Monkey Wrench Plumbing, Sewer & Drain
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
Responds same-day to emergencies and charges fair prices, with consistently excellent workmanship across multiple crew members.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Salt Lake City, UT · compare all →
Our opinion, based on the 101 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day or rapid emergency response: 5 reviews explicitly mention same-day service during urgent situations (water main break, burst supply line, water heater failure, disposal + leak)
Cited in 5 of the 101 reviews we analyzed.
Pricing fairness consistently praised: 6 reviews specifically note competitive, fair, or affordable pricing; one customer reported $9,000 savings vs. competitor quote ($15,000 vs. $6,000)
Cited in 6 of the 101 reviews we analyzed.
Thorough diagnosis and problem-solving: Multiple reviews highlight detailed inspection (testing 'every possible reason for the leak'), transparency about root causes (builder-grade plastic failure), and proactive solutions (routing water main optimally, moving shut-off valve to accessible location)
Cited in 3 of the 101 reviews we analyzed.
Consistent crew quality across multiple technicians: Named technicians (Kyle, Jerry, Tony, Carlos, Cody, Jeff) each receive individual praise for professionalism, knowledge, and friendliness across 15+ reviews
Cited in 8 of the 101 reviews we analyzed.
Clear communication and customer education: 5+ reviews highlight explanations of problems, upgrade options, maintenance tips, and code requirements in understandable language without pressure
Cited in 4 of the 101 reviews we analyzed.
Goes beyond scope to reduce customer stress: Coordinated with restoration company same-day during water damage emergency; replaced cheap builder-grade parts proactively with durable alternatives; honored pricing through mid-job complications
Cited in 2 of the 101 reviews we analyzed.
Weekend and holiday availability: Multiple reviews confirm Saturday service and Christmas Eve/Christmas Day work when competitors refused
Cited in 3 of the 101 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 101reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Extremely disrespectful, unprofessional and most importantly no integrity. NEVER call them for anything”
“Bad plumbers, look elsewhere, especially for gas work. They charged extra to add a hot water heater, claiming that wasn’t part of their bid. Apparently homes typically don't have hot water. After paying the extra $10,000 to have a water heater installed, I smelled gas in the mech room and asked that they come look. They said “Oh, it’s just a small leak.” Which is true, it was small, but it leaks into a confined …”
Positive
“Carlos, Tony, Onni and crew did a fabulous job with such a quick turnaround time. My water main was leaking heavily and not only were they able to put a new one in and route it in the best way possible, they brought the shut off valve to an accessible location in my home. Big shoutout to them for the great work done!”
“TLDR; Call these guys, they’ll take good care of you and your home 🙏 🌟 🌟 🌟 🌟 🌟 We had a pretty stressful situation this morning when a toilet supply line randomly burst and sprayed water everywhere in our third floor bathroom. Before we knew it, water leaked down three floors through the walls, the ceiling, everywhere. Total nightmare. We called Monkey Wrench Plumbing and they were able to get someone out …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Monkey Wrench Plumbing, Sewer & Drain?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Monkey Wrench Plumbing, Sewer & Drain?
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Nearby: South Jordan · Salt Lake City · Herriman