Berkeys Plumbing, A/C & Electrical
Plumber · Frisco, TX · Open 24 hours per Google listing
Our verdict
Shows up on time and fixes it right, but inconsistent quality control across technicians and pricing fairness concerns.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong reliability and on-time arrival: 3 of 5 reviewers specifically praise punctuality and dependability, with one customer using them 5 times in 10 years with no disappointments
2 cited reviews
“I can always rely on Berkey's to show up when they say they will”
“on time, friendly, very knowledgeable, took time to explain everything”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Excellent communication and customer education: 2 reviewers highlight technicians taking time to explain systems and answer questions thoroughly
2 cited reviews
“on time, friendly, very knowledgeable, took time to explain everything”
“knowledgeable, experienced, informative, and answered all my questions”
Thorough workmanship and no-pressure sales approach: 1 reviewer credits Berkeys with solving a heating issue 3 other companies couldn't fix, without charging service fees
Cited in 1 of the 5 reviews we analyzed.
Convenient multi-service option: Multiple reviewers note using them for plumbing, electrical, and HVAC as a one-stop shop
1 cited review
“on time, friendly, very knowledgeable, took time to explain everything”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Potential oversight in routine maintenance: Single report of technician missing obvious debris in AC system during multiple visits suggests quality assurance gaps with certain staff
“AC pan full of nails, not cleaned or reminded during two visits”
Quality control inconsistency: 1 reviewer reports same technician (Mathew) failed to identify or clean AC pan full of nails and roof debris during two separate visits, then upsold drainage liquid instead of addressing root cause
“AC pan full of nails, not cleaned or reminded during two visits”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Mathew came to service my heaters and AC for last two times. I went to my attack yesterday and saw something which blow my mind away! I had a roof change last year and saw AC pan full of nails, pieces of roof shingles and woods. I broom them and cleaned it. How during two visits it was not cleaned or reminding me to clean? But, Mathew wanted me to buy drainage liquids to clean the pipe from him. Never send him back …”
Positive
“We recently had Berkeys out for a water heater repair, and I wanted to share what a great experience we had. Our technician, Alejandro Sanchez, was on time, friendly, and very knowledgeable. He took the time to explain everything and made sure the repair was done correctly. The office staff was also wonderful to work with—very friendly, great communication, and they sent a follow-up text with the appointment …”
“Whe When you get a technician that represents the company he/she works for at the highest level, It's great to be able to share that with others. Berkeys technician Steven Johnson was knowledgeable, experienced, informative, and answered all my questions with very helpful information about how my system works and how to keep it working efficiently for how hot/cool I like my house. I have a dual damper system that …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 698 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Should you hire Berkeys Plumbing, A/C & Electrical?
Best for
- Emergency and same-day calls
- Water heater install/repair
- Whole-house repiping
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Berkeys Plumbing, A/C & Electrical?
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Find plumbers near you
Berkeys Plumbing, A/C & Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Dallas · Aubrey · Dallas · Mckinney