Riddell Plumbing, Inc
Plumber · Mesquite, TX · Open 24 hours per Google listing
Our verdict
Fast emergency response with consistently professional work, but expect premium pricing at $195-$230/hour with limited transparency on costs upfront.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Mesquite, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement
1 cited review
“Nick explained everything before, during and after the work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews
1 cited review
“Their techs have always been professional and quality of work has been solid.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment
1 cited review
“Nick explained everything before, during and after the work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Efficiency and cost-consciousness during service—one tech team completed major work (two backed-up lines) in one hour to minimize labor charges
1 cited review
“Accomplished all in a single hour in effort to keep my bill reasonable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly
Cited in 1 of the 5 reviews we analyzed.
Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. They accomplished all in a single hour in an effort to keep my Bill reasonable. I highly recommend Nicholas and Nick And, their employer Riddell.”
“Another excellent experience with Riddell Plumbing! Had water heater leaking, called and Ridell and got on their list. Just an hour later Nick and Brady(?) were here to look at the issue. Heater had to be replaced, luckily it was still under warranty. Nick took care of everything and a while later we had a new heater installed with fresh warranty. Nick was great, explained everything before, during and after the …”
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The rating picture
Small sample — we've analyzed only 5 of 2,242 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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