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The 15 plumbers serving South Jordan, ranked.

We read 4,630 reviews across Google, Yelp and BBB for the 60 plumbers serving South Jordan — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 49 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

South Jordan's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 60 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 41 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Any Hour Services - Electric, Plumbing, Heating & Air alone carries 27,010 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown South JordanHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,587 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving South Jordan

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (1,269 Google reviews) 18.0 mi from downtown South Jordan

93 reviews analyzed and 90 are 5-star with 53 professionalism mentions; water-heater (16) and plumber-cost (13) dominate, with one 2-star sewer-line dispute.

Rating mix — of the 15 reviews we analyzed1,269 total on Google
514
40
30
21
10

Why we're cautious

  • Long detailed 2-star alleges shifting scope on sewer-line replacement and unresponsiveness on follow-up (1 of 93 reviews)
  • One 2-star review describes a sewer-line evaluation that became a 6-figure replacement push with communication breakdowns (1 of 93 reviews)

To be fair

  • Water-heater work leads service mentions (16) with tankless conversions done same-day (cited in 3 of 93 reviews)
  • Weekend sewer-clog response within an hour cited (cited in 1 of 93 reviews)
  • Multi-trade scope (plumbing + electrical + HVAC) with same-day swap-outs documented (cited in 2 of 93 reviews)
What reviewers praise
Cristian was great! Easy to work, answered all of our questions, left the site clean. Super professional. Thank you!
Nicole Elkington · ★★★★★ · Google · Dec 2025
The most critical take we found
I moved into my home in 2020. The property is an older fixer, built in 1968, and this marked my first experience with a major renovation. I hired Expert to complete several significant projects, including the installation of water lines, electrical work, and …
thomas kammerer · ★★ · Google · Jan 2026

We read 93 of 1,269 reviews · newest from Dec 2025

Worth a look — with caveats

Real strengths, but read the concerns first
2

Upfront Plumbing Drains Heating and Air

Caveats apply24/7 per Google listing
4.9 (2,010 Google reviews)3.3 on Yelp (31) 5.5 mi from downtown South Jordan

100 reviews analyzed, 87 are 5-star but 10 are 1-star — pricing complaints recur with a 20x markup claim on Yelp, and BBB is A+ accredited.

Rating mix — of the 15 reviews we analyzed2,010 total on Google
54
42
31
20
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 20x markup claim on a $12 capacitor charged at $253 — explicit 'ripoff' Yelp review (1 of 100 reviews)
  • $400 after-hours furnace repair that didn't work — another company diagnosed and fixed for $82 (1 of 100 reviews)
  • 10 of 100 reviews are 1-star, with consistent pricing markup complaints on Yelp (3 of 100 reviews)

To be fair

  • Water-heater volume is high — 10 mentions in signals with several same-day swaps documented (cited in 2 of 100 reviews)
  • Weekend and emergency response cited — Christmas-week furnace replacement and weekend coordination (cited in 2 of 100 reviews)
  • Multiple-option proposals — Mason offered budget-tiered options for bathroom remediation (cited in 1 of 100 reviews)
What reviewers praise
We called Upfront to install a microwave that vented to the outside. They came first to see if what we were asking was feasible. With a green light, we went ahead and purchased a microwave that had convertible venting. Then Jose and his assistant showed …
Keri · ★★★★★ · Google · Mar 2026
The most critical take we found
We thought we were getting a great after hours service when we came home one night and our heat was out, they didn't charge a lot for an after hours call and came right over, but after working on it for a couple of hours and charging 400$ it still didn't work …
Randy M. · · Yelp · Nov 2018

We read 100 of 2,010 reviews · newest from Mar 2026 · BBB A+ accredited

3

Black Diamond Experts, Electric, Plumbing, HVAC

Caveats apply24/7 per Google listing
4.8 (975 Google reviews) 19.4 mi from downtown South Jordan

96 reviews analyzed, 90 are 5-star but 6 are 1-star — 5 slow_response complaints including a 3-week reschedule offered the morning of the appointment.

Rating mix — of the 15 reviews we analyzed975 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Same-day cancellation with 3-week reschedule offered — 1-star review calls this unacceptable (1 of 96 reviews)
  • 5 slow_response complaints in 96 reviews — one customer was told the next slot was 3 weeks out, morning of the original appointment (1 of 96 reviews)

To be fair

  • 22 workmanship and 49 professional mentions across 96 reviews — HVAC + electric + plumbing scope handled by one company (cited in 3 of 96 reviews)
  • Manufacturer warranty work completed at no charge per evidence quote (cited in 1 of 96 reviews)
  • Same-day or next-day diagnostic-to-fix turnaround documented for furnace failures (cited in 2 of 96 reviews)
What reviewers praise
Todd and Joe repaired a shorted neutral and added a 220v circuit in our garage. They were thorough, careful, and kept me in the loop throughout the work. Joe did the diagnostic work on the fist visit, and Todd and Joe wrapped everything up in an afternoon …
Michael Johnson · ★★★★★ · Google · Dec 2025
The most critical take we found
I scheduled an appointment at the beginning of the week, but they texted on the morning of the scheduled appointment (at the end of the week) saying that they were canceling and asking if they could reschedule it in three weeks, which is their first available …
Anusha Mandava · · Google · Dec 2024

We read 96 of 975 reviews · newest from Dec 2025

4

Parley's Plumbing, Heating & Air Conditioning

Caveats apply24/7 per Google listing
4.8 (793 Google reviews)4.0 on Yelp (18) 18.1 mi from downtown South Jordan

93 of 100 analyzed at 5 stars with themeCounts.fast_response=17 and fair_pricing=7; one Yelp reviewer reports $247 for under-an-hour copper pipe leak fix.

Rating mix — of the 15 reviews we analyzed793 total on Google
59
41
31
20
14

What reviewers keep saying

  • Same-day service called out specifically — same-day-plumber mentioned 8 times with fair_pricing=7 (cited in 2 of 100 reviews)
  • 20% under big-company quotes on heater/AC/water-heater bundle with cleaner site protocol (cited in 2 of 100 reviews)
  • Saturday-night emergency response — pinhole leak repaired within an hour and restoration company arranged same evening (cited in 1 of 100 reviews)

What reviewers complain about

  • Two yelp reviewers describe pricing as steep — $247 for under-an-hour leak fix vs $120/hr alternative (1 of 100 reviews)
What reviewers praise
Parley Plumbing was prompt and pleasant. They performed quickly with no disruption to our daily routine. Their diagnostic skills were superior to our other quotes. They left the place clean and tidy. I am having them back for a new heater /AC and water heart. …
Wayne Lindsey · ★★★★★ · Google · Dec 2025
The most critical take we found
Overpriced! Less than an hour to detect and fix a simple leak in the end of a copper pipe fix-was billed $247.00. Should have used "In-Line" plumbing company in Utah (as I have before) at $120.00 an hour.
D M. · · Yelp · Nov 2012

We read 100 of 793 reviews · newest from Dec 2025

5

Nearby Plumbing

Caveats apply24/7 per Google listing
4.9 (463 Google reviews)3.4 on Yelp (5) 6.1 mi from downtown South Jordan

84 of 95 analyzed at 5 stars and water-heater mentioned 29 times; one reviewer reports a 2-week non-response on a $20K+ boiler bid, and a $589 drain cleaning drew a careless-handling complaint.

Rating mix — of the 15 reviews we analyzed463 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two-week silence on a $20K+ project bid after promising next-day estimate — multiple email and phone attempts ignored (1 of 95 reviews)
  • Promised $89 coupon refund never delivered after a $589 drain cleaning visit (1 of 95 reviews)
  • Two-week no-response on a $20K+ boiler bid after multiple emails and calls (1 of 95 reviews)

To be fair

  • Water heater is the dominant specialty — water-heater mentioned 29 times with same-day warranty repairs (cited in 2 of 95 reviews)
  • Honest no-upsell pattern — Joe steered away from most expensive option and came in at 2/3 the price of competing estimate (cited in 2 of 95 reviews)
  • After-hours availability — Joe came out after hours for a water heater leak (cited in 1 of 95 reviews)
What reviewers praise
Joe is the boss!!.. Friendly Professional! should up told me the issues and what might happen fixing the problem. Fast quick easy fix I’ll definitely be a repeat customer!!
randy hunter · ★★★★★ · Google · Dec 2025
The most critical take we found
Was a returning customer and had a great experience with them 5 yrs ago. This time around really got gouged on the price. Estimate was easily $500-$800 more than other local companies
CM L · · Google · Dec 2025

We read 95 of 463 reviews · newest from Dec 2025

6

All Hours Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.7 (2,660 Google reviews)2.3 on Yelp (3) 13.0 mi from downtown South Jordan

Excellent emergency response and workmanship (dispatches quickly, technicians are professional), but pricing is a major concern with quotes varying wildly on the same job.

Rating mix — of the 15 reviews we analyzed2,660 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major variance in dimension scores (36-point spread) driven by low pricing_fairness (46/100) despite high marks elsewhere suggests inconsistent or expensive pricing structure that contradicts otherwise excellent service (1 of 99 reviews)
  • Yelp rating of 2.3/5 with only 3 reviews vs Google's 4.7/5 with 2660 reviews suggests potential selection bias or that negative reviews appear on alternative platforms
  • Significant pricing discrepancy: one reviewer received quote of $3500 from All Hours vs $2300 from competitor for identical HVAC unit (1 of 99 reviews)

To be fair

  • Fast emergency dispatch and same-day service: multiple reviewers praise quick response times, including one who received same-day service on a Sunday flooding emergency (cited in 3 of 99 reviews)
  • High-quality workmanship and attention to detail: 5 reviewers specifically mention professional installation, thorough work, and clean finishing (cited in 5 of 99 reviews)
  • Good communication and customer education: multiple technicians explained work before starting and kept customers informed of progress (cited in 3 of 99 reviews)
What reviewers praise
Josh Jones did an outstanding job working on our fuse box and installing a surge protector. He is an experienced electrician with great people skills. He explained what he was going to do before he started the work. He showed us the work afterwards and made …
Sean Prescott · ★★★★★ · Google · Mar 2026
The most critical take we found
I used to use these guys all the time. They are now Whipple. Overpriced and horrible experience. Tech came put to visit. Reviewed units two tanks in our building and quoted me $3500 for each 40G hot water tank. I quoted with another group that quoted $2300 …
Kyle Muir · · Google · Sep 2024

We read 99 of 2,660 reviews · newest from Mar 2026

7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (2,367 Google reviews)2.3 on Yelp (51) 15.7 mi from downtown South Jordan

Excellent technician quality and emergency responsiveness, but pricing can be shockingly high on main line work and service agreements feel coercive.

Rating mix — of the 15 reviews we analyzed2,367 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Aggressive upselling on emergency calls: 1 detailed review describes technician pressuring additional services immediately after main service, refusing second pass and conditioning warranty on upsell (1 of 149 reviews)
  • No-show or significant delay on scheduled appointment: 1 Yelp review reports technician called at 5pm to say they would be late for 10am-2pm window, with no explanation (1 of 149 reviews)
  • Incomplete service concerns: reviewer felt main line was not adequately cleaned and hired another plumber to re-snake the line the next day to ensure proper work (1 of 149 reviews)

To be fair

  • Strong emergency response capability: technician arrived at 11pm in stormy weather, came within 3 hours on Christmas Eve, and multiple reviewers praise same-day/quick arrival (cited in 3 of 149 reviews)
  • Exceptional technician Adi Avdic generates cluster of recent 5-star reviews (14+ mentions) praising professionalism, punctuality, clear communication, and fair pricing (cited in 8 of 149 reviews)
  • Clear communication and explanation: 6+ reviewers specifically mention technicians explaining problems, options, and next steps in straightforward language (cited in 5 of 149 reviews)
What reviewers praise
Chad was fantastic! He took a thorough look at our water heater and helped explain what was going on in a way that was very straightforward and easy to understand. He helped to get us a new water heater under our warranty which was super helpful. He …
Ashley Wegrowski · ★★★★★ · Google · Feb 2026
The most critical take we found
3 days ago I called Roto rooter at 9:00 PM to snake my 4 inch main drain pipe, in the basement. It was a straight 60 feet run in direct line to the street. The tech guy was prompt, he explained the possible problems that could happen and I signed quite a few …
Assad RAFFOUL · · Google · Feb 2026

We read 149 of 2,367 reviews · newest from Feb 2026 · BBB A+ accredited

8

Beehive Plumbing

Caveats apply24/7 per Google listing
4.8 (2,251 Google reviews)3.3 on Yelp (58) 16.7 mi from downtown South Jordan

Fast emergency response and solid workmanship, but pricing complaints and occasional no-shows create tension between quality and value.

Rating mix — of the 15 reviews we analyzed2,251 total on Google
56
41
31
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • No-show and scheduling cancellations: 3 separate reviews report appointment cancellations, rescheduling delays, or complete no-shows on booked times (3 of 152 reviews)
  • Suspected diagnostic manipulation: 1 credible review alleges pressure valve was artificially adjusted during inspection to justify $2,000+ upsell; management defended plumber without investigation (1 of 152 reviews)
  • Bait-and-switch on product specs: 2 reviews report customers receiving lower-grade equipment than quoted (energy star vs. high efficiency water heaters, cheaper PRV options) (2 of 152 reviews)

To be fair

  • Rapid emergency response: 6 reviews cite same-day or within-hours arrival for urgent issues, including after-hours and weekend calls (cited in 6 of 152 reviews)
  • Technician quality and friendliness: 8 reviews specifically praise individual plumbers' professionalism, knowledge, and courteous demeanor (cited in 7 of 152 reviews)
  • Transparency on pricing and scope: 4 reviews explicitly note receiving honest estimates, no upsell attempts, or clear explanation of options before work (cited in 4 of 152 reviews)
What reviewers praise
If a water heater is going to go out it will be on the weekend. Thank goodness that BeeHive Plumbing has technicians available. Comfort Solutions referred us to them when we called them and we were so happy. They gave us a window they would be here, then …
Sande Harris · ★★★★★ · Google · Mar 2026
The most critical take we found
If mediocre or "good enough" is what you're looking for, then these guys are right for you. They replaced the PRV with the cheapest type available and installed some pex pipe where a decent plumber would've used copper. Not impressed.
Amy G. · ★★ · Yelp · Dec 2016

We read 152 of 2,251 reviews · newest from Mar 2026 · BBB A+ accredited

9

Western Heating, Air & Plumbing

Caveats apply24/7 per Google listing
4.9 (2,649 Google reviews)3.3 on Yelp (31) 19.4 mi from downtown South Jordan

4.9 stars over 2,649 reviews; 81 of 100 analyzed are 5-star and praise techs by name, but 14 one-stars flag a missed heat-exchanger CO hazard and upsell pressure.

Rating mix — of the 15 reviews we analyzed2,649 total on Google
54
40
32
20
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Missed holes in a heat exchanger after a furnace tune-up; customer's CO alarm went off at night (1 of 100 reviews)
  • After-hours furnace call charged $400 and still failed; misdiagnosed an $82 part, no reply to complaint (1 of 100 reviews)
  • New HVAC install leaked through ceiling within 48 hours with unresolved water damage (1 of 100 reviews)

To be fair

  • Techs cited by name for clear explanations and tidy work (Dillon, Seth, John in 4+ reviews) (cited in 4 of 100 reviews)
  • Same-day arrival within the hour reported when scheduling allows (cited in 2 of 100 reviews)
  • Catches and fixes code/venting safety issues during routine service (cited in 2 of 100 reviews)
What reviewers praise
Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me …
Linda Peterson · ★★★★★ · Google · Mar 2026
The most critical take we found
This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and …
Jason D · · Google · Oct 2025

We read 100 of 2,649 reviews · newest from Mar 2026 · BBB A+ accredited

10

Told Plumbing

Caveats apply24/7 per Google listing
4.4 (119 Google reviews)2.9 on Yelp (17) 15.4 mi from downtown South Jordan

BBB A+ accredited with 64 of 88 reviews at 5 stars, but 16 one-star reviews and themeCounts.expensive=8 signal real pricing disputes alongside strong workmanship praise.

Rating mix — of the 15 reviews we analyzed119 total on Google
57
40
31
22
15

Why we're cautious

  • Estimate jumped from agreed $150 to $500 mid-service with no advance notice on water heater work (1 of 88 reviews)
  • One reviewer alleges $965 charge to jet a mainline drain after multiple plumbers spent days diagnosing (1 of 88 reviews)
  • themeCounts.expensive=8 with specific complaints like $965 to jet a pipe and $500 surprise charge on a $150 tune-up (2 of 88 reviews)

To be fair

  • Workmanship cited in 14 reviews including pipe-tape-and-dope detail on water heater installs (cited in 3 of 88 reviews)
  • Honest diagnostic calls — Kelly cleaned a sump pump another company had quoted as a replacement (cited in 2 of 88 reviews)
  • Commercial project execution praised — boilers replaced with clean handoff and clear billing (cited in 2 of 88 reviews)
What reviewers praise
I spent weeks looking for the right company to replace two boilers at my work. Told Plumbing's customer service and bid won them the project. They were able to get the project scheduled rather quickly and even considered the weather so as not to cause too …
Jessica D. · ★★★★★ · Yelp · Dec 2022
The most critical take we found
WATCH OUT! They will take you to the cleaners! They are a HUGE RIP OFF and completely DISHONEST. $965.00 to jet a pipe. I don't usually write reviews, but please read this before you hire Told Plumb and save yourself a big headache. I am writing this …
Bryan Whittaker · · Google · Dec 2022

We read 88 of 119 reviews · newest from Dec 2022 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Any Hour Services - Electric, Plumbing, Heating & Air

We'd call someone else first24/7 per Google listing
4.8 (27,010 Google reviews)1.8 on Yelp (100) 19.1 mi from downtown South Jordan

Sharply split: of 100 analyzed reviews, 48 are 5-star and 48 are 1-star (consistency 0.03), with repeated surprise-fee complaints despite a 4.8 rating across 27,010 reviews.

Rating mix — of the 15 reviews we analyzed27,010 total on Google
54
40
31
20
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise/high fees flagged repeatedly: ~$900 to hook up a fridge water line, ~$1,000 for a garbage disposal, $197 to unclog a toilet (3 of 100 reviews)
  • Multiple reviewers report no callback after complaints and refund disputes (2 of 100 reviews)
  • Despite the 'Any Hour' name, caller was told no technician available around midnight for a toilet emergency (1 of 100 reviews)

To be fair

  • Named techs (Sherri, Mark, Presley) praised for friendly, thorough work and clear walkthroughs (cited in 3 of 100 reviews)
  • Prompt arrival and quick fixes reported (fast_response cited 10 times) (cited in 2 of 100 reviews)
What reviewers praise
Sherri came out today to snake our kitchen line. She was super friendly and professional. She quickly took care of the issue. I would recommend her to anyone!!
Todd Ward · ★★★★★ · Google · Mar 2026
The most critical take we found
I have used Any Hour for years with great success - until today. I needed a water heater repair under manufacturer warranty. The representative gave me the cost to install the replacement cost and explained that while the repair was under warranty I needed …
Shelby S. · · Yelp · Dec 2024

We read 100 of 27,010 reviews · newest from Mar 2026

12

Admiral Plumbing Heating and Cooling

We'd call someone else first24/7 per Google listing
4.9 (1,183 Google reviews)3.3 on Yelp (26) 16.0 mi from downtown South Jordan

Consistently fast emergency response and solid workmanship, but significant pricing disputes and billing issues on Yelp suggest occasional dishonest practices that contradict their Google reputation.

Rating mix — of the 15 reviews we analyzed1,183 total on Google
56
40
30
22
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and aggressive payment collection: 2 of 26 Yelp reviews report being charged for incomplete work, bullied into payment, and check cashed despite verbal agreement not to (2 of 122 reviews)
  • Massive Google-Yelp rating gap: 4.9/5 on Google (1,183 reviews) vs 3.3/5 on Yelp (26 reviews) suggests potential review filtering or different customer segments experiencing different service quality
  • High variance in dimension scores (31 points) indicates unpredictable service delivery—some technicians excellent, others problematic (2 of 122 reviews)

To be fair

  • Fast emergency response times: Multiple reviewers report same-day or next-day service, including weekend and holiday availability (cited in 4 of 122 reviews)
  • Competitive pricing when honest: 4 reviewers explicitly praise fair pricing and one reports saving over $1,000 vs competitors (cited in 4 of 122 reviews)
  • High workmanship quality when job is completed: 8+ recent Google reviews praise technician skill, professionalism, and thoroughness (cited in 4 of 122 reviews)
What reviewers praise
Matt From Canada was great and completed my service just fine.
Denise Rios · ★★★★★ · Google · Dec 2025
The most critical take we found
Seriously that reviewer posted 5 stars? I am glad they had a great experience but for me it was completely opposite. Got their information from the Renaii website, Task: to unplug air intake and install flush valves. Flow on the Renaii was stopping mid …
K K. · · Yelp · Dec 2014

We read 122 of 1,183 reviews · newest from Dec 2025

13

SameDay Heating & Air, Plumbing, and Electrical

We'd call someone else first24/7 per Google listing
4.8 (9,302 Google reviews)2.3 on Yelp (100) 12.9 mi from downtown South Jordan

4.8★ across 9,302 reviews — but 40 of 100 analyzed are 1-star; expensive cited 10 times, with multiple reviewers alleging quotes 2-5x competitors and one claiming a $5k-$20k HVAC upsell for a $2.5k job.

Rating mix — of the 15 reviews we analyzed9,302 total on Google
57
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reviewers allege diagnosis-as-upsell: $2,500 A/C job quoted at $5k-$20k; $29 diagnostic appointment used to push full system replacement; second-opinion rescues reported in 2 of 12 negative reviews (2 of 100 reviews)
  • Pricing cited as 2-5x competitors in multiple reviews — one reviewer saw $5,000-$20,000 quote for an A/C job another company did for $2,500 (2 of 100 reviews)
  • Upsell-before-diagnosis pattern in multiple reviews — tech pushed full system replacements before completing basic inspection; one reviewer stopped the process and got a second opinion at a fraction of the cost (2 of 100 reviews)

To be fair

  • After-hours and emergency dispatch confirmed — responded after hours for a major water line failure, got quote same evening, repair started next day (cited in 1 of 100 reviews)
  • Large-scope jobs handled professionally — 7-9 foot dig for water main repair with above-and-beyond extras: sprinkler repair, valve removal, fresh bark in flower bed (cited in 2 of 100 reviews)
What reviewers praise
Mike was awesome!! Got here super quick, and took the time to replace the parts that had gone out, fix our ignitor, and explain everything to us. He was super friendly and left his card as well to his direct line to be able to contact him if we ever have …
Malorie Pennie · ★★★★★ · Google · Mar 2026
The most critical take we found
Mike from Same Day Heating & Air-Plumbing-Electrical came out yesterday 12/28/23 to look at our furnace. He told my wife that it needed a new fuel valve. Parts and labor $2680.00. He told my wife we should consider replacing the furnce because it was 13 …
Kenny B. · · Yelp · Dec 2023

We read 100 of 9,302 reviews · newest from Mar 2026

14

My Buddy The Plumber Heating & Air

We'd call someone else first24/7 per Google listing
4.8 (2,527 Google reviews)2.9 on Yelp (100) 13.3 mi from downtown South Jordan

Highly variable performance with excellent workmanship from star technicians but significant reliability issues including no-shows, long response times, and aggressive pricing tactics that undermine trust.

Rating mix — of the 15 reviews we analyzed2,527 total on Google
53
40
31
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple no-show incidents: 3 no-shows on same job with customer left hanging, cancellation 20 minutes before appointment due to no sick-day planning, no-show with no call/text requiring week-long reschedule, and one technician leaving voicemail while customer was in dead zone. (3 of 188 reviews)
  • Severe communication/responsiveness breakdown: 4 calls over 2 weeks with 1.5+ hours on hold and 3 voicemails went unanswered, couldn't reach technician despite 2 calls with a question, 20-minute phone call just to book appointment with language barrier, and staff member hung up mid-call without professional courtesy. (4 of 188 reviews)
  • High-pressure sales tactics documented in 2 reviews: technician demanded immediate scheduling with inflated quote that dropped $600 when customer mentioned getting second opinion; separate review warns against 'high pressure can't be fixed tactics.' (1 of 188 reviews)

To be fair

  • Individual technicians frequently praised for professionalism, knowledge, and customer care. 9 reviews highlight specific techs (Shea, Derrick, Damon, Casey, Tony, Derek D., Hayden, Caleb, Korey) delivering exceptional service with thorough explanations and going above-and-beyond. (cited in 9 of 188 reviews)
  • Same-day or next-day availability reported in 4 reviews, with one emergency water main break response within service hours. (cited in 4 of 188 reviews)
  • Honest pricing acknowledgment in 1 review; another notes fair value and refusal to upsell unnecessary services. (cited in 1 of 188 reviews)
What reviewers praise
Casey and Tony were the techs that replaced my Furnace and AC. After getting quotes from multiple companies My Buddy had the most bang for your buck. Air purifier was the icing on the cake. Casey and Tony were professional, cordial, clean and fast! They broke …
Nathan Feller · ★★★★★ · Google · May 2023
The most critical take we found
I do not recommend this company. They installed a shower head and faucet that we purchased ourselves before hand, but charged us the same price as if we didn't buy it. The manager way over charged us for labor, even though the job ended up not as complicated …
Aimee S. · · Yelp · Dec 2021

We read 188 of 2,527 reviews · newest from May 2023

15

Scott Hale Plumbing, Drains, Heating & Air

We'd call someone else first24/7 per Google listing
4.7 (7,088 Google reviews) 9.2 mi from downtown South Jordan

Excellent pricing and workmanship on routine jobs, but major quality and accountability failures on complex projects—one reviewer waited nearly a year for fixes after dangerous gas line installation.

Rating mix — of the 5 reviews we analyzed7,088 total on Google
53
41
30
20
11

Small sample — we've analyzed only 5 of 7,088 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical safety violations on complex installations: gas lines installed without proper regulators created fire hazard on fireplace installation; fireplace contractor refused to proceed until corrected (1 of 5 reviews)
  • Chronic follow-up failures and unresolved defects: leaking tub drain installed incorrectly, remained unfixed for nearly a year despite weeks of requests; plumber stated he was 'doing a favor' and promised manager follow-up that never occurred (1 of 5 reviews)
  • Management refuses accountability and avoids responsibility: despite repeated calls to multiple managers (Shannon, Robert, Kim), company refused to stand behind dangerous gas line work or defective drain installation (1 of 5 reviews)

To be fair

  • Significantly undercuts competitor pricing: one reviewer saved thousands on sump pump replacement at 60% of other quotes (cited in 1 of 5 reviews)
  • Quick response on drain work and friendly field technicians: multiple reviewers praise fast service and courteous on-site staff (cited in 2 of 5 reviews)
  • High-quality execution on focused repairs: praised for professional workmanship, knowledge, and attention to detail on contained jobs (cited in 2 of 5 reviews)
What reviewers praise
I was having a rough time after trying to remove a stuck shower cartridge and replacing my shower/tub head, handle, and tub spout myself. The home builders didn’t strap anything down behind the shower so it made it impossible for me to do anything in that …
Chris Gallo · ★★★★★ · Google · Jun 2026
The most critical take we found
We hired Scott Hale for all plumbing and gas line work during a major home renovation (95% new build). This meant trusting them with every line in the house — showers, sinks, toilets, fireplaces, everything. While the crew on-site was friendly (Alex in …
Joey Putnam · · Google · Dec 2025

We read 5 of 7,088 reviews · newest from Jun 2026

Also serving South Jordan — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Valley Plumbing Heating & Cooling 4.8 (3,141 Google reviews) · Orem · 6.3 mi Call
Valley Plumbing Heating & Cooling 4.8 (1,288 Google reviews) · Orem · 9.4 mi Call
Monkey Wrench Plumbing, Sewer & Drain 4.9 (877 Google reviews) · Salt Lake City · 7.0 mi Call
Big Brothers Home Services 4.9 (795 Google reviews) · Salt Lake City · 11.1 mi Call
1st American Plumbing, Heating & Air 4.9 (691 Google reviews) · West Jordan · 3.7 mi Call
Expert Services - Plumbing, Heating, Air & Electrical 4.8 (681 Google reviews) · Salt Lake City · 13.9 mi Call
Salt City Plumbing, Heating & Air 4.9 (669 Google reviews) · Salt Lake City · 17.1 mi Call
Pro Master Services 5.0 (554 Google reviews) · Taylorsville · 7.7 mi Call
Beehive Plumbing West Valley City 4.9 (501 Google reviews) · West Valley City · 12.5 mi Call
Plumbing Utah 4.9 (500 Google reviews) · Salt Lake City · 7.4 mi Call
1st American Plumbing. Heating & Air 4.9 (490 Google reviews) · West Jordan · 2.4 mi Call
Copper Peaks Plumbing, Drains, Heating and Air 5.0 (477 Google reviews) · Cottonwood Heights · 8.5 mi Call
Just Right Plumbing 4.9 (475 Google reviews) · Salt Lake City · 16.8 mi Call
Towers Plumbing Heating & Cooling 4.7 (472 Google reviews) · Taylorsville · 9.5 mi Call
Rare Breed Plumbing, Heating, and Air 5.0 (438 Google reviews) · South Jordan · 5.2 mi Call
Quick Quality Plumbing 4.6 (427 Google reviews) · Orem · 12.5 mi Call
Millcreek Plumbing Inc. 4.9 (426 Google reviews) · Cottonwood Heights · 11.4 mi Call
Happy Pipes Plumbing, LLC 4.9 (394 Google reviews) · West Jordan · 4.3 mi Call
Copper Peaks Plumbing | Salt Lake City Plumbers 5.0 (386 Google reviews) · Cottonwood Heights · 10.3 mi Call
All Utah Plumbing, Heating & Air 4.5 (381 Google reviews) · West Jordan · 6.2 mi Call
Utah Valley Plumbing - Lehi 5.0 (358 Google reviews) · American Fork · 8.5 mi Call
Pando Plumbing 4.9 (356 Google reviews) · Taylorsville · 5.1 mi Call
K-Tech Plumbing 4.9 (356 Google reviews) · Orem · 19.5 mi Call
True Plumbing, Heating and Air 5.0 (316 Google reviews) · West Jordan · 5.1 mi Call
Alpine Plumbing, Drains & Sewer 5.0 (314 Google reviews) · South Jordan · 5.5 mi Call
Towers Plumbing Heating & Cooling 4.9 (311 Google reviews) · Salt Lake City · 15.7 mi Call
Mr. Expert Plumbing Heating & Air 4.8 (287 Google reviews) · West Jordan · 4.8 mi Call
Near Me Plumbing & Drain Cleaning 5.0 (282 Google reviews) · Salt Lake City · 12.5 mi Call
Rocket Plumbing Heating and Air Conditioning 5.0 (268 Google reviews) · West Jordan · 6.2 mi Call
Neighborly Plumbing and Drain Cleaning 4.9 (268 Google reviews) · Cottonwood Heights · 7.1 mi Call
Allstar Plumbing Heating and AC 4.8 (259 Google reviews) · Taylorsville · 9.0 mi Call
Valley Home Services LLC 4.9 (231 Google reviews) · Taylorsville · 5.2 mi Call
Salt Lake Plumbing 5.0 (205 Google reviews) · Salt Lake City · 15.0 mi Call
Valdez Brothers Plumbing 4.9 (205 Google reviews) · Orem · 19.3 mi Call
Sean's Plumbing 4.8 (204 Google reviews) · South Jordan · 2.9 mi Call
Keemer Plumbing 4.9 (200 Google reviews) · Taylorsville · 10.2 mi Call
Today Home Service Electrical Plumbing and HVAC 5.0 (198 Google reviews) · Pleasant Grove · 11.1 mi Call
T.J. Huggard Plumbing LLC 5.0 (194 Google reviews) · American Fork · 10.7 mi Call
Bumble Bee Plumbing 4.9 (180 Google reviews) · Cottonwood Heights · 5.9 mi Call
Moe's Plumbing & Drain 5.0 (171 Google reviews) · Saratoga Springs · 12.9 mi Call
Right Away Plumbing, Heating, & Air 4.9 (156 Google reviews) · West Valley City · 15.4 mi Call
White Pine Plumbing 5.0 (145 Google reviews) · South Jordan · 3.1 mi Call
Mr. Rooter Plumbing of South Salt Lake 4.9 (144 Google reviews) · Salt Lake City · 13.1 mi Call
Miller Brothers Plumbing & HVAC 4.8 (141 Google reviews) · Alpine · 10.2 mi Call
Beehive Plumbing Sugar House 4.9 (134 Google reviews) · Salt Lake City · 14.6 mi Call

What reviewers complain about in South Jordan

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving South Jordan we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,587 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Alpine, American Fork, Draper, Eagle Mountain, Lehi, Midvale, Pleasant Grove, Riverton, Sandy, Saratoga Springs — this South Jordan guide covers those areas.

Nearby city guides