Evolution Plumbing LLC | #1 Plumber Plano, TX
Plumber · Plano, TX · Open 24 hours per Google listing
Our verdict
Dispatches technicians within 24 hours for emergencies and executes complex jobs flawlessly, but phone appointment scheduling needs work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency response: 3 of 5 reviewers specifically praise rapid deployment (water heater replaced in <24 hrs, next-day service after warranty company failure)
2 cited reviews
“replacing our water heater in less than 24 hrs”
“company should work on its phone communications about appointment scheduling”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Workmanship quality: 4 of 5 reviewers describe custom solutions and complex repairs executed flawlessly (custom toilet work, gas water heater installation, explanation of diagnostics)
2 cited reviews
“quality of his work exceeded our expectations”
“company should work on its phone communications about appointment scheduling”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technician communication: Multiple reviewers highlight that individual technicians (Brandon, Travis, Ramses, Joshua, Josh) take time to explain work before and after completion
2 cited reviews
“quality of his work exceeded our expectations”
“company should work on its phone communications about appointment scheduling”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Phone appointment scheduling is unclear and creates customer uncertainty about whether appointments are confirmed
“company should work on its phone communications about appointment scheduling”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Brandon McGinnis provided excellent plumbing services for our faucets and sink. He was professional, knowledgeable, and efficient from start to finish. He took the time to explain everything and made sure the job was done right. The quality of his work exceeded our expectations, and we couldn’t be happier with the results. I highly recommend Brandon for anyone in need of plumbing services!”
“Travis Parnell was able to come in and not let our Plumbing job defeat him. The last Plumber that we had were defeated and left my family and destitute so we switched to first American home warranty from Choice Home Warranty. Travis first got in, and he noticed that he had to do some custom work just to get our toilet fixed And he had no problem doing it. Travis also realized that when my toilet was leaking here …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 440 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2025.
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Find plumbers near you
Evolution Plumbing LLC | #1 Plumber Plano, TXisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dallas · Mckinney · Nevada · Lake Dallas