Earl's Plumbing
Plumber · Frisco, TX
Our verdict
Excellent emergency responder with same-day service, but one pricing dispute suggests inconsistent accountability on diagnostic work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise fast response times and same-day service availability during emergencies
3 cited reviews
“came out quickly, very informative, quickly found and fixed”
“they were the only one to give us a confirmed price range”
“Brant was very responsive and communicative, Jason and Justin professional”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight strong communication and transparency, including upfront quotes and pre-arrival technician details
3 cited reviews
“came out quickly, very informative, quickly found and fixed”
“they were the only one to give us a confirmed price range”
“Brant was very responsive and communicative, Jason and Justin professional”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technician professionalism and problem-solving noted across multiple complex jobs (manifold leaks, water pressure issues, corrosion repairs)
3 cited reviews
“came out quickly, very informative, quickly found and fixed”
“they were the only one to give us a confirmed price range”
“Brant was very responsive and communicative, Jason and Justin professional”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Single complaint of aggressive upselling on diagnostic work without adequate problem-solving before charging; customer felt dismissed when requesting deeper investigation beyond pipe cleaning
“took zero accountability for their work, charged $250 just to clean”
One review reports lack of accountability when initial diagnosis ($250 diagnostic fee) failed to resolve the issue, with company requesting full re-diagnosis charge rather than follow-up warranty work
“took zero accountability for their work, charged $250 just to clean”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Thought they'd be great based on reviews, but they took zero accountability for their work. Brought them to investigate a sink smell and they just wanted to clean the overflow pipe. I told them I already tried that but that's all they wanted to do and charged me $250 (and had to borrow my cleaners) to do it. When smell returned a week later they said they'd charge me all over again just to diagnose.”
Positive
“Tyler with Earls plumbing came out quickly when we had a manifold leak. He was very informative, very reassuring during this stressful time. He quickly found the leak and fixed it within a days work. He answered all mine and my husband's questions and the price was very reasonable. Highly reccomend Earls Plumbing. They also worked alongside our restoration team and insurance company.”
“Earls was able to get out same day and install a new faucet to replace the old one that had our busy kitchen sink shut completely down. They did a fantastic i job on with phone and text communication. The price was pretty close to what we expected and a good value especially since we’re outside of town. We’ll definitely use them again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 753 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Earl's Plumbing?
Best for
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Earl's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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