Strittmatter Air Conditioning, Heating & Plumbing
Plumber · Flower Mound, TX
Our verdict
4.9 Google stars across 651 reviews but 2 of 5 analyzed reviews are 1-star. Surprise_fees flag in 1 review — initial quote of $9,000 for primarily a water heater job; 1 review cites no-show until 4:30 PM on a 10 AM-12 PM window.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technician-level work quality praised in positive reviews — Cody cited for fair price, efficiency, and answering random plumbing questions on a toilet shutoff valve job
1 cited review
“Cody came out and did fantastic work. He was professional, knowledgeable, efficient, personable and gave me a fair price. He also answered a few of my random plumbing questions and offered other good tips.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
surprise_fees in 1 of 5 analyzed reviews — $9,000 opening quote for primarily a water heater + 2 shower heads + pressure issue; reviewer describes 'used car salesman tactics' and hour-long quote presentation
“At this point, I was prepared for the used car salesman tactics. Sure enough, the first quote was $9,000 for primarily a water heater job. The quote itself took about an hour to provide.”
Red flag
Missed a confirmed 8 AM appointment until 11:30 AM with no call to customer — 1-star review from a customer selling their home under repair deadline pressure
“Dave came, gave a bid of $1850 to install a hot water heater PAN. On the day of the appointment I received NO phone call ….Dave did not show up until 11:30…”
Arrival window reliability issues — 1 reviewer waited from 10 AM-12 PM window until 4:30 PM arrival; 1 reviewer's 8 AM appointment was not kept until 11:30 AM with no proactive call
“At this point, I was prepared for the used car salesman tactics. Sure enough, the first quote was $9,000 for primarily a water heater job. The quote itself took about an hour to provide.”
1 more cited review
“Dave came, gave a bid of $1850 to install a hot water heater PAN. On the day of the appointment I received NO phone call ….Dave did not show up until 11:30…”
AI receptionist (Katie) flagged as off-putting for first contact — 1 reviewer specifically cited it as a 'bad first-contact with a new-to-me company'
“Cody came out and did fantastic work. He was professional, knowledgeable, efficient, personable and gave me a fair price. He also answered a few of my random plumbing questions and offered other good tips.”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The experience with Frymire-Strittmatter was HORRIBLE. Dave came, gave a bid of $1850 to install a hot water heater PAN. Insisted it was same price for installing a hot water heater, and that it took two men. I am desperate to have it installed as I am selling my home and this is an item on required repairs for sell of home. He then gave me a discount of $200 since I was a repeat customer. So the bill, …”
“Avoid at all costs…. We were looking for someone to flush our tankless water heater, address our water pressure drop, and install two shower heads. We initially scheduled our appointment for 10AM-12PM, but we were later notified that someone would arrive a little after 12 PM. Fast-forward to 4:30 PM, and the sales associate/plumber arrived. After listening to our concerns, he stated he would put together a quote …”
Positive
“The Frymire team did quite a bit of pluming work in my home. Their works was quality and the service was professional. I highly recommend!”
“Bernard was friendly and efficient in checking out my heating unit. I asked lots of questions and he was polite and patient in answering all of my questions. I am very impressed with your customer service and how I was kept in the loop in every way about the status of my appointment. Great customer service goes a long way to convincing me to sign up for the years service plan. I have confidence that I will be taken …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 651 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Strittmatter Air Conditioning, Heating & Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Strittmatter Air Conditioning, Heating & Plumbing?
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Find plumbers near you
Strittmatter Air Conditioning, Heating & Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Dallas · Justin · Aubrey · Dallas