All Masters Plumbing
Plumber · Dallas, TX · Open 24 hours per Google listing
Our verdict
Fast emergency response and solid workmanship, but significant pricing disputes and follow-up problems on major jobs create real risk.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 176 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Rapid emergency response and after-hours availability. Multiple reviews cite same-day or next-day service during emergencies, including weekend calls.
1 cited review
“came by next morning and fix it for no charge”
Cited in 2 of the 176 reviews we analyzed — 1 cited review not excerpted here.
Strong individual technician performance. At least 8 reviews praise specific technicians by name (Bubba, Douglas/Douglass, Joshua, Bill, LaDerran) for professionalism, knowledge, and attentiveness.
2 cited reviews
“let us know exactly what was going on”
“arrived exactly when he said he would”
Cited in 6 of the 176 reviews we analyzed — 4 cited reviews not excerpted here.
Clear communication on job status. 4 reviews specifically mention technicians explaining work in progress or providing upfront information about problems and options.
2 cited reviews
“let us know exactly what was going on”
“arrived exactly when he said he would”
Cited in 4 of the 176 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Significant pricing disputes and aggressive upselling. 3 reviews report quotes substantially higher than fair market: one customer negotiated $100 overcharge on first visit (AIKBloalPZ38fKu1RsL3), second reported $900 quote for $250 DIY faucet replacement (AIKBloalPZ38fKu1RsL3), third claimed push for $2000 roof work and unnecessary $50 chemical add-ons (O1XY8yrrn7e3bKM0c5ib). High score variance (37) supports inconsistent pricing.
Cited in 2 of the 176 reviews we analyzed.
Red flag
Non-responsive management to serious complaints. 2 reviews report management ignored multiple messages/calls requesting resolution after failed major repairs (rEsQcA9ivE6OWF6OtoXv: $17K spent with unresolved recurring toilet clogs; xwdgAUy7Wk3SMEM2ZpL1: sewer line failure after $12K repair).
Cited in 2 of the 176 reviews we analyzed.
Red flag
Stark Google-Yelp rating gap (4.5 vs 2.5) with pattern of severe complaints on Yelp. Multiple Yelp 1-star reviews describe bait-and-switch pricing, failed repairs, and broken promises, while Yelp review count (91) is a fraction of Google (870), suggesting potential review filtering or platform differences in customer type.
Cited in 5 of the 176 reviews we analyzed.
Inconsistent diagnostic thoroughness. One 5-star review (pqlfRBHxAA6kSwXmVeRQ) reports technician refused to properly inspect water heater, only visually assessed age and recommended replacement—customer still had hot water and alarm was the real issue.
“did not check it whatsoever, he looked at it”
Major follow-up failures on complex repairs. Two reviews report unresolved issues after significant spend: pressure regulator installed incorrectly causing ongoing low water pressure (uznpOFtJMHRKEIrWQcVE), and sewer line coating job failed within weeks, leading to multiple backups and unresponsive management (xwdgAUy7Wk3SMEM2ZpL1).
Cited in 2 of the 176 reviews we analyzed.
Keep it in proportion: these concerns are cited in 6 of the 176 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Their driver cut us off, and numerous others, on highway 183 doing about 20 miles over the speed limit with no signal. Wouldn't use them for anything. I'd leave 0 stars if I could.”
“They will overcharge you based on your zip code/house size. I used All Masters twice. The first time I obtained a clear quote over the phone. A gentleman came out and fixed the issue - he tried to charge about $100 more than what I had agreed to, but once I explained, he honored the price with minimal fuss. Good enough experience where I called them back for a (separate) second issue that happened a few months …”
“All Masters Plumbing (AMP) was the assigned plumber through Service Line Warranties to determine a leak in our front yard. It was the irrigation line and not the city line. The leak became a gusher once the earth was removed and I hired AMP to repair the leak. While repairing the leak, the plumber determined our pressure was dangerously high and would (over time) damage large appliances on the line. We researched it …”
Positive
“MP Daniel Moncrief came I would 24 hours we notified them the night before we had a storm and noticed a weird sound from the hot water heater closet that the flu was completely off. They kindly put an appointment came by the next morning and fix it or no charge. very nice pleasant courteous appreciate them very much. They did a great job as well as Serena the encore. It was very attentive and kept me up-to-date on …”
“A kind soul, real glad I got to meet him. Did a great job. Showed that he really cares about what he does. Very professional and took his time ensuring the job was right. I feel like a better job of communicating could be done between them and the city when it comes to time frames of arrivals for inspections but Bubba explained that also. I'm just glad to have heat again. Very thankful. Kind of pricey but hey if you …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.5/5 (870 reviews) vs Yelp 2.5/5 (91 reviews) represents 2-star gap. Yelp complaints cluster around pricing fraud, failed major repairs, and unresponsive management, while Google skews positive. BBB A+ with zero complaints in past 3 years conflicts with recent Yelp complaints (2021–2025), suggesting either improved compliance post-2022 or selective complaint filing.
Should you hire All Masters Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own All Masters Plumbing?
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Find plumbers near you
All Masters Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dallas · Lake Dallas · Mesquite