Augerpros Plumbing and Drain
Plumber · Allen, TX
Our verdict
Arrives next-day for emergencies, explains everything clearly, and goes beyond expectations—one reviewer even got a free water heater from the owner.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional communication: All 5 reviews highlight technicians who explain work clearly and keep customers informed throughout the job
1 cited review
“He took the time to really walk me through what was going on”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast emergency response: Multiple reviewers report same-day or next-day service with on-time arrival
1 cited review
“Arrived the day after I called within the scheduled time frame”
Proactive problem-solving: Technicians set up temporary water service, provide protective coverings, and anticipate customer needs beyond the immediate repair
1 cited review
“Arrived the day after I called within the scheduled time frame”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Meticulous workmanship and cleanliness: Reviewers note professionals who sweep garages, clean up after themselves, and leave spaces cleaner than found
2 cited reviews
“Quick, professional, and even swept the leaves out my garage”
“Arrived the day after I called within the scheduled time frame”
Insurance expertise: Technician helped customer navigate claim documentation and provided necessary information
1 cited review
“He took the time to really walk me through what was going on”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Kory Sullivan with Augerpros Plumbing and Drain was great to work with. He took the time to really walk me through what was going on and explained everything in a way that actually made sense, which I appreciated more than anything. You can tell he knows his stuff, but he doesn’t talk over you or rush through things. What stood out the most was how helpful he was with the insurance side of things. He understood …”
“5 stars all day long! From the initial phone call to actually fixing the issue we knew we made the right choice. The scheduler was friendly, courteous and assured they could help. Really put us at ease since we were dealing with a gas issue vs water (remember kids, licensed plumbers like these guys work with gas and water). As far as service, Aaron and John were great! Efficient, thorough and explained the entire …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,637 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Should you hire Augerpros Plumbing and Drain?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Augerpros Plumbing and Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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