Mr. Expert Plumbing Heating & Air
Plumber · West Jordan, UT
Our verdict
4.8★ from 287 reviews with 94% positive sentiment; fast_response cited 14 times and professional 50 times across 86 analyzed reviews — one of the most consistent review profiles in West Jordan.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 86 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
professional theme cited in 50 of 86 analyzed reviews — the dominant signal across all categories
1 cited review
“The price was fair, and no upselling took place which was different than other bids that we got. I highly recommend Mr. Expert Plumbing as a company that you can trust to do a good job with a guarantee that if you have a problem, they will fix it.”
Cited in 4 of the 86 reviews we analyzed — 3 cited reviews not excerpted here.
Same-day and emergency response on Saturday, plus emergency pex line repair completed within an hour of call
2 cited reviews
“Had a Broken Kitchen faucet emergency on a Saturday. They came out within a few hours of our call. They fixed the problem and had a new faucet in the truck ready to go.”
“Valencia, who worked on an emergency pex line repair came to the house in an hour and made a repair quickly. Locally owned and operated plumbers are so much better than national chains.”
No-upsell ethos confirmed by multiple reviewers; fair pricing with quote honored at completion on water leak job
1 cited review
“The price was fair, and no upselling took place which was different than other bids that we got. I highly recommend Mr. Expert Plumbing as a company that you can trust to do a good job with a guarantee that if you have a problem, they will fix it.”
Cited in 3 of the 86 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
expensive theme flagged in 3 reviews; 3 of 86 reviews are 1-star — small minority but present
Cited in 1 of the 86 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 86 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called "Mister Expert" to clean my kitchen drain. At first Jorge told me they came just to replace the pipes under the sink. I told them my sink was clogged and I requested to have it unclogged. Jorge told me we had to replace the pipes under the sink. They asked for $185 to clear the drain. When I complained about the price, Jorge dropped the price down to $125, trying to make me believe that he was doing me a …”
“The man came and looked in the valve box, turned each valve and said there is no leak. He said something I could not understand. I asked could it be some where else. He said I don't know. He thanked me and left. ???????”
“$400 quote to replace a garbage disposal?!?!? $150 to cap off two sprinkler heads (I bought the .64 cent pvc cap and did it in 5 min)?!?! I can absolutely understand a $95 diagnostic fee, but then to charge me $30 to put one wire cap on, and another $25 to put four other wire caps on?!?!?! GIVE ME A BREAK. My main sprinkler valve is busted and I have to get it fixed before the fall. They quoted me $1000 to do it, …”
Positive
“Louis was professional and helpful. His crew did a good job and cleaned up after.”
“This is my second time using Mr. Expert. Called them because my fireplace wasn’t turning on. I thought that my igniter was bad. But Luis is always honest and let me know it was just the switch on the wall. The wires had came loose. Back up and running good! Thanks, Luis”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Mr. Expert Plumbing Heating & Air?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Mr. Expert Plumbing Heating & Air?
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Find plumbers near you
Mr. Expert Plumbing Heating & Airisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Salt Lake City · Tooele