Mr. Rooter Plumbing of South Salt Lake
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
Shows up fast with honest pricing, led by standout techs Brian and Troy who handle complex jobs smoothly—but pricing variance suggests you might pay premium rates for their expertise.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 99 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Next-day or same-day emergency response: 5 reviews explicitly mention rapid scheduling and on-time arrival, including midnight repairs in December
3 cited reviews
“He came the very next day and arrived right on time.”
“Arrived right on time, cleared two drains quickly, quietly.”
“Working until midnight to get repair done.”
Cited in 5 of the 99 reviews we analyzed — 2 cited reviews not excerpted here.
Clear communication and transparency: 6 reviews highlight technicians explaining work, showing pictures of repairs, discussing options, and notifying customers of future problems
3 cited reviews
“He came the very next day and arrived right on time.”
“Made sure I got the best deal possible.”
“He explained everything he had to do.”
Cited in 6 of the 99 reviews we analyzed — 3 cited reviews not excerpted here.
Honest pricing approach: 4 reviews mention fair/transparent pricing, with one noting they quoted lower than two competitors and one praising refusal to overcharge
1 cited review
“Made sure I got the best deal possible.”
Cited in 4 of the 99 reviews we analyzed — 3 cited reviews not excerpted here.
Handles complex multi-day/multi-equipment jobs professionally: sewer line replacements and severe blockages managed with options and clear explanations
1 cited review
“Working until midnight to get repair done.”
Cited in 2 of the 99 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
High variance in pricing perception (variance=22): one reviewer called service 'pricy but necessary' while others praised fair pricing—same company, different tech or job complexity may explain gap
“Made sure I got the best deal possible.”
Keep it in proportion: these concerns are cited in 2 of the 99 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We hire plumbers to run their auger tool to cut the roots out of our main sewer line, and always see a video of the results. We have done this preventive maintenance every 2 years, for the last 13. This time we hired Mr Rooter, you should not. In short, they agreed to cut the roots out, paid them, and the sewer line is still full of roots. They failed to do the job. In all, they are nothing more then shameless …”
“Our toilet has been leaking for a while so we called them to help us find out why. Because we had fixed toilet leak before we assumed we had a bad subfloor. When the Plummer came he said our subfloor looked just fine and that all we needed was a new toilet. So we bought a new toilet at home depot for around $270. Previously we thought it was our washer that was leaking so we also bought a new washer for $700. After …”
Positive
“Brian Shepard provided excellent service! He came the very next day and arrived right on time. He was professional, thorough, and took the time to show me pictures from inside the line after snaking it, which I really appreciated. I highly recommend Brian and would absolutely use him again.”
“I had a fantastic experience with Mr. Rooter Plumbing. Brian Shepard arrived right on time, was an absolute gentleman in my home, and cleared two drains quickly, quietly, and without making a mess. He was truly a delight to work with. I’m so happy I called my friends at Mr. Rooter—Brian and Wade. From start to finish, the experience was seamless and stress-free. I will never call another plumber again. Highly …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Mr. Rooter Plumbing of South Salt Lake?
Best for
- Sewer line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of South Salt Lake?
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Find plumbers near you
Mr. Rooter Plumbing of South Salt Lakeisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Herriman · Park City