Benjamin Franklin Plumbing
Plumber · Mckinney, TX · Open 24 hours per Google listing
Our verdict
Consistently dispatches technicians same-day for emergencies and delivers meticulous workmanship, but occasionally misses initial time windows.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Mckinney, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise technician professionalism and knowledge, with specific mentions of thorough explanations and courteous service
4 cited reviews
“able to schedule a same-day appointment for us”
“He tested it several times to make sure everything was working properly.”
“explained everything in great detail, very knowledgeable”
“On time, professional, and very thorough”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Demonstrates exceptional quality control—technicians test work multiple times and answer all questions thoroughly before leaving
1 cited review
“He tested it several times to make sure everything was working properly.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Capable of same-day emergency scheduling for urgent issues like sewer backups and water heater failures
1 cited review
“able to schedule a same-day appointment for us”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Reasonable pricing noted by reviewers, with warranty service support for major appliance failures
1 cited review
“He tested it several times to make sure everything was working properly.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One review reports technician arrival 1+ hour outside the stated 8-10am window, with conflicting communication about actual service window (8-12am)
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I am writing to share my positive experience with your service today. We needed an urgent sewer drain clean-up and were very impressed that your office was able to schedule a same-day appointment for us. Your technician, Noah, was excellent. He was very professional and knew exactly what needed to be done to resolve the issue. Thank you for the prompt and effective service.”
“Mike pack was very courteous and professional. He had the toilet fixed in record time. He tested it several times to make sure everything was working properly. He explained the problem and how he was fixing it. Excellent work and reasonable price.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,858 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Mckinney · Anna · Blue Ridge · Dallas