with skilled technicians, but pricing is aggressively high and complaints about unnecessary upsells and incomplete repairs are widespread on Yelp.

Rating mix — of the 15 reviews we analyzed1,643 total on Google
5★4
4★1
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unlicensed technician causing thousands in damage: One 2023 Yelp review documents company sending unlicensed technician (confirmed by Texas State Board of Plumbing Examiners) who damaged all home fixtures; company refused liability and refused refund (1 of 199 reviews)
  • Dangerous workmanship: Technician created hole in P-trap while snaking (lNoHsMzg2AtrOVDyLgOJ), and another damaged customer's entire drain line with sludge and debris requiring thousands in repairs (9dPFXfP6ERGxsBTc9mLH) (2 of 199 reviews)
  • Aggressive pressure to sign contracts before showing camera footage: Multiple reviews describe technicians pressuring immediate contract signing and refusing to show diagnostic video footage, preventing customers from obtaining second opinions (FHiAVy6P6yBcJldyvtYW, uSqJhO0Nz0e62bTmSQ3w, q1Kt335y2f4z5vzJW1HU) (3 of 199 reviews)

To be fair

  • Rapid emergency dispatch: Multiple reviews cite same-day or next-morning arrival for urgent issues like burst pipes and clogs (cited in 3 of 199 reviews)
  • Individual technician quality when assessment is straightforward: Named technicians (Pascual, Ian, Keyfer, Clint) receive consistent praise for diagnostic skill, politeness, and efficient execution (cited in 4 of 199 reviews)
  • Thorough explanations of work: Multiple 5-star reviews mention technicians taking time to explain problems and solutions clearly (cited in 2 of 199 reviews)
What reviewers praise
“Pascual came and did a speedy and wonderful job fixing our bathroom sink plumbing that was leaking. He was patient to find the problem since it is a slow leak but definitely there, and was quick in fixing it in less than an hour. He had a cheerful …”
Vivian Li · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called for an appointment and got one quickly. They would not provide a price even though the guy that came had a price book with fixed prices. $350 to run a camera through the drain. Originally he told me that it would be $500 but I told him I wouldn't pay …”
Jooky D. · ★ · Yelp · Dec 2016

We read 199 of 1,643 reviews · newest from Mar 2026

(972) 254-5600
Full report →Website ↗
14

Metro Flow Plumbing - Dallas Emergency Plumbers

We'd call someone else first24/7 per Google listing
4.9 (1,372 Google reviews)1.9 on Yelp (41) 5.1 mi from downtown Mesquite
Our take — how we form it

Excellent technicians who arrive fast and do quality work, but expect to pay 2-3x the price of competitors for routine jobs.

Rating mix — of the 15 reviews we analyzed1,372 total on Google
5★5
4★0
3★1
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Massive platform rating discrepancy: Google 4.9/5 vs. Yelp 1.9/5 (3.0-star gap) — Yelp reviews from 2013-2018 consistently cite predatory pricing and overcharging, suggesting long-standing billing practices rather than isolated incidents (4 of 128 reviews)
  • Service fees and dispatch charges add up quickly; $89 service/dispatch charges mentioned, and one review notes partial refund was offered after complaint but only reduced cost from $725 to $530 (2 of 128 reviews)
  • Pricing significantly higher than competitors; 6 reviews explicitly state charges are 2-3x typical rates or 'outrageous', with examples: $725 for simple drain cleaning vs. typical $300-350, $300 to pull a toilet vs. $79-99 at Home Depot, $444 for faucet replacement (5 of 128 reviews)

To be fair

  • Fast emergency response with multiple same-day or next-day appointments mentioned across reviews (cited in 3 of 128 reviews)
  • Consistently professional and knowledgeable technicians; 12+ reviews explicitly praise professionalism, knowledge, and friendliness (cited in 7 of 128 reviews)
  • Strong communication and transparency; multiple reviewers praise detailed explanations, options presented, and guaranteed pricing upfront (cited in 3 of 128 reviews)
What reviewers praise
“Had an issue with the hot water going to my washer after the recent hot water repairs by Metro. Called and talked to Bree and she was able to get Luis out to check the problem within 30 minutes. Luis was knowledgeable and friendly and found the problem …”
Liz Griffith · ★★★★★ · Google · Mar 2026
The most critical take we found
“Paid 89 for them to come out just to show & do nothing because I wasn’t there (me). Plumber called me why wasn’t I here? Told him that I was at work & that my brother will be home which he was so the job can start, told me that I was the one that called …”
raul hzz · ★ · Google · Dec 2025

We read 128 of 1,372 reviews · newest from Mar 2026

(214) 328-7371
Full report →Website ↗
15

Saving Grace Plumbing

We'd call someone else first24/7 per Google listing
4.6 (1,103 Google reviews) 9.7 mi from downtown Mesquite
Our take — how we form it

Exceptionally fast emergency response with expert workmanship, but occasionally leaves cleanup details incomplete at the job site.

Rating mix — of the 5 reviews we analyzed1,103 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,103 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 2 reviews specifically mention next-day or immediate arrival for urgent issues like main water line breaks (cited in 2 of 5 reviews)
  • High-quality workmanship across complex jobs: 3 reviews praise expertise with expensive fixtures, clog removal, and emergency repairs (cited in 3 of 5 reviews)
  • Thorough attention to customer satisfaction: 2 reviews highlight technicians staying until work met their own standards and ensuring cleanup (cited in 2 of 5 reviews)

What reviewers complain about

  • Incomplete site cleanup: 1 review reports gray sludge left on porch and sidewalk after clog removal requiring separate cleanup (1 of 5 reviews)
What reviewers praise
“Robert was fantastic and took care of us great. Called the night before and got someone out next day. Great service and will use again if needed!”
Wilson Faubel · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,103 reviews · newest from Jun 2026

(214) 299-9223
Full report →Website ↗

Also serving Mesquite — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Milestone Electric, A/C, & Plumbing 4.9 (1,030 Google reviews) · Garland · 5.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,007 Google reviews) · Duncanville · 18.6 mi Call
DNA Plumbing Heating and Air 4.8 (981 Google reviews) · Rowlett · 18.7 mi Call
Pure Plumbing 4.8 (921 Google reviews) · Dallas · 14.3 mi Call
Brooks Plumbing 4.8 (902 Google reviews) · Garland · 10.3 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (879 Google reviews) · Plano · 18.5 mi Call
All Masters Plumbing 4.5 (870 Google reviews) · Dallas · 18.3 mi Call
Dial One Johnson Plumbing, Cooling & Heating 4.9 (656 Google reviews) · Dallas · 14.6 mi Call
Speake's Plumbing 4.8 (633 Google reviews) · Garland · 10.7 mi Call
Mr. Rooter Plumbing of Dallas 4.8 (582 Google reviews) · Dallas · 9.9 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (577 Google reviews) · Mesquite · 0.9 mi Call
Staggs Plumbing 4.7 (539 Google reviews) · Plano · 17.6 mi Call
One Source Plumbing & Air 4.7 (509 Google reviews) · Duncanville · 19.2 mi Call
Wasden Plumbing Services 4.9 (488 Google reviews) · Rowlett · 9.9 mi Call
Full Force Plumbing 4.8 (456 Google reviews) · Mesquite · 10.8 mi Call
Tribeca Plumbing, Inc. 4.8 (420 Google reviews) · Dallas · 13.1 mi Call
Military Plumbing 4.8 (327 Google reviews) · Garland · 6.9 mi Call
The Plumbing Pros 5.0 (305 Google reviews) · Garland · 15.3 mi Call
Straight Shooter Plumbing and Rooter 4.9 (293 Google reviews) · Rowlett · 12.9 mi Call
Texas Plumbing Solutions LLC 4.9 (284 Google reviews) · Garland · 14.6 mi Call
Mother Modern Plumbing, Sewer & Drain 4.9 (276 Google reviews) · Dallas · 10.9 mi Call
Fixxer Company Plumbing 4.8 (268 Google reviews) · Mesquite · 2.0 mi Call
First Response Plumbing Inc. 4.3 (232 Google reviews) · Mesquite · 2.2 mi Call
Reliant Plumbing - Dallas 4.5 (227 Google reviews) · Dallas · 14.0 mi Call
Bestway Plumbing 4.9 (222 Google reviews) · Mesquite · 9.9 mi Call
Plumbing Unit 5.0 (216 Google reviews) · Dallas · 18.5 mi Call
Tide Turners Plumbing 4.9 (214 Google reviews) · Mesquite · 10.3 mi Call
1-800-Plumber +Air 5.0 (197 Google reviews) · Dallas · 19.6 mi Call
Jake the Plumbing Pro 4.8 (176 Google reviews) · Dallas · 12.4 mi Call
Pope Plumbing Company, Inc. 4.5 (170 Google reviews) · Rowlett · 9.5 mi Call
Swift Plumbing 5.0 (170 Google reviews) · Mesquite · 10.0 mi Call
James Armstrong Plumbing 4.6 (165 Google reviews) · Mesquite · 0.1 mi Call
Triple Crown Plumbing 4.4 (165 Google reviews) · Irving · 18.7 mi Call
The Plumbing House 5.0 (162 Google reviews) · Garland · 12.7 mi Call
1-855-MegaPro 4.9 (150 Google reviews) · Duncanville · 19.0 mi Call
AASuper Rooter/PRONTO /ASAP/PLUMBING ASAP/PRONTO 4.4 (89 Google reviews) · Garland · 6.1 mi Call
Arriaga Plumbing 4.8 (78 Google reviews) · Rowlett · 9.8 mi Call
Mr. Rooter Plumbing of Rockwall 4.7 (78 Google reviews) · Rowlett · 14.2 mi Call
Emergency Plumber 2.6 (75 Google reviews) · Garland · 11.6 mi Call
Villarreal Plumbing Inc 4.6 (74 Google reviews) · Duncanville · 17.9 mi Call
Level Up Plumbing, LLC 5.0 (60 Google reviews) · Rowlett · 6.8 mi Call
Badgett Bro's Plumbing 5.0 (56 Google reviews) · Rowlett · 6.7 mi Call
Plumber On Call of Richardson 5.0 (41 Google reviews) · Plano · 15.5 mi Call
Professor Plumb, LLC 4.8 (31 Google reviews) · Mesquite · 5.5 mi Call
HER Plumbing Co. 5.0 (30 Google reviews) · Irving · 18.5 mi Call

What reviewers complain about in Mesquite

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Baker Brothers Plumbing, Air & Electric — Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor
  • Baker Brothers Plumbing, Air & Electric — High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability
  • Rescue Air and Plumbing — Billing accuracy and invoicing disputes: 1 reviewer was charged for 'whole hydrant replacement' when only a gasket was replaced ($308 total for 25-minute job); manager eventually corrected the error
  • Blue Star Plumbing LLC — Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away
  • Blue Star Plumbing LLC — Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily
  • Public Service Plumbers — Significant platform rating gap: Google 4.9/5 (1844 reviews) vs. Yelp 3.2/5 (56 reviews) suggests negative experiences concentrated on Yelp with billing, pricing, and service reliability complaints.
  • Public Service Plumbers — Damage liability and disputed responsibility: 1 review reports plumber broke a pipe during work, company denied fault, and demanded $800–900 to repair—customer later confirmed plumber error via independent inspection.
  • Public Service Plumbers — Poor escalation and customer service recovery: 2+ reviewers report difficulty reaching supervisors, dismissive office staff, and lack of accountability when issues arise.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Mesquite we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,696 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Lavon, Rockwall, Sunnyvale, Wylie — this Mesquite guide covers those areas.

Nearby city guides

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