Porpoise Plumbing, LLC.
Plumber · Frisco, TX
Our verdict
Robert and his team respond fast even in emergencies (attic leak during icy roads), explain work clearly, and charge fair prices without upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise Robert's knowledge, friendliness, and ability to explain plumbing issues in understandable terms
2 cited reviews
“Work with integrity, were very diligent and thorough with their work.”
“Gives you straightforward pricing that is very fair.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews specifically mention fair, straightforward pricing with no surprises or upselling
2 cited reviews
“Gives you straightforward pricing that is very fair.”
“Work with integrity, were very diligent and thorough with their work.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 reviews highlight punctuality and same-day/emergency response capability, including service during icy road conditions
Cited in 3 of the 5 reviews we analyzed.
Customer service team (Kaleigh/Kaylee) praised for responsiveness to scheduling and concerns in 2 reviews
1 cited review
“Work with integrity, were very diligent and thorough with their work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Had a great experience with Porpoise Plumbing. Robert handled a clogged sink and replaced an outdoor faucet for us, and he was fantastic from start to finish. He was polite, fast, and left everything clean. The customer service from the whole company is terrific. It’s hard to find reliable service like this. Highly recommended!”
“Robert, Brandon, Anthony, and Kaleigh were wonderful! Robert was knowledgeable, friendly, easy to work with, honest, patient and answered all our questions in simple terms that we could understand while respecting our decision. Not only did he fix the leaked pipe problem, but he went an extra mile to help us with related issues. Kaleigh was genuinely nice, helping with what she could on her end and with scheduling. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 373 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Should you hire Porpoise Plumbing, LLC.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Porpoise Plumbing, LLC.?
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