Cathedral Plumbing of Texas, LLC
Plumber · Carrollton, TX
Our verdict
Cathedral Plumbing (4.3★, 415 reviews) shows extreme polarization — 55 five-stars vs 39 one-stars in 100 analyzed; reviewConsistency 0.069. Fast emergency dispatch documented but workmanship failures and excessive pricing quotes recur.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Evening emergency dispatch within one hour confirmed at 5:45 PM — warranty expansion tank leak resolved same visit (fast_response in 11 of 100 analyzed reviews).
1 cited review
“My wife called Cathedral Plumbing when we got home late at 5:45 PM, and within an hour they had someone to the house and the problem fixed! The plumber was extremely friendly and fixed our problem quickly, honoring our warranty.”
Move-in night sewer clog resolved same evening; scope inspection caught a major line issue before closing on a new home.
Cited in 2 of the 100 reviews we analyzed.
workmanship theme in 6 of 100 reviews; one reviewer explicitly states 'high quality work done right the first time' for plumbing and cost-conscious approach.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
39 of 100 analyzed reviews are 1-star (reviewConsistency 0.069 — extreme); unprofessional theme in 4 reviews, slow_response in 4.
“I had a leak in my kitchen faucet repaired by this company in August of last year. Less than a year later, I noticed another leak in the same place—the pipe connected to the sink was loose and barely staying in place. That same night it completely disconnected, which made it clear the original repair was not done properly.”
1 more cited review
“The customer service lady was extremely RUDE!!! She cannot even explain how the inspection process is and just ask us to call the builder.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Red flag
Tech spent seconds diagnosing a faucet break, blamed weather, refused to discuss further — reviewer called the company a scam.
Cited in 1 of the 100 reviews we analyzed.
Red flag
Warranty homeowner found mold at 3 months post-move-in; no weekend response despite Cathedral being the builder's designated warranty plumber.
Cited in 1 of the 100 reviews we analyzed.
Pricing far above market: toilet fill-tube + flapper quoted $250 ($10 part, 5 min job); full replacement $350 ($25-30 parts) — no repair performed due to sticker shock.
“There's two options to repair...fill tube and flapper ($10 at a hardware store) for $250 (5 mins of work) or replace everything ($25-30 at hardware store) for $350 (10-15 mins of work). Seriously?”
Faucet repair failed in under one year — pipe went loose and disconnected entirely the same night, indicating original repair was incomplete.
“I had a leak in my kitchen faucet repaired by this company in August of last year. Less than a year later, I noticed another leak in the same place—the pipe connected to the sink was loose and barely staying in place. That same night it completely disconnected, which made it clear the original repair was not done properly.”
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Hwy 121 S - Euless (2-13-26) 1715. Judging by some of the reviews of your drivers, they need to go back to driving school. Having personally experienced the tailgating, erratic lane changes and speeding, this seems to be a common theme your drivers specialize in. If this is how you people drive, I can only imagine what the quality of the work you do must be like. You have some unsafe drivers out there. I wouldn't …”
“For reference-this company did the plumbing in my brand new home while it was being built this year. I’ve been in the house for about 3 months. This past Saturday I was working in my office when I noticed that my carpet was saturated and when I started moving things to see where the water was coming from I realized it was starting to grow mold. I put in my work order with my builder and when I didn’t get a response …”
“First off, note that no repairs were done. On the good side, they give no-obligation estimates and don't charge for a service call. Bad side? Their prices are ridiculous. I've done my own toilet repairs. They're not hard to do. I just hate messing with plumbing, so I find plumbers when needed. My regular guy wasn't available, so I found Cathedral on Angie's List. Schedule done quickly. Tech on time. There's two …”
Positive
“We had the Cathedral Plumbing team conduct a scope inspection of our lines on our new house and they were able to quickly catch a major issue for us before closing! We have been very satisfied and appreciative of the work they did for us and will continue to use them in the future.”
“One of the best companies I have ever worked with! Not only is the work very high quality, but the level of attention to detail is incredible. I will definitely always recommend cathedral to anyone who is looking for plumbing work!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Cathedral Plumbing of Texas, LLC?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Cathedral Plumbing of Texas, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dallas · Lake Dallas