The 15 plumbers serving Lake Dallas, ranked.

We read 2,335 reviews across Google, Yelp and BBB for the 60 plumbers serving Lake Dallas — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 29 of the 60 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Lake Dallas's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 60 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 31 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Milestone Electric, A/C, & Plumbing alone carries 19,007 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown Lake DallasHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,115 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Lake Dallas →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Legacy Plumbing

Top pick

5.0 (2,782 Google reviews) 6.7 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

Shows up fast, explains options honestly without upselling, and charges fairly—exactly what you want at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed2,782 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 2,782 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviewers praise transparent pricing and honest recommendations over upselling; multiple mentions of better solutions offered at lower-than-expected cost (cited in 5 of 5 reviews)
4 of 5 reviewers specifically mention prompt arrival and on-time scheduling during emergencies (cited in 4 of 5 reviews)
Consistently allows direct communication with plumbers before service call and provides detailed explanations of problem diagnosis and repair options (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I rarely leave reviews, but Legacy Plumbing earned this one. I contacted five plumbing companies when I thought I had a slab leak after receiving an extremely high water bill. Legacy Plumbing immediately stood out because they allowed me to speak directly …”

Richard Glenn · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,782 reviews · newest from Jun 2026

(972) 987-0753

Full report →Website ↗

Legacy Plumbing

Top pick

5.0 (2,131 Google reviews) 12.5 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

5.0★ across 2,131 reviews; all 5 analyzed are 5-star; same-day availability on short notice with fair-priced warranty, Wayne called the next day post-tankless install to confirm everything working.

Rating mix — of the 5 reviews we analyzed2,131 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 2,131 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day response on short notice with fair pricing and an explicit warranty — technician Ramone also fixed an unrelated electrical breaker at no extra charge per 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
Post-install follow-up call from Wayne the next day to confirm tankless water heater working properly — cited as standout customer service behavior in 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
Honest and transparent pricing across multiple years of use; Wayne and Cameron described as efficient, thorough, and clear communicators — themeCounts.professional=5. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Exceptional service by Legacy. My outdoor faucet had a leak from the winter freeze. The pipe was broken near the faucet. Sean and his partner from Legacy came out and told me upfront about the pricing and potential issue. I agreed and they replaced the …”

Ryan V. · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,131 reviews · newest from Mar 2026

(972) 707-2184

Full report →Website ↗

Jim's Plumbing Now

Top pick

4.9 (1,786 Google reviews)4.9 on Yelp (59) 14.0 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

Exceptional emergency response (quoted within 4-5 minutes, appointments within hours) with honest pricing that consistently undercuts competitors by thousands on major jobs.

Rating mix — of the 15 reviews we analyzed1,786 total on Google

5★11

4★1

3★0

2★1

1★2

What reviewers keep saying

Lightning-fast emergency response: 6 reviews explicitly mention same-day or next-morning service, with one quoting 4-hour appointment on Saturday afternoon emergency (cited in 6 of 141 reviews)
Pricing significantly undercuts competitors: 3 reviews document cases where other quotes were 2-5x higher ($4,000-$5,000 vs <$1,000; triple cost on gas line work) (cited in 3 of 141 reviews)
Transparent pricing upfront with no surprises: 5 reviews highlight detailed estimates provided before work begins, with quotes confirmed on arrival (cited in 5 of 141 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I highly recommend Jim’s Plumbing Now for any sewer and/or water line issues. I had a major sewer line issue and their team was incredibly professional and knowledgeable. From the initial inspection using camera technology, to tunneling under the house, to …”

Susan Diane Mackey · ★★★★★ · Google · Feb 2026

The most critical take we found

“Called to get my water heater serviced. I was told that there will not be a charge to get an estimate. The plumber on duty told us that he had to get a diagnostic from the manufacturer that was going to cost $800. Once we declined he proceeded to charge $69 …”

Jairo Diaz · ★ · Google · Apr 2026

We read 141 of 1,786 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 478-1082

Full report →Website ↗

GPS Plumbing

Top pick

5.0 (1,273 Google reviews) 9.4 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

All 5 reviewers gave perfect scores and praised skilled workmanship, fair pricing, and genuinely friendly service—GPS shows zero complaints across 1,273 Google reviews.

Rating mix — of the 5 reviews we analyzed1,273 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,273 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviewers explicitly praised workmanship quality and attention to detail, with one describing the lead technician as working 'with skill, focus, and zero shortcuts' (cited in 3 of 5 reviews)
4 of 5 reviewers highlighted exceptional customer service and communication, including clear explanations that gave customers 'confidence and peace of mind' (cited in 3 of 5 reviews)
3 of 5 reviewers mentioned fair or competitive pricing, with one reporting the company helped source parts free from manufacturer (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Admittedly, this is my first time using GPS plumbing and I am very happy with them. We wanted to replace our hot water heater before it started spilling out in the garage. I called and they were here in just a couple days. They were very, very professional …”

Keep the FAITH · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,273 reviews · newest from May 2026

(469) 777-0217

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing

4.8 (7,949 Google reviews)4.2 on Yelp (61) 14.6 mi from downtown Lake Dallas

Our take — how we form it

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google

5★10

4★0

3★0

2★1

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)

What reviewers praise

“We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …”

Patricia · ★★★★★ · Google · Feb 2026

The most critical take we found

“Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …”

Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

(817) 481-5869

Full report →Website ↗

Trident Plumbing

Caveats apply

5.0 (1,409 Google reviews) 7.0 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

Exceptional technician quality and communication across the board—every review praises specific staff by name and describes feeling heard through complex repairs.

Rating mix — of the 5 reviews we analyzed1,409 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,409 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness scored 0/100 in dimension analysis despite zero pricing complaints in any review—data quality issue suggests pricing metrics may not be properly sourced or verified.

To be fair

5 of 5 reviews explicitly praise technician professionalism, knowledge, and courtesy by name (Lachlan Johnson, Wayne, Gio, Sean, Teagan, Mark, Keagan). (cited in 5 of 5 reviews)
4 of 5 reviews highlight clear, thorough communication and explanation of repair processes, reducing customer anxiety. (cited in 4 of 5 reviews)
Scheduling and responsiveness praised: one reviewer notes being scheduled 'quickly,' another had same-morning service for a gas leak at 1:49am. (cited in 1 of 5 reviews)

What reviewers praise

“This was my first Experience with Trident. It was such a great experience from the time I called on a Thursday morning explaining the urgency as my 92 year old parents live with me. Lachlan Johnson was my technician. I can tell you I am 69 years old and dealt …”

Julee Warren · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,409 reviews · newest from May 2026

(972) 900-6660

Full report →Website ↗

Milestone Electric, A/C, & Plumbing

Caveats apply24/7 per Google listing

4.9 (1,325 Google reviews)4.6 on Yelp (14) 14.1 mi from downtown Lake Dallas

Our take — how we form it

Extremely responsive team with strong workmanship, but one major complaint about repeat failures and aggressive upselling raises concerns about quality control consistency.

Rating mix — of the 15 reviews we analyzed1,325 total on Google

5★11

4★0

3★1

2★1

1★2

Why we're cautious

Quality control inconsistency: one 1-star review reports first technician's work failed, requiring second visit at additional charge. Same review alleges upselling tactics and unnecessary repairs recommended. Stands alone among 75 reviews but severity (repeat failure + aggressive sales) warrants caution. (1 of 103 reviews)
One severe complaint of repeat failure ($2,000 repair that leaked again days later, then charged separately for correction) plus aggressive service plan upselling (1 of 103 reviews)
High-pressure HVAC inspections documented—reviewer reported teenager technician took apart A/C, scared with photos, recommended tens of thousands in repairs that were never needed or performed (1 of 103 reviews)

To be fair

Exceptional responsiveness and speed—multiple reviewers note same-day or prompt service, with one emergency call at 11:22pm handled professionally (cited in 3 of 103 reviews)
Consistent communication of options without hard-sell tactics—8+ reviews specifically praise transparent quotes and respect for customer decisions (cited in 5 of 103 reviews)
Thorough diagnostic work—multiple reviews praise detailed inspection and explanation of findings before proceeding (cited in 4 of 103 reviews)

What reviewers praise

“Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk.”

Annamarie Barron · ★★★★★ · Google · Mar 2026

The most critical take we found

“I called them due to an upstairs bathtub that was leaking into the downstairs ceiling. They sent someone out to cut into the ceiling and replace the trap under the bathtub. A few days later it started leaking again. They sent someone else out and said the …”

Jesse S. · ★ · Yelp · May 2025

We read 103 of 1,325 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 532-0405

Full report →Website ↗

Lex's Plumbing

Caveats apply24/7 per Google listing

4.9 (985 Google reviews) 7.5 mi from downtown Lake Dallas

Our take — how we form it

Exceptionally fast response and excellent communication when things go right, but pricing lacks transparency and quality control issues in complex jobs have caused major damage.

Rating mix — of the 5 reviews we analyzed985 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 985 reviews so far. Treat this as a first read.

Why we're cautious

Significant variance in quality outcomes (score variance: 35): 3 five-star reviews versus 2 one-star reviews with no middle ground, suggesting inconsistent performance or technician-dependent service (5 of 5 reviews)
Aggressive pricing on diagnostic work: one review documents $300 diagnostic fee for minor repair (loose handle) plus trip fee, contradicting stated company goal of 'affordable prices' (1 of 5 reviews)
Risk of major damage in older homes: single but severe incident where tub waste/overflow repair caused structural damage requiring full replacement and weeks of disruption; no pre-work risk disclosure beyond cosmetic chipping occurred (1 of 5 reviews)

To be fair

Rapid emergency response and diagnosis: 2 reviewers praise arrival speed and quick problem identification, with one reporting issue determined within 10 minutes and completed within an hour (cited in 2 of 5 reviews)
Excellent communication during service: 3 of 5 reviewers specifically mention clear explanations of work, pricing transparency during the job, and professional demeanor (cited in 3 of 5 reviews)
Goes above and beyond on service delivery: one reviewer noted technician reset entire bathroom after work and earned 'client for life' status (cited in 1 of 5 reviews)

What reviewers praise

“Sean came out and ran a diagnostic test for us to find a leak in the ceiling. We had previous plumbers here that were unable to diagnose the leak. Sean found where it was coming from and repaired it and informed me every step of the way what he was doing and …”

Stacey Anderson · ★★★★★ · Google · Jun 2026

The most critical take we found

“I was extremely disappointed after reading such great reviews on this company. ‘Our goal is to provide top quality service at affordable prices’ - not the case this time. I had them come out to fix a loose shower handle. Although hesitant to have a plumber …”

Annita · ★ · Google · Feb 2026

We read 5 of 985 reviews · newest from Jun 2026

(469) 336-3919

Full report →Website ↗

DNA Plumbing Heating and Air

Caveats apply24/7 per Google listing

4.8 (981 Google reviews) 19.5 mi from downtown Lake Dallas

Our take — how we form it

29 of 98 recent reviews call out fast response, with multiple reviewers (Miguel, Zane, Billy) named for on-time arrivals. One reviewer was quoted $2,500 to install a 50-gallon water heater and described cash-discount bargaining.

Rating mix — of the 15 reviews we analyzed981 total on Google

5★12

4★0

3★0

2★1

1★2

Why we're cautious

Cash-price bargaining and offer of a lower price for cash payment on a water heater quote (1 of 98 reviews)
One reviewer was quoted $2,500 for a 50-gallon electric water heater install ($1,900 labor) and was offered a cash discount when they pushed back (1 of 98 reviews)
Commercial customer was told $89 covered the visit; on arrival the techs reframed it as a travel fee with extra charges to follow (1 of 98 reviews)

To be fair

Miguel arrived within 20 minutes of a cancellation call and gave the quote upfront before swapping an outdoor faucet (cited in 1 of 98 reviews)
Saturday-evening calls answered with offer to come out same night; Zane and team showed exactly on time when scheduled for Monday (cited in 1 of 98 reviews)
Opened walls to verify no pooling, found a dishwasher return-hose hole, replaced disposal and brought kitchen up to code (cited in 1 of 98 reviews)

What reviewers praise

“DNA professionals repaired our septic system quickly and efficiently. This isn't the first time we have used them. Their honesty and quality work the last time they were out made us loyal customers and they will be the only ones we call with plumbing issues.”

Gloria Smith · ★★★★★ · Google · Mar 2026

The most critical take we found

“I've gotten no less that 4 spam emails to leave a review for them so here goes. I've not had a single repair done with DnA that I didn't have to have them back again to fix. The saga of our water heater is a long one so buckle in. We had a water heater …”

Brandon Price · ★★ · Google · Apr 2026

We read 98 of 981 reviews · newest from Mar 2026

(214) 817-3755

Full report →Website ↗

Leak Geeks Plumbing

Caveats apply

4.9 (954 Google reviews)4.2 on Yelp (83) 18.7 mi from downtown Lake DallasNot a 24/7 shop

Our take — how we form it

81 of 100 analyzed reviews are 5-star but 8 are 1-star with pricing complaints. One reviewer was quoted nearly $700 for toilet install, another charged $527 for four toilet flappers.

Rating mix — of the 15 reviews we analyzed954 total on Google

5★9

4★1

3★0

2★1

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Repeat pricing complaints across multiple years and platforms — pattern of significant markup on parts (4 of 100 reviews)
Multiple reviewers report 'significant upcharge' on parts — one paid $527 for four toilet flappers (parts cost ~$10 each), another quoted nearly $700 for a toilet install (3 of 100 reviews)
Charges a fee just to come out and provide a quote — won't give ballpark estimates over the phone (1 of 100 reviews)

To be fair

10+ year repeat customers — multiple reviewers cite using Leak Geeks for over a decade as their go-to plumber (cited in 2 of 100 reviews)
Stands behind their work — warranty repair honored years after original cast iron replacement job (cited in 2 of 100 reviews)
Matched a competitor's bid on two gas water heaters with no additional charges to meet code (cited in 1 of 100 reviews)

What reviewers praise

“I like the whole process. I like being able to book online. My technician Erick listen to me and gave me valuable information. He was a very professional and nice person. This was my second Leak Geek experience and I’ll definitely use them again.”

Susan Solis · ★★★★★ · Google · Mar 2026

The most critical take we found

“Flappers replaced in 4 toilets $527. Rediculous pricing. I don't mind paying a fair price but it seems to me that with flappers at full retail costing about $10 I was charged about 300 an hour. You don't pay that for a plumber in the Northeast.”

John D. · ★ · Yelp · Dec 2015

We read 100 of 954 reviews · newest from Mar 2026

(817) 431-8929

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Milestone Electric, A/C, & Plumbing

We'd call someone else first24/7 per Google listing

4.9 (19,007 Google reviews)3.2 on Yelp (81) 19.0 mi from downtown Lake Dallas

Our take — how we form it

Excellent emergency responders with skilled technicians, but expect to pay 2-3x market rate and aggressive upselling on every visit.

Rating mix — of the 15 reviews we analyzed19,007 total on Google

5★5

4★0

3★0

2★4

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Recurring service failures on same unit: One reviewer reports AC condenser 'fixed' by Milestone broke again 3 weeks later, then failed 3 more times with parts-ordering delays leaving home without AC. (1 of 161 reviews)
Poor appointment adherence: 3 reviews report Milestone rescheduling appointments last-minute, calling night-before to change times, or no-showing for scheduled maintenance. (3 of 161 reviews)
Unresponsive to cancellation requests: One reviewer reported two calls to cancel membership were stalled; another notes support became evasive when trying to cancel. (2 of 161 reviews)

To be fair

Fast emergency response: Roger Ruiz helped locate shutoff valve at 8pm for house-sitting emergency; another reviewer praised same-day service. (cited in 2 of 161 reviews)
High-quality workmanship: 10+ reviews specifically praise technician competence, thoroughness, and code-compliant work. (cited in 4 of 161 reviews)
Personable technicians: Multiple reviewers name individual technicians (Roger Ruiz, Christian Hernandez, Rigo, Nathan) and praise professionalism and customer care. (cited in 3 of 161 reviews)

What reviewers praise

“Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their …”

Kevin S · ★★★★★ · Google · Feb 2026

The most critical take we found

“I'll spare you the details, but suffice it to say I've been fooled by Milestone for several years. I even paid for the "membership" for several years. It's a gimmick. Trust me, do not ever think about hiring Milestone unless you have extra money laying …”

C D. · ★★ · Yelp · Dec 2025

We read 161 of 19,007 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 717-6708

Full report →Website ↗

ARS / Rescue Rooter

We'd call someone else first24/7 per Google listing

4.7 (6,307 Google reviews)1.5 on Yelp (100) 16.1 mi from downtown Lake Dallas

Our take — how we form it

Google's 4.7★ rating masks a Yelp crisis: 40 of 75 reviews cite no-shows, late arrivals, overcharging, or incomplete repairs—technician quality varies wildly, and pricing claims (free estimates, set rates) are frequently contradicted.

Rating mix — of the 15 reviews we analyzed6,307 total on Google

5★3

4★0

3★0

2★3

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

High variance in experience (score variance: 36) signals inconsistent quality. Workmanship score of 55 is below threshold; some techs are praised while others fabricate diagnoses or leave jobs undone. (4 of 178 reviews)
Billing disputes and refund resistance. Four reviews report discrepancies between quoted and charged amounts, refusals to refund permits or service fees, and one customer threatened with lawsuit for posting complaint. (4 of 178 reviews)
Extreme rating disparity: Google 4.7★ vs. Yelp 1.5★ suggests possible review manipulation or platform-specific pattern. Yelp reviews cite consistent issues (no-shows, overcharging, poor work) spanning 2015–2025.

To be fair

Fast same-day service when technician arrives. Five reviews praise quick dispatch and under-1-hour job completion on drain/clog work. (cited in 4 of 178 reviews)
Courteous, professional technicians on the job. Four reviews mention respectful, knowledgeable techs (Elijah, Kevin, Saul, Paul, Joshua) who communicated well and solved problems efficiently. (cited in 4 of 178 reviews)
BBB A+ rating with zero complaints in past 3 years. Company is accredited and maintains no open disputes with BBB.

What reviewers praise

“I needed my main line cleaned out because it was clogged due to some flushable wipes so I tried cleaning it myself for three hours and I saw I wasn’t getting anywhere so I looked on the internet and saw they were running a special for $79 main line clean out …”

Amiracle Johnson · ★★★★★ · Google · Feb 2026

The most critical take we found

“I must of just been unlucky after looking through all of these reviews. My wife and I just moved into our home and one of the toilets were leaking from the backside. To start off, my appointment was scheduled any time between 10-2. 2 o'clock rolls around, no …”

Gregg Williams · ★ · Google · Nov 2025

We read 178 of 6,307 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 989-4872

Full report →Website ↗

CW Service Pros Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

4.8 (3,776 Google reviews) 7.2 mi from downtown Lake Dallas

Our take — how we form it

Consistently arrives within an hour and finishes jobs fast, with meticulous attention to detail and clear communication—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed3,776 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,776 reviews so far. Treat this as a first read.

What reviewers keep saying

Rapid emergency response: arrived within 1 hour of initial call and completed water heater replacement in under 3 hours total (cited in 1 of 5 reviews)
Exceptional workmanship quality: multiple reviewers cite attention to detail, with one noting 'completely clean' caulk lines in shower installation (cited in 2 of 5 reviews)
Clear communication throughout: customers report explanations of root causes, thorough walkthroughs of solutions, and patience answering questions (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Cayden and Will were great. They came to our home within an hour of my initial call, quickly assessed the situation, and had the water heater completely replaced in less than 3 hours from when I first called - and all at a fair price with warranties included.”

B & K · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,776 reviews · newest from Jun 2026

(972) 845-8220

Full report →Website ↗

Mr. Rooter Plumbing of Farmers Branch

We'd call someone else first24/7 per Google listing

4.7 (1,643 Google reviews)1.9 on Yelp (100) 16.7 mi from downtown Lake Dallas

Our take — how we form it

Fast emergency response with skilled technicians, but pricing is aggressively high and complaints about unnecessary upsells and incomplete repairs are widespread on Yelp.

Rating mix — of the 15 reviews we analyzed1,643 total on Google

5★4

4★1

3★0

2★0

1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Unlicensed technician causing thousands in damage: One 2023 Yelp review documents company sending unlicensed technician (confirmed by Texas State Board of Plumbing Examiners) who damaged all home fixtures; company refused liability and refused refund (1 of 199 reviews)
Dangerous workmanship: Technician created hole in P-trap while snaking (lNoHsMzg2AtrOVDyLgOJ), and another damaged customer's entire drain line with sludge and debris requiring thousands in repairs (9dPFXfP6ERGxsBTc9mLH) (2 of 199 reviews)
Aggressive pressure to sign contracts before showing camera footage: Multiple reviews describe technicians pressuring immediate contract signing and refusing to show diagnostic video footage, preventing customers from obtaining second opinions (FHiAVy6P6yBcJldyvtYW, uSqJhO0Nz0e62bTmSQ3w, q1Kt335y2f4z5vzJW1HU) (3 of 199 reviews)

To be fair

Rapid emergency dispatch: Multiple reviews cite same-day or next-morning arrival for urgent issues like burst pipes and clogs (cited in 3 of 199 reviews)
Individual technician quality when assessment is straightforward: Named technicians (Pascual, Ian, Keyfer, Clint) receive consistent praise for diagnostic skill, politeness, and efficient execution (cited in 4 of 199 reviews)
Thorough explanations of work: Multiple 5-star reviews mention technicians taking time to explain problems and solutions clearly (cited in 2 of 199 reviews)

What reviewers praise

“Pascual came and did a speedy and wonderful job fixing our bathroom sink plumbing that was leaking. He was patient to find the problem since it is a slow leak but definitely there, and was quick in fixing it in less than an hour. He had a cheerful …”

Vivian Li · ★★★★★ · Google · Mar 2026

The most critical take we found

“Called for an appointment and got one quickly. They would not provide a price even though the guy that came had a price book with fixed prices. $350 to run a camera through the drain. Originally he told me that it would be $500 but I told him I wouldn't pay …”

Jooky D. · ★ · Yelp · Dec 2016

We read 199 of 1,643 reviews · newest from Mar 2026

(972) 254-5600

Full report →Website ↗

Genzel Plumbing Company

We'd call someone else first24/7 per Google listing

5.0 (1,182 Google reviews) 19.0 mi from downtown Lake Dallas

Our take — how we form it

Same-day scheduling with upfront pricing and a standout technician (Wyatt) who diagnoses quickly and educates homeowners—perfect for the 2am panic call.

Rating mix — of the 5 reviews we analyzed1,182 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,182 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise same-day or rapid scheduling and responsiveness from office staff (cited in 4 of 5 reviews)
Transparent, upfront pricing with no surprise charges mentioned across reviews (cited in 2 of 5 reviews)
Technician Wyatt consistently delivers fast problem diagnosis and efficient repairs in 4 reviews (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Great experience! The office was very responsive and got a technician scheduled same day to inspect. Wyatt showed up on time and got the work done quickly. Genzel will be my first call with any plumbing needs in the future.”

Chris Nicholson · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,182 reviews · newest from Jun 2026

(972) 548-5188

Full report →Website ↗

Also serving Lake Dallas — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

CR Plumbing, Air & Electric 4.8 (949 Google reviews) · Flower Mound · 8.2 mi Call

Roto-Rooter Plumbing & Water Cleanup 4.8 (879 Google reviews) · Plano · 19.8 mi Call

All Masters Plumbing 4.5 (870 Google reviews) · Dallas · 18.1 mi Call

bluefrog Plumbing and Drain of North Dallas 4.9 (866 Google reviews) · Dallas · 6.5 mi Call

Howze Plumbing 4.9 (842 Google reviews) · Keller · 18.1 mi Call

Strittmatter Air Conditioning, Heating & Plumbing 4.9 (839 Google reviews) · Flower Mound · 6.4 mi Call

Earl's Plumbing 4.9 (753 Google reviews) · Frisco · 17.1 mi Call

Berkeys Plumbing, A/C & Electrical 4.8 (698 Google reviews) · Frisco · 10.7 mi Call

Strittmatter Air Conditioning, Heating & Plumbing 4.9 (651 Google reviews) · Flower Mound · 4.0 mi Call

CR Plumbing, Air & Electric 4.9 (637 Google reviews) · Flower Mound · 6.7 mi Call

My Local Plumber Water Heater Repairs and Leak Detection 4.8 (566 Google reviews) · Irving · 15.1 mi Call

Triple A Heating, Plumbing & AC Repair 5.0 (527 Google reviews) · Flower Mound · 7.4 mi Call

Evolution Plumbing LLC | #1 Plumber Plano, TX 4.6 (440 Google reviews) · Plano · 19.4 mi Call

Cathedral Plumbing of Texas, LLC 4.3 (415 Google reviews) · Carrollton · 10.9 mi Call

ENCO Plumbing, Inc. 4.9 (394 Google reviews) · Carrollton · 8.2 mi Call

Smith and Son Plumbing 4.8 (392 Google reviews) · Mckinney · 19.0 mi Call

Sewell Plumbing Services 5.0 (378 Google reviews) · Mckinney · 17.6 mi Call

Porpoise Plumbing, LLC. 5.0 (373 Google reviews) · Frisco · 16.1 mi Call

Thorough Plumbing 5.0 (333 Google reviews) · Allen · 18.7 mi Call

Live Oak Plumbing Company 5.0 (330 Google reviews) · Flower Mound · 8.8 mi Call

Leak Wranglers Plumbing & HVAC 5.0 (329 Google reviews) · Keller · 18.1 mi Call

Jennings Plumbing Services 4.8 (328 Google reviews) · Frisco · 3.7 mi Call

Baker Brothers Plumbing, Air & Electric 4.8 (312 Google reviews) · Allen · 18.4 mi Call

McBride & Sons Plumbing 4.9 (266 Google reviews) · Flower Mound · 10.4 mi Call

Earl's Plumbing 4.9 (262 Google reviews) · Plano · 16.1 mi Call

Plano Plumbing & Leak Detection 4.7 (259 Google reviews) · Plano · 16.8 mi Call

Watermark Plumbing 4.4 (250 Google reviews) · Carrollton · 10.8 mi Call

Earl’s Plumbing - West Frisco 5.0 (238 Google reviews) · Frisco · 9.4 mi Call

Cole's Plumbing 4.9 (238 Google reviews) · Carrollton · 12.4 mi Call

Absolute Plumbing 4.8 (226 Google reviews) · Flower Mound · 4.4 mi Call

All Metroplex Plumbing 5.0 (220 Google reviews) · Flower Mound · 7.6 mi Call

Plumbing Unit 5.0 (216 Google reviews) · Dallas · 16.4 mi Call

My Local Plumber Water Heater Repairs and Leak Detection 5.0 (208 Google reviews) · Plano · 18.8 mi Call

1-800-Plumber +Air 5.0 (197 Google reviews) · Dallas · 14.9 mi Call

D R Plumbing 4.8 (179 Google reviews) · Flower Mound · 6.4 mi Call

RHD Primary Plumbing LLC 4.9 (177 Google reviews) · Flower Mound · 5.2 mi Call

Triple Crown Plumbing 4.4 (165 Google reviews) · Irving · 19.5 mi Call

CPR Plumbing Services 4.8 (158 Google reviews) · Carrollton · 8.6 mi Call

Plumbing Dynamics 4.9 (151 Google reviews) · Carrollton · 10.9 mi Call

All Source Plumbing TX 4.9 (150 Google reviews) · Keller · 17.0 mi Call

Go Pro Plumbing 4.9 (148 Google reviews) · Frisco · 8.5 mi Call

Honest Home Services Plumbing 5.0 (146 Google reviews) · Flower Mound · 6.5 mi Call

At-Ease Plumbing Plano 4.7 (145 Google reviews) · Plano · 19.8 mi Call

Landry Plumbing LLC 5.0 (139 Google reviews) · Allen · 19.9 mi Call

Earl's Plumbing 5.0 (136 Google reviews) · Mckinney · 17.1 mi Call

What reviewers complain about in Lake Dallas

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Berkeys Plumbing, A/C & Electrical — AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job
Berkeys Plumbing, A/C & Electrical — 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing
Trident Plumbing — Pricing fairness scored 0/100 in dimension analysis despite zero pricing complaints in any review—data quality issue suggests pricing metrics may not be properly sourced or verified.
Milestone Electric, A/C, & Plumbing — Quality control inconsistency: one 1-star review reports first technician's work failed, requiring second visit at additional charge. Same review alleges upselling tactics and unnecessary repairs recommended. Stands alone among 75 reviews but severity (repeat failure + aggressive sales) warrants caution.
Lex's Plumbing — Significant variance in quality outcomes (score variance: 35): 3 five-star reviews versus 2 one-star reviews with no middle ground, suggesting inconsistent performance or technician-dependent service
Lex's Plumbing — Aggressive pricing on diagnostic work: one review documents $300 diagnostic fee for minor repair (loose handle) plus trip fee, contradicting stated company goal of 'affordable prices'
Lex's Plumbing — Risk of major damage in older homes: single but severe incident where tub waste/overflow repair caused structural damage requiring full replacement and weeks of disruption; no pre-work risk disclosure beyond cosmetic chipping occurred
DNA Plumbing Heating and Air — Cash-price bargaining and offer of a lower price for cash payment on a water heater quote

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Lake Dallas we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,115 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Argyle, Little Elm, Prosper — this Lake Dallas guide covers those areas.

Nearby city guides

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