Earl's Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Single complaint of aggressive upselling on diagnostic work without adequate problem solving before charging; customer felt dismissed when requesting deeper investigation beyond pipe cleaning
Trust Score: 0/100 · Based on 753 reviews
Our Verdict
#14 of 15 in Frisco, TX
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 753 Reviews Tell Us
Emergency Response
4 of 5 reviews praise fast response times and same-day service availability during emergencies
Emergency and burst pipe repair
What To Watch Out For
One review reports lack of accountability when initial diagnosis ($250 diagnostic fee) failed to resolve the issue, with company requesting full re-diagnosis charge rather than follow-up warranty work
Single complaint of aggressive upselling on diagnostic work without adequate problem solving before charging; customer felt dismissed when requesting deeper investigation beyond pipe cleaning
Quality & Professionalism
Technician professionalism and problem-solving noted across multiple complex jobs (manifold leaks, water pressure issues, corrosion repairs)
Communication
4 of 5 reviewers highlight strong communication and transparency, including upfront quotes and pre-arrival technician details
Pricing
One review reports lack of accountability when initial diagnosis ($250 diagnostic fee) failed to resolve the issue, with company requesting full re-diagnosis charge rather than follow-up warranty work
Customer reviews
Reviews from Google, Yelp & more
Tyler with Earls plumbing came out quickly when we had a manifold leak. He was very informative, very reassuring during this stressful time. He quickly found the leak and fixed it within a days work. He answered all mine and my husband's questions and the price was very reasonable. Highly reccomend Earls Plumbing. They also worked alongside our restoration team and insurance company.
Earls was able to get out same day and install a new faucet to replace the old one that had our busy kitchen sink shut completely down. They did a fantastic i job on with phone and text communication. The price was pretty close to what we expected and a good value especially since we’re outside of town. We’ll definitely use them again!
If needed, we will be calling Earl’s Plumbing again. We recently found out we didn’t have a Pressure Reducing Valve (PRV) on our house that was built in 1993. The pressure was way too high coming into the house. Called Earl’s and was given a quote over the phone. After checking with several other companies, they were the only one to give us a confirmed price range. Called them back and they got us on the schedule the very next day. The next day I received a text during the window of time I was promised with the name and qualifications of the licensed plumber who was on his way to our house. The plumber arrived and explained exactly what he was going to do and exactly what we needed to do (turn on faucets). Several hours later he had us turn our facets off and open just one faucet on the tub. We then checked the pressure on all our faucets and we were good to go. Because we didn’t have an access box in our flower bed prior to Earl’s work, the plumber had to dig up enough dirt to fit one in. There was a lot of excess dirt, so he asked if he could spread it around. If you ever need this service and you recently added mulch, I recommend you rake the mulch away. We need mulch, so the dirt spread around was fine with us. It may look a little rough in the pictures with dirt spread around, but I understand he’s a plumber, not a landscaper. We have water at a pressure that won’t hurt our plumbing and we now have an easy access to turn off our water (hopefully we never have an issue that needs us to that)! Thanks Earl’s!
Thought they'd be great based on reviews, but they took zero accountability for their work. Brought them to investigate a sink smell and they just wanted to clean the overflow pipe. I told them I already tried that but that's all they wanted to do and charged me $250 (and had to borrow my cleaners) to do it. When smell returned a week later they said they'd charge me all over again just to diagnose.
Service performed: Reworked all supply piping above both 50 gallon gas water heaters, to replace prior poor installation by builder's contractor and also due to heavy corrosion on one cold water supply line at the dielectric union. Replaced and relocated expansion tank due to improper sizing (a single 2.1 gallon tank for two 50 gallon heaters, replaced with a 4.5 gallon tank) and poor prior installation (tank strapped to wall). Brant at Earl's Plumbing was very responsive and communicative. He had scheduled for both Jason and Justin to come out for this repair. We had discussed on the best approach to resolve this issue and glad that the heavily corroded dielectric union was able to be extracted and replaced. Very happy with Jason and Justin's services today. They are both very approachable, professional and gained my trust for the repair. Would highly recommend this company for any plumbing needs! Kudos to Earl's Plumbing for being a responsive and honest local plumbing company.
Business details
Service area
Based in Frisco. Serves 10 nearby cities within 20 miles:
Earl's Plumbing