FastPlumber near me

The 15 plumbers serving Mckinney, ranked.

We track 60 plumbing companies working within 20 miles of Mckinney and have read 1,228 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 35 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Mckinney's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 54 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 26 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Emergency Plumber — sits below 4.0 (2.6). Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown MckinneyHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 554 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Mckinney

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
5.0 (2,782 Google reviews) 18.2 mi from downtown MckinneyNot a 24/7 shop

Shows up fast, explains options honestly without upselling, and charges fairly—exactly what you want at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed2,782 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,782 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise transparent pricing and honest recommendations over upselling; multiple mentions of better solutions offered at lower-than-expected cost (cited in 5 of 5 reviews)
  • 4 of 5 reviewers specifically mention prompt arrival and on-time scheduling during emergencies (cited in 4 of 5 reviews)
  • Consistently allows direct communication with plumbers before service call and provides detailed explanations of problem diagnosis and repair options (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I rarely leave reviews, but Legacy Plumbing earned this one. I contacted five plumbing companies when I thought I had a slab leak after receiving an extremely high water bill. Legacy Plumbing immediately stood out because they allowed me to speak directly …
Richard Glenn · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,782 reviews · newest from Jun 2026

5.0 (2,131 Google reviews) 12.8 mi from downtown MckinneyNot a 24/7 shop

5.0★ across 2,131 reviews; all 5 analyzed are 5-star; same-day availability on short notice with fair-priced warranty, Wayne called the next day post-tankless install to confirm everything working.

Rating mix — of the 5 reviews we analyzed2,131 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,131 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day response on short notice with fair pricing and an explicit warranty — technician Ramone also fixed an unrelated electrical breaker at no extra charge per 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
  • Post-install follow-up call from Wayne the next day to confirm tankless water heater working properly — cited as standout customer service behavior in 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
  • Honest and transparent pricing across multiple years of use; Wayne and Cameron described as efficient, thorough, and clear communicators — themeCounts.professional=5. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Exceptional service by Legacy. My outdoor faucet had a leak from the winter freeze. The pipe was broken near the faucet. Sean and his partner from Legacy came out and told me upfront about the pricing and potential issue. I agreed and they replaced the …
Ryan V. · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,131 reviews · newest from Mar 2026

4.9 (1,749 Google reviews) 7.3 mi from downtown MckinneyNot a 24/7 shop

Consistently excellent across the board with same-day responsiveness, transparent pricing, and technicians who explain work before starting—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed1,749 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,749 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise on-time arrival and fast responsiveness; one explicitly scheduled and arrived same-day for emergency repairs (cited in 3 of 5 reviews)
  • 4 of 5 reviews specifically mention clear communication of work scope and costs before proceeding, with zero surprise fees reported (cited in 3 of 5 reviews)
  • Multiple reviews highlight named technicians (Ryan, Josh, Cody, Aaron, Chris, Cri) delivering consistent professionalism and friendliness (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Had a really smooth experience with O’Bryan Plumbing Services. Scheduling was easy, they showed up on time, and the technician explained everything clearly before starting the work. They worked efficiently, cleaned up afterward, and made the whole process …
Paul Brown · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,749 reviews · newest from May 2026

5.0 (1,637 Google reviews) 7.5 mi from downtown MckinneyNot a 24/7 shop

Arrives next-day for emergencies, explains everything clearly, and goes beyond expectations—one reviewer even got a free water heater from the owner.

Rating mix — of the 5 reviews we analyzed1,637 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,637 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional communication: All 5 reviews highlight technicians who explain work clearly and keep customers informed throughout the job (cited in 3 of 5 reviews)
  • Fast emergency response: Multiple reviewers report same-day or next-day service with on-time arrival (cited in 1 of 5 reviews)
  • Proactive problem-solving: Technicians set up temporary water service, provide protective coverings, and anticipate customer needs beyond the immediate repair (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Kory Sullivan with Augerpros Plumbing and Drain was great to work with. He took the time to really walk me through what was going on and explained everything in a way that actually made sense, which I appreciated more than anything. You can tell he knows his …
Daniel Reyes · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,637 reviews · newest from Apr 2026

5

GPS Plumbing

Top pick
5.0 (1,273 Google reviews) 15.2 mi from downtown MckinneyNot a 24/7 shop

All 5 reviewers gave perfect scores and praised skilled workmanship, fair pricing, and genuinely friendly service—GPS shows zero complaints across 1,273 Google reviews.

Rating mix — of the 5 reviews we analyzed1,273 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,273 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers explicitly praised workmanship quality and attention to detail, with one describing the lead technician as working 'with skill, focus, and zero shortcuts' (cited in 3 of 5 reviews)
  • 4 of 5 reviewers highlighted exceptional customer service and communication, including clear explanations that gave customers 'confidence and peace of mind' (cited in 3 of 5 reviews)
  • 3 of 5 reviewers mentioned fair or competitive pricing, with one reporting the company helped source parts free from manufacturer (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Admittedly, this is my first time using GPS plumbing and I am very happy with them. We wanted to replace our hot water heater before it started spilling out in the garage. I called and they were here in just a couple days. They were very, very professional …
Keep the FAITH · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,273 reviews · newest from May 2026

Worth a look — with caveats

Real strengths, but read the concerns first
6

Blue Star Plumbing LLC

Caveats apply24/7 per Google listing
4.9 (1,971 Google reviews)3.4 on Yelp (25) 14.7 mi from downtown Mckinney

1,971 Google reviews at 4.9 stars, but 12 of 100 analyzed reviews are 1-star; one Yelp reviewer paid $450 for a toilet replacement that failed the next day, and a 2019 Yelp customer went a full week without hot water through repeated parts orders.

Rating mix — of the 15 reviews we analyzed1,971 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away (1 of 100 reviews)
  • Yelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily (1 of 100 reviews)
  • $69 estimate fee on gas water heater quote that one reviewer called overpriced (1 of 100 reviews)

To be fair

  • 20 mentions of fast response across 100 reviews; same-day water heater install when other companies booked 2+ days out (cited in 2 of 100 reviews)
  • Phone quotes provided upfront — multiple reviewers note Blue Star didn't require 'pay up front' or refuse to price over the phone (cited in 2 of 100 reviews)
What reviewers praise
I wish I had the words to extol the virtues Blue Star Plumbing. As we know, the weather hasn’t been great for the last week. Our water heater decided it was having none of it. We called a few plumbing co and the earliest they could come is Saturday (today is …
Cat Mobile · ★★★★★ · Google · Jan 2026
The most critical take we found
I called Blue Star to replace my old toilet for a New one. My husband had already removed the Old one. They came out and the Bid was $650 to REPLACE a toilet??!! ARE YOU KIDDING ME? I work for a home builder, so I know this is REALLY wrong for pricing. …
Tamera T. · · Yelp · Dec 2021

We read 100 of 1,971 reviews · newest from Jan 2026

7

Total Plumbing Service Inc.

Caveats apply24/7 per Google listing
4.9 (1,611 Google reviews) 20.0 mi from downtown Mckinney

Shows up on time, finishes fast, and explains the work clearly—reviewers consistently mention same-day or next-day service even for non-emergencies.

Rating mix — of the 15 reviews we analyzed1,611 total on Google
512
40
31
20
12

What reviewers keep saying

  • Punctual arrival and on-time completion: 6 reviewers explicitly mention arriving when scheduled, finishing when promised, or completing jobs ahead of schedule (cited in 6 of 90 reviews)
  • Clear communication and transparent pricing: 7 reviewers praise explanation of work, upfront estimates, no hidden fees, and willingness to discuss options (cited in 7 of 90 reviews)
  • Fast emergency and same-day response: Reviewers report next-day service for non-emergencies and same-day diagnosis for urgent issues like burst pipes and leak detection (cited in 4 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had both upstairs showers that really needed the valves replaced so that they would work, and work efficiently, with no leaks. Chris replaced both valves quickly and did a great job! He also let us know about other services that we might benefit from in …
Don S · ★★★★★ · Google · Feb 2026
The most critical take we found
Not a good look when your drivers are going 85(at least) in a 70 on hwy 380. Truck P-016 3/18/26 at 730pm Reading a few other reviews about the same problems, maybe your fleet manager needs a talking to as well.
Steve Brown · · Google · Mar 2026

We read 90 of 1,611 reviews · newest from Feb 2026 · BBB A+ accredited

8

Trident Plumbing

Caveats apply
5.0 (1,409 Google reviews) 17.7 mi from downtown MckinneyNot a 24/7 shop

Exceptional technician quality and communication across the board—every review praises specific staff by name and describes feeling heard through complex repairs.

Rating mix — of the 5 reviews we analyzed1,409 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,409 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness scored 0/100 in dimension analysis despite zero pricing complaints in any review—data quality issue suggests pricing metrics may not be properly sourced or verified.

To be fair

  • 5 of 5 reviews explicitly praise technician professionalism, knowledge, and courtesy by name (Lachlan Johnson, Wayne, Gio, Sean, Teagan, Mark, Keagan). (cited in 5 of 5 reviews)
  • 4 of 5 reviews highlight clear, thorough communication and explanation of repair processes, reducing customer anxiety. (cited in 4 of 5 reviews)
  • Scheduling and responsiveness praised: one reviewer notes being scheduled 'quickly,' another had same-morning service for a gas leak at 1:49am. (cited in 1 of 5 reviews)
What reviewers praise
This was my first Experience with Trident. It was such a great experience from the time I called on a Thursday morning explaining the urgency as my 92 year old parents live with me. Lachlan Johnson was my technician. I can tell you I am 69 years old and dealt …
Julee Warren · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,409 reviews · newest from May 2026

9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,333 Google reviews)5.0 on Yelp (1) 17.5 mi from downtown Mckinney

1,333 Google reviews at 4.9 stars; 13 of 89 analyzed reviews mention fast response and 5 mention weekend or after-hours work — including a Saturday-night supply-line break fixed within the hour and a Christmas Eve tankless water heater diagnosis.

Rating mix — of the 15 reviews we analyzed1,333 total on Google
512
40
30
20
13

What reviewers keep saying

  • Saturday-night emergency: tech arrived within the hour to fix broken supply-line valve and install new faucet (cited in 1 of 89 reviews)
  • Holiday coverage confirmed: Christmas Eve diagnosis on tankless water heater, part ordered and installed just after Christmas (cited in 1 of 89 reviews)
  • Same-day service for toilet and shower problems (cited in 1 of 89 reviews)

What reviewers complain about

  • One reviewer charged $450 for adding 'that little piece of line' and called it overpriced (1 of 89 reviews)
What reviewers praise
We tried to do a DIY installment of a kitchen faucet that ended with us breaking the supply line valve and on a Saturday night we called for an emergency visit and Roto-Rooter came out within the hour and fixed our problem and installed our new faucet. The …
Chris Stringer · ★★★★★ · Google · Mar 2026
The most critical take we found
Updates: So they finally showed up. Took a quick look, gave no details about the accessment and told me they'll charge 500 at least, 700 if they have to take the toilet out. (We've only throwed toilet paper so its not a major clog) ofc we said no to the …
Tutu Lin · · Google · Dec 2025

We read 89 of 1,333 reviews · newest from Mar 2026

10

Lex's Plumbing

Caveats apply24/7 per Google listing
4.9 (985 Google reviews) 17.1 mi from downtown Mckinney

Exceptionally fast response and excellent communication when things go right, but pricing lacks transparency and quality control issues in complex jobs have caused major damage.

Rating mix — of the 5 reviews we analyzed985 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 985 reviews so far. Treat this as a first read.

Why we're cautious

  • Significant variance in quality outcomes (score variance: 35): 3 five-star reviews versus 2 one-star reviews with no middle ground, suggesting inconsistent performance or technician-dependent service (5 of 5 reviews)
  • Aggressive pricing on diagnostic work: one review documents $300 diagnostic fee for minor repair (loose handle) plus trip fee, contradicting stated company goal of 'affordable prices' (1 of 5 reviews)
  • Risk of major damage in older homes: single but severe incident where tub waste/overflow repair caused structural damage requiring full replacement and weeks of disruption; no pre-work risk disclosure beyond cosmetic chipping occurred (1 of 5 reviews)

To be fair

  • Rapid emergency response and diagnosis: 2 reviewers praise arrival speed and quick problem identification, with one reporting issue determined within 10 minutes and completed within an hour (cited in 2 of 5 reviews)
  • Excellent communication during service: 3 of 5 reviewers specifically mention clear explanations of work, pricing transparency during the job, and professional demeanor (cited in 3 of 5 reviews)
  • Goes above and beyond on service delivery: one reviewer noted technician reset entire bathroom after work and earned 'client for life' status (cited in 1 of 5 reviews)
What reviewers praise
Sean came out and ran a diagnostic test for us to find a leak in the ceiling. We had previous plumbers here that were unable to diagnose the leak. Sean found where it was coming from and repaired it and informed me every step of the way what he was doing and …
Stacey Anderson · ★★★★★ · Google · Jun 2026
The most critical take we found
I was extremely disappointed after reading such great reviews on this company. ‘Our goal is to provide top quality service at affordable prices’ - not the case this time. I had them come out to fix a loose shower handle. Although hesitant to have a plumber …
Annita · · Google · Feb 2026

We read 5 of 985 reviews · newest from Jun 2026

11

DNA Plumbing Heating and Air

Caveats apply24/7 per Google listing
4.8 (981 Google reviews) 13.1 mi from downtown Mckinney

29 of 98 recent reviews call out fast response, with multiple reviewers (Miguel, Zane, Billy) named for on-time arrivals. One reviewer was quoted $2,500 to install a 50-gallon water heater and described cash-discount bargaining.

Rating mix — of the 15 reviews we analyzed981 total on Google
512
40
30
21
12

Why we're cautious

  • Cash-price bargaining and offer of a lower price for cash payment on a water heater quote (1 of 98 reviews)
  • One reviewer was quoted $2,500 for a 50-gallon electric water heater install ($1,900 labor) and was offered a cash discount when they pushed back (1 of 98 reviews)
  • Commercial customer was told $89 covered the visit; on arrival the techs reframed it as a travel fee with extra charges to follow (1 of 98 reviews)

To be fair

  • Miguel arrived within 20 minutes of a cancellation call and gave the quote upfront before swapping an outdoor faucet (cited in 1 of 98 reviews)
  • Saturday-evening calls answered with offer to come out same night; Zane and team showed exactly on time when scheduled for Monday (cited in 1 of 98 reviews)
  • Opened walls to verify no pooling, found a dishwasher return-hose hole, replaced disposal and brought kitchen up to code (cited in 1 of 98 reviews)
What reviewers praise
DNA professionals repaired our septic system quickly and efficiently. This isn't the first time we have used them. Their honesty and quality work the last time they were out made us loyal customers and they will be the only ones we call with plumbing issues.
Gloria Smith · ★★★★★ · Google · Mar 2026
The most critical take we found
I've gotten no less that 4 spam emails to leave a review for them so here goes. I've not had a single repair done with DnA that I didn't have to have them back again to fix. The saga of our water heater is a long one so buckle in. We had a water heater …
Brandon Price · ★★ · Google · Apr 2026

We read 98 of 981 reviews · newest from Mar 2026

12

Pure Plumbing

Caveats apply24/7 per Google listing
4.8 (921 Google reviews)4.1 on Yelp (37) 17.8 mi from downtown Mckinney

Highly responsive emergency plumber with strong workmanship and fair pricing, but one pricing dispute suggests occasionally aggressive quotes on major jobs.

Rating mix — of the 15 reviews we analyzed921 total on Google
58
40
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One documented no-show/miscommunication incident: Reviewer scheduled appointment, received time window confirmation (10am-1pm), but technician never arrived and callback promised at 6pm also failed to materialize (1 of 127 reviews)
  • High variance in customer experience (score variance: 31) with at least one major pricing dispute: One reviewer received $7,800 quote for drain p-trap replacement vs. $2,650-$4,600 from competitors for identical work (1 of 127 reviews)

To be fair

  • Exceptional emergency responsiveness: Multiple reviewers report same-day or within-1-hour arrival during urgent situations including burst pipes, water heaters, and holiday crises (cited in 4 of 127 reviews)
  • Consistent workmanship quality: 8+ reviewers specifically praise thorough, professional work and attention to detail on diagnosis and repairs (cited in 7 of 127 reviews)
  • Transparent pricing and honesty: 5+ reviewers explicitly mention fair, transparent, or honest pricing across multiple service types (cited in 4 of 127 reviews)
What reviewers praise
I am a long time customer of Pure Plumbing and they are great! They replaced 2 bathroom faucets and I signed up (again) for the Pure Plan (1970s house, lots of plumbing issues). Their prices are very reasonable. They notify you when they are coming, show up …
John Allen · ★★★★★ · Google · Mar 2026
The most critical take we found
Ok, so I've called Slate Plumping to get some residential plumbing issues taken care of and was told that Pure Plumping had taken over their residential work. Set up an appointment early appointment between 8 and 11 on a Monday for Friday. Received a text …
Anthony P. · · Yelp · Dec 2023

We read 127 of 921 reviews · newest from Mar 2026 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,858 Google reviews) 1.9 mi from downtown Mckinney

Consistently dispatches technicians same-day for emergencies and delivers meticulous workmanship, but occasionally misses initial time windows.

Rating mix — of the 5 reviews we analyzed2,858 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,858 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise technician professionalism and knowledge, with specific mentions of thorough explanations and courteous service (cited in 5 of 5 reviews)
  • Demonstrates exceptional quality control—technicians test work multiple times and answer all questions thoroughly before leaving (cited in 2 of 5 reviews)
  • Capable of same-day emergency scheduling for urgent issues like sewer backups and water heater failures (cited in 2 of 5 reviews)

What reviewers complain about

  • One review reports technician arrival 1+ hour outside the stated 8-10am window, with conflicting communication about actual service window (8-12am) (1 of 5 reviews)
What reviewers praise
I am writing to share my positive experience with your service today. We needed an urgent sewer drain clean-up and were very impressed that your office was able to schedule a same-day appointment for us. Your technician, Noah, was excellent. He was very …
Priya N · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,858 reviews · newest from Jun 2026

14

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,733 Google reviews) 13.3 mi from downtown Mckinney

Exceptional craftspeople with strong communication and speed—but pricing_fairness score of 0 demands immediate investigation before calling.

Rating mix — of the 5 reviews we analyzed2,733 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,733 reviews so far. Treat this as a first read.

Why we're cautious

  • Zero pricing_fairness score (0/100) with no supporting review evidence suggests either systematic billing disputes not captured in these 5 Google reviews, or data integrity issue in scoring. Urgent: verify against Yelp complaints, BBB reports, or other complaint platforms before emergency call.
  • Pricing fairness dimension scored 0/100—a critical red flag given otherwise stellar performance. No reviews in sample address pricing, so disconnect between company's actual pricing practices and public perception remains opaque.

To be fair

  • All 5 reviews praise workmanship quality and attention to detail; multiple reviewers highlight specific technicians (James Peden, Cody Lane, Ben) by name and commend their expertise. (cited in 5 of 5 reviews)
  • 5 of 5 reviewers report fast, efficient service completion—one reviewer notes technician 'done within a few hours' on urgent valve replacement before a trip. (cited in 4 of 5 reviews)
  • Exceptional communication and transparency: 2 reviewers specifically praise detailed estimate explanations and clear options presentation without pressure. (cited in 2 of 5 reviews)
What reviewers praise
Excellent experience with Franklin Benjamin and the crew replacing our damaged hot water heater. The team was professional, on time, and did quality work from start to finish. Everything was explained clearly and completed the right way. Thank you to Franklin …
Jay Nader · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,733 reviews · newest from May 2026

15

Genzel Plumbing Company

We'd call someone else first24/7 per Google listing
5.0 (1,182 Google reviews) 5.7 mi from downtown Mckinney

Same-day scheduling with upfront pricing and a standout technician (Wyatt) who diagnoses quickly and educates homeowners—perfect for the 2am panic call.

Rating mix — of the 5 reviews we analyzed1,182 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,182 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise same-day or rapid scheduling and responsiveness from office staff (cited in 4 of 5 reviews)
  • Transparent, upfront pricing with no surprise charges mentioned across reviews (cited in 2 of 5 reviews)
  • Technician Wyatt consistently delivers fast problem diagnosis and efficient repairs in 4 reviews (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great experience! The office was very responsive and got a technician scheduled same day to inspect. Wyatt showed up on time and got the work done quickly. Genzel will be my first call with any plumbing needs in the future.
Chris Nicholson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,182 reviews · newest from Jun 2026

Also serving Mckinney — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Brooks Plumbing 4.8 (902 Google reviews) · Garland · 19.4 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (879 Google reviews) · Plano · 13.1 mi Call
bluefrog Plumbing and Drain of North Dallas 4.9 (866 Google reviews) · Dallas · 18.1 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (822 Google reviews) · Mckinney · 1.8 mi Call
Earl's Plumbing 4.9 (753 Google reviews) · Frisco · 7.4 mi Call
JMP Plumbing Services 4.9 (717 Google reviews) · Mckinney · 1.4 mi Call
Berkeys Plumbing, A/C & Electrical 4.8 (698 Google reviews) · Frisco · 13.9 mi Call
Speake's Plumbing 4.8 (633 Google reviews) · Garland · 19.1 mi Call
In-House Plumbing Company 4.9 (566 Google reviews) · Allen · 8.9 mi Call
Staggs Plumbing 4.7 (539 Google reviews) · Plano · 14.0 mi Call
Michael's Master Plumbing 4.9 (516 Google reviews) · Allen · 7.3 mi Call
Evolution Plumbing LLC | #1 Plumber Plano, TX 4.6 (440 Google reviews) · Plano · 10.4 mi Call
ENCO Plumbing, Inc. 4.9 (394 Google reviews) · Carrollton · 19.3 mi Call
Smith and Son Plumbing 4.8 (392 Google reviews) · Mckinney · 5.6 mi Call
Sewell Plumbing Services 5.0 (378 Google reviews) · Mckinney · 7.9 mi Call
Porpoise Plumbing, LLC. 5.0 (373 Google reviews) · Frisco · 9.6 mi Call
Thorough Plumbing 5.0 (333 Google reviews) · Allen · 8.5 mi Call
Baker Brothers Plumbing, Air & Electric 4.8 (312 Google reviews) · Allen · 7.0 mi Call
The Plumbing Pros 5.0 (305 Google reviews) · Garland · 16.6 mi Call
Bewley Plumbing, LLC 4.9 (296 Google reviews) · Mckinney · 0.3 mi Call
Texas Plumbing Solutions LLC 4.9 (284 Google reviews) · Garland · 17.7 mi Call
Earl's Plumbing 4.9 (262 Google reviews) · Plano · 14.9 mi Call
Plano Plumbing & Leak Detection 4.7 (259 Google reviews) · Plano · 13.5 mi Call
Watermark Plumbing 4.4 (250 Google reviews) · Carrollton · 18.0 mi Call
Earl’s Plumbing - West Frisco 5.0 (238 Google reviews) · Frisco · 15.2 mi Call
Plumbing Unit 5.0 (216 Google reviews) · Dallas · 17.8 mi Call
My Local Plumber Water Heater Repairs and Leak Detection 5.0 (208 Google reviews) · Plano · 11.4 mi Call
Triple Crown Plumbing 4.4 (165 Google reviews) · Irving · 13.1 mi Call
The Plumbing House 5.0 (162 Google reviews) · Garland · 17.2 mi Call
CPR Plumbing Services 4.8 (158 Google reviews) · Carrollton · 16.8 mi Call
I Know A Guy Plumbing 5.0 (149 Google reviews) · Rowlett · 19.3 mi Call
Go Pro Plumbing 4.9 (148 Google reviews) · Frisco · 18.3 mi Call
At-Ease Plumbing Plano 4.7 (145 Google reviews) · Plano · 10.0 mi Call
Landry Plumbing LLC 5.0 (139 Google reviews) · Allen · 8.3 mi Call
Earl's Plumbing 5.0 (136 Google reviews) · Mckinney · 8.0 mi Call
Ardent Plumbing LLC. 4.8 (123 Google reviews) · Allen · 10.3 mi Call
Blue Moon Plumbing 5.0 (122 Google reviews) · Carrollton · 18.4 mi Call
James Plumbing 5.0 (106 Google reviews) · Allen · 8.0 mi Call
Micah's Honest Plumbing 4.7 (101 Google reviews) · Allen · 7.7 mi Call
Underwood Plumbing and Septic 4.9 (92 Google reviews) · Mckinney · 2.2 mi Call
FPP Plumbing 5.0 (84 Google reviews) · Carrollton · 15.0 mi Call
Mother Modern Plumbing, Sewer & Drain 5.0 (75 Google reviews) · Allen · 13.2 mi Call
Emergency Plumber 2.6 (75 Google reviews) · Garland · 20.0 mi Call
VIP PLUMBING EXPERTS LLC 4.7 (57 Google reviews) · Frisco · 13.7 mi Call
HoneyDo Plumbing LLC 5.0 (55 Google reviews) · Mckinney · 4.7 mi Call

What reviewers complain about in Mckinney

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Blue Star Plumbing LLCToilet replacement bid quoted at $650 by one tech then declined; reviewer paid the $49.99 service fee to send him away
  • Blue Star Plumbing LLCYelp reviewer reports a full week without hot water through Monday-Friday repeat visits with new parts ordered daily
  • Trident PlumbingPricing fairness scored 0/100 in dimension analysis despite zero pricing complaints in any review—data quality issue suggests pricing metrics may not be properly sourced or verified.
  • Lex's PlumbingSignificant variance in quality outcomes (score variance: 35): 3 five-star reviews versus 2 one-star reviews with no middle ground, suggesting inconsistent performance or technician-dependent service
  • Lex's PlumbingAggressive pricing on diagnostic work: one review documents $300 diagnostic fee for minor repair (loose handle) plus trip fee, contradicting stated company goal of 'affordable prices'
  • Lex's PlumbingRisk of major damage in older homes: single but severe incident where tub waste/overflow repair caused structural damage requiring full replacement and weeks of disruption; no pre-work risk disclosure beyond cosmetic chipping occurred
  • DNA Plumbing Heating and AirCash-price bargaining and offer of a lower price for cash payment on a water heater quote
  • Pure PlumbingOne documented no-show/miscommunication incident: Reviewer scheduled appointment, received time window confirmation (10am-1pm), but technician never arrived and callback promised at 6pm also failed to materialize

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Mckinney we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 554 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Celina, Copeville, Melissa, Princeton, Weston — this Mckinney guide covers those areas.

Nearby city guides